SlideShare a Scribd company logo
1 of 35
Name des Referenten
Datum
LOW COST
ONLINE MARKETING
FÜR STARTUPS.
Wie ich mich trotz knappem Budget auf den Social Media Kanälen behaupten kann
Manuel P. Nappo, lic. oec. HSG
Director Department of Social Media HWZ
Bad News
What I would like to discuss with you
1. Social Media Management
2. Best Practice
3. Advices to go
Fun Fact
2001 7,6% of world
population had Online-
access
Today 8,6% are on
Facebook
Offline experiences ignite online discussions
36 % of User post about brands
That’s why I call it...
„Social media is
people
talking with people,
about things they care“
(Manuel P. Nappo)
Marketing yesterday and today
Marketing yesterday and today
HWZ Social Media Management Model
What I would like to discuss with you
1. Social Media Management
2. Best Practice
3. Advices to go
UBER
REQUEST
Tap to select a pickup
location.
RIDE
Sit back and relax, tell your
driver your destination.
RATE
Help us maintain a
quality service by rating
your experience.
A simple product
But a good product
UBER focuses 90%+ of its energy on the product,
and then let users do most of the work to get more
signups
If the product is great, then people will theoretically
want to tell others
With an intelligent marketing
1.Focus on getting people in cars at a discount
2.Partner with cool events
3.Launch temporary "pop-ups" at cool, highly visibly
and highly attended events
4.Launch cool, edgy marketing stunts
And a great support
Proactive reengagement by UBER when clients have
bad experiences
Quick support to client questions/issues/comments
Respond to public customer complaints on Twitter
and Facebook ASAP and with humor!
GIVE10GET10
Driving virality
Testimonials
Anticipate events
#OMGUBERICECREAM
Pure, unadulterated, marketing awesomeness
UBER at SXSW
UBERcade
What I would like to discuss with you
1. Social Media Management
2. Best Practice
3. Advices to go
Start with monitoring
Analyze your competitors
One thing at the time
Be yourself
Engage
Ask questions
Be positive
Show humor
Make a plan
Offer something
1. Krisen im Web
2. Wie entstehen sie
3. Don’ts and Dos
4. Points to go
Improvise
Looking forward to hearing from you
Looking forward to hearing from you
www.about.me/mpn

More Related Content

More from Manuel P. Nappo

Bereit für die «Internet-Generation»?
Bereit für die «Internet-Generation»?Bereit für die «Internet-Generation»?
Bereit für die «Internet-Generation»?Manuel P. Nappo
 
CAS Mobile Business 2015
CAS Mobile Business 2015CAS Mobile Business 2015
CAS Mobile Business 2015Manuel P. Nappo
 
Erfolgreiche Krisenkommunikation
Erfolgreiche Krisenkommunikation Erfolgreiche Krisenkommunikation
Erfolgreiche Krisenkommunikation Manuel P. Nappo
 
Der Lebenslauf ist tot. Es lebe der Lauf des Lebens.
Der Lebenslauf ist tot. Es lebe der Lauf des Lebens.Der Lebenslauf ist tot. Es lebe der Lauf des Lebens.
Der Lebenslauf ist tot. Es lebe der Lauf des Lebens.Manuel P. Nappo
 
Social Media schaden der Gesundheit
Social Media schaden der GesundheitSocial Media schaden der Gesundheit
Social Media schaden der GesundheitManuel P. Nappo
 
Employer Branding – how to win the «war for talents» on Web 2.0
Employer Branding – how to win the «war for talents» on Web 2.0Employer Branding – how to win the «war for talents» on Web 2.0
Employer Branding – how to win the «war for talents» on Web 2.0Manuel P. Nappo
 
CAS Social Media Management 2014
CAS Social Media Management 2014CAS Social Media Management 2014
CAS Social Media Management 2014Manuel P. Nappo
 
Social Media - was bringt es wirklich? Und wem?
Social Media - was bringt es wirklich? Und wem?Social Media - was bringt es wirklich? Und wem?
Social Media - was bringt es wirklich? Und wem?Manuel P. Nappo
 

More from Manuel P. Nappo (11)

4x4 SXSW
4x4 SXSW4x4 SXSW
4x4 SXSW
 
Bereit für die «Internet-Generation»?
Bereit für die «Internet-Generation»?Bereit für die «Internet-Generation»?
Bereit für die «Internet-Generation»?
 
CAS Mobile Business 2015
CAS Mobile Business 2015CAS Mobile Business 2015
CAS Mobile Business 2015
 
Social Collaboration
Social CollaborationSocial Collaboration
Social Collaboration
 
Erfolgreiche Krisenkommunikation
Erfolgreiche Krisenkommunikation Erfolgreiche Krisenkommunikation
Erfolgreiche Krisenkommunikation
 
Der Lebenslauf ist tot. Es lebe der Lauf des Lebens.
Der Lebenslauf ist tot. Es lebe der Lauf des Lebens.Der Lebenslauf ist tot. Es lebe der Lauf des Lebens.
Der Lebenslauf ist tot. Es lebe der Lauf des Lebens.
 
Social, Local, Mobile
Social, Local, MobileSocial, Local, Mobile
Social, Local, Mobile
 
Social Media schaden der Gesundheit
Social Media schaden der GesundheitSocial Media schaden der Gesundheit
Social Media schaden der Gesundheit
 
Employer Branding – how to win the «war for talents» on Web 2.0
Employer Branding – how to win the «war for talents» on Web 2.0Employer Branding – how to win the «war for talents» on Web 2.0
Employer Branding – how to win the «war for talents» on Web 2.0
 
CAS Social Media Management 2014
CAS Social Media Management 2014CAS Social Media Management 2014
CAS Social Media Management 2014
 
Social Media - was bringt es wirklich? Und wem?
Social Media - was bringt es wirklich? Und wem?Social Media - was bringt es wirklich? Und wem?
Social Media - was bringt es wirklich? Und wem?
 

Recently uploaded

Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxVishalSingh1417
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024Janet Corral
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3JemimahLaneBuaron
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...Sapna Thakur
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDThiyagu K
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...EduSkills OECD
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 

Recently uploaded (20)

Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 

Low Cost Online Marketing For Startups