6 Things Lawyers Should Know About Social MediaNicole Black
Slides from my presentation with Lisa Solomon, "6 Things Lawyers Should Know About Social Media." This presentation was given at the American Bar Association's Solo and Small Practice conference on 10/17/09 in Los Angeles.
Developing Social Networking Policies for the Legal Aid Office. June 11, 2009
Host: Kathleen Brockel
Special Guests: Stephanie Kimbro & Will Hornsby
Please see additional notes at http://lsntap.org/Executive_Roundtable_Jun2009_Social_Networking
Social networking tools are used by advertisers and marketers, by human resources departments, and of course by job-seekers and employees.
For many companies, the question now is not whether to use social media in its business, but how.
And as with any new aspect of doing business, there are several potential pitfalls that a company must be aware of to avoid running into legal difficulties.
6 Things Lawyers Should Know About Social MediaNicole Black
Slides from my presentation with Lisa Solomon, "6 Things Lawyers Should Know About Social Media." This presentation was given at the American Bar Association's Solo and Small Practice conference on 10/17/09 in Los Angeles.
Developing Social Networking Policies for the Legal Aid Office. June 11, 2009
Host: Kathleen Brockel
Special Guests: Stephanie Kimbro & Will Hornsby
Please see additional notes at http://lsntap.org/Executive_Roundtable_Jun2009_Social_Networking
Social networking tools are used by advertisers and marketers, by human resources departments, and of course by job-seekers and employees.
For many companies, the question now is not whether to use social media in its business, but how.
And as with any new aspect of doing business, there are several potential pitfalls that a company must be aware of to avoid running into legal difficulties.
The Dark Side of Social Media: Legal Issues
Legal Aspects of Abuse and Misuse of Social Media
(Facebook, Twitter, etc.)
Final project of Legal Aspects of Information Systems courses
By mprabuw & Said Altinsik
Your professional reputation online matters. This presentation explains who is using the internet and social media in the United States, opportunities for lawyers to connect online, the harm that may result from not claiming your firm's social media profile and what to do when faced with negative criticism.
Social media Risk Management Presentation Sample (Animations don't work in sl...Alexander Larsen
An introduction to social media, the types of risks it can cause, some business solutions to mitigating the risks and protecting your company reputation, as well as how it can be used as a tool for successful business continuity and risk management functions.
Social Media: The Good, The Bad, and The Ugly
People are social creatures and have communicated for centuries using various means and methods. Now with the explosion of global tele-communications and data networks, people can rapidly communicate using multiple social media virtual communities and powerful mobile platforms. Significant news and sporting events are often reported in a real-time impacting the effectiveness of traditional communication channels (i.e., network TV news broadcasts). Students are collaborating on homework and activities through the use of social media virtual communities. Job seekers and employers are exploiting social media virtual communities. We will discuss tips for avoiding the top 9 most common Facebook scams will be shared. My presentation will highlight examples of social media use within the DCCCD community. I will share a personal story from my volunteer child advocate experience,
The Importance Of Ethics In Social Media In Marketing&Advertising 03 10 09Karl Kasca
The Importance of Ethics in Social Media in Marketing and Advertising was a presentation given to Mark Stern's Ethics in Marketing & Advertising class at UCLA Extension on March 10, 2009. This presentation shows why it's important to be ethical when using Social Media and Social Networking. The necessity of using disclosure, transparency, authenticity, and trust for those marketing on the web is emphasized. A variety of social media and social networking examples are shown.
Blog posts on AttractMoreVisitorsblog.com:
1) The Importance of Ethics in Social Media in Marketing and Advertising blog post: http://snipurl.com/hmyvo .
2) How to Use a Slideshare Presentation to get Top Ranking in Google search - Case Study:
http://snipurl.com/ggw03 .
Presentation on how to use social media and what behaviors to avoid. Primarily for those working in government. This presentation was given at US Cellular field in Chicago on Aug. 12, 2009, for the Government College Relations Council
A care assistant is fired for posting insults about the elderly residents in her care and a waitress loses her job for posting a negative comment about customers – the number of firings related to employees’ use of Facebook is growing fast. They also highlight the increasingly blurred boundary between private and work life online. In an effort to help employers develop a fair and effective social media policy, the Direct Marketing Association (DMA) Social Media Council has published a white paper: ‘Staff Use of Social Media Policy – Legal Dimension’.
Facing up to Facebook and Twitter - Social Networking Issues for HR
Presented by Anna Denton-Jones of http://www.mdjlaw.co.uk at the Yolk HR Insight Sessions.
The Dark Side of Social Media: Legal Issues
Legal Aspects of Abuse and Misuse of Social Media
(Facebook, Twitter, etc.)
Final project of Legal Aspects of Information Systems courses
By mprabuw & Said Altinsik
Your professional reputation online matters. This presentation explains who is using the internet and social media in the United States, opportunities for lawyers to connect online, the harm that may result from not claiming your firm's social media profile and what to do when faced with negative criticism.
Social media Risk Management Presentation Sample (Animations don't work in sl...Alexander Larsen
An introduction to social media, the types of risks it can cause, some business solutions to mitigating the risks and protecting your company reputation, as well as how it can be used as a tool for successful business continuity and risk management functions.
Social Media: The Good, The Bad, and The Ugly
People are social creatures and have communicated for centuries using various means and methods. Now with the explosion of global tele-communications and data networks, people can rapidly communicate using multiple social media virtual communities and powerful mobile platforms. Significant news and sporting events are often reported in a real-time impacting the effectiveness of traditional communication channels (i.e., network TV news broadcasts). Students are collaborating on homework and activities through the use of social media virtual communities. Job seekers and employers are exploiting social media virtual communities. We will discuss tips for avoiding the top 9 most common Facebook scams will be shared. My presentation will highlight examples of social media use within the DCCCD community. I will share a personal story from my volunteer child advocate experience,
The Importance Of Ethics In Social Media In Marketing&Advertising 03 10 09Karl Kasca
The Importance of Ethics in Social Media in Marketing and Advertising was a presentation given to Mark Stern's Ethics in Marketing & Advertising class at UCLA Extension on March 10, 2009. This presentation shows why it's important to be ethical when using Social Media and Social Networking. The necessity of using disclosure, transparency, authenticity, and trust for those marketing on the web is emphasized. A variety of social media and social networking examples are shown.
Blog posts on AttractMoreVisitorsblog.com:
1) The Importance of Ethics in Social Media in Marketing and Advertising blog post: http://snipurl.com/hmyvo .
2) How to Use a Slideshare Presentation to get Top Ranking in Google search - Case Study:
http://snipurl.com/ggw03 .
Presentation on how to use social media and what behaviors to avoid. Primarily for those working in government. This presentation was given at US Cellular field in Chicago on Aug. 12, 2009, for the Government College Relations Council
A care assistant is fired for posting insults about the elderly residents in her care and a waitress loses her job for posting a negative comment about customers – the number of firings related to employees’ use of Facebook is growing fast. They also highlight the increasingly blurred boundary between private and work life online. In an effort to help employers develop a fair and effective social media policy, the Direct Marketing Association (DMA) Social Media Council has published a white paper: ‘Staff Use of Social Media Policy – Legal Dimension’.
Facing up to Facebook and Twitter - Social Networking Issues for HR
Presented by Anna Denton-Jones of http://www.mdjlaw.co.uk at the Yolk HR Insight Sessions.
This is a presentation Bill gave at the May 2009 NAISG meeting on the security dangers of such social networking entities as Facebook, LinkedIn and Twitter.
There are numerous legal considerations that are part and parcel of a good real estate brokerage social media policy. Consider FTC social media guidelines, state licensing law, copyright issues, trademarks, and fair housing.
Social Media Risk Management Strategies: Are You Rolling The Dice?Brad Hanks
A topic that few have chosen to address in the real estate (or any other) industry with any great detail, this presentation provides an overview of some of the considerations for business owners in the realm of social media. Whether it's staff or independent contractors, there are a whole host of points to address in your policies and procedures regarding social media use. And if you don't have those, we need to talk.
Social Media Risk and Reputation ManagementClaudiu Popa
Of the biggest business risks presented by cyber threats such as hacking, identity theft, privacy breaches and other security events, reputation damage is the one that concerns individuals and businesses the most.
Social media is a global phenomenon that can't be ignored. Being online makes you feel vulnerable, but paradoxically, NOT having an active online presence exposes your business to even greater risks of brand damage, credibility and reputation impact.
How do you craft your Facebook, Twitter, LinkedIn and other social channels to maximize your positive exposure and limit your risk?
Learn how reputation is part of the Threat/Impact Triad and how proper management can avert disaster.
We have taken 10 Facebook pages of Canadian institutions, tracked their average posts per day, their users’ interactions, categorized the posts and then put a mesure of effectiveness on each of them. We all have to post those news releases that have zero interactions, but what can we do outside of those to boost our effectiveness? Having a baseline knowledge of Facebook’s edge ranking will start you off on the right foot for this presentation.
We explore the differences in ROI from uploading pictures, to videos, to photos or links – what will be the most effective way in which you can foster a link between your Likers, Friends and Followers. From guiding creation of user generated content to building your content capacity, you will leave this presentation with a strong sense of next steps.
Among other things, JP Rains is the resident social media person at Laurentian University. Last year, JP presented Risk Management on Facebook at the #pseweb conference. You can find him on Twitter and Facebook. Patrick Smoke also contributed to this presentation.
Mapping Roles and Responsibilities for Social Media Risk ManagementNexgate
Social media has quickly proven to be a tremendous resource for marketing, human resources, support, and many other business functions. However, that same communications tool can also introduce a significant amount of risk to an organization – risk to corporate compliance, from security threats, employee error and abuse, and much more.
View the slides from Alan Webber, Principal at Asymmetric Insights, John Hair, Director, IT Advisory for KPMG, Chris Walker, Partner at Connect Marketing, and Devin Redmond, Co-Founder & CEO of Nexgate and their webcast on organizational roles and responsibilities in social risk management. Our expert panel shared their insights into how to define and manage enterprise social risk across your social media marketing teams.
You can watch a recording of the webcast here: http://nexgate.com/resources/webcast-roles-and-responsibilities-for-social-risk-management/
Risk management: Social media usage in enterprisesdaenu
The usage of social media platforms is increasing rapidly and now also more and more enterprises start to have their own presence on different social media platforms. Even if an enterprise is present on a social media platform, it isn‘t given that the own employees are allowed to access these platforms mostly due to the existing risks. One of the biggest risks is the loss of the reputation of a enterprise that only with a continuos monitoring of the social media platforms can be reduced. With a clear social media governance including a clear strategy and a risk analysis an enterprise can train their employees in a awareness program.
Social Media Policy Essentials for Lenders and BrokersSmarsh
Learn how to adopt and enforce social media policies that make sense for the mortgage industry, including:
-What elements should be included
-Best practices for developing a social media policy
-How to enforce a policy once it's made
With social media playing a larger role in a company's marketing mix, it is important that businesses are creating social media policies for their employees.
Reputation Management in the Chemical Distribution IndustryTin Cans Unlimited
Laura Stocker from Tin Cans Unlimited and Natalia McDonagh from Cornelius Group presented "Reputation Management in the Chemical Distribution Industry" at the recent FECC Congress in Rome.
Don’t have a social media policy? So essentially, anyone in the organization can say and do whatever they want? It’s time for some guidelines!
While social media is about free and open conversations online, your organization still needs to have some thoughts to paper on how to manage the online sphere. How do you distinguish between personal and professional personas online? What things are appropriate and what isn’t? What about privacy concerns? Join this session to learn more about what your organization can do to make social media work for you.
Attendees Will Walk Away With:
• Knowledge of the types of social media issues requiring policies
• Templates on writing your own social media policy for your organization
• Tips on implementing the policies effectively
Don’t have a social media policy? So essentially, anyone in the organization can say and do whatever they want? It’s time for some guidelines!
While social media is about free and open conversations online, your organization still needs to have some thoughts to paper on how to manage the online sphere. How do you distinguish between personal and professional personas online? What things are appropriate and what isn’t? What about privacy concerns? Join this session to learn more about what your organization can do to make social media work for you.
Attendees Will Walk Away With:
• Knowledge of the types of social media issues requiring policies
• Templates on writing your own social media policy for your organization
• Tips on implementing the policies effectively
Slide deck from Donna Gilliland's session at the 2017 Annual Trussville, AL Leadership Conference.
Overview:
The Why and How of education employees in the proper use of social media. An overview of the why and how of creating a social media policy and set of guidelines.
Corporate Social Media Guidelines - Protecting Your Organization From Hidden ...Raul Colon
One wrong move can land you or your company into an unknown abyss. The lack of guidance from Social Media and non-existent controls can cost companies hundreds of thousands or even millions. The hidden risks of not understanding the many channels of Social Media are immeasurable. With a better understanding and some guidance on Social Media Patterns yourself and your company are going to be able to mitigate the arising risks.
We Didn't Say That! - Minimizing Risk Via Social Media PoliciesDave Tinker, CFRE
Presentation on minimizing risk via Social Media Policies from Pittsburgh Regional Training Collaborative in January 2012. Focus on Nonprofit organizations.
Whether or not your organization is using social media for business, your employees probably are using it. Whether they're engaging in a personal or professional way, your company needs a social media policy.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
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(i.e., industry structure in the language of economics).
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
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Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Recruiting in the Digital Age: A Social Media Masterclass
Social media risk management issues
1. Risk Management Considerations
By Andrew Bland November 2010
The information in this presentation is general in nature and does not constitute
formal legal advice.
www.blandslaw.com.au
2. What’s Different About Social Media?
It’s public – very, very public
It’s amplified (one to many, many to many,
possibly millions)
It’s a continuous live conversation driven
by the consumer.
It’s permanent – e.g. Twitter is now
archived in the U.S. Library of Congress
It lacks much of the contextual information
of traditional media.
www.blandslaw.com.au
3. Reputation Management
Brand Management
Employee participation – implement a
social media policy.
One study: each negative social media
comment costs 30 customers
Another study: 34 percent of adults are
using social media as an outlet to rant
about brands and services (bad PR)
www.blandslaw.com.au
4. Privacy issues
Loss of and/or disclosure of confidential
information
Discrimination
Defamation
Monitoring
Brand, reputation and IP protection
“Ownership” of social media accounts
Database “theft”
Contact / solicitation of customers post
employment via social media
www.blandslaw.com.au
5. Who is going to manage social media in the organisation – consider
a collaborative approach such as Deloittes
The nature of conduct that the employer seeks to protect itself
against
Who should such a policy apply to for example, the entire business
or levels within the business, suppliers, business partners
contractors?
The nature of control over social media use for example, a total ban,
limited use, total accessibility?
Authority limits or restrictions for use for example, is permission
required, content pre-approval, who is responsible for such
approvals ?
What can or cannot be discussed on social media forums ?
www.blandslaw.com.au
6. What logos, icons, ideas can or cannot be published on social
media forums
What disclaimers or other information must be included when
participating in a social media forum
The nature of behaviour that is acceptable or unacceptable
When it is and isn’t acceptable to use or participate in a social
media forum
Reporting any breach
Consequences of breach
Integration into existing policies.
www.blandslaw.com.au
7. Provide guidelines for using social media –
you can define what you consider
appropriate
Provide recourse as an employer if
something does go wrong
If you don’t have a policy in place you may
find it hard to discipline staff for what you
consider to be inappropriate use of social
media
www.blandslaw.com.au
8. How do you know what is being said about
you, your business, your competitors or your
employee’s online?
Under the Workplace Surveillance Act 2005
(NSW)you must notify employees in the
appropriate form if you plan to monitor them.
You cannot monitor employees when they are
‘not at work’.
You cannot block internet access to particular
websites unless you are acting in accordance
with a policy already in place.
www.blandslaw.com.au
9. Think about language and etiquette – nothing
beats good manners
Understand that every post is public; this is
not a relationship between you and your
computer!
Consider information you are posting; is it
confidential or private in any way?
Think about consequences in terms of being
“quoted out of context”.
Have systems in place for dealing with
negative events.
www.blandslaw.com.au
10. Anything posted on social media should be
considered public – ie front page of the
newspaper
Know your privacy settings, especially on
Facebook
Be careful of “linking” private social media
accounts to company accounts
Share freely that which is public (and
appropriate).
Think about location based social media
networking ie do you want your competition to
know when you’re visiting clients?
www.blandslaw.com.au
11. Fake Stephen Conroy, Telstra Employee,
March 2009.
• Employee had fake Stephen Conroy twitter
account, made satirical comments.
• Also had a blog in which comments were made
also.
• Telstra started disciplinary proceedings, employee
posted on twitter: “throw me under the f---king bus
just to make Telstra look social-media savvy”
• Bad PR for Telstra in the way it was handled.
www.blandslaw.com.au
12. April 2009, Article in SMH.
• A 27-year-old Australian woman, who did not want to
be named, said about six months ago her employer - a
large online technology company - started disciplinary
action against her over a "generic" comment she wrote
on the Facebook wall of a friend.
• She wrote something along the lines of "he's such an
anally retentive asshole", without naming any
individuals or the company. A manager at the company
thought the comments were referring to him and
refused to back down on giving her an official warning,
so she quit her job.
• "managed out" of the company.
www.blandslaw.com.au
13. Coles Supermarket, Edwardston (SA),
April 2010:
• Employee was sacked after postings on Facebook
about a fellow employee.
• Posted on a friends ‘wall’, so visible to visitors to
that page. Management alerted the same day.
• Management found up to six months worth of
older Facebook posts that amounted to
‘disparaging and untruthful remarks about another
team member’.
• Breach of company policy.
www.blandslaw.com.au
14. Melbourne Haridresser, FWA Ruling
September 2010.
• Terminated for posting on her Facebook Page
"Xmas bonus alongside a job warning, followed by
no holiday pay!!! Whoooooo! The Hairdressing
Industry rocks man!!! AWSOME!!!"
• Unfair dismissal case brought by the hairdresser.
• Hairdresser won, as the comments were not
deemed to have adversely affected the business.
• May have been different with a social media policy
in place?
www.blandslaw.com.au
15. Deloittes Australia – participation,
communication, transformation – via a
national social media council
Coca-Cola – great social media
participation managed via a policy
www.blandslaw.com.au