Margaret Gould Stewart – Elegant Tools: The 4 principles of business designinUse
Margaret Gould Stewarts presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences: www.fbtb.se
Kjell Persson – Transforming a City: Re-designing DenverinUse
Kjell Perssons presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Jeffrey Veens presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Att bygga rätt lösning är en stor utmaning. Den som skapar värde, gör vardagen enklare och som förändrar beteenden. 5 tips till utvecklare som vill påverka!
Impact-driven Scrum Delivery at Scrum gathering Phoenix 2015Sara Lerén
This document discusses impact-driven delivery using impact mapping and management. Impact mapping is a framework that maps out the desired impact of a product on business metrics and user needs from the "why" through solutions. It provides a solid ground for design, planning, and quality assurance. The document outlines impact mapping components and provides exercises to practice defining metrics, users, and evaluating designs based on the impact map. It also discusses how impact management can be used to continuously evaluate hypotheses and solutions to deliver desired value and impact.
Simon Bennetts presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Golden Krishna – The Best Interface is No InterfaceinUse
Golden Krishnas presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Susan Weinschenk – Robots, VR, and AI: The Future of Human Interaction with T...inUse
Susan Weinschenks presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Margaret Gould Stewart – Elegant Tools: The 4 principles of business designinUse
Margaret Gould Stewarts presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences: www.fbtb.se
Kjell Persson – Transforming a City: Re-designing DenverinUse
Kjell Perssons presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Jeffrey Veens presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Att bygga rätt lösning är en stor utmaning. Den som skapar värde, gör vardagen enklare och som förändrar beteenden. 5 tips till utvecklare som vill påverka!
Impact-driven Scrum Delivery at Scrum gathering Phoenix 2015Sara Lerén
This document discusses impact-driven delivery using impact mapping and management. Impact mapping is a framework that maps out the desired impact of a product on business metrics and user needs from the "why" through solutions. It provides a solid ground for design, planning, and quality assurance. The document outlines impact mapping components and provides exercises to practice defining metrics, users, and evaluating designs based on the impact map. It also discusses how impact management can be used to continuously evaluate hypotheses and solutions to deliver desired value and impact.
Simon Bennetts presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Golden Krishna – The Best Interface is No InterfaceinUse
Golden Krishnas presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Susan Weinschenk – Robots, VR, and AI: The Future of Human Interaction with T...inUse
Susan Weinschenks presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
Abby Coverts presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
The document discusses the importance of design and beauty in business. It argues that design can drive innovation and create exceptional customer experiences by appealing to people's senses and emotions. The perception of beauty happens instantly, within 50 milliseconds, through our sensory systems. Therefore, to design for humans and create better experiences, designers must consider the physical senses and embrace subjectivity from the user's perspective. The document advocates for collaboration across disciplines to holistically design experiences, not just surface features.
Impact-Driven Scrum Delivery at Scrum gathering Phoenix 2015inUse
This document discusses impact-driven delivery using impact mapping and management. Impact mapping is a framework that maps out the desired impact of a product on business metrics and user needs from the "why" through solutions. It provides a solid ground for design, planning, and quality assurance. The document outlines impact mapping components and provides exercises to practice defining metrics, users, and evaluating designs based on the impact map. It also discusses how impact management can be used to continuously evaluate hypotheses and solutions to deliver desired value and impact.
Greg Nudelman - One dollar prototype (From Business to Buttons 2015)inUse
This document outlines 8 lessons learned for lean mobile UX design. The lessons are: 1) Decide the essential functionality and improvise the design, 2) Ensure the prototype fidelity matches the project stage, 3) Establish the user context before defining personas, 4) Focus on building the minimum viable prototype, 5) Leverage digital tools like paper, 6) Test prototypes with objective users, 7) Ask questions to validate the business value, and 8) Design for the product, not documentation.
Kim Goodwin– Its a journey not the destination (From Business to Buttons 2015)inUse
This document discusses using journey maps for user experience (UX) and service design. It provides an example journey map for booking a flight that shows the current tasks and tools used at each step and how the user wants to accomplish goals and feel at each step. It suggests improvements like showing flight options visually and sending calendar invitations. It notes journey maps can identify problems, opportunities, and changes needed across an organization's tools, processes, pricing, skills and values to better support the user's experience.
Ethan Marcotte – The map and the territory (From Business to Buttons 2015)inUse
John Randel Jr. was commissioned in 1807 to survey Manhattan and lay out the city's streets in a grid pattern. This was done to promote order, public convenience, and most importantly public health, as the island was previously covered with private estates and unsustainably populated. Over 200 years later, responsive web design allows content to be easily accessed on a variety of devices, with the goal of creating universally usable websites. Designers are now considering how to promote the health, sustainability and performance of the web through techniques like progressive enhancement and reducing file sizes.
Cindy Alvarez - Embracing hypothesis driven design (From Business to Buttons ...inUse
The document discusses hypothesis-driven design in user experience (UX) work. It explains that UX people form hypotheses about customer problems, behaviors, and how proposed solutions might lead to improvements. They then take actions like testing the hypotheses to try and invalidate them, and share what they learn. An example is given where making search more noticeable on a collaboration tool did not change user behavior as expected, leading to forming a new hypothesis about why people do not want to search. The overall process of forming hypotheses, testing them, learning from results, and using lessons to guide further work and hypotheses is hypothesis-driven design.
Leisa Reichelt – Good design where you least expect it (From Business to Butt...inUse
- Leisa Reichelt is the Head of User Research at the Government Digital Service (GDS) in the UK.
- GDS aims to transform government services through user-centered "digital by default" design and an approach of "revolution not evolution."
- Leisa advocates for user research practices like embedding researchers in product teams for multiple days per week and getting "exposure hours" through user interviews and testing to better understand users.
Pamela Pavliscak - The science of happy designinUse
This document discusses elements of happiness and technology that can co-exist. It summarizes research from 8000 people across 300 websites rating happiness after use. Key findings include that happiness leads to better ratings, likelihood to return, and positive recommendations. Happiness is described as having elements of ease, trust, creativity, connection, and meaning. A framework of pleasure plus purpose is presented as a way to create happiness through technology design. The document advocates for positive design using the elements of happiness.
This document discusses using sensors to create adaptive experiences. It describes how sensors can turn data into contextual knowledge by recognizing when a user is at home, work or in a car. It provides examples of many different types of sensors like accelerometers, cameras, microphones that can be used. The document envisions how lighting could intuitively adjust based on time of day and user behavior using integrated sensors. It promotes designing experiences that are friction-free by understanding what users want, when they need it based on their immediate context through adaptive design and sensors.
Karen Mcgrane - Content in a zombie apocalypse (From Business to Buttons 2015)inUse
The document discusses the future of content management and how content can be adapted for different platforms and devices beyond just print. It notes that the future relies on separating content from its presentation and formatting so it can be displayed across many different mediums, from websites and apps to smart TVs, watches, and digital signs. The document also stresses that the web is not like print and content needs to be created in a way that acknowledges this.
The document provides tips for fostering creativity such as being open to possibilities, stepping outside normal thinking, clearing the mind of constraints, exploring uncomfortable ideas, and sleeping on problems. It recommends books on creativity techniques and notes that the author is available to give lectures or lead creative exercises to help with concept development.
Workshop at Agile by Example 14 in Warszaw. Well-functioning Scrum teams have proved to be good at delivering working
software, but that does not necessarily mean that they deliver optimal, or even
expected, business value. Agile is becoming the standard way of developing
software, and the understanding of the value of User Experience (UX) is
increasing. Impact Management and Impact Mapping ensures value creation by focusing on desired values for users and busines
Vi älskar Scrum! Scrum effektiviserar systemutvecklingen. Det ger transparens, gör det möjligt att planera och justera planerna på ett kontrollerat sätt och ökar motivationen och handlingskraften hos teamet. Problemet med Scrum är att metoden i sig inte garanterar att man bygger rätt saker – bara att man effektivt utvecklar dem. Om teamet effektivt utvecklar saker som inte skapar något värde – då suger Scrum!
Så hur säkerställer du som beställare att du får ut tänkt värde av produkten? Hur tar du som UX-designer (User Experience Designer) fram en design som levererar rätt värde?
I denna presentation går vi igenom ett par av de vanligaste frågeställningarna som uppstår för beställare och UX-designer när utveckling bedrivs med Scrum. De visar också verktyg som gör det möjligt att inte bara bygga på rätt sätt utan också att bygga rätt sak.
Ingrid Domingues och Linda Backlund - Verksamheten gör intranätet och intra...inUse
I arbetet med Metrias Intranät startade vi med den öppna frågan ”hur får vi ett enat Metria” och tog oss till ett läge där vi skapat en plattform för smidigt samarbete både i linjen och tvärs Metria – och med kund.
Abby Coverts presentation at From Business to Buttons in Stockholm, April 15 2016. FBTB is the meeting place for everyone who wants hands-on advice on how to generate business value by creating great user experiences.
The document discusses the importance of design and beauty in business. It argues that design can drive innovation and create exceptional customer experiences by appealing to people's senses and emotions. The perception of beauty happens instantly, within 50 milliseconds, through our sensory systems. Therefore, to design for humans and create better experiences, designers must consider the physical senses and embrace subjectivity from the user's perspective. The document advocates for collaboration across disciplines to holistically design experiences, not just surface features.
Impact-Driven Scrum Delivery at Scrum gathering Phoenix 2015inUse
This document discusses impact-driven delivery using impact mapping and management. Impact mapping is a framework that maps out the desired impact of a product on business metrics and user needs from the "why" through solutions. It provides a solid ground for design, planning, and quality assurance. The document outlines impact mapping components and provides exercises to practice defining metrics, users, and evaluating designs based on the impact map. It also discusses how impact management can be used to continuously evaluate hypotheses and solutions to deliver desired value and impact.
Greg Nudelman - One dollar prototype (From Business to Buttons 2015)inUse
This document outlines 8 lessons learned for lean mobile UX design. The lessons are: 1) Decide the essential functionality and improvise the design, 2) Ensure the prototype fidelity matches the project stage, 3) Establish the user context before defining personas, 4) Focus on building the minimum viable prototype, 5) Leverage digital tools like paper, 6) Test prototypes with objective users, 7) Ask questions to validate the business value, and 8) Design for the product, not documentation.
Kim Goodwin– Its a journey not the destination (From Business to Buttons 2015)inUse
This document discusses using journey maps for user experience (UX) and service design. It provides an example journey map for booking a flight that shows the current tasks and tools used at each step and how the user wants to accomplish goals and feel at each step. It suggests improvements like showing flight options visually and sending calendar invitations. It notes journey maps can identify problems, opportunities, and changes needed across an organization's tools, processes, pricing, skills and values to better support the user's experience.
Ethan Marcotte – The map and the territory (From Business to Buttons 2015)inUse
John Randel Jr. was commissioned in 1807 to survey Manhattan and lay out the city's streets in a grid pattern. This was done to promote order, public convenience, and most importantly public health, as the island was previously covered with private estates and unsustainably populated. Over 200 years later, responsive web design allows content to be easily accessed on a variety of devices, with the goal of creating universally usable websites. Designers are now considering how to promote the health, sustainability and performance of the web through techniques like progressive enhancement and reducing file sizes.
Cindy Alvarez - Embracing hypothesis driven design (From Business to Buttons ...inUse
The document discusses hypothesis-driven design in user experience (UX) work. It explains that UX people form hypotheses about customer problems, behaviors, and how proposed solutions might lead to improvements. They then take actions like testing the hypotheses to try and invalidate them, and share what they learn. An example is given where making search more noticeable on a collaboration tool did not change user behavior as expected, leading to forming a new hypothesis about why people do not want to search. The overall process of forming hypotheses, testing them, learning from results, and using lessons to guide further work and hypotheses is hypothesis-driven design.
Leisa Reichelt – Good design where you least expect it (From Business to Butt...inUse
- Leisa Reichelt is the Head of User Research at the Government Digital Service (GDS) in the UK.
- GDS aims to transform government services through user-centered "digital by default" design and an approach of "revolution not evolution."
- Leisa advocates for user research practices like embedding researchers in product teams for multiple days per week and getting "exposure hours" through user interviews and testing to better understand users.
Pamela Pavliscak - The science of happy designinUse
This document discusses elements of happiness and technology that can co-exist. It summarizes research from 8000 people across 300 websites rating happiness after use. Key findings include that happiness leads to better ratings, likelihood to return, and positive recommendations. Happiness is described as having elements of ease, trust, creativity, connection, and meaning. A framework of pleasure plus purpose is presented as a way to create happiness through technology design. The document advocates for positive design using the elements of happiness.
This document discusses using sensors to create adaptive experiences. It describes how sensors can turn data into contextual knowledge by recognizing when a user is at home, work or in a car. It provides examples of many different types of sensors like accelerometers, cameras, microphones that can be used. The document envisions how lighting could intuitively adjust based on time of day and user behavior using integrated sensors. It promotes designing experiences that are friction-free by understanding what users want, when they need it based on their immediate context through adaptive design and sensors.
Karen Mcgrane - Content in a zombie apocalypse (From Business to Buttons 2015)inUse
The document discusses the future of content management and how content can be adapted for different platforms and devices beyond just print. It notes that the future relies on separating content from its presentation and formatting so it can be displayed across many different mediums, from websites and apps to smart TVs, watches, and digital signs. The document also stresses that the web is not like print and content needs to be created in a way that acknowledges this.
The document provides tips for fostering creativity such as being open to possibilities, stepping outside normal thinking, clearing the mind of constraints, exploring uncomfortable ideas, and sleeping on problems. It recommends books on creativity techniques and notes that the author is available to give lectures or lead creative exercises to help with concept development.
Workshop at Agile by Example 14 in Warszaw. Well-functioning Scrum teams have proved to be good at delivering working
software, but that does not necessarily mean that they deliver optimal, or even
expected, business value. Agile is becoming the standard way of developing
software, and the understanding of the value of User Experience (UX) is
increasing. Impact Management and Impact Mapping ensures value creation by focusing on desired values for users and busines
Vi älskar Scrum! Scrum effektiviserar systemutvecklingen. Det ger transparens, gör det möjligt att planera och justera planerna på ett kontrollerat sätt och ökar motivationen och handlingskraften hos teamet. Problemet med Scrum är att metoden i sig inte garanterar att man bygger rätt saker – bara att man effektivt utvecklar dem. Om teamet effektivt utvecklar saker som inte skapar något värde – då suger Scrum!
Så hur säkerställer du som beställare att du får ut tänkt värde av produkten? Hur tar du som UX-designer (User Experience Designer) fram en design som levererar rätt värde?
I denna presentation går vi igenom ett par av de vanligaste frågeställningarna som uppstår för beställare och UX-designer när utveckling bedrivs med Scrum. De visar också verktyg som gör det möjligt att inte bara bygga på rätt sätt utan också att bygga rätt sak.
Ingrid Domingues och Linda Backlund - Verksamheten gör intranätet och intra...inUse
I arbetet med Metrias Intranät startade vi med den öppna frågan ”hur får vi ett enat Metria” och tog oss till ett läge där vi skapat en plattform för smidigt samarbete både i linjen och tvärs Metria – och med kund.