Smart Phones
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The document discusses how CPS Energy implemented a program called Magellan to distribute smartphones to employees to improve business processes. It provided employees access to corporate systems and information remotely. This allowed inventory levels to be reduced by $8 million, orders to be fulfilled faster through improved supply chain management, and staff and customer satisfaction to increase. The paybacks of increased efficiency and productivity outweighed the risks of failure and disruption of distributing smartphones in the organization.
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