SlideShare a Scribd company logo
Smashing
Conference
Review
@kmacdesign
Kathleen MacAinsh
Part 2
• How might our team work more
collaboratively and effectively (CX,
Research, Devs, Business, Content,
Analytics)
• What kind of deliverables are other
teams using to communicate designs
to devs?
• How might we better communicate
our work to the team and
stakeholders?
• How are other teams working with the
business to keep their vision and goals
in mind when improving the UX
• How might we implement a pattern
library at the start of a website
redesign?
MAJOR KEYS
SMASHING CONF | NEW YORK | 2016
KATHLEEN’S
MAJOR KEYS!
• THINK IN SYSTEMS
• EXPAND OUR DESIGN CULTURE
• WE’RE DOING GREAT!
• FOCUS ON CONTENT
THINK IN SYSTEMS
MAJOR KEY #1
Atoms, Modules and Other Fancy Particles - Part 2

by Alla Kholmatova
MAJOR KEY #1
How do you create an
enduring design system that people
want to use?
MAJOR KEY #1
Understand the function of a module
Give modules names that people will use
and remember
This results in consistency without
detailed design specs
MAJOR KEY #1
Understanding the
function of a module
is a team effort
MAJOR KEY #1
MAJOR KEY #1
Giving modules
names that people
will use and
remember is also a
team effort
MAJOR KEY #1
Consistency without
detailed design
specs team effort
MAJOR KEY #1
MAJOR KEY #1
FOCUS ON CONTENT
MAJOR KEY #2
Kate Kiefer-Lee: Writing in the Real World
MAJOR KEY #2
Voice and Tone
MAJOR KEY #2
Voice doesn’t change
MAJOR KEY #2
Tone changes
depending on the
situation
open sourced
EXPAND OUR DESIGN CULTURE
MAJOR KEY #3
Frances Berriman: Driving Culture Change With Design
DESIGNING GREAT CUSTOMER
EXPERIENCES STARTS WITH
THE WORK ENVIRONMENT
THE WORK ENVIRONMENT
MUST ALLOW THE TEAM
AND PLAYERS TO SUCCEED
FRIENDLY, 

POSITIVE + 

OPEN CULTURE
BUILD A
Empathy
Straight to
the point
Research
as a team
sport
Play in the
same field
Share +
celebrate
WE’RE DOING GREAT
MAJOR KEY #4
USER RESEARCH
DESIGN SPRINTS
MODULAR DESIGN
TOWN HALLS
MOBILE FIRST
ACCESSIBILITY +
PERFORMANCE
CONTENT TEAM
ANALYTICS
AND MORE
Let’s continue to
expand our design
culture.
With each project
we grow as a team
and get better and
better!
• How might our team work more
collaboratively and effectively (CX,
Research, Devs, Business, Content,
Analytics)
• What kind of deliverables are other
teams using to communicate designs
to devs?
• How might we better communicate
our work to the team and
stakeholders?
• How are other teams working with the
business to keep their vision and goals
in mind when improving the UX
• How might we implement a pattern
library at the start of a website
redesign?
Design systems
Frontify Workspace
Design System
Voice and Tone Guide
Design System
Workshop with various
roles together
Design Sprints
Sharing often
Alla Kholmatova —
Building a Pattern
Language For The
Web

https://
www.dropbox.com/
s/picwj0kpkioicpg/
atoms-modules-
particles-alla-
kholmatova.pdf?dl=0
How might we
create a design
system for our
company?
Principals
Voice + Tone
Style Guide
Pattern Library

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Smashing Conf Review - Part 2