This document provides an overview of social media training for non-profit organizations. It discusses why non-profits should use social media, highlighting that platforms like Facebook have large aging user bases. Benefits of social media for non-profits include increased awareness, engagement, and perception. The document also outlines popular social media channels and how to utilize them, with a focus on Facebook pages, causes, and other niche networks. Measurement of social media efforts is also addressed.

1. Presents…SOCIAL MEDIA TRAINING FOR NON-PROFIT ORGANIZATIONS

2. Hello.

3. Social Media 101:Join the conversation.

4. Social Media offers cost-effective resources to identifying the main influencers of your organization or your cause. Opportunity to engage the public into authentic conversations.Raise awareness, engage activity and improve public perception.Why should non-profits use social Media?

5. According to Forrester Research, over 40 percent of facebook users are over age 35.eMarketer projects that, over the next five years, the number of US baby boomers who use the Internet at least once a month will grow by more than 5 million, from 58.2 million in 2006 to 63.7 million in 2011.eMarketer says that "silver surfers" (over 60 years of age) are also a large segment of the US Internet population, growing from 17.7 million Internet users in 2006 to 25.3 million by 2011.A Weber Shandwick survey, “Boomer-to-Friend (B2F) Connections,” found that boomers are naturals when it comes to recommendations, gladly telling family and friends what they think of products, organizations, and experiences. Nearly half (45 percent) of boomers have made recommendations online.The Baby Boomers are on Board!

6. Social Media and the Internet have leveled the playing field significantly for smaller organizations in regards to budgetary resources.The major costs associated with Social Media are Time and Management.Running ad campaigns on networks such as facebook or targeted PPC are minimal and effective.What is the cost of Social Media Marketing?

7. Overall brand awarenessMessage controlBack office endorsementEnhanced Search Engine Optimization (SEO)Testimonials and credibilityRelevancyBenefits of Social Media

8. Organic vs. Inorganic ApplicationsBond with your audienceProvide an easy call to actionUtilize language that will engageDistribute Newsworthy content that does not kill your buzzConsider any legal termsSocial Media Checklist

9. Through the “Trickle Out Effect” social media can make a cause viral over night.Build trust for your organization. Prepare to monitor or respond to negative feedback.Use the social networks that best suit your organization.Connecting the right way

10. Social NetworksSocial BookmarkingRSS/News AggregatorsImage SharingVideo SharingLocal ReviewsFile Sharing/Content DistributionBlogsSocial Media Channels

11. facebookTwitterLinked inRyzeMy SpaceNiche networksTop Social Networks

12. “I see velvet rope social networks, where some kind of gating to keep out the commons will occur. I see a thousand specific Twitters popping up for places internally and externally, each using OAuth to validate who we are.” - Chris Brogan, New Marketing LabsWikipedia lists over 100 social networks worldwide.Outside the Big Three

13. Social Media Niche: PhilanthropyChart sourced from Wall Street Journal

14. facebookFan PagesCausesPagesfacebook platformIdeal for main page of foundationVery simple to set upMore brand orientedCausesfacebook applicationRequires authenticationCan be utilized for fundraising via Paypal

15. You must have a facebook account before you can download the causes applicationYou must become a partnerIn order to raise funds you must become a beneficiarySetting up causes on facebook

16. To get started using Causes, apply to be a nonprofit partner by filling out the application at https://nonprofits.causes.com/partners/new Your nonprofit can start multiple causes around different issues you work on, for different communities of supporters you have, or to see which ones take off! More questions about how this all works? Become a non-profit partner

17. How to start a cause

18. How to accept donations

19. Web 3.0 was coined by John Markoff of the New York Times in 2006.The term refers to a third generation of Internet-based services that collectively comprise 'the intelligent Web‘Web 3.0 will be a complete integration of social media and personalizing the web experience.Conveying your message in 120 characters or lessDefining Web 3.0?

20. Integration of Social Media CommentingFiltersReal Time Search Engines (One Riot/Google Caffeine)Open GraphTaggingSocial Media Evolution

21. Brand Establishment Social Media is one key component to protecting or establishing a trust worthy brand.

22. Breaking through the clutter (best practices and observations)Maintaining a clear and consistent messageCase Studies for Organizations who have got it right. The Wounded Warrior Project The Humane SocietyEngaging media opinionMaking it Stick

23. Tools availableWhat works for your programLongevity and SustainabilityConsiderations on measurement

24. Mashable.comStartPR.comTweet Deckfacebook Forumsexchange.causes.comResources

25. For more information regarding Social Media Management please contact TambourinePhone: +1 954-975-2220Email shannon@tambourinecreative.com www.TambourineCreative.comwww.facebook.com/TambourineContact Us