The document outlines a workshop focused on optimizing the seller registration process, featuring a case study from Amerinet, a national healthcare solutions organization. It presents various registration options for sellers and highlights the importance of effective supplier communication and streamlined onboarding procedures. Key takeaways include customizing registration methods, defining seller needs, and leveraging the Ariba network for improved supplier management.

1. Solution Workshop: Getting the Most
Out of Seller Registration
April Miller, Sr. Consultant, BPC, Ariba
Sharon Horton, Sr. Consultant, BPC, Ariba
Stephen Hammers, Director, Contracting Solutions, Amerinet
Michael Hovis, Project Manager, PMO, Amerinet
© 2013 Ariba, Inc. All rights reserved.

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Agenda
• Welcome
• Customer Story: Amerinet
• Seller Registration Options
• Advanced On-boarding Process
• Closing Remarks and Takeaways
© 2013 Ariba, Inc. All rights reserved.2

3. #AribaLIVE
Welcome
Steve Hammers
Director, Contracting Solutions
Office Solutions & Information Technology
Amerinet, Inc.
Michael Hovis
Manager
Project Management Office, IT
Amerinet, Inc.
© 2013 Ariba, Inc. All rights reserved.3

4. #AribaLIVE
Customer Story - Amerinet
• Who are we?
National Healthcare Solutions Organization
– (a.k.a. GPO)
• Why a new system?
Pre-Ariba sourcing and contract management processes
© 2013 Ariba, Inc. All rights reserved.4

5. #AribaLIVE
Customer Story - Amerinet
• Why Ariba?
Upstream customer (Sourcing and Contracting)
Standardization of workflow pertaining to RFP and
Contracting Processes
– Reduced number of contract templates
– Weighting and scoring functionality
System Transparency and Process Defensibility
Audit Trail / History Tracking
© 2013 Ariba, Inc. All rights reserved.5

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Customer Story – Amerinet (cont’d)
• Why the Network?
Direction Ariba has moved (all suppliers in the
Network)
– Nearing 1 million in Network Organizations
– Nearing 5 million Individual Users
SPQ
– Screening mechanism
© 2013 Ariba, Inc. All rights reserved.6

7. #AribaLIVE
Customer Story – Amerinet (cont’d)
• How did we implement Supplier Management?
BTW – did we mention that 12S1 significantly
changed supplier registration processes as we were
taking it live
Work with BPC to establish “best practice”
Initial supplier load from legacy system
– Over 50% of our suppliers were already in Ariba Network
Supplier Communications
– Mass email blast (two initially) to encourage registration
– Related issues
© 2013 Ariba, Inc. All rights reserved.7

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Customer Story – Amerinet (cont’d)
• How did we leverage BPC?
Engaged immediately after deployment
Scheduled weekly sessions, as required
Resource for strategic guidance on process and
functionality questions / issues
Total investment (for Supplier Registration):
~3 – 4 hours of BPC time
© 2013 Ariba, Inc. All rights reserved.8

9. #AribaLIVE
Customer Story – Amerinet (cont’d)
• How do we use Ariba’s registration process today?
Two distinct access paths
– Current existing supplier option
» Email requesting existing AN ID information
– New supplier option
» Email with Amerinet registration link
– Approval process flow
» New supplier organization (Administrator approval)
» Updates of Network profile (Auto Sync – Auto Approve)
© 2013 Ariba, Inc. All rights reserved.9

10. #AribaLIVE
Customer Story – Amerinet (cont’d)
• Ongoing Supplier Education and Adoption
Public Site
– “Become an Amerinet Supplier” / “Ariba Registration” sections
– Published Bid Calendar processes
Member conference (May 2013)
– Registration kiosk
– Supplier Presentation
Quarterly reminders (WIP) for those legacy not
yet registered
© 2013 Ariba, Inc. All rights reserved.10

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Customer Story – Amerinet (cont’d)
• Current status
Key Metrics
• Lessons learned / Points to remember
BTW – 12S1 changed registration process as we
were taking it live
Supplier experience has been well received
Leverage Ariba Support (don’t become supplier
help desk)
© 2013 Ariba, Inc. All rights reserved.11

12. #AribaLIVE
Customer Story – Amerinet (cont’d)
• Lessons learned / Points to remember (cont’d)
Importance of supplier communications
– Both through the system and outside
– Email blasts
– Public web site
Don’t underestimate time it takes to map unique
business processes within the software
– EVERYBODY is “NOT typical Ariba functionality”
– BPC was invaluable for assistance with this
© 2013 Ariba, Inc. All rights reserved.12

13. #AribaLIVE
Q&A - Amerinet
• Questions for the Amerinet Team?
© 2013 Ariba, Inc. All rights reserved.13

14. #AribaLIVE
Seller Registration Options
1. Buyer Profile Registration
Buyers have business opportunities, supplier research, or supplier development opportunities for
Sellers. Sellers can link directly to a Buyer Profile page on Ariba Discovery and see the different
opportunities which they can directly respond to.
2. Cloud-Only Registration
Sellers walk up to the Ariba cloud and register as a cloud supplier independent of any buyer. They
can respond to posts and get discovered by any buyer by virtue of being on the cloud.
3. Directed Passive Registration
Buyers are tired of being cold called and spammed by sellers/salespeople soliciting them to make a
relationship. Therefore they want to allow unknown suppliers to register with their company.
4. Directed Full Registration
Buyers want the seller to fill out the details of the seller’s profile as part of a registration process.
The Buyer wants the new seller account created on the Buyer realm and pushed through approval.
5. Seller Exists on the Buyer Realm
Buyers have already created seller on their realm, or the seller self-registered prior to the 12s1
release. However, the seller account is listed as Private and not yet linked to the Ariba Cloud.
14 © 2013 Ariba, Inc. All rights reserved.

15. #AribaLIVE
Seller Registration Options
Buyer
Profile
Cloud-
Only
Directed
Passive
Directed
Full
Event Invite
/ Generate
Password
Custom URL
Branded with Buyer Information
Buyer Profile Must be Configured
FREE Cloud Registration for Sellers
Creates Seller Account on the Cloud
Creates Seller in the Buyer Realm
Notification Sent to Buyer on
Registration
Buyer Supplier Profile Questionnaire
Buyer Approves Seller
© 2013 Ariba, Inc. All rights reserved.15

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Seller Registration Options
Buyer
Profile
Cloud-
Only
Directed
Passive
Directed
Full
Event Invite
/ Generate
Password
Custom URL    
Branded with Buyer Information    
Buyer Profile Must be Configured  
FREE Cloud Registration for Sellers     
Creates Seller Account on the Cloud*     
Creates Seller in the Buyer Realm 
Notification Sent to Buyer on
Registration

Buyer Supplier Profile Questionnaire  
Buyer Approves Seller 
© 2013 Ariba, Inc. All rights reserved.16

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Advanced On-Boarding Process
• What steps are involved in supplier on-boarding?
Registration
Information Collection
Review / Approval
• Does the on-boarding process vary for different
suppliers? Based on what?
Commodity
Relationship
© 2013 Ariba, Inc. All rights reserved.17

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Advanced On-Boarding Process
• Internal and conditional questions in the SPQ
can drive:
Multi-stage information collection and sharing
Process variations for supplier segments
• SIM / SIPM Customers
Customized approval process with conditions
Customize supplier workspace template on-boarding tasks
© 2013 Ariba, Inc. All rights reserved.18

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Closing Remarks
• Define your seller registration needs
• Identify the appropriate seller registration
method(s) to meet your needs
• Determine if seller segmentation plays a role in
registration process
• Customize the SPQ / Supplier Workspace
• Implement / Communicate to Sellers
© 2013 Ariba, Inc. All rights reserved.19

20. Questions?
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