Becoming a social enterprise is not a technical evolution, but a business transformation. Technologies enable it, but only a cultural commitment will achieve it. Doing it is not optional, unless going out of business is also considered an OK option.
Peter Coffee of salesforce.com summarizes the state of the cloud after a decade of enterprise assimilation, and lays out the upside value opportunities of the reconceived Cloud 2 -- combining cloud economy with connected community
In a world of evolving threats, your mobile data is in constant danger. All corporate data used to reside in the data center. Safe and sound behind the corporate firewall. But now, employees have multiple devices—usually a laptop, a tablet, and a smartphone—that they use both inside and outside of the office. Plus often they’re using their own personal devices to access corporate data. And outside the corporate firewall, it’s a wild world. Learn more at wild.druva.com.
Peter Coffee of salesforce.com summarizes the state of the cloud after a decade of enterprise assimilation, and lays out the upside value opportunities of the reconceived Cloud 2 -- combining cloud economy with connected community
In a world of evolving threats, your mobile data is in constant danger. All corporate data used to reside in the data center. Safe and sound behind the corporate firewall. But now, employees have multiple devices—usually a laptop, a tablet, and a smartphone—that they use both inside and outside of the office. Plus often they’re using their own personal devices to access corporate data. And outside the corporate firewall, it’s a wild world. Learn more at wild.druva.com.
BT On The Productivity Puzzle in CollaborationLeon Benjamin
Leon Benjamin, Sei Mani's co-founder contributes to its strategic partner BT' and its perspective on the value of collaboration in the enterprise.
As a concept, mobile and flexible working is nothing new and the idea of where people work has widened to pretty much anywhere. The issue is no longer ‘where’ people work, the question we’re now asking is ‘how’ people work.
MODERNIZING YOUR WORKPLACE WITH THE NEW OFFICEMicrosoft India
By combining the use of PCs, smartphones and tablets with increased internet connectivity, bandwidth and the Cloud, people are able to work more flexibly than ever before. Learn about the modernization of your workspace with the power of the new Office from this whitepaper.
Follow @ModernBizIn for tips to make your business more productive, agile and highly responsive.
Is your infrastructure holding you back?Gabe Akisanmi
This ebook will help you connect the dots between
today’s biggest business opportunities and the specific
technology required to seize them. You’ll get the facts
you need to identify where current components may
be falling short—and how the right investments in infrastructure
can lead to better business outcomes while
strengthening your role as a strategic consultant within
your organization.
Today, secure remote access must support the increased demands of productivity, mobility and business continuity. Learn why traditional VPNs are not up to the task and why remote desktop access is superior for cost-effectively achieving enterprise-wide remote access and mobility.
How can I develop an intranet 2.0 strategy? Which tools best suit my strategy? The number of social media tools available to organizations today can be overwhelming. With your organization’s efficiency and collaboration on the line, it’s important to pick the right one. Despite their potential impact, the best social media tools are seldom chosen by organizations looking to support their unique intranet 2.0 strategies.
Join Carmine Porco, GM and VP of Client Deliverables, as he walks through several social media tools, explaining their pros and cons, their benefits to an organization, and the ideal intranet environment to support them.
Learning outcomes:
• Learn the steps to developing an intranet 2.0 strategy (where to start)
• Learn the correct methodology to choosing the right intranet 2.0 tool
• Discover which social media tools best suit your organization
• Learn how to maintain an effective intranet 2.0 environment
• See different technologies
How the Internet of Things Leads to Better, Faster Crisis CommunicationBlackBerry
The Internet of Things promises to provide a wide range of futuristic benefits, but what is often overlooked is how deeply IoT sensors and data analytics already impact how we live and how we conduct business. This is especially true of crisis communications. Here, IoT has far-reaching implications, both in the present and in the future.
This whitepaper explores how IoT sensors powerfully expand the capabilities of networked crisis communication solutions. It also discusses typical scenarios for incorporating IoT sensor data within emergency preparedness scenarios. Finally, it demonstrates why AtHoc is particularly well suited for using IoT data to deliver faster, more accurate situational awareness in an intuitive manner, without inundating employees with excess data or forcing emergency management staff to become data scientists.
Intergen Think! Event: Modern Applications for a Modern EnterpriseIntergen
This session is an introduction to the emerging concepts and patterns that are known as “modern applications” and will be of interest to business innovators and solution developers alike.
The modern application is not about any one technology; it is an application that delivers experiences that users have come to expect. It is more than just a consumable piece of software – it’s also the development and delivery of that software.
We review several elements that power this new wave/next generation of applications and identify how the modern enterprise can consider these as part of enabling business value through technology.
A discussion on IT trends forecast for the year ahead in respect to entrepreneurs & students.
The transcript of my oral notes for the presentation are added to the last slides.
This whitepaper sets out the 1E view of user empowerment in the organization, together with how and why we think innovative companies are deploying user-empowerment solutions to drive down costs, drive up productivity and encourage their users to become more self sufficient in the face of the rising consumerization of IT.
Building the Anytime, Anywhere Network -
Mobile technologies are opening enormous new
business opportunities. Capitalizing on them takes
a new approach to networking. To learn more, visit Juniper Networks at: http://juni.pr/CMlpCMPss
Enterprise Intelligence: Putting the Pieces Together
http://enterpriserelevance.com/kdd2016/keynote.html
These slides are for a keynote presentation delivered at the Workshop on Enterprise Intelligence, held in conjunction with the 22nd ACM SIGKDD Conference on Knowledge Discovery and Data Mining (KDD 2016).
About the author:
Daniel Tunkelang is a data science and engineering executive who has built and led some of the strongest teams in the software industry. He studied computer science and math at MIT and has a PhD in computer science from CMU. He was a founding employee and chief scientist of Endeca, a search pioneer that Oracle acquired for $1.1B. He led a local search team at Google. He was a director of data science and engineering at LinkedIn, and he established their query understanding team. Daniel is a widely recognized writer and speaker. He is frequently invited to speak at academic and industry conferences, particularly in the areas of information retrieval, web science, and data science. He has written the definitive textbook on faceted search (now a standard for ecommerce sites), established an annual symposium on human-computer interaction and information retrieval, and authored 24 US patents. His social media posts have attracted over a million page views. Daniel advises and consults for companies that can benefit strategically from his expertise. His clients range from early-stage startups to "unicorn" technology companies like Etsy and Pinterest. He helps companies make decisions around algorithms, technology, product strategy, hiring, and organizational structure.
The Evolution of Cloud Computing - Sydney Social Enterprise BreakfastDerek Laney
you cant just put social in front of business activities, you need to embed social processes and technology in your business - Kate Carruthers
#socentanz
Related presentation http://www.slideshare.net/carruthk/the-power-of-social-business
BT On The Productivity Puzzle in CollaborationLeon Benjamin
Leon Benjamin, Sei Mani's co-founder contributes to its strategic partner BT' and its perspective on the value of collaboration in the enterprise.
As a concept, mobile and flexible working is nothing new and the idea of where people work has widened to pretty much anywhere. The issue is no longer ‘where’ people work, the question we’re now asking is ‘how’ people work.
MODERNIZING YOUR WORKPLACE WITH THE NEW OFFICEMicrosoft India
By combining the use of PCs, smartphones and tablets with increased internet connectivity, bandwidth and the Cloud, people are able to work more flexibly than ever before. Learn about the modernization of your workspace with the power of the new Office from this whitepaper.
Follow @ModernBizIn for tips to make your business more productive, agile and highly responsive.
Is your infrastructure holding you back?Gabe Akisanmi
This ebook will help you connect the dots between
today’s biggest business opportunities and the specific
technology required to seize them. You’ll get the facts
you need to identify where current components may
be falling short—and how the right investments in infrastructure
can lead to better business outcomes while
strengthening your role as a strategic consultant within
your organization.
Today, secure remote access must support the increased demands of productivity, mobility and business continuity. Learn why traditional VPNs are not up to the task and why remote desktop access is superior for cost-effectively achieving enterprise-wide remote access and mobility.
How can I develop an intranet 2.0 strategy? Which tools best suit my strategy? The number of social media tools available to organizations today can be overwhelming. With your organization’s efficiency and collaboration on the line, it’s important to pick the right one. Despite their potential impact, the best social media tools are seldom chosen by organizations looking to support their unique intranet 2.0 strategies.
Join Carmine Porco, GM and VP of Client Deliverables, as he walks through several social media tools, explaining their pros and cons, their benefits to an organization, and the ideal intranet environment to support them.
Learning outcomes:
• Learn the steps to developing an intranet 2.0 strategy (where to start)
• Learn the correct methodology to choosing the right intranet 2.0 tool
• Discover which social media tools best suit your organization
• Learn how to maintain an effective intranet 2.0 environment
• See different technologies
How the Internet of Things Leads to Better, Faster Crisis CommunicationBlackBerry
The Internet of Things promises to provide a wide range of futuristic benefits, but what is often overlooked is how deeply IoT sensors and data analytics already impact how we live and how we conduct business. This is especially true of crisis communications. Here, IoT has far-reaching implications, both in the present and in the future.
This whitepaper explores how IoT sensors powerfully expand the capabilities of networked crisis communication solutions. It also discusses typical scenarios for incorporating IoT sensor data within emergency preparedness scenarios. Finally, it demonstrates why AtHoc is particularly well suited for using IoT data to deliver faster, more accurate situational awareness in an intuitive manner, without inundating employees with excess data or forcing emergency management staff to become data scientists.
Intergen Think! Event: Modern Applications for a Modern EnterpriseIntergen
This session is an introduction to the emerging concepts and patterns that are known as “modern applications” and will be of interest to business innovators and solution developers alike.
The modern application is not about any one technology; it is an application that delivers experiences that users have come to expect. It is more than just a consumable piece of software – it’s also the development and delivery of that software.
We review several elements that power this new wave/next generation of applications and identify how the modern enterprise can consider these as part of enabling business value through technology.
A discussion on IT trends forecast for the year ahead in respect to entrepreneurs & students.
The transcript of my oral notes for the presentation are added to the last slides.
This whitepaper sets out the 1E view of user empowerment in the organization, together with how and why we think innovative companies are deploying user-empowerment solutions to drive down costs, drive up productivity and encourage their users to become more self sufficient in the face of the rising consumerization of IT.
Building the Anytime, Anywhere Network -
Mobile technologies are opening enormous new
business opportunities. Capitalizing on them takes
a new approach to networking. To learn more, visit Juniper Networks at: http://juni.pr/CMlpCMPss
Enterprise Intelligence: Putting the Pieces Together
http://enterpriserelevance.com/kdd2016/keynote.html
These slides are for a keynote presentation delivered at the Workshop on Enterprise Intelligence, held in conjunction with the 22nd ACM SIGKDD Conference on Knowledge Discovery and Data Mining (KDD 2016).
About the author:
Daniel Tunkelang is a data science and engineering executive who has built and led some of the strongest teams in the software industry. He studied computer science and math at MIT and has a PhD in computer science from CMU. He was a founding employee and chief scientist of Endeca, a search pioneer that Oracle acquired for $1.1B. He led a local search team at Google. He was a director of data science and engineering at LinkedIn, and he established their query understanding team. Daniel is a widely recognized writer and speaker. He is frequently invited to speak at academic and industry conferences, particularly in the areas of information retrieval, web science, and data science. He has written the definitive textbook on faceted search (now a standard for ecommerce sites), established an annual symposium on human-computer interaction and information retrieval, and authored 24 US patents. His social media posts have attracted over a million page views. Daniel advises and consults for companies that can benefit strategically from his expertise. His clients range from early-stage startups to "unicorn" technology companies like Etsy and Pinterest. He helps companies make decisions around algorithms, technology, product strategy, hiring, and organizational structure.
The Evolution of Cloud Computing - Sydney Social Enterprise BreakfastDerek Laney
you cant just put social in front of business activities, you need to embed social processes and technology in your business - Kate Carruthers
#socentanz
Related presentation http://www.slideshare.net/carruthk/the-power-of-social-business
Presented to Southern California Software Process Improvement Network, July 2011
As 'the cloud' becomes the mainstream platform for IT innovation, platform architects will combine smart devices, global networks, and application models inspired by Twitter and Facebook to let people do what they do best: to recognize what’s not normal, and either address the problem or pursue the opportunity.
The first decade of cloud computing decisively demonstrated that massively sharable/scalable systems can shrink operating costs and slash development delays, but the era of the Social Enterprise goes farther to turn the cloud model from a perceived challenge into a compelling avenue for IT innovations that need not compromise security or governance.
Exploring new mobile and cloud platforms without a governance .docxssuser454af01
Exploring new mobile and cloud platforms without a governance strategy can
have consequences.
At the beginning of my IT career, I witnessed a number of decisions and project management practices which, at the
time, just didn't seem to make sense. But I was young, and I often thought to myself that the people involved must have
some other reasoning, some justification for their actions that I was just not privy to.
In short, I remained quiet when I should have spoken up. What two decades of experience has taught me is that there
is rarely reasoning or justification behind actions that, at a gut-level, are clearly bad IT practices. We inherently
recognize when common sense has taken a back seat.
There is most definitely a dark side to BYOD. For the most part, I am an advocate for the consumerization of IT (using
non-standard apps and tools as a way to increase end user engagement and productivity) and support the bring-your-
own-device model.
However, as a seasoned manager and IT operations leader, I recognize the risks that come with the model if
organizations do not properly plan out their strategies, putting sufficient protections and governance practices in place
to manage the potential risks that could come from these unsupported devices and applications. End users often want
what’s NEW, but there are valid reasons for imposing and enforcing safeguards when giving mobile business users
access to your otherwise secure, scalable, and compliant systems.
Some people equate governance with bureaucracy and hierarchical systems, but those perceptions often come from a
lack of appreciation for the potential risks involved. Governance is about checks and balances -- supporting the tools
and systems your end users want, but in a way that is manageable and which follows defined protocols.
Examples of rogue IT practices
A (http://harmon.ie/blog/new-survey-reveals-mobile-rogue-it-costing-us-organizations-almost-2b)recent uSamp survey
(http://harmon.ie/blog/new-survey-reveals-mobile-rogue-it-costing-us-organizations-almost-2b) found that 41% of US mobile business
users have used unsanctioned services to share or sync files, despite 87% saying they are aware that their company
has a document sharing policy that prohibits this practice. And, 27% of mobile business users who “went rogue”,
reported immediate and direct repercussions, from lost business to expensive lawsuits and financial penalties that cost
$2 billion.
While most IT professionals understand these risks viscerally, some business users need to crash and burn before
they are willing to adjust their risky behaviors, which is not a message your employer wants to hear. Luckily, there is
another way: learning from the mistakes of others. This month, I am one of six mobile security and IT experts judging a
(http://www.rogueitstories.com/)"Rogue IT" contest (http://www.rogueitstories.com/). We’re collecting anonymous stories from the
community ...
Learn How to Maximize Your ServiceNow InvestmentStave
Understand how leading companies are adopting an aPaaS strategy
Learn the evolution of ServiceNow's platform capabilities
Assert IT's influence over shadow IT practices
Three Foreseeable Tech Trends for Business in the Year 2011Softweb Solutions
Technology has crossed new dimensions as the time has gone by. We are seeing innovative products being launched on a daily basis. But technology as a stand-alone cannot create wealth on its own.
Trust and Transformation: Peter Coffee at Cloud@KM 20110503Peter Coffee
Presentation by Peter Coffee of salesforce.com to the Cloud Computing @ KM conference in Tysons Corner, Virginia, 3 May 2011, concerning cloud adoption in public sector and enterprise with attention to security, reliability, developer productivity and facilities for using social media based on Platform as a Service and a multi-tenant architecture
It's About The Citizen - Changing Needs and Rising ExpectationsPeter Coffee
Presented as keynote to GTEC 2014 in Ottawa, 28 October 2014 by Peter Coffee of Salesforce
A “cloud computing” conversation used to be a plan to cut IT costs and accelerate project schedules. Today, it’s becoming a citizen-driven discussion of improving the visibility, availability and accountability of every institution of modern life — in a world where people have a whole new level of power to discover, share, and collaborate in identifying and confronting challenges as well as pursuing new opportunities. Not merely the execution, but even the basic mission, of government and other organs of society is in the crosshairs. Peter Coffee brings salesforce.com’s global perspective, as thrice-named “World’s Most Innovative Company” (Forbes), to share with theGTEC community and to offer opportunities for action.
The purpose of this first edition of the Market Trends Report is to shed light on the way digital technologies reshape trade finance, a sector which often does not get as much publicity as B2C financial services.
Given that disruption often comes from adjacent sectors or from the application of an existing technology to a new field, we found it essential to begin with a broad analysis of the latest trends before zooming in progressively on financial services and on trade finance specifically.
The report is structured around four chapters, starting from the general core techno trends, and converging towards the changes impacting the trade finance ecosystem:
1- Core techno trends, business model and social changes
2- Disrupted industries, changes in the way we live and work
3- FinTech disrupt (and partner with) banking and insurance
4- Conclusion: Trade Finance is also ripe for disruptive innovations
We really hope that you will like this Market Trends Report and that you will find it useful. When you read it, please keep in mind that it is still being refined. We welcome your feedbacks, insights and suggestions.
Cloud Power Series for CFO's - salesforceNate Skinner
Financialforce.com, Xactly, Concur and Salesforce event series, focused on CFO's
Join an exclusive group of Finance and Operations executives to learn how companies like yours are implementing cloud solutions built on the Salesforce Platform to increase revenue while reducing the costs of doing business.
Speaker: Nate Skinner- VP Executive Marketing & Enterprise Strategy
Location: Westin Buckhead- Buckhead Ballroom- 3391 Peachtree Road, NE Atlanta, GA
Date: Thursday, June 6th, 2013
Case Solve 5.1:
INTERACTIVE SESSION: MANAGEMENT
SHOULD YOU USE YOUR IPHONE FOR WORK?
Case Solve 5.2:
INTERACTIVE SESSION: ORGANIZATIONS
NORDEA GOES GREEN WITH IT
Case No. 6.1
INTERACTIVE SESSION: TECHNOLOGY
BIG DATA, BIG REWARDS
Case No. 6.2
INTERACTIVE SESSION: TECHNOLOGY
BIG DATA, BIG REWARDS
Crowdsourced topic rankings at Snowforce 2017 in Salt Lake City drove this one-hour "Top 10" -- from evolving role of CIO, up through AI-leveraged connection, into a culture of innovation. (Peter Coffee, VP for Strategic Research at Salesforce)
Game of Phones - Becoming the Architects of Connection (Midwest Dreamin' Clos...Peter Coffee
Over a span of 30-something years, the CPU speed of a mainstream personal computer has grown by less than a factor of one thousand -- while the connectivity bandwidth that people expect (in workplace, home, and even in mobile activities) has grown 200 times that much. If we called them "(inter)personal connectors," we might be capturing more correctly the role of the "PC" and its descendants in our lives -- but in most organizations, we still treat IT more as a discipline of automation and calculation and archival than as a medium of connection and collaboration. Peter Coffee shares current research and a global perspective on what it means for the Salesforce community to take the lead in repurposing and reculturing the modern era's defining technology.
Inside Out and Upside Down - FOO Camp 2016 - Peter CoffeePeter Coffee
Four "truths" of IT are still true enough to yield ROI by pursuing their further development -- but you'll never realize how much you left on the table by failing to appreciate their transformation in a massively connected world.
Big Data Goes to Work - Liberating Latent Value in a Connected World - P.CoffeePeter Coffee
Material presented to a session of the Mathematical Sciences Colloquium series at University of Montana - Missoula on 7 December 2015: opportunities, challenges, enabling technologies, practices and impacts of "big data" strategies
Unleash innovation on the Customer Success PlatformPeter Coffee
It's not about being just an "implementation partner." What the customer wants is a transformation advisor. On an enterprise cloud platform, the tech is part of the service -- which makes more time for more interesting things.
Security is too often discussed in terms of what it prevents rather than what it assures. Too much trust in narrowly focused technology, combined with too much fear of the unknown in areas like adoption of the cloud, combine to make many enterprise and other IT systems unnecessarily expensive and inadequately trustworthy.
Connected things are quickly expanding, beyond their traditional scope of industrial plumbing and their recent emergence as lifestyle novelty, to become a global and everyday norm. After the revolution comes the need for sustainable operation: what's involved in assuring that today's Internet of Factories, Internet of Transactions, and emerging Internet of Personal Devices can scale to the demands of billions of people and tens of billions of everythings? Peter Coffee, VP for Strategic Research at salesforce.com inc., examines the challenges and highlights the opportunities for robust and responsible leadership in the world that's taking shape today.
The Rising Floor of Platform - MIT Platform Summit 2014Peter Coffee
If someone thinks that they can create differentiating value by starting at the level of what you sell, at a cost that enables them to sell the result, then you are - to them - a platform. Too much lower, you're plumbing. Above that level, you're a competitor or an irrelevant product. What should a platform provide today, as 24x7 connected people want trustworthy access to data and command of useful function?
New Services, No Silos: The Next 15 YearsPeter Coffee
The cloud is now the mainstream. Congratulations. That means it’s no longer special to be cloudy. What’s needed now is a re-thinking of what IT does. Let legacy IT incumbents relocate the past century’s silos to the past decade’s server farms. The salesforce.com community is already re-inventing business processes, around the informed and elevated expectations of cloud-native collaborative customers and their connected things. Peter Coffee shares a global perspective on present facts, near-term implications, and the opportunities and challenges of continued leadership above the cloud.
Presented as opening keynote at Midwest Dreamin' 2014 in Chicago by Peter Coffee of salesforce.com inc.
How To Thrive In A World of Connected CustomersPeter Coffee
What it means to be customer-centric; how mobile devices, apps and social networks transform behaviors of customers and require new analytics and new commitments from organizations
Looking Back at the Next Ten Years - Fusion Symposium 2024Peter Coffee
In 2024, what will we say we should have seen coming ten years before? Opening keynote to Fusion Symposium in Madison, Wisconsin by Peter Coffee of salesforce.com inc.
Presentation to CleanTech Future Conference II in San Francisco, 4 November 2013, on multi-tenancy's 95% reduction of IT CO2 footprint - versus timid incrementalism of virtual-machine approach
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
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Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Discover the innovative and creative projects that highlight my journey throu...
Social Enterprise: Trust; Vision; Revolution
1.
2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report and on our Form 10-Q for the most recent fiscal quarter: these documents and others are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. In Other Words: Everything That You See Here is Real
3. Social Revolution: Social Networking Surpasses Email So what? Source: Comscore , June 2011 Social Users Email Users 2007 2008 2009 2010 2011 1.1 billion social users
4. More Than Just “Sum of the People” (Arcs Represent Number • Distance of Facebook ‘Friend’ Links) Pop quiz: where is Beijing?
5.
6.
7. ’ 60s Mainframe Computing ’ 90s Desktop Cloud Computing ’ 00s Mobile Cloud Computing ’ 70s Mini Computing ’ 80s Client/Server Computing Ten Year Computing Cycles 10X more users with each cycle – but this time, with a difference Data Management Apps Business Logic Apps Process Automation Apps Web Apps Mobile Apps Social Apps ’ 10s Social Revolution “ Whereas earlier entrepreneurs looked at the Internet and saw a network of computers, Zuckerberg saw a network of people.” – Time , 15 Dec. 2010
8.
9. 2010 2011 Social Revolution: The WAWKI* is Shrinking Sources: Ben Elowitz, Wetpaint / comScore
10. Facebook mobile users are 2X more active than desktop users. - facebook.com 81 minutes per day Social Revolution: Mobile Apps Used More than Web Browsers Source: comScore, Alexa, Flurry Analytics Mobile Apps Browser
11. 1,100 tweets per day handled by agents Automatic conversion of tweet-to-case Fast Resolution with case routing twitter.com/Bofa_Help Bank of America ’ s New Branch is Twitter on the Salesforce Service Cloud
12.
13. Gatorade Social Monitoring Center Engaging athletes on social media 7% increase in sales 250% traffic increase in product education Gatorade Joins Customer Conversations on Social Media
14. Social Revolution: Device Choice Indicates New Use Cases Source: Gartner Research; Smartphone, Tablet, and PC Forecast, December 2010. 2013E 16 billion mobile devices by 2013 Desktop 2007 2008 2009 2010 2011E 2012E 2006 Laptops Smartphones Tablets
15. Number of Apps 750,000 Apps 7/08 10/08 4/09 7/09 11/09 4/10 9/10 6/11 Social Revolution: Apple / Android App Store Volume Exploding
16. Social Revolution: Employees Forcing the Pace of Change 2006 ...fastest ramping mobile device ever. “ ” CIOs Surveyed on Tablet Usage 2010 2011 Morgan Stanley, “ Tablet Demand and Disruption ” , February 14, 2011. Purchased for Employees Employee-owned Not Allowed
17. Cloud leverage empowers innovators Rapid iPad Deployment for Patient Prescreening One developer with no prior training built a mobile app in just 4 days Deploying to Medical Directors, Program Directors in hospitals on iPhones and iPads Eliminates paper forms, workflow cuts response time by more than 60% Cut processing time from 18 hrs to less than 60 min “ We’re blown away by how we built a mobile healthcare application on Force.com with one person in just 4 days … The same app built in [previous models] would have taken over 3 months ”
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20. Facebook, Twitter, and Chatter notifications Users receive alarms and alerts Enables rapid response Reduces system downtime Network congestion in Asia. Enterasys Devices Are Now Social
21. What are your customers saying? 200 million tweets/day 1.5 billion Facebook posts/day Billions of blogs & communities Difficult to Track Conversations Across Customer Social Networks
24. Toyota Social Enterprise Dealers/Distributors Chatter for 320,000 Employees Toyota Friend Website 1-800-4-My-Toyota Toyota Friend on Youtube Toyota Friend on Twitter Toyota Friend on mixi Manufacturing/ Finance Toyota Friend on Facebook Toyota Friend Mobile Toyota Vehicles Social Customer Profile
32. Culture & Education Political Campaigns & Advocacy Economic Development Defense & Public Safety Health & Human Services General Government Transportation Science & Environment Public Clouds of Public Trust: The End of ‘Forbidden Zones’
38. Peter Coffee VP & Head of Platform Research [email_address] facebook.com/peter.coffee twitter.com/petercoffee cloudblog.salesforce.com Q & A?
Editor's Notes
We won’t be doing any “road maps” today. Everything we’re here to discuss with you is either ready for use, or at a minimum ready for your evaluation, right now.
Regulations often fail to reflect the state of technology and the current understanding of best practices, but governments still…govern
Granular, governable and auditable privilege assignment elevates security in the cloud above what’s achieved in legacy environments