Softtek is named Strong Performer 2009 - SAP

1. Softtek Named a Strong Performer in SAP Implementation Services
by Independent Research Firm
Independent Report acknowledges its strong capabilities in SAP support and maintenance and
recognition as a leader in Latin America
MONTERREY, Mexico – August 11, 2009 – Softtek, a global provider of IT and business process
solutions and the largest private IT service provider in Latin America, announced today that it has
been recognized as a “strong performer” in an August 2009 report from Forrester Research, Inc.,
titled “Forrester Wave™: SAP Implementation Providers, Q3 2009.” Softtek was among the select
companies that Forrester Research invited to participate in this report, which evaluated 18 leading
SAP implementation providers based on 60 criteria, including their current product offering,
strategy and market presence.
The Forrester Wave Vendor Profile on Softtek states: “Softtek is a well-known IT services provider
in Mexico and is broadly known throughout Latin America as a leader in the SAP space. Softtek
has a significant track record in key industries such as aviation, oil and gas, and pharmaceuticals.
Softtek’s strongest area is around SAP support and maintenance as well as technical elements of
the implementation, but it does process consulting related to SAP modules as well.”
“We are honored to be recognized as a strong performer in SAP implementation services by
Forrester Research,” said Mauro Okamoto, VP of SAP Business Development for Softtek in the
United States. “As SAP’s largest independent Latin American services partner, Softtek has a
proven track record of delivering implementation and post-implementation managed services for
clients across the Americas. A 15-year experience, combined with vast geographic coverage, and
disciplined approach for SAP engagements are strong differentiators valued by our clients.”
In addition to receiving the highest possible score for client satisfaction, Softtek had the highest
client reference rating for transparency of costs for the solutions. The report, which is available for
download at Softtek.com, also states, “Softtek has strong coverage in Latin America and expertise
as a nearshore provider. It has high technical competence in its SAP implementation approach.”
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“As creator and leader of the Near Shore Industry, we are pleased to be named a strong
performer for SAP implementation services and to be regarded as a leader in Latin America,” said
Beni Lopez, CEO of Near Shore Services at Softtek. “We have created a unique SAP practice by
combining strong technical expertise with our Global Nearshore™ delivery model. We remain
committed to constantly strengthen these capabilities, in accordance to the highest expectations
of our clients.”
Softtek’s SAP Practice has received numerous recognitions over the past years, including the
th
SAP Award of Excellence in the “Best Regional Partner” for the 10 time in 11 years. The annual
award is offered by SAP to one outstanding partner in each geographic category that obtained the
best results in annual client satisfaction research, according to pre-established criteria.
About Softtek:
Founded in 1982, Softtek is a global provider of IT and business process solutions with close to
6,000 associates across 30 offices in North America, Latin America, Europe and Asia. With nine
Global Delivery Centers in Mexico, China, Brazil, Argentina and Spain, Softtek provides in-depth,
high-quality and cost-effective solutions to top-tier corporations in over 20 countries through on-
site, on-shore and its trademarked Global Nearshore™ service delivery models. Creator and
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leader of the Near Shore Industry, Softtek is the largest private IT service provider in Latin
America. For more information, visit www.softtek.com.

2. For more information, contact
Alejandro Camino
Softtek
E-mail: acamino@softtek.com
Phone: +1 201-683-9749
Michiko Morales (For Softtek)
Global Communicators
E-mail: michikomorales@globalcommunicators.com
Phone: 202-371-9600
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