Staffing industry market size is expected to reach a total revenue of $145.1 Billion in 2018 and is set to grow further. So what will shape the staffing industry in the coming months and years? WIll it be Artificial Intelligence, mobile recruiting, social media recruiting? Perhaps all of these and more. Find out now!

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Staffing Industry Trends 2018: Follow The
Changing Industry Dynamics

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According to a research conducted by Staffing Industry Analysts, staffing industry market size is expected to
reach a total revenue of $145.1 Billion in the current year and is expected to increase further. Despite a few
hiccups in certain markets, there are some favorable trends and regulatory changes that are expected to
help the industry in the coming months. With the expanding multi-national contingent workforce programs
there is an emerging trend of temporary workers and that will also continue to grow in the coming months.
This year, there will be a notable role of artificial intelligence in the staffing industry. Technology will
spearhead the recruitment efforts and staffing professionals will have to balance their act while delivering
both candidate and client experience.
Mobile recruitment will at last be taken seriously by the staffing industry. With the emergence of Millennial
it has become highly critical for staffing professionals to use mobile for recruitment as well. We will see
more and more staffing professionals adopt mobile recruitment strategy in the coming months to attract
talented candidates.
Because of the increased adoption of technology in hiring the staffing agency software market will also see
a boost.

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With the advancement in technology, things are going to change for the better in the staffing
industry. Automation is one of the hot favorite topics amongst staffing professionals, some of
them are even considering it to be a huge challenge. There is also a positive buzz in the
industry about digital staffing platforms like Shiftgig, Catalant, Up work etc.
1. Technology takes the front seat

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It is extremely critical for the staffing professionals to ensure that both the candidate and client
experience are equally good. If you make the candidates happy, they will help in promoting your
jobs and if you make your clients happy and provide them with talented candidates they will give
you lot of referral business.
2. Balancing both the candidate and client experience – the
key to success

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3. Artificial Intelligence will make its mark
Artificial intelligence will automate the recruitment process in the staffing industry. It will no longer
be a buzzword or some next-generation technology that was utilized in a Hollywood blockbuster
movie. Staffing industry will be able to utilize it in the best ways to get the best recruitment results
during the hiring process. This will aid in eliminating subconscious bias from having any part to play
during the interview process resulting in the selection of a diverse workforce. The use of AI will be
more prominent in creating chatbots that can automate the initial communication and screening of
candidates.

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4. Temporary workers will increase at a gradual pace
With a highly candidate driven market and shortage of quality candidates there is expected to a
demand for temporary workers. Staffing professionals will be eager to hire these temporary workers
in order to fill in the vacant positions as soon as possible. This will make the demand for the contract
workers to increase in the current year, albeit at a gradual pace.

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5. Mobile recruitment will continue to rise
In 2018, mobile devices will become the most commonly used for searching the web. This particular
insight makes it imperative for staffing professionals to use mobile devices to stay in touch with
candidates. Mobile optimized career websites and mobile recruitment software will be key to attract
candidates and stay in touch with them throughout the recruitment process.

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6. Diversity in hiring will be the key focus
Diversity remains a hot topic in the recruitment domain since last few years. But, in the current year
you will see staffing professionals ignoring the gender and ethnicity bias a lot more during the
interview process and vouch for a diversified workforce.

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7. Social recruiting will grow
Digital marketing has opened a new medium for communication with clients and candidates.
Although, with the help of large job boards like Career builder or Monster Jobs or Indeed, you can find
some qualified candidates, you will also find lot of junk applications which makes searching for the
right talent difficult. But, with the help of social media networks like LinkedIn and Facebook, you can
not only post jobs, but also search for talented candidates who meet your client’s requirements.
Social recruiting will grow even further in 2018, making it imperative for staffing professionals to
capitalize on this trend to the best of their abilities.

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