This is the presentation I gave for my job interview on 5/8/12 at Yale University for my current position as Associate Director for Resource Sharing and Reserves.
A book to help you create better headlines, on Amazon now. http://www.amazon.com/dp/B00T7QHZ1A
How to write great headlines? Sometimes you need a kick start, this book is excellent for that purpose.
My tips for creating high converting landing pages. Looking at the anatomy of a successful landing page. Presented at WordPress Sydney meetup group October 2019
Libraries are continually developing new programs and services to meet the needs of their community. But designing for the future can be challenging. How do you identify where to make changes? How do you make changes without taking on too much risk? How do you measure and evaluate the success of new library programs and services?
This workshop is an interactive experience, guiding teams through a process to find solutions for real library challenges and problems. Participants work in teams and be guided through activities to identify innovative solutions, set goals, and manage risk. Activities will help participants develop design thinking skills and a growth mindset.
Participants walk away with basic principles of innovative design processes. Participants gain confidence and feel empowered to think about innovation and innovative ideas in their libraries. As a result, they will become better risk takers and be able to develop better solutions.
Workshop facilitated by Crystal Schimpf
Eastern Shore Regional Library
For inquiries & bookings, email info@kixal.com
A book to help you create better headlines, on Amazon now. http://www.amazon.com/dp/B00T7QHZ1A
How to write great headlines? Sometimes you need a kick start, this book is excellent for that purpose.
My tips for creating high converting landing pages. Looking at the anatomy of a successful landing page. Presented at WordPress Sydney meetup group October 2019
Libraries are continually developing new programs and services to meet the needs of their community. But designing for the future can be challenging. How do you identify where to make changes? How do you make changes without taking on too much risk? How do you measure and evaluate the success of new library programs and services?
This workshop is an interactive experience, guiding teams through a process to find solutions for real library challenges and problems. Participants work in teams and be guided through activities to identify innovative solutions, set goals, and manage risk. Activities will help participants develop design thinking skills and a growth mindset.
Participants walk away with basic principles of innovative design processes. Participants gain confidence and feel empowered to think about innovation and innovative ideas in their libraries. As a result, they will become better risk takers and be able to develop better solutions.
Workshop facilitated by Crystal Schimpf
Eastern Shore Regional Library
For inquiries & bookings, email info@kixal.com
The trick always is to get people to realise that they need to change and that it is not necessarily threatening. This presentation is similar to others I have used in creating new Scenarios for Libraries in all sectors. This is an essential element of change management. The future of libraries and publishing is fundamental to re-thinking and the management of risk.
Innovation Boot Camp: Fostering a More Innovative Workplace (PPT)M.J. D'Elia
This PDF document provides some summary notes from our presentation at the CPSI conference in Buffalo. You can also find our PPT from the session on Slideshare.
PlaceEXPO Building for Education: Sheppard Robson and University of HullPlace North West
Alex Solk, partner, Sheppard Robson; and Dr Richard Heseltine, director of library and learning innovation and university librarian for the University of Hull
A group project at AC4D where we went through all five stages of the ideation process: Inspiration > Concepting > Evaluation > Refinement > Propagation. Our prompt was about creating a good concept for the future of libraries.
What happens when you connect your passion with a need or problem that cries for solving, in a way in which you deliver true value to your user? We all are entrepreneurs, whether we know it or not; we all are creative, whether we practice it or not. In this workshop we will explore this quest in teams of entrepreneurs, sparking ideas which will help us understand how to approach entrepreneurship, how to translate our ideas into prototypes to tackle real needs, transforming these value propositions into minimum viable products/services using lean canvas tools and others, which we can test with the users we’re trying to serve. It’s fundamental to demystify entrepreneurship; anyone can become an entrepreneur. There’s no other way to be an entrepreneur than by becoming one!
Design Thinking and Public Sector Innovation Ben Weinlick
Ben Weinlick of Think Jar Collective gave a keynote for the Canada Conference Board Public Sector Innovation conference on how human centered design thinking can be a game changer for service and system innovation in the public and social sectors.
Markham Public Library's innovation journey - how replacing Dewey with customer-centered classification provided a platform for broader library transformation influencing branch design, service models, and the customer experience. A presentation at the 2014 Public Library Association Conference
Conscious leaders, Conscious organizations - Voxxed Days Singapore 2018Sylvain Mahe
“The culture of any organization is shaped by the worst behavior the leader is willing to tolerate.”
In this talk we will explore why agile is way more than a set of practices but defines a whole new culture for organizations.
A culture that requires organizations to raise their level of consciousness in order to create better and more humane workplaces where individuals can bring their whole self at work everyday.
Levering on the Management 3.0 toolkit, activities borrowed from Improv and tools used in Life Coaching we’ll deep dive into topics like Values, Delegation, Listening at a deeper level and Trust.
- Why let it go from the command and control mindset?
- Which tools can you use as an Agile leader?
- Why trust is the foundation?
- Why self-awareness is key as an Agile leader?
- As a leader, am I a roadblock in the Agile adoption initiative?
Let It Go: How to Revise Your Resource Sharing Policies & Open Up Your Library Collections for ILL Lending, Presentation at the 2015 Connecticut Library Association Annual Conference.
The trick always is to get people to realise that they need to change and that it is not necessarily threatening. This presentation is similar to others I have used in creating new Scenarios for Libraries in all sectors. This is an essential element of change management. The future of libraries and publishing is fundamental to re-thinking and the management of risk.
Innovation Boot Camp: Fostering a More Innovative Workplace (PPT)M.J. D'Elia
This PDF document provides some summary notes from our presentation at the CPSI conference in Buffalo. You can also find our PPT from the session on Slideshare.
PlaceEXPO Building for Education: Sheppard Robson and University of HullPlace North West
Alex Solk, partner, Sheppard Robson; and Dr Richard Heseltine, director of library and learning innovation and university librarian for the University of Hull
A group project at AC4D where we went through all five stages of the ideation process: Inspiration > Concepting > Evaluation > Refinement > Propagation. Our prompt was about creating a good concept for the future of libraries.
What happens when you connect your passion with a need or problem that cries for solving, in a way in which you deliver true value to your user? We all are entrepreneurs, whether we know it or not; we all are creative, whether we practice it or not. In this workshop we will explore this quest in teams of entrepreneurs, sparking ideas which will help us understand how to approach entrepreneurship, how to translate our ideas into prototypes to tackle real needs, transforming these value propositions into minimum viable products/services using lean canvas tools and others, which we can test with the users we’re trying to serve. It’s fundamental to demystify entrepreneurship; anyone can become an entrepreneur. There’s no other way to be an entrepreneur than by becoming one!
Design Thinking and Public Sector Innovation Ben Weinlick
Ben Weinlick of Think Jar Collective gave a keynote for the Canada Conference Board Public Sector Innovation conference on how human centered design thinking can be a game changer for service and system innovation in the public and social sectors.
Markham Public Library's innovation journey - how replacing Dewey with customer-centered classification provided a platform for broader library transformation influencing branch design, service models, and the customer experience. A presentation at the 2014 Public Library Association Conference
Conscious leaders, Conscious organizations - Voxxed Days Singapore 2018Sylvain Mahe
“The culture of any organization is shaped by the worst behavior the leader is willing to tolerate.”
In this talk we will explore why agile is way more than a set of practices but defines a whole new culture for organizations.
A culture that requires organizations to raise their level of consciousness in order to create better and more humane workplaces where individuals can bring their whole self at work everyday.
Levering on the Management 3.0 toolkit, activities borrowed from Improv and tools used in Life Coaching we’ll deep dive into topics like Values, Delegation, Listening at a deeper level and Trust.
- Why let it go from the command and control mindset?
- Which tools can you use as an Agile leader?
- Why trust is the foundation?
- Why self-awareness is key as an Agile leader?
- As a leader, am I a roadblock in the Agile adoption initiative?
Let It Go: How to Revise Your Resource Sharing Policies & Open Up Your Library Collections for ILL Lending, Presentation at the 2015 Connecticut Library Association Annual Conference.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
7. Plug & Chug
• Let’s not go down the Keanu
rabbit hole (yet!)
• Remember your high school
algebra?
• Plug in some values and see what
we get
8. X= Walking the talk?
• Colleagues who’ve done
their time, know their
stuff make the ideal role
models
• Competence is the
cornerstone of mutual
respect- both internally
and externally
• Never trust a librarian
who doesn’t love the
smell of red rot in the
morning
9. X= Once more unto the breach?
• Maybe X is inspiration
• Belief in the research
mission of the library
• Employees who are
emotionally invested
are more likely to want
to grow and excel
• Library work becomes
collaborating towards a
shared vision
10. X= Tell me about your day?
• Maybe X is empathy
• Superior customer service
goes beyond mere
obligation
• High touch service hasn’t
gone away, but it must be
applied strategically
• Do it right and you turn
customers into advocates
12. Creating a culture of innovation
• What if X is QUESTIONING?
• What if X is NETWORKING?
• What if X is OBSERVING?
• What if X is EXPERIMENTING?
• What if X is all of the above?
Source: Scott Anthony, “How do you create a culture of innovation?”
http://www.fastcodesign.com/1669657/how-do-you-create-a-culture-of-innovation
13. Let’s get integral!
• Put it all together and
what do you get for X?
• X is ideal, inspirational,
individual, innovative
• When we integrate over
all values of X, the
result is transformative
customer service
14. Q.E.D.
• Transformative customer service requires
transformative leadership- or does it?
• The goal of leadership: create effective units
that can accomplish their objectives even
under unpredictable circumstances
• As transformative leadership becomes the
norm, X -> 0
15. Back to Keanu
• Neo: What are you
trying to tell me? That I
can dodge bullets?
• Morpheus: No, Neo.
I’m trying to tell you
that when you’re ready,
you won’t have to.
16. The Scan & Deliver Experience
• Harvard Library’s scan on demand service,
Scan & Deliver, required transformative
leadership
• Positive role modeling, inspiration/motivation,
empathy for individual concerns, need for
system-wide innovation & creativity
• Result: a service which set the bar of
expectations for Harvard Library patrons
17. So long and thanks for all the math
• Questions?
• Comments?
• Corrections?
(Special thanks to Yale, the Wachowski
Brothers, and Gottfried Leibniz)