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State	of	the	Digital	Union
2020
2
Marketers	Survey	from	IAB
§ IAB	conducted	a	survey	of	nearly	400	media	buyers	and	brands
§ Highlights	
§ 63%	of	marketers	plan	to	change	their	messaging	strategy	as	a	result	of	the	coronavirus
§ 38%	plan	to	increase	audience-targeting
§ 35%	plan	to	increase	device	targeting	for	over-the-top	media	and	connected	TVs
§ 65%	said	they’re	watching	the	ongoing	quarantine	status	to	decide	their	next	move
§ 62%	are	keeping	an	eye	on	shelter-in-place	initiatives
§ 49%	are	focused	on	the	number	of	coronavirus	cases
www.forbes.com
3
Google
§ Keep	a	watchful	eye	on	search	terms	to	make	sure	
you’re	not	accidentally	reaching	panicked	searchers	
§ Overall	ad	clicks	are	down	and	impressions	are	
down	7%	WoW
§ Since	Monday,	March	16,	mobile	traffic	has	
consistently	been down	an	average	of	24% from	
the	last	week	of	February
§ Tablet	and	mobile	have	also	dropped,	but	less	
dramatically	
§ Adjust	device	bid	strategy	
§ Monitor	Google	Trends	for	updates	as	the	
environment	is	constantly	changing	
§ Google	launched	a	COVID-19 specific	as	a	subset	of	
Google	Trends	
§ Emphasize	remarketing	
§ People	are	spending	more	time	on	the	internet	so	
finding	users	while	they’re	browsing	is	easier
www.wordstream.com
4
Media	Consumption
§ Media	consumption	is	up	
across	the	board,	but	ad	
sales	are	not	following	suit
§ Twitter	daily	usage	
increased	23%	for	the	year
§ Twitter	revenue	could	have	
dropped	by	as	much	as	20%	
in	March	due	to	advertisers	
cutting	back	on	spending	or	
stopped	spending	altogether
www.vox.com
5
YouTube	and	TV
§ Video	uploads	with	“at	home”	in	the	title	have	increased	by	50%
§ More	than	ever	before	people	are	using	YouTube	not	only	to	entertain	but	to	inform
§ 8.1B	global	views	related	to	coronavirus	
§ Streaming	has	spiked	so	intensely	that	YouTube	has	begun	streaming	some	video	in	SD	to	save	global	
bandwidth
§ During	previous	crises	like	hurricanes,	people	watched	nearly	60%	more	television
§ Remote	employees	will	on	average	spend	25	hours	and	two	minutes	every	week	consuming	traditional	
TV
§ Compared	to	the	previous	four	weeks,	all	forms	of	TV	viewing	increased	by	20%
§ The	biggest	increase	is	in	connected	TV	devices
www.adweek.comNielsenwww.medium.com
6
Facebook
§ Messaging	and	voice	calls	from	Facebook’s	Messenger	and	WhatsApp	services	have	jumped	more	than	
50%	in	some	of	the	regions	hit	hardest	by	the	response	to	COVID-19
§ The	number	of	people	in	the	U.S.	watching	livestreams	on	the	Facebook	Live	video	feature	has	increased	
by	50%	since	January
§ With	this	shift	they’ve	created	an	option	is	called	‘Public	Switch	Telephone	Network’	which	helps	the	
masses	listen	to	live	stream	audio	through	a	toll-free	number
§ They	also	added	a	new	mode	to	Facebook	live	feature	that’s	called	‘audio	mode’	only	which	separates	
the	audio	of	a	live	stream	from	the	video	itself
§ You	can	now	access	live	streams	without	having	to	sign	up	for	a	Facebook	account
§ With	increased	browsing,	now	is	a	good	time	to	re-engage	with	previous	website	visitors	and	get	them	
back	to	your	site	with	an	incentive	like	‘free	shipping,’	and	special	promos
www.digitalinformationworld.com www.adage.com www.bloomberg.com

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