Seven Domains of Predictability

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Complete descriptions of the seven domains of process technology where different approaches so supporting process are laid out according to how they predictable the underlying business problem is.

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Seven Domains of Predictability

  1. 1. © Copyright 2011 FujitsuKeith D SwensonApril 2013Seven Domains ofPredictability / Unpredictability
  2. 2. © Copyright 2011 FujitsuApplicationDevEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredData
  3. 3. © Copyright 2011 FujitsuApplicationDevEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataDevelopment InvestmentHigh LowEnd User EffortLow HighCost to ModifyHigh LowControl of ProcessHigh Low
  4. 4. © Copyright 2011 FujitsuApplicationDevProcessTechnologyEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredData
  5. 5. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredData
  6. 6. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneApplicationDev Variable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataTraditional Programming modelJavaC++C#Design, develop, test, releaseVery robustVery Scalable and PerformantCostly to develop
  7. 7. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephonePDSIntegrationVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataDesign using a process modelEasier to explain to business peopleEasier to change and modifyStill mainly about server to serverintegration, data flowsBPEL, Straight-Thru-Processing
  8. 8. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneHumanPMVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataDesign using a process modelModel automatically takes care ofthings that people do:• reminders• reassignment• delegation• escalations• roles• deadlinesEasier toexplain tobusinesspeopleEasier tochange andmodify
  9. 9. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephonePCMVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataProduction Case MgmtDesign using a casemodel, but forknowledge workerProcesses are more likemenu choicesData is centerHigh volumeKnowledge Workerfor hireDesign remainsseparate from users
  10. 10. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneACMVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataNot designed using a model,but simply styled by theknowledge worker.Guidelines NOT guardrailsDesigned data objectsChecklistsMore documentsMore msgs andnotesLess DB usePlanning is part ofthe work
  11. 11. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneSBSVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataLess customizable,More basic capabilitiesSpecial purpose cloud basedcollaborative applications• eVite, event bright• Discussion forums• Wiki• Basic CMS
  12. 12. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataTraditional communicationsonly,No structureAll message and attachments
  13. 13. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredData
  14. 14. © Copyright 2011 FujitsuKeith D SwensonAdaptive Case Managementhttp://social-biz.org/

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