This document provides 19 tips for using social media effectively from a business perspective. It advises embracing the social web, loving your business rather than just the tools, having a strategy and making an investment in social media. Other tips include understanding your audience, starting by asking the community questions, being authentic, engaging, participating, finding your voice, nurturing your community, connecting with influencers, standing by your convictions, teaching your audience, providing excellent feedback, stepping out and being accessible, and building trust. The overall message is that social media requires focus, time, effort and strategy to leverage for business purposes.