العادة الثامنة ستيفن كوفي

ISBN: 1 -592.?0-497-3

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Library of Congress Cataloging-in-Publication Data
ISBN 0-684-84665-9
Excerpt from "Two Tramps in Mud Time" from The Poetry of Roben. F~ost
edited by Edward Conner-y Lathem. Copyright 1936 by Robert Frost,
O 1964 by Lesley Frost Ballentine, O 1969 by Henry Holt and Company.
Reprinted by permission of Henry Holt and Company, LLC.

Life Matters
What Matters Most
The 10 Natural Laws of Successful Time and
Life Management
Business Think
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Ulricht DCJ. zenger~and n. smallwood. Results- based Leadership:
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1 . Rogers* C.Ri On Becoming a Person (Boston: Hoi~ghton
Mifflint 1961 )
L P.26
2. Rick L e i i ~ l e ~
Christopher Locke' Doc Senrls and David Veinbergeri
The Cluetrain Manifesto (Cambridge. MA: Per-seus Books Publishinrl.
1,000)~ 36639
PP.
3 . Antony Jayl The Oxford Dictionary of Political Quotations (Oxford:
Oxford Lni,er-sityPrejs. 1 9 9 6 ) ~
p.68
$&I &A
1 . Quoted from n specch ziven by Stanlcy M. Davis at :I conference in
participated.
Asia in Vv'hich M'C b ~ t h
2. Drtickeri Peter F," h,lanaging Knou!cdgc' Means Managins oneselti"
1-cader to Lender' 16 (Spring 200014PP.8-10
.q.Druckcrc Peter F' Management Challenges For the 3 1 st Century (Neu.
),ark: Harper Business' 1999')~ I .35
P.

w

& J ~ J

I . Hen1.y David 7'hor-caa. U'aldcn iRo>ton: Beacon Press, 1997). P.70
1,. Robert F t ~ s t . Elizabetli Knou.lcs%c.d. the osfrxd Dicticlnar)i of
quotations. 5th ed. "The Road Not T a k ~ r , ~ "
(1916) (oxford: oxford
university Press' 1999)
ylJ! & d l

C

I . Daniel lad in sky^ the Gift: Poems by Hafiz the Great S~tfi
Master (Nev,
Yorh: Penguin Cornpass' 1999)~PP.67-68
2. Marianne Williamson; .A Ret~rrrito Love:Reflections of a Couese in
Mil-acles (New I'ork: Hal-per CollinsL 1992i'PP. 190- 19 1
3. Michael C. Thornsetti speech, O ~ t . 1956, in Wat- and Conflict
9~
Quotations (North Carolina: McFarland &Company' 1997)ip.50.
3. Munseys Maga7ine (February 1897). 553. Found on the Ella Wheeleer
Mrilcox Society seb site visited on May
15' 2004:
http:llwww.el la~~tieelerwiIcox.org.
5. c.s. Lewis' Mere Christianity (New York: Simon & Schusteri 1980)&
PP. 19-2 1 .
6. Doc Childer and Bruce Cryer~From Chaos to Coherence (Boston:
Butterworth- Heinemann~1999),P.23.
7. Ibid' p.29.
8. Daniel Goletnan~Working With Emotional Intelligence (New York:
Bantam Books' 1998 ) L P.3 I .
9. Richard Wolman' Thinking with Your Soul (.New York: Harmony
Books( 3001 IiP.26.

o

10. The Holy Bible' K ~ n g
James Version.
1 I . Danah Zoher and Ian Marshall' SQ: Connecting with Our Spiritual
Intelligence (New York and London: Bloomsbury. 2000).
13. William Bloomb the Endorphin Effect (United Kingdom: Judy
Publishers L-td. 2001 )'P. 12.
13. Anuar el- S a d a ~ 'In Search of Identity: An Autobiography (!Yen,
YOI-k:
Harper and R o u Publishers' 1978)'P.:103.
14. " The Spcakers Electronic Reference Collection'" Anpex Softu,are'
i 903.
IS. YMCA of thc USA' Dartmouth Medical Schoolb The Instit~lteFor
.4niericnn V,~luek.T-Jardu.ired to Connect: The New Scientific Case for
Authoritative Communities. Areport to the Nation from the
Corntniksion or! Chiltiren a t R ~ s k
(2003)Gp.b.
,,-.
! 6. Dee Hock, I he AI-r of Chaordic Lcadersh~p'"Leader to Leaderi 15
( L;~ntc:.
3000).pp.30-26.
17. Warren Ci. Renni5 and Rohert J . Thornn.sb Geeks and Gsszers: How
Era' Va1ut.s. And Defining Mo~~lc'rits
Shape Leaders (Boston: Hanard
Bu:,incks School: Publishing.1002)
18. J ~ r n
Loetlr and Tony Sch~+,artz.!lc: P o ~ e oi' Full Engagement (New
.T'
r
J'oi-k: Simon 22 Schuster. 2003).
&
&
1 . Philip Massinger. Tilnoleon' in ?'he Bondman, act I ssc.3 ( l i ~ 2 - l ) ~
Pocnis of Ph~lip
M;tssinger: p.Edurards and C . Gibson' eds. ( 1 986).
2. Susanri Wesley' letter to her son dated June 8' 1725. Found on the
U'esleyan Church website www.wes1eyan.orp.visited on 5/13/04.
3 . Polly L n B a r r ~ "Do you Have the Will to Lead'?" Fast Company
~
Magazine 321 March 2000)~p.222.
Found on website visited on May
27. 2003: !ittp:lluww.fastcompany.comlonline/32/koestenbaum.html.
4. Lucinda V;~rd?y.A Simple Path' introduction to Mother Teresa,
Lucinda Vardey' ed.(New York: Ballantine' 1995)'P. xxxviii.
5 . Josef Hell' Auf'zeicbnung' (Institut fiir Zeitgeschichte~ 1922)ZS630'
P.5.
6.Dag Hammarskjold' Markings (New York: AIfredi2001 )'p. 124.
success
7. Albert E. N . Gray Essay "the common denominator of
"(Philadelphia: NALU annual convention^ 1940).
8. Harold B. Lee' Teachings of Harold B. Lee .Clyde J. Williams'
ed.(Salt Lake City: Bookcraftil 996)'p.606.
9. Charles Moore' introduction to Washingtons School Exercises: Rules
of Civility and Decsnt Behavior in Company and conversation'
Charles Moors' ed. (Boston: Houghton Mifflin Company' 1926)' pp.
xi-xv.
10. Elizabeth Knowles' ed' the Oxford Dictionary of Quotations' 5th ed.
(Oxford: Oxford University Press6 199916 p.396.

1 1 . JOANN C. Jones6 "Brockville'" Ontario- Guide Posts6 January 1996.
I2.David 0. Mckay&Conference Report6 the Church of Jesus Christ of
Latter- day Saintsi April 19641 p.5.
13. John G. Whittiest Maud Muller (Boston: Riverside Press. 1 8 6 6 ) ' ~12.
.
>JWI '!+dl

1 . Peter F.Drucker6 Management Challenges for the 21 st Century (New
York: Harper Collins~999)'p.g.
1
2. Philip Evans and Thomas S. Wurster~Blown to Bits (Boston: Harvard
Business School Press)~p.3.
1
3. Dave Ulrich. Jack Zenger and Norm small wood^ Results Based
Leadership (Boston Harvard Business School Press6 1999)6p.7.

+'

'!+dl

I . Del Jones' "What W o ~ ~ l d
Attila the Hun do?" USA Today (April 66
2003). Found on USA Today website visited on May 27& 2004:
httpllwww.usatoday .con1/moneny/companies/management/2003-0406-warleaders-s.htm.
2. Tom Peterst the Project 50 (New York: Alfred A. Knopf' 1999)tpp .
38-49.
&U '!+dl

I. American Museum of Natural History' found on web site visited on
May 1 562004:http:llwww.nmnh.org/cornmo~i/faq/q~~otes.html.
2.Eknath Enswarant Gandhi. the Man6 2nd ed .(Nilgin Press' 1978)'
p. 145.
3. Lieutenant General Dave R. Palmer 56 (retired)"Competence and
Character: Schwarzkopfs Message to the Corps". Assembly Magazine'
May 1992.
y U l '!+dl

1 . Gordon B. Hinckley' "the True Strength of the C h ~ ~ r c hEnsign
"
Magazine6 July 1973~p.48.
2.Rick Pitino' Lead to Succeed (New York: Broadway Books6 2000).
p.64.
3. Elizabeth Knowlest ed , the Oxford Dictionary of Quotations'Sth ed.
(Qxford: Qxford University Press' 1999)~p.503.
4.Dag Hammarskjold~Marking (New York: Alfred Aknopf' 2001)~p.197.
5 C.S. Lewis, Mere Christianity (New Yol-k: Simon &Schustert 1980)'
pp. 165- 166.
JAW '!+dl

1 . Warren Bennisc Why Leaders Cant Lead (San Francisco' Jossey -Bass
Publishers 1989)&p.
158.
2. Arun Gandhit "Reflections of Peacc~"BYU Magazine6 vo1.54~no.1
(Spring 2000) pp. 1-6. Found on web site visited on May 1462004:

http://magazine.byu.ed~r/byml2000sp/p3ges/peacel.shtml#.
3. Ralph Roughton6 M.D' used with permission.

JAG &JWI&.dl
1 .J.A.Belascot Teaching the Elephant to Dance: the Managers Guide to
Empowering Change (New York:Plume~
I991 )' p. 1 1 .
2. Clayton M. Christensen' the innovators Dilemma (Boston: Harvard
Business School Press' 1997)~pp.
xviii- xix.
3. Jim Collins' Good to Great (New York: Harper COLLINS6 2001 tP.96.
&c

&I

!d
'& l

1. martin H. Mansert the Westminister Collections of Christian
Quotations (Louisville: Westminister John Knox Press' 2001)' pp. 9192.
2. Randall Rothenberg and Noel M. Tichy: "the Thought Leader
Interview. syner egy +Business Magazine (Spring 2002)~ 91 -92.
pp.

+

Js611

1 . Marcus Buckinsham and Donald 0 . Clifton' Now Discover Your
Strengths (New York: Simon &Schuster' 2001 )' p.5
2. Ibid.
3 . Thomas Stewart' Intellectual Capital: the New Wealth of
Organizations (New York: Doubleday Books' 1997).
3. Stuart Crainert the Management Century (San Francisco: Jossey- Bass
Publisherst2000)~
p.207.
5. Peter F.Drucker~Managing for the Future: the 1990 s and Beyond
(New York: TRUMAN tally Books' Dutton~1992)' p.334.
6. Max De Pree' Leadership Is an Art (New York: Dell Publishing' 1989)
pp.28'38.
6

JAG &IJI

&All

1. Larry Bossidy and Ram Charant Execution: the Discipline of Getting
Things Done (New York: Crown Business' 2002)' pp.19~34.
2. Louis V. Gerstner Who Says Elephants Cant Dance? (New York:
Harper Collins Publishers' 2002)' p.230.
L Inter
3. Charles Hummelt Tyranny of the Uegent (Downers Grove6 I :
Varsity Christian Fellowship of the United States of America' 1967)~
pp. 9- 10.
JAG

p A U I &.dl

1 . Gordon B. Hinckleyt "Testimony" Ensign Magazine (May 1998)~
p.69.
2. Engraved in a monument at Rockefeller Center6 New York city New
York.
3. Nelson Mandela' Long Walk to Freedom (Boston: Little6 Brown and
Company' 1 9 9 4 ) ~ 543-544.
pp.
4. Engraved in a monument at the entrance of the Nathan Eldon Tanner
Building' Marriott School of Management' Brigham Young
University' Provo~
Utah.
I

5. Alfred North Whitehead6 "the Rhythmic Claims of Freedom and
Discipline" the Aims of Education and other Essays (New York: New
American Library6 1929)'p.46.
6. Dag Harnrnarskjold~
Markings (New York: Alfred6 2001)~
p.158.
7. Muggeridge~Malcolm6 "A Twentieth Century Testimony" Malcolm
Muggeridge' Thomas Howard6 ed. (London: Collins~1979).
8. Robert K. Greenleaf6 "the Servant as Leader" 6 Servant Leadership: A F
ourney into the Nature of Legitimate Power and Greatness6 25th
anniversary ed. (Mahwah' New Jersey: Paulist Press6 2002)~
pp.23-24.
9. Jim Collins6 "Level Five Leadership: The Triumph of Humility and
Fierce Resolve4" Harvard Business Review6 vol. 79' no. l(January
2001 )6p.67.
10. Jim Collins4 Good to Great (New York: Harper Collins Publishers6
2001)~
p.20.
11. Jim Collins~ "And the Walls Came Tumbling down"^ Leading
Beyond the Walls the Peter F. Drucker Foundation for Nonproft
Management: Frances Hesselbein~ Marshall Goldsmith and Iain
Somerville6 ed (Jossey- Bass Publishers6 1999).
12. Peels Principles of Modem Policing6 1829.
13. Report of Col. Joshua L. Chamberlain6 Twentieth Maine Infantry
Field Near Emmitsburg- July 66 1863.
14. Alice Rains Trulock~ In the Hands of Providence:Joshua L.
Chamberlain and the American Civil War (Chapel Hill: the University
of North Carolina Press6 1992) p.5.
15. Maxwell Anderson4 Foan of Lorraine' (Washington6 D. C: Anderson
House' 1947).
16. Haddon Klingberg Jrb When Life Calls Out to Us (New York:
Doubleday 200 1)' p.8
17. Trulock~ p. 154. Excerpt from the dedication of the Maine
Monuments at Gettysburg on the evening of October 3 1889.
6
'J&l

I*

1 . Doc Childre and Bruc Cryer' from Chaos to Coherence (Boston:
p.23.
Butterworth Heinemannb 1999)~
2. C .S. Lewis6 Mere Christianity (New York: Simon& Schuster~
1 9 8 0 ) ~124-125.
~~.
3. Children andCryer~p.69.
4. Robert Frost' "Two Tramps in Mud Time"<The Poetry of Robert Frost
Edward Connery Lathem6 ed. (New York: Henry Holt and Co.'
1 969).
6

5. Lewis . p. 88.

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Abstract
T h e b o o k is d i s t i n c t r t ~ l c s f o r de,eloping i n d i v i d l r a l s a n d
,/ir..~/.
"Pain". presents the
institutes. It i ~ l v o l v e s l i f t e e n cllapterh. T ~ C J
d i s a p p o i n t m e n t that t h e h u m a n is exposed to. Ihe . c ~ c ~ o i ~ ~ I ,
"The
I ~ r o b l e m " . l o o k s at the I l u n ~ a nas it' Ile u e r e a t h i n g . 771~)~hirtl.Y"1e
Solution", tackles t h e t o p i c o f "1-ind Y o u r V o i c e . a n d Inspire O t h e r s t o
F i n d theirs". a n d represents the b o o k p i . o t .
( ' ~ I L I / I / L > ~ , ~ ~ ) I I ~ talks about tlle g i f t s b o r n it11 the l i u ~ l ~ a n .
and 111e
is ticdicated t o t h e qlralities l l i c l i I-ule the ol.lci ill the r i ~ e l . ' s
o p i n i o ~ l ,r e p r e s c ~ l t e dill isuali;.ing. d i c i p l ine. ~ c a a n d c o ~ ~ s c i e l l c e .
l
711cj
s i v l l r cieals
it11 the statelncnt o i ' ' ~ l - i ~ ~ o l V~ i r e . iilld 1nspil.e O t l l e r s 10
~ C oc
Fincl theirs". l'hen c.lrill,/e~-.sol.c,tr is ent i t l c d '.'Tile V o i c e o f I n tltre~lce":
i.c.. l l o u u ~ l e
call at'ti'ct otllers tIl1.0~1gl1 ~L'OCI
;
I
exarllplc. and it elucidates
s t ~ c l ant1 e s a n l p l e i n c.lr~~p/c~r entitled "Re I . . a ~ n p l eill iLlc)~.al>a ~ i c l
i
c1/
11
:
;
Irltcgrit? ".

fi'Jilr

(.'h'ip/tci. trirre i l i s c u s e s "[he

,'()ice and t i a s t e o f ' r r ~ ~ s bl.illging
t"

to l i g h t t h e i m p o r t a n c e of' t l ~ s till t h e success 01' t h e institutions and

indicate.; i n (lre t c t l t h L.~CI~ICI. t h e ~ . u l e o f '.Searching f o r a 7'hil-d
Alternative". w h i c h c a n be s u m m e d LII-, b> the ~ l o l i v n
oS"1'lle rnethc)cl is
neither m i n e n o r )ours: its otrrs". ( ' l r ( ~ ~ i i i'!('i,c..//, t . Irandles t l l e r l u e s t i o ~ o f
~~
l
" O n e V o i c e " and i d e n t i f i e s t l l c p a t h o f the v i e ( . t h e ,slues a n d the
c
e
m u t u a l strategy. C'l~trplern ~ l 1 . deals it11 ".l'lle V o i c e a n d he R ~ ~ l ofs
I'erfornlance" f o r e t ' f e c t i ~ i gaccord b e t ~ e e n h e goals ant1 tile s>stelns i n
t
t l ~ c a i m o f o b t a i n i n g ~ ~ s e t ri c sl ~ ~ l r s .
~
('~(I~IcJI.
//7ir./eetr. " T h e V o i c e
C r e a t i ~ i gC o n u o l " . i s tledicated t o creatirig r e a l a n d talent. ('lrtip~er.
f0lirrec~rr. "The E i ~ h t h u s t o m a n d the F o u r t l i Spot". m e n t i o n s t h e f o l ~ r
C
r ~ ~ l o fs perfol-mance.
e
I n tlle.fitrnl i ~ h u p l e r .[lie b o o k l i ~ u s c s n t l l c m o r a l a u t l l o r i t ~ I. t is
o
c o ~ l c l u d e db tLenl> cluestinns (Yeclt~entl!. i ~ s k ~ d n d i~ is f o l l o r c d bq
a.
c e r t a i n appendices.

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From Effectivenessto Greatness
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Al-'Adah al-ThZiminah

Min al-Fa'ifiyah il%
al-'&amah

Stephen R. Covey

العادة الثامنة ستيفن كوفي

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