The document discusses a marketing campaign by The Balsams Grand Resort Hotel. The campaign involved hiring "Resorters" to stay at the hotel for extended periods and document their experiences through blogging, tweeting, and videos. This helped convey the experience of staying at the luxury hotel to potential customers. The first Resorter saw a 20% booking increase. Later Resorters also drove strong bookings. The campaign doubled the hotel's website traffic and was considered a success.