IBM Connections 4 and IBM Notes 9 has just been released, offers even better equipment than version 3 did and has good reviews, a very positive vibe an appealing look and feel. But how to implement and use this great technology? Or being cynical: why even bother? This session is about rephrasing your thoughts on IBM Collaboration and/or Social Business. Based on the concept of “Start with WHY” we will show you the real benefits to leverage the technology adoption lifecycle across your organization. With our four stages model of user adoption we will give you practical advice on HOW to support this process including the Getting Things Done method with IBM Collaboration. The WHAT of IBM Collaboration will be presented by co-presenters during the day.

1. Social Business expeditie?
Het platform werkelijk
laten gebruiken!
Social Business: Technology?
No, it’s all about Psychology!
BLUG - 21/03/2013 - Leuven

2. Introduction:
Roland Driesen
Research & Development
2

3. Your project lost in the snow?

4. Or on top of a great platform?

5. 3G

6. Will it blend?

7. 7

8. Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!

9. Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!

10. Define your top

11. Focus on 84% of the population
Innovators Early Adopters Early Majority Late Majority Laggards

12. Focus on 84% of the population

13. Feeling
Start with Why! - Simon Sinek

14. Feeling
Start with Why! - Simon Sinek
Why
How
What

15. Feeling
Start with Why! - Simon Sinek
Your
why
...
Why
How
What

16. Feeling
Start with Why! - Simon Sinek
...

17. Mister SharePoint
17

18. Feeling
Start with Why! - Simon Sinek
Why
How
What

19. Start with why!
What do you really want to achieve?
Focus gradually on 84% of the
population
Select the correct project / system name

20. Assemble your team

21. Assemble your team
Psychology or technology?
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

22. Behaviour
On a good day
Cautious Competitive
Precise Demanding
Deliberate Determined
Questioning Strong-willed
Formal Purposeful
Caring Sociable
Encouraging Dynamic
Sharing Demonstrative
Patient Enthusiastic
Relaxed Persuasive
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

23. Behaviour
On a bad day
Stuffy Aggressive
Indecisive Controlling
Suspicious Driving
Cold Overbearing
Reserved Intolerant
Docile Excitable
Bland Frantic
Plodding Indiscreet
Reliant Flamboyant
Stubborn Hasty
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

24. Behaviour
8 types based on 2 questions
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

25. Feeling
Two main axes
Think
Introvert Extravert
Feel

26. Feeling
Four core disciplines
Think
Structure Ac1on
Introvert Extravert
Support Inspire
Feel

27. Behaviour
72 types after 25 questions
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

28. Behaviour
72 roles in your project
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

29. Look into your own preferences
Check http://connectingcolours.nl/
Create a team charter
Determine the preferences of your
ambassadors and organization
Maintain the Four Colours Principle
Create a balanced team and software

30. Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!

31. Implementation Approach
Michael Sampson

32. Implementation Approach
Michael Sampson

33. Speak the same language

34. Behaviour
Getting Things Done (GTD)

35. Behaviour
Getting Things Done (GTD)
Input

36. Behaviour
Getting Things Done (GTD)
Input
Trash
Is it actionable? No Ever
Archive
Yes
Project What is my next
action? Does it take < then 2 Yes Do it!
minutes?
No
Delegate Defer on list

37. Leave no input behind!
Use Getting Things Done on all input
GTD = Collaboration Guidelines
Make it a common language for
collaboration and productivity

38. Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!

39. Choose the correct tooling

40. Tooling
Knowledge management
Company
Intranet 1.0 Intranet 2.0
Internal External
Collaboration Extranet
Person

41. Tooling
Knowledge management
Company
Structure Charts
Content Applications
Policies Activities
Internal External
Blogs Communities
Forums Bookmarks
Wiki Profiles
Person

42. Tooling
Stay on your platform!

43. Tooling
Deliver in existing clients

44. Tooling
Integrate with ERP / HRM
change$ put$
get$

45. Xchange during meetings
45

46. Xchange during coffee
46

47. Xchange bucket list
47

48. Xchange bucket list
48

49. Stay on your platform!
IBM Connections or Microsoft SharePoint
Implement all four colours
Integrate Social Business with ERP
Embed all your tooling

50. Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!

51. The last ingredient?

52. Implementation Approach
Technical delivery is the start
3G

53. Implementation Approach
Gamification is the driver
3G

54. Implementation Approach
Gamification is the driver

55. Implementation Approach
Gamification is the driver

56. give and take

57. give and take

58. Implementation Approach
Why give?
Mexico City 1984
5.000 dollar support

59. Implementation Approach
Why give?
1935 Italian
Ethiopian war

60. Implementation Approach
Gamification is the driver

61. Implementation Approach
Gamification is the driver

62. Implementation Approach
Gamification is the driver

63. Implementation Approach
Gamification is the driver

64. Implementation Approach
Gamification is the driver

65. Feeling:
Why a Connections platfom?
Behaviour:
How to embed your platform
Tooling:
Platform, Clients, Integration
Support:
Keep it alive!

66. 66

67. Roland Driesen
r.driesen@silverside.nl
twitter.com/RolandDriesen
linkedin.com/in/RolandDriesen
67