1. SMELL OF THE CUSTOMER
MUHAMMAD UMAIR
Presented By

2. The first and foremost
Aspect
Customer stories always become the headline
of any company…

3. Sales Person
who deal with customer are often provided a
number of benefits……

4. Customer support people
Are the center of every company

5. Given Rewards & Awards
They are often given rewards and
awards for their hectic jobs…..

6. Reviews & Reports
Reviews and reports of the company have
the biggest impact……

7. Quality is the objective of any
company
Even a tiny innovation in quantity & style can result in huge number of
celebrations of the person who introduced it for the customers….

8. Customer Listening & Their
Satisfaction
Involves numerous tools are used Like
surveys , feedback forms etc…

9. Attention to customers in the
tough routines..
Customers are focussed in Calenders
and Planner…

10. Ways to Contribute Goals &
Objective to the Company..

11. There is an explict Philosophy statement
that deals with the way we percieve and
treat customers….

12. Customer’s Perception
One thing which needs to be built is the
customer’s perception about your
company…

13. Last But Not The Least…………

14. Thank you