This document summarizes Appian's modern business process management software. It highlights how Appian helps organizations accelerate business and IT through a work platform that drives awareness, knowledge and action. Appian integrates work automation, data management, native mobility and collaboration. Hundreds of organizations are using Appian to accelerate business growth, improve customer service, increase efficiency and improve compliance. The document provides details on Appian's features, deployment options, services, community and customer success stories.

1. Transform the Way You Work
with Modern BPM Software

2. A Modern Work Platform
Mobile and social technologies are changing customer expectations for efficiency, accessibility, and service. Cloud delivery is up-ending the traditional IT
model. Meeting these new challenges requires modernizing business processes so anyone, anywhere can get the information they need to take the right
businessactiononanydevice.
AppianacceleratesthepaceofbusinessandIT,enablingintelligentbusinessoperationsthroughamodernWorkPlatformthatdrivesawareness,knowledge
and action. Appian’s market leading Business Process Management (BPM) Suite seamlessly integrates work automation with data management, native
mobilityandcollaborativeengagementcapabilities.Appianisavailableon-premiseandinthecloud,withcompleteportabilitybetweenenvironments.
Hundreds of corporations, businesses, and government organizations are driving substantial and measurable business value by using Appian to:
• Accelerate business growth through better visibility and faster response to new market opportunities
• Provide better customer service and engagement via improved data access across enterprise systems
• Increase operational efficiency and organizational productivity with automated business processes
• Improve governance and regulatory compliance with rules-driven decisions and operational analytics
”Appianshineswithstrongvision...[and]hasextendeditsleadershipposition
formobileandsocialengagement.” TheForresterWaveTM
:BPMSuites,Q12013
“Appian’splatformcombinesthebestofbusinessprocessmanagement,
socialbusiness,mobileaccessandclouddeployment.”
RyanJohnson,AssistantVicePresident,EnterpriseRent-A-Car
Increaseuser
adoption,
collaboration,
andengagement.
Buildonce,
deployinstantlyto
webandnative
mobileapps.
Simplifyenterprise
datamanagement
andaccess
acrosssystems.
Completecontrol
andportability
ofyourenterprise
applications.
Model,execute,
manage,and
monitorprocesses
withoneBPMSuite.

3. Appian
Improvehowworkgetsdonewithindustry-leadinginnovationsinintelligentbusinessprocessmanagement,dynamiccasemanagement,enterprise
mobility,andportablecloudcomputing.Appianistheeasiestwaytounifybusinesscontext,processes,content,andrecordswithsocialcollaboration
todrivebusinessgrowth.Appianacceleratesbusinessaction,increasescustomerandemployeeengagement,andmaximizesoperationalefficiency,
governanceandregulatorycompliance.
END USER FEATURES
Automate and coordinate processes to faciliate awareness,
knowledge, and action. Empower business users with the
ability to work anywhere and collaborate anytime. Increase
participation and the speed of execution with better visibility
across processes, people, and data in an intuitive interface.
Mobile Access Reports and Analytics
News and Alerts Social Collaboration
WorkTasks Case Management
Records Document Management
Social Profiles SharePoint Integration
DESIGNER FEATURES
Empowerdesignerswithamodernplatformtocreatepowerful
enterprisesolutions.RapidlyconfiguresolutionswithAppian’s
ProcessModelerandSelf-AssemblingInterfaceLayer(SAIL)for
simultaneousapplicationdeploymenttomultiplewebbrowsers
andpopularmobiledevices.
Mobile Development Complex Event Processing
User Interface Design Business Rules
Enterprise Records SOA and Integration
Intelligent Analytics Content Management
Process Management Cloud BPM Deployment

4. On-Premise and in the Cloud
Appianisavailableon-premiseandinthecloud,with100%portabilitybetweenthesedeploymentoptions.AppianCloudhasbeengivenaSTRONGPOSITIVE
rankingandthehighestratingintheGartner,Inc.“MarketScopeforBusinessProcessManagementPlatformasaService”report.Thesecure,scalable,andreliable
Appiancloudofferingprovidesflexibilitytoagileorganizations.
The benefits of deploying Appian in the cloud include:
• Low startup costs and easy scalability
• Fast deployment and upgrades with no IT server maintenance
• Predictable costs during the life of the application
• Quick return-on-investment
Appian Forum Community
Appian Forum provides an active and collaborative online community for BPM practitioners. Customers and partners can access the knowledge
base and post questions and answers, as well as share and learn best practices from their peers and from Appian experts.
“WithAppianCloud,webuiltanddeployed14applicationsin6months.”
WilliamFlowers,VPofITServices,DallasFort-WorthAirport
Application and ProcessTemplates
Shared Components
Community Discussions
Project Management Resources
Knowledge Base
Appian Software and Documentation
Product Support
Continuing Education
Training and Certification
Appian News and Events
Free Forum membership includes:
RELIABILITY SECURITY SCALABILITY
• Provisionmultipleinstancesinminuteswith
99.5%SLAuptimeguarantee
• LocalizedhostinginUS,Europe,LatinAmerica,
Australia,andAsiawith24x7helpdesksupport
• 24x7monitoring,management,maintenance,
backups,andgeographicredundancy
• SSLencryption,SAMLauthenticationwithcorporate
directories,andsinglesign-onsupport
• USGovernmentFISMAModerateCertification;
NIST800-53Revision3Controls
• SOC2Report
• 100%web-basedwithnoadditional
installationordownloads
• Unlimitedprocessapplications,content
repository,andbandwidth
• DedicateddatabaseinstanceandVPNto
yourenterprisenetwork

5. Professional Services
Getthebestresults,thegreatestreturn-on-investment(ROI),andthefastestpathtosuccesswithAppian’sprofessionalservices.Fromimplementing
thefirstapplicationtoscalingtheprogramacrosstheenterprise,Appian’sconsultantsutilizeourprovenSTARmethodology,bestpractices,and
transformativeapplicationstoaccelerateenterpriseperformanceandbusinessbenefits.
Appian Labs
Whetheryouhaveyourowndeliveryteam,relyingonapartner,orusingAppianconsultantstocreateturn-keyapplications,AppianLabsisessential
toensurecontinousBPMsuccess.AppianLabsprovidesregularreviewsofyourprogrambyarchitectsfromAppian’sCenterofExcellencewith
recommendationsonsolutiondesignandarchitecture.
Benefits include:
• Reduce risk or barriers to success
• Increase visibility into project performance
• Ensure higher quality solutions
• Stay up-to-date with best practices
• Improve budget and resource efficiency
STRATEGY FOR ENTERPRISE EXCELLENCE
Identify opportunities for process improvement and business
transformation with Appian’s strategic services.
TRANSFORMATION WITH PROFESIONAL ENABLEMENT
DevelopessentialskillstotransformtheenterprisewithAppian’s
classroomandonlinetraining.
ACTION FOR BPM SUCCESS
DeliversuccessfulprojectsandrolloutaBPMprogramtoget
rapidresultsandachievefastROI.
ROLLOUT WITH PROGRAM ASSURANCE
Ensure the quality and integrity of application design,
optimize performance and scalability.
STAR
“The[AppianLabs]reporthelpedusjustifytheexpenseanditwasagreatreview.”
JerryRapp,DirectorofSoftwareEngineering,FidelityInvestments

6. Customer Solutions
Appian helps global organizations exceed business performance goals by supporting new ways to work. Customers across a wide range of
industries use Appian to improve nearly every facet of their organizations, from providing better customer service and delivering relevant
products faster, to increasing speed and accuracy in financial functions, and managing governance and compliance.
Financial Services
Deliverapremiumcustomerexperienceandcapitalizeonnewopportunitiesbydecreasingresponsetimeandimprovingdataquality.
Government
Accelerateyouragencymissionandsupportcloud,sharedservices,andmobilestrategieswiththemosttrustedBPMsoftwareingovernment.
Pharmaceutical
Streamline the clinical research process, dramatically improve pharmacovigilance, and simplify compliance.
Insurance
Drivegrowthbyimprovingefficienciesinapplicationsandclaimsprocessing,underwriting,andenablingmobilefieldinspections.
Manufacturing
Optimize increasingly interconnected and complex value chains to move goods, deliver services, and drive profits.
Media and Entertainment
Increase agility, reduce errors, and deliver higher-quality services by managing content and processes.
Retail
Anticipate customer needs and reduce costs with process automation, performance metrics and analytics.
Logistics andTransportation
Handle high-volume and complex requests to streamline work, reduce bottlenecks, and increase efficiency.
Telecommunications
Improve operational processes, streamline customer service, and accelerate development of new offerings.
Utilities and Energy
Track assets and costs while managing value chain relationships to improve resource utilization and increase profit.
“Appian’smobileandsocialcapabilitieshavechangedthewayweworkwith
ourpartners,andhowweserviceourclients.” BrianFlynn,GlobalCIO,CrawfordCompany

7. Customer Successes
Appian is the most widely used BPM software platform in the world. More than 3.5 million users trust Appian to optimize and modernize
their mission-critical business processes. Customers use Appian to manage insurance underwriting, claims management, pharmaceutical
clinical trials, and green energy in the US; investment management in France, manufacturing in Italy, and healthcare in the UK; agricultural
production in Australia, advertising in China, and retail services around the globe. Appian is also the leader in“BPM for Government,”with
more than 40 US Federal Agency and international public-sector clients. Appian delivers significant return-on-investment:
$10M
annual savings in
accounts payable
14applications
deployed in 6 months
50%
faster new product
introduction; 50%
decrease in ITSM cost
Acceleration of banking
oversight filings from
150,000+ institutions
$500M
annual savings
$28M
savings from shared
services BPM program
$300M
in case solutions captured
in 24 months
30%
increase in credit risk
management efficiency
30%
acceleration of mortgage
loan approvals
80%
faster claim management;
70% faster invoicing
Increased AP exceptions
auto-reconciliation by
40%
$10M
savings in claims
management

8. www.appian.com
“UseAppianCloudwhenyouwantBPMSoriBPMScapabilitiesthathave
beenproveninnumerousenterprise-classproductionenvironments.”
MarketScopeforBusinessProcessManagementPlatformasaService,2013