Social Business expeditie?
              Het platform werkelijk
              laten gebruiken!




Social Business: Technology?
No, it’s all about Psychology!
       BLUG - 21/03/2013 - Leuven
Introduction:
Roland Driesen
Research & Development




                         2
Your project lost in the snow?
Or on top of a great platform?
3G
Will it blend?
7
Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!
Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!
Define your top
Focus on 84% of the population




 Innovators   Early Adopters   Early Majority   Late Majority   Laggards
Focus on 84% of the population
Feeling
Start with Why! - Simon Sinek
Feeling
Start with Why! - Simon Sinek




    Why
    How
    What
Feeling
Start with Why! - Simon Sinek




                  Your	
  why
                     ...
    Why
    How
    What
Feeling
Start with Why! - Simon Sinek




                      ...
Mister SharePoint




                    17
Feeling
Start with Why! - Simon Sinek




    Why
    How
    What
Start with why!
What do you really want to achieve?

Focus gradually on 84% of the
population

Select the correct project / system name
Assemble your team
Assemble your team
                                                             Psychology or technology?




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             On a good day



                                                                                     Cautious    Competitive
                                                                                       Precise   Demanding
                                                                                    Deliberate   Determined
                                                                                   Questioning   Strong-willed
                                                                                       Formal    Purposeful

                                                                                      Caring     Sociable
                                                                                 Encouraging     Dynamic
                                                                                     Sharing     Demonstrative
                                                                                      Patient    Enthusiastic
                                                                                     Relaxed     Persuasive



© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             On a bad day



                                                                                         Stuffy    Aggressive
                                                                                     Indecisive    Controlling
                                                                                    Suspicious     Driving
                                                                                          Cold     Overbearing
                                                                                      Reserved     Intolerant

                                                                                          Docile   Excitable
                                                                                          Bland    Frantic
                                                                                       Plodding    Indiscreet
                                                                                         Reliant   Flamboyant
                                                                                       Stubborn    Hasty



© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             8 types based on 2 questions




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Feeling
            Two main axes
               Think




Introvert                   Extravert




               Feel
Feeling
                  Four core disciplines
                     Think



      Structure                  Ac1on

Introvert                                 Extravert




       Support                   Inspire
                      Feel
Behaviour
                                                             72 types after 25 questions




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Behaviour
                                                             72 roles in your project




© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Look into your own preferences
Check http://connectingcolours.nl/

Create a team charter
Determine the preferences of your
ambassadors and organization

Maintain the Four Colours Principle
Create a balanced team and software
Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!
Implementation Approach
Michael Sampson
Implementation Approach
Michael Sampson
Speak the same language
Behaviour
Getting Things Done (GTD)
Behaviour
        Getting Things Done (GTD)




Input
Behaviour
                    Getting Things Done (GTD)

                    Input

                                                               Trash

                    Is it actionable?          No               Ever


                                                               Archive
                            Yes



Project   What is my next
             action?              Does it take < then 2        Yes       Do it!
                                       minutes?


                                          No



                            Delegate           Defer on list
Leave no input behind!
Use Getting Things Done on all input

GTD = Collaboration Guidelines
Make it a common language for
collaboration and productivity
Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!
Choose the correct tooling
Tooling
                  Knowledge management
                   Company


   Intranet 1.0              Intranet 2.0

Internal                             External




 Collaboration                Extranet

                    Person
Tooling
                Knowledge management
                 Company

    Structure                Charts
     Content               Applications
     Policies               Activities
Internal                           External


       Blogs               Communities
      Forums                Bookmarks
       Wiki                  Profiles
                  Person
Tooling
Stay on your platform!
Tooling
Deliver in existing clients
Tooling
            Integrate with ERP / HRM


  change$    put$




get$
Xchange during meetings




                          45
Xchange during coffee


                        46
Xchange bucket list


                      47
Xchange bucket list


                      48
Stay on your platform!
IBM Connections or Microsoft SharePoint

Implement all four colours

Integrate Social Business with ERP

Embed all your tooling
Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!
The last ingredient?
Implementation Approach
Technical delivery is the start




  3G
Implementation Approach
Gamification is the driver




  3G
Implementation Approach
Gamification is the driver
Implementation Approach
Gamification is the driver
give and take
give and take
Implementation Approach
           Why give?

Mexico City 1984




         5.000 dollar support
Implementation Approach
          Why give?



1935 Italian
Ethiopian war
Implementation Approach
Gamification is the driver
Implementation Approach
Gamification is the driver
Implementation Approach
Gamification is the driver
Implementation Approach
Gamification is the driver
Implementation Approach
Gamification is the driver
Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!
66
Roland Driesen
r.driesen@silverside.nl
twitter.com/RolandDriesen
linkedin.com/in/RolandDriesen




                           67

BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!