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Questionnaire for
Product Team: MPASS

Authors:

Vishal Juneja, Sandeep Supal

Date:

2- Jan-2012

Version:

1.0
Objectives
o

What are the top objectives/goals of MPASS website?

o

What are the critical success factors? How are these measured?

Users and Tasks
o

Who are the possible users for the app? (e.g., end-users, admin, business
executives)?

o

How do you see them using this website?

o

Intended user-experience, journeys

1. Master data
o Is this the data that a user needs to maintain and manage using the MPass
website?
o

We need a better understanding of the flow of the master data.

a) Company Master
o How is Company ID generated? What do you mean by the term autogenerated?
o

If the user is required to click on a button to generate company ID, then:
What all information a user is required to fill in to generate Company
ID?
Can a user create more than one Company IDs?

o

Need clarification on “Encryption key”.
Is the archived data accessible to the end user?

o

Need clarification on “Number of validation attempts permitted for a serialized
code”

Design Lab
o

Need further clarification on “Serialized validation response”.

b) Product Master
Is there a limit on how many Product IDs can be generated for a given
Company ID?
c) Package Master
Need more clarity on “The serialized validation response”.
Is this same as in Company master?
d) Lot level information
o Need further clarification on Lot number generation.
o

Point from the MPass – Product Spec document
 The following information is mandatory – company ID, lot number, Number
of unique codes generated everything else is optional.
 Need further clarification on this.

o

Need clarity on:
Random number
Number of unique codes

2. Integration with manufacturing process
o Scenario 1(Real time integration with manufacturing process with direct printing
of codes): The scope of website in this case is limited to management of master
database. ERP integration is not in the current scope. Is this correct?
o

Scenario 2 (Real time integration with manufacturing process without unique
code generation): In this case the scope is limited to uploading serialized codes
manually through an excel or a csv. Is this correct?
On the uploaded information what all tasks a user can perform?
Need clarity on Step 2.

o

Scenario 3:
Need detailed (step by step) description on how a particular company can
order scratch stickers using MPASS website.

o

ERP integration and Label printing software integration is out of scope for the
website phase. Is this correct?

Design Lab
3. Generation of serialized codes
o Need clarification on the process of code generation.

4. Authentication of serialized codes
o What all information a user needs to put in for authenticating a code?
o

How many codes a user can authenticate at any given point of time?

5. Website
o We will need a set of use cases for the website.

Branding & Market position
o

What is the brand promise of the existing product? What is the unique about the
brand?

o

What are the desired values or personality of brand (e.g. industry leader,
trustworthy, secure, efficient etc)?

o

What keywords describe the MPASS brand? What is the branding strategy?

o

Are there any special needs to change brand perception? If yes, what would you
like to change?

Closing
o

What absolutely must be done well to be successful?

Design Lab

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Stakeholder Questionnaire

  • 1. Questionnaire for Product Team: MPASS Authors: Vishal Juneja, Sandeep Supal Date: 2- Jan-2012 Version: 1.0
  • 2. Objectives o What are the top objectives/goals of MPASS website? o What are the critical success factors? How are these measured? Users and Tasks o Who are the possible users for the app? (e.g., end-users, admin, business executives)? o How do you see them using this website? o Intended user-experience, journeys 1. Master data o Is this the data that a user needs to maintain and manage using the MPass website? o We need a better understanding of the flow of the master data. a) Company Master o How is Company ID generated? What do you mean by the term autogenerated? o If the user is required to click on a button to generate company ID, then: What all information a user is required to fill in to generate Company ID? Can a user create more than one Company IDs? o Need clarification on “Encryption key”. Is the archived data accessible to the end user? o Need clarification on “Number of validation attempts permitted for a serialized code” Design Lab
  • 3. o Need further clarification on “Serialized validation response”. b) Product Master Is there a limit on how many Product IDs can be generated for a given Company ID? c) Package Master Need more clarity on “The serialized validation response”. Is this same as in Company master? d) Lot level information o Need further clarification on Lot number generation. o Point from the MPass – Product Spec document  The following information is mandatory – company ID, lot number, Number of unique codes generated everything else is optional.  Need further clarification on this. o Need clarity on: Random number Number of unique codes 2. Integration with manufacturing process o Scenario 1(Real time integration with manufacturing process with direct printing of codes): The scope of website in this case is limited to management of master database. ERP integration is not in the current scope. Is this correct? o Scenario 2 (Real time integration with manufacturing process without unique code generation): In this case the scope is limited to uploading serialized codes manually through an excel or a csv. Is this correct? On the uploaded information what all tasks a user can perform? Need clarity on Step 2. o Scenario 3: Need detailed (step by step) description on how a particular company can order scratch stickers using MPASS website. o ERP integration and Label printing software integration is out of scope for the website phase. Is this correct? Design Lab
  • 4. 3. Generation of serialized codes o Need clarification on the process of code generation. 4. Authentication of serialized codes o What all information a user needs to put in for authenticating a code? o How many codes a user can authenticate at any given point of time? 5. Website o We will need a set of use cases for the website. Branding & Market position o What is the brand promise of the existing product? What is the unique about the brand? o What are the desired values or personality of brand (e.g. industry leader, trustworthy, secure, efficient etc)? o What keywords describe the MPASS brand? What is the branding strategy? o Are there any special needs to change brand perception? If yes, what would you like to change? Closing o What absolutely must be done well to be successful? Design Lab