The document outlines a business capabilities model for the software industry, highlighting key areas such as research and development, product management, software deployment, and client management. It emphasizes the importance of aligning business capabilities with IT to enhance transformation and optimize operations. Additionally, it offers resources including editable formats and key performance indicators (KPIs) for organizations looking to refine their capabilities.

1. Software Industry
Business
Capabilities Model
https://www.ciopages.com/store/software-company-capabilities-model/

2. Software
Development Industry
is Transforming.
Several factors are
converging to create
both opportunities and
threats.

3. Bridge the Strategy to
Execution Gap.
Business Capabilities are
a Structural Blueprint of
an enterprise. They
capture the Essence of
What a Business Does.

4. Software Company Business Capabilities Map Level 1
2023 PRESENTATION TITLE 4
1. Research
and
Development
2. Product
Management
3. Software
Development
4. Software
Deployment
5. Software
Operations
6. Solutions
and Services
7. Marketing
8. Sales
Management
9. Partnerships
10. Client
Management
11. Business
Management
Software
Company
Business
Capabilities
Map

5. PRESENTATION TITLE 5
2023
1. Research and Development
Research and
Analysis
Ideation and Concept
Development
Innovation
Management
Prototyping and
Testing
SOFTWARE COMPANY BUSINESS CAPABILITIES MAP LEVEL 1 AND 2
2. Product Management
Product
Planning
Product
Operations
Product Portfolio
Management
Product Lifecycle
Management
Product
Marketing
4. Software Deployment
Infrastructure Planning DevOps Integration
Cloud Operations Enterprise Installation and Management
11. Business Management
3. Software Development
Architecture
Solution
Definition
UX Design
Application
Development
Application
Security
Quality Assurance and Testing Source and Version Control
5. Software Operations
Systems Management
Identity and Access
Management
Data Management and
Governance
Patches, Enhancements, and
Upgrades Management
Information and
Cybersecurity
Regulatory Compliance
6. Solutions and Services
IT Strategy
Professional
Services
Industry Solutions
Customization and
Integration
7. Marketing
Branding
Collateral
Development
Marketing Campaign
Management
Inbound
Marketing
Outbound
Marketing
Digital
Marketing
Media and Influencer
Relations
Account-based
Marketing
Public Affairs and
Government Relations
8. Sales Management
Lead Management
Customer
Acquisition
Land and Expand
Salesforce
Management
Deal Management Account Management
Sales Negotiations and
Contracting
9. Partnerships
Partnership Strategy
and Planning
Professional Services and Systems
Integrator Partnerships
Distribution and VAR (Value
Added Reseller) Management
Commission and Incentive
Management
OEM
Partnerships
Marketing
Support
Field Support
10. Client Management
Customer
Onboarding
Customer
Experience
Management
Omnichannel
Customer
Service
Account
Manage-
ment
Client
Complaint
Resolution
Bug Fixing and
Trouble-
shooting
Corporate Strategy
and Planning
Finance and
Accounting
Human Resources
Management
Corporate Marketing
and Communications
IT Services and
Enablement
Data Analytics and
Reporting
Mergers, Acquisitions,
and Divestitures
Risk
Management
Legal and Compliance Corporate Governance Sustainability
Nested Visualization of two levels.
Decomposition to third level is
included for additional granularity.

6. Value of Business Capabilities:
•Foster alignment between
business and IT.
•A Capability-anchored
Transformation Roadmap
eliminates redundancy and
focuses on capability evolution
•Juxtaposing capabilities and
systems/applications provide a
footprint analysis for optimization.
•And so much more.

7. Business Capabilities Map
Snapshot:
• About 365 Capabilities
decomposed into Three Levels.
• Capability Definitions
• KPIs aligned to Capabilities.
• Editable PowerPoint, Excel, and
Word Formats.
And bonus files.

8. TO PURCHASE THE CAPABILITY MAP VISIT:
https://www.ciopages.com/store/softwar
e-company-capabilities-model/
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