This document provides an overview of a presentation on social media and its use in healthcare. It begins with definitions of social media and examples of popular social media platforms. It then discusses how social media is changing communication and its growing use in healthcare, including examples of hospitals that actively use social media. The document outlines some of the key capabilities of social media platforms like Yammer, Twitter, and blogs. It also reviews Banner Health's current use of social media and its policies regarding social media use. Finally, it discusses why healthcare organizations are using social media and how Banner employees can utilize social media.