Smart Cities in Public Sector need a Cultural Shift if we are to connect with our citizens and citizens to connect with the public sector in the digital worls , it will require a cultural shift — from a top-down approach to more collaboration, from open by exception to open by default, and from technology-focused to people-first.

1. Smart Cities for
Public Sector :
Digital
Transformation
BEYOND THE HYPE
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2. Smart Cities for
the Private Sector is
profit-driven.
Not that there is anything wrong with the above.
However, public sector organizations have a much higher
level of responsibility concerning the public’s safety and
wellbeing.
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PUBLIC SECTOR VS. PRIVATE

3. Public sector thinks
smart cities are a
matter of digitalizing
the paperworks.
No. It is a matter of ensuring that while the government aims to provide a
better quality of service to the people, we do it so in a way that is ethical
and fair with the public’s safety and wellbeing on top of everything else.
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THE PROMISE OF ‘SMART CITIES’

4. Technology is easy.
Culture is hard.
We need to focus on what citizens want and need from
their government and use new digital technologies to
make government work for them. What’s needed is to
link digital technologies to ensure people’s experiences
align with what the government wants to achieve.
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SMART CITY IS A CULTURAL SHIFT.

5. Smart Cities need
Data Literacy and
not just Data Science
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WHAT DO WE NEED #1
Data is at the core of any successful digital
transformation program. Therefore, understanding data
itself should be democratized and not only in the hands
of data scientists and data experts.

6. Leverage Openness in
Smart Cities
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WHAT DO WE NEED #2
Enriching its open data to democratize innovation
Improving openness in the decision-making process
Prioritizing open-source solution to government data and
services
Government, in turn, can do this by:
This will bring both further cost reduction and a greater return on
investment.

7. THE TAKEAWAY!
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Smart Cities in
Public Sector need a
Cultural Shift
if we are to connect with our citizens and citizens to connect with
the public sector in the digital worls , it will require a cultural shift
— from a top-down approach to more collaboration, from open by
exception to open by default, and from technology-focused to
people-first.

8. www.krisvl.com
@krisonthis
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