expands intoexpands into
WESTERN EUROPE
THE WEBTHE WEBFrance, United Kingdom, Spain, Switzerland and Norway
For Review By: Suzanne Watson
Senior Vice President Global Sales & Marketing at GoPro
COUNTRIES RESEARCHED
NORWAY
UNITED
KINGDOM
FRANCE
KINGDOM
FRANCE
SWITZERLAND
SPAIN
SWITZERLAND
MARKET FACTORSMARKET FACTORS
D E M O G R A P H I C SD E M O G R A P H I C S
FACTOR WEIGHT: 2 (MEDIUM IMPORTANCE)
T E C H N O L O G I C A L I M P A C T
FACTOR WEIGHT: 3 (HIGH IMPORTANCE)
C U LT U R A L T R E N D S
FACTOR WEIGHT: 2 (MEDIUM IMPORTANCE)
D E M O G R A P H I C S
MARKET FACTOR
D E M O G R A P H I C S
FACTOR WEIGHT: 2
Population
Ranking
GDP Per Capita
Population Size
15 24 years old
MACS
ScoreRanking
p
15 - 24 years old Score
FRANCE 22nd $35,300 11% 4
UNITED KINGDOM 23rd $35,671 12% 4
SPAIN 29th $30,100 9.7% 4
SWITZERLAND 95th $44,900 11.6% 8
NORWAY 213th $54 400 13% 4NORWAY 213th $54,400 13% 4
T E C H N O L O G I C A L I M P A C T
MARKET FACTOR
T E C H N O L O G I C A L I M P A C T
FACTOR WEIGHT: 3
Population
with Internet
Network
Readiness
Population on
Facebook
MACS
Score
Access Index Ranking
Facebook Score
FRANCE 83% 20th 12 million 10
UNITED KINGDOM 82.5% 15th 33 million 15
SPAIN 62.6% 26th 23.7 million 8
SWITZERLAND 85% 4th 2.7 million 12
NORWAY 95% 7th 1 million 15NORWAY 95% 7th 1 million 15
C U LT U R A L T R E N D S
MARKET FACTOR
C U LT U R A L T R E N D S
FACTOR WEIGHT: 2
FRANCEFRANCE
•The words “Facebook” and “Twitter” have
been banned from TV & Radio
•Consumer spending has decreased by 5%
since 2008
UNITED KINGDOM
•Increase in positive consumer attitudes
towards purchasing wearable technology
SPAIN
•Wearable electronics market revenue
expected to cross $8 billion by 2018p y
•Emphasis on living for the now rather
than being concerned with the future
C U LT U R A L T R E N D S
MARKET FACTOR
C U LT U R A L T R E N D S
FACTOR WEIGHT: 2
SWITZERLAND
•Two out of three Swiss consumers shopped online in 2010
•The 18-24 age group is leading in shopping with a mobile•The 18 24 age group is leading in shopping with a mobile
device
NORWAY
•Household spending on culture and leisure
has increased by 5% since 2009
COMPETITIVE
FACTORSFACTORS
P R O D U C T S T R E N G T H
FACTOR WEIGHT 2 (MEDIUM IMPORTANCE)FACTOR WEIGHT: 2 (MEDIUM IMPORTANCE)
B R A N D R E L A T I O N S H I P
Q U A L I T Y
FACTOR WEIGHT: 3 (HIGH IMPORTANCE)
M A R K E T S U P P O R T
FACTOR WEIGHT: 3 (HIGH IMPORTANCE)
P R O D U C T S T R E N G T H
COMPETITIVE FACTOR
P R O D U C T S T R E N G T H
FACTOR WEIGHT: 2
MORE EXPENSIVE
LESS EXPENSIVE
Less Expensive
More ExpensivePrice
Extra FeaturesLESS EXPENSIVE
MORE FEATURES
BASIC FEATURES
Basic Features
More Features
Extra Features
Available
C
BASIC FEATURES
Beginners
Advanced
Consumer
Demographic
Low Quality
High Quality
Quality of
Product
Contour vs. GoPro
B R A ND R EL AT I O NSHIP Q U A LI T Y
COMPETITIVE FACTOR
B R A ND R EL AT I O NSHIP Q U A LI T Y
FACTOR WEIGHT: 3
France SwitzerlandFrance
•GoPro has better ratings on
French Amazon.com compared
to Contour
Switzerland
•GoPro leads the way in
consumer satisfaction
•Consumers are dissatisfied withto Contour
United Kingdom
•GoPro won TechLife Product
Consumers are dissatisfied with
lack of support from competitor
Norway•GoPro won TechLife Product
of the Year
•Voted Best Brand Suited for
Extreme Sports
Norway
•2013 Technology and
Engineering Emmy® Award in
the category of InexpensiveExtreme Sports
Spain
GoPro has higher ratings
the category of Inexpensive
Small Rugged HD Camcorders
•European Imaging and Sound
Association (EISA) Action•GoPro has higher ratings
compared to Contour on
Amazon.com
Association (EISA) Action
Camera of the Year award
M A R K E T S U P P O R T
COMPETITIVE FACTOR
M A R K E T S U P P O R T
FACTOR WEIGHT: 3
F S i l dFrance
•GoPro sponsored the “X-
Games” in Tignes France
Switzerland
•Significantly larger presence on
YouTube
United Kingdom
•Currently has 1,599,376
•Currently has 31,030 Facebook
subscribers
•Contour has 751 Swiss
Youtube subscribers compared
to Contour with 23,779
Facebook subscribers
•Inaugural 2013 GoPro Snow
Camp held in Laax, Switzerland
Spain
•“How Will You GoPro?”
Campaign
Norway
•Currently has 48,783 likes onp g y
Facebook compared to Contour
with 2,404
M A R K E T S U P P O R T
COMPETITIVE FACTOR
M A R K E T S U P P O R T
FACTOR WEIGHT: 3
SELECTED COUNTRY
S W I T Z E R L A N D
SELECTED COUNTRY
•Ranked highest in MACS Matrixg
•Strong Technological Infastructure
•Strong social media presence•Strong social media presence
•GoPro has good reputation for high-
quality sports cameras in Switzerlandquality sports cameras in Switzerland
•Very little wearable technology
i icompetition
G O P R O ’ S W E A K N E S S
SWITZERLAND
G O P R O S W E A K N E S S
•Known as an American Brand
N l l b dNot a local brand
Not readily sold in retail stores
•Not an established market
•Expensivepe s e
Not a necessity good
T H R E A T S
SWITZERLAND
T H R E A T S
•New market will likely lead to
increased competitionincreased competition
•Swiss consumers still prefer physical
stores to online shoppingstores to online shopping
•Technology obsolescence
WEAKNESS  THREATHS
Known as anKnown as an Swiss consumers still
f h i l t
o as a
American Brand
o as a
American Brand
prefer physical stores
to online shopping
ExpensiveExpensive
Technological
obsolescenceobsolescence
Not anNot an New market will likelyNot an
established
Market
Not an
established
Market
New market will likely
lead to increased
competition in futureMarketMarket
G O P R O ’ S S T R E N G T H S
SWITZERLAND
G O P R O S S T R E N G T H S
•High Quality
Luxury goody g
Superior video capability
Industry LeaderIndustry Leader
•Priced to attract higher-income
consumersconsumers
•High brand relationship quality
•Strong social media following
O P P O R T U N I T I E S
SWITZERLAND
O P P O R T U N I T I E S
•Growing market for sport cameras
•Large amount of internet users•Large amount of internet users
•High youth population
$•High GDP per capita at $44,900
•35% of population is on Facebook
STRENGTHS  OPPORTUNITIES
Luxury goodLuxury good High GDP per
capita at $44,900capita at $44,900
ContinuousContinuous Growing marketContinuous
Innovation
Continuous
Innovation
Growing market
for sport cameras
Targets aTargets aTargets a
younger, active
generation
Targets a
younger, active
generation
High percentage
of youth
Strong social
media following
Strong social
media following
35% of population
on Facebookmedia followingmedia following on Facebook
CUSTOMER PERSONA EXAMPLES
SWITZERLAND
CUSTOMER PERSONA EXAMPLES
OUTDOORS
EXPLORER
EXTREME
SPORT
ENTHUSIAST
SEA
EXPLORERENTHUSIAST EXPLORER
E X T R E M E S P O R T E N T H U S I A S T
CUSTOMER PERSONA EXAMPLE
E X T R E M E S P O R T E N T H U S I A S T
Adrian Bless
• Age: 23
• Residency Region:
Adrian Bless
y g
Zurich
• Interests: BMXing
• Bio: He loves Being activeBio: He loves Being active,
beingoutside, sharing his talents
with family and friends
O U T D O O R S E X P LO R E R
CUSTOMER PERSONA EXAMPLE
O U T D O O R S E X P LO R E R
• Age: 20
Cedric Epple
• Residency Region:
Geneva
• Interests: Mountian Climbing, Hikingg, g
• Bio: He is a sports blogger who shares
his adventures with mountain climbers from
all over the worldall over the world
S E A E X P LO R E R
CUSTOMER PERSONA EXAMPLE
S E A E X P LO R E R
Andrea Glaser
• Age: 19
• Residency Region:• Residency Region:
Zurich
• Interests:
• Bio: She is a student at University of Zurich who takes
Swimming, Scuba
Diving, Surfing
Bio: She is a student at University of Zurich who takes
many excursions to the sea. She loves to post her
pictures and videos on social media sites to share them
ith h f i dwith her friends.
REFERENCES
Switzerland. (2014, January 7). The World Factbook. Retrieved January 25, 2014, from
https://www.cia.gov/library/publications/the-world-factbook/geos/sz.html
Th G t T f ti S it l d ( d ) N t k R di I d R t i d JThe Great Transformation - Switzerland. (n.d.). Network Readiness Index. Retrieved January
27, 2014, from http://www.weforum.org/issues/global-information-
technology/the- great-transformation/network-readiness-index
Population Statistics. (2013, November 30). Europe Internet Stats. Retrieved January 27, 2014,
from http://www.internetworldstats.com/europa2.htm
Swiss Consumers in 2020: A Look into the Future (2011 July 11) Euromonitor InternationalSwiss Consumers in 2020: A Look into the Future. (2011, July 11). Euromonitor International.
Retrieved January 27, 2014, from
http://www.portal.euromonitor.com/Portal/Pages/Search/SearchResultsList.aspx
Sport-Camcorder. (n.d.). brack.ch. Retrieved January 31, 2014, from
http://www.brack.ch/multimedia-hifi/foto-video/camcorder/sport-camcorder
Contour Roam 2 Action-Kamera blau 1809BU Roam 2 (n d ) Conrad Online Shop RetrievedContour Roam 2 Action Kamera, blau 1809BU Roam 2. (n.d.). Conrad Online Shop. Retrieved
January 31, 2014, from http://www.conrad.ch/ce/de/product/394757/Contour-
Roam-2-Action-Kamera-blau-1809BU-Roam-2?ref=list
QUESTIONS?

Sonia Bhogal GoPro Presentation

  • 1.
    expands intoexpands into WESTERNEUROPE THE WEBTHE WEBFrance, United Kingdom, Spain, Switzerland and Norway For Review By: Suzanne Watson Senior Vice President Global Sales & Marketing at GoPro
  • 3.
  • 4.
    MARKET FACTORSMARKET FACTORS DE M O G R A P H I C SD E M O G R A P H I C S FACTOR WEIGHT: 2 (MEDIUM IMPORTANCE) T E C H N O L O G I C A L I M P A C T FACTOR WEIGHT: 3 (HIGH IMPORTANCE) C U LT U R A L T R E N D S FACTOR WEIGHT: 2 (MEDIUM IMPORTANCE)
  • 5.
    D E MO G R A P H I C S MARKET FACTOR D E M O G R A P H I C S FACTOR WEIGHT: 2 Population Ranking GDP Per Capita Population Size 15 24 years old MACS ScoreRanking p 15 - 24 years old Score FRANCE 22nd $35,300 11% 4 UNITED KINGDOM 23rd $35,671 12% 4 SPAIN 29th $30,100 9.7% 4 SWITZERLAND 95th $44,900 11.6% 8 NORWAY 213th $54 400 13% 4NORWAY 213th $54,400 13% 4
  • 6.
    T E CH N O L O G I C A L I M P A C T MARKET FACTOR T E C H N O L O G I C A L I M P A C T FACTOR WEIGHT: 3 Population with Internet Network Readiness Population on Facebook MACS Score Access Index Ranking Facebook Score FRANCE 83% 20th 12 million 10 UNITED KINGDOM 82.5% 15th 33 million 15 SPAIN 62.6% 26th 23.7 million 8 SWITZERLAND 85% 4th 2.7 million 12 NORWAY 95% 7th 1 million 15NORWAY 95% 7th 1 million 15
  • 7.
    C U LTU R A L T R E N D S MARKET FACTOR C U LT U R A L T R E N D S FACTOR WEIGHT: 2 FRANCEFRANCE •The words “Facebook” and “Twitter” have been banned from TV & Radio •Consumer spending has decreased by 5% since 2008 UNITED KINGDOM •Increase in positive consumer attitudes towards purchasing wearable technology SPAIN •Wearable electronics market revenue expected to cross $8 billion by 2018p y •Emphasis on living for the now rather than being concerned with the future
  • 8.
    C U LTU R A L T R E N D S MARKET FACTOR C U LT U R A L T R E N D S FACTOR WEIGHT: 2 SWITZERLAND •Two out of three Swiss consumers shopped online in 2010 •The 18-24 age group is leading in shopping with a mobile•The 18 24 age group is leading in shopping with a mobile device NORWAY •Household spending on culture and leisure has increased by 5% since 2009
  • 9.
    COMPETITIVE FACTORSFACTORS P R OD U C T S T R E N G T H FACTOR WEIGHT 2 (MEDIUM IMPORTANCE)FACTOR WEIGHT: 2 (MEDIUM IMPORTANCE) B R A N D R E L A T I O N S H I P Q U A L I T Y FACTOR WEIGHT: 3 (HIGH IMPORTANCE) M A R K E T S U P P O R T FACTOR WEIGHT: 3 (HIGH IMPORTANCE)
  • 10.
    P R OD U C T S T R E N G T H COMPETITIVE FACTOR P R O D U C T S T R E N G T H FACTOR WEIGHT: 2 MORE EXPENSIVE LESS EXPENSIVE Less Expensive More ExpensivePrice Extra FeaturesLESS EXPENSIVE MORE FEATURES BASIC FEATURES Basic Features More Features Extra Features Available C BASIC FEATURES Beginners Advanced Consumer Demographic Low Quality High Quality Quality of Product Contour vs. GoPro
  • 11.
    B R AND R EL AT I O NSHIP Q U A LI T Y COMPETITIVE FACTOR B R A ND R EL AT I O NSHIP Q U A LI T Y FACTOR WEIGHT: 3 France SwitzerlandFrance •GoPro has better ratings on French Amazon.com compared to Contour Switzerland •GoPro leads the way in consumer satisfaction •Consumers are dissatisfied withto Contour United Kingdom •GoPro won TechLife Product Consumers are dissatisfied with lack of support from competitor Norway•GoPro won TechLife Product of the Year •Voted Best Brand Suited for Extreme Sports Norway •2013 Technology and Engineering Emmy® Award in the category of InexpensiveExtreme Sports Spain GoPro has higher ratings the category of Inexpensive Small Rugged HD Camcorders •European Imaging and Sound Association (EISA) Action•GoPro has higher ratings compared to Contour on Amazon.com Association (EISA) Action Camera of the Year award
  • 12.
    M A RK E T S U P P O R T COMPETITIVE FACTOR M A R K E T S U P P O R T FACTOR WEIGHT: 3 F S i l dFrance •GoPro sponsored the “X- Games” in Tignes France Switzerland •Significantly larger presence on YouTube United Kingdom •Currently has 1,599,376 •Currently has 31,030 Facebook subscribers •Contour has 751 Swiss Youtube subscribers compared to Contour with 23,779 Facebook subscribers •Inaugural 2013 GoPro Snow Camp held in Laax, Switzerland Spain •“How Will You GoPro?” Campaign Norway •Currently has 48,783 likes onp g y Facebook compared to Contour with 2,404
  • 13.
    M A RK E T S U P P O R T COMPETITIVE FACTOR M A R K E T S U P P O R T FACTOR WEIGHT: 3
  • 14.
    SELECTED COUNTRY S WI T Z E R L A N D SELECTED COUNTRY •Ranked highest in MACS Matrixg •Strong Technological Infastructure •Strong social media presence•Strong social media presence •GoPro has good reputation for high- quality sports cameras in Switzerlandquality sports cameras in Switzerland •Very little wearable technology i icompetition
  • 15.
    G O PR O ’ S W E A K N E S S SWITZERLAND G O P R O S W E A K N E S S •Known as an American Brand N l l b dNot a local brand Not readily sold in retail stores •Not an established market •Expensivepe s e Not a necessity good
  • 16.
    T H RE A T S SWITZERLAND T H R E A T S •New market will likely lead to increased competitionincreased competition •Swiss consumers still prefer physical stores to online shoppingstores to online shopping •Technology obsolescence
  • 17.
    WEAKNESS  THREATHS Knownas anKnown as an Swiss consumers still f h i l t o as a American Brand o as a American Brand prefer physical stores to online shopping ExpensiveExpensive Technological obsolescenceobsolescence Not anNot an New market will likelyNot an established Market Not an established Market New market will likely lead to increased competition in futureMarketMarket
  • 18.
    G O PR O ’ S S T R E N G T H S SWITZERLAND G O P R O S S T R E N G T H S •High Quality Luxury goody g Superior video capability Industry LeaderIndustry Leader •Priced to attract higher-income consumersconsumers •High brand relationship quality •Strong social media following
  • 19.
    O P PO R T U N I T I E S SWITZERLAND O P P O R T U N I T I E S •Growing market for sport cameras •Large amount of internet users•Large amount of internet users •High youth population $•High GDP per capita at $44,900 •35% of population is on Facebook
  • 20.
    STRENGTHS  OPPORTUNITIES LuxurygoodLuxury good High GDP per capita at $44,900capita at $44,900 ContinuousContinuous Growing marketContinuous Innovation Continuous Innovation Growing market for sport cameras Targets aTargets aTargets a younger, active generation Targets a younger, active generation High percentage of youth Strong social media following Strong social media following 35% of population on Facebookmedia followingmedia following on Facebook
  • 21.
    CUSTOMER PERSONA EXAMPLES SWITZERLAND CUSTOMERPERSONA EXAMPLES OUTDOORS EXPLORER EXTREME SPORT ENTHUSIAST SEA EXPLORERENTHUSIAST EXPLORER
  • 22.
    E X TR E M E S P O R T E N T H U S I A S T CUSTOMER PERSONA EXAMPLE E X T R E M E S P O R T E N T H U S I A S T Adrian Bless • Age: 23 • Residency Region: Adrian Bless y g Zurich • Interests: BMXing • Bio: He loves Being activeBio: He loves Being active, beingoutside, sharing his talents with family and friends
  • 23.
    O U TD O O R S E X P LO R E R CUSTOMER PERSONA EXAMPLE O U T D O O R S E X P LO R E R • Age: 20 Cedric Epple • Residency Region: Geneva • Interests: Mountian Climbing, Hikingg, g • Bio: He is a sports blogger who shares his adventures with mountain climbers from all over the worldall over the world
  • 24.
    S E AE X P LO R E R CUSTOMER PERSONA EXAMPLE S E A E X P LO R E R Andrea Glaser • Age: 19 • Residency Region:• Residency Region: Zurich • Interests: • Bio: She is a student at University of Zurich who takes Swimming, Scuba Diving, Surfing Bio: She is a student at University of Zurich who takes many excursions to the sea. She loves to post her pictures and videos on social media sites to share them ith h f i dwith her friends.
  • 25.
    REFERENCES Switzerland. (2014, January7). The World Factbook. Retrieved January 25, 2014, from https://www.cia.gov/library/publications/the-world-factbook/geos/sz.html Th G t T f ti S it l d ( d ) N t k R di I d R t i d JThe Great Transformation - Switzerland. (n.d.). Network Readiness Index. Retrieved January 27, 2014, from http://www.weforum.org/issues/global-information- technology/the- great-transformation/network-readiness-index Population Statistics. (2013, November 30). Europe Internet Stats. Retrieved January 27, 2014, from http://www.internetworldstats.com/europa2.htm Swiss Consumers in 2020: A Look into the Future (2011 July 11) Euromonitor InternationalSwiss Consumers in 2020: A Look into the Future. (2011, July 11). Euromonitor International. Retrieved January 27, 2014, from http://www.portal.euromonitor.com/Portal/Pages/Search/SearchResultsList.aspx Sport-Camcorder. (n.d.). brack.ch. Retrieved January 31, 2014, from http://www.brack.ch/multimedia-hifi/foto-video/camcorder/sport-camcorder Contour Roam 2 Action-Kamera blau 1809BU Roam 2 (n d ) Conrad Online Shop RetrievedContour Roam 2 Action Kamera, blau 1809BU Roam 2. (n.d.). Conrad Online Shop. Retrieved January 31, 2014, from http://www.conrad.ch/ce/de/product/394757/Contour- Roam-2-Action-Kamera-blau-1809BU-Roam-2?ref=list
  • 26.