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Upscale Resale Boutique
In Taipei, Taiwan
I-Chieh Chen
Business Concept
 Scavenger’s Gems is a service-oriented concept. The business
is a resale shop for moderate to better market apparels and
accessories.
 The concept is to provide an unique and elevated service to
shoppers who are seeking gently used, second-hand apparels
and accessories in Taiwan.
 Scavenger’s Gems aims to change what the general public
used to think about resale shops by providing inspiring visual
presentation and elevated brand experience.
Mission Statement and Core Value
 Scavenger’s Gems thrives to elevate the concept of resale fashion
industry in Taiwan. The business is aimed to be the most beneficial
and pleasant place for its customers to buy, sell and trade like-new
and recycled clothing. With the company’s upscale approach and
trendy vibe, Scavenger’s Gem will show our customers that chic and
fashionable styles can be achieved with superior value.
 Core Values:
 Innovative
 Passionate
 Colorful
 Environmentally conscious
 Customer Centric
Location
 Ximending District: Harajuku of Taipei
Product Description and Pricing
 Resale/consignment shop for moderate to better market
women’s apparels and accessories.
 The Target Resale Retail price follows industry standard
practices.
 Scavenger’s Gems carries brands that are modern, fun,
colorful, fashionable, but still highly functional, comfortable
and appropriate for everyday wardrobe.
Channels of Distribution
Market Assumptions and Trends
 Resale was one of the fastest-growing segments of the retail industry.
 Gently used merchandise has become an alternative to new, more
expensive goods. In addition to looking for a great deal, many
people sell used goods to earn a few extra bucks.
 Throughout the past two decades, the used merchandise industry
also benefited from increased environmental consciousness.
Retail Industry Condition in Taiwan
Competitive Analysis
La Flea
Brand off Taiwan
SWOT
SWOT
Target Market
 Demographic
 Age:
 Primary: 18-28, Secondary: 25-35, Tertiary: 15-20
 Income:
 Primary: Middle class income from $15k to $30k (Income level
standard in Taiwan is lower than the US. If we are using US
income level as an example, it would be between $25k and
$40k), Secondary: $25k to $35k, Tertiary: No income
(teenagers on allowance) to $15k.
 Gender:
 97% females 3% males
 Profession:
 Students, teachers, people who work in office environment or
in the fashion industry, mid-level managers, housewives,
artists, hair dressers, and other professions that are not labor
intensive.
Target Market
 Psychographic
 Lifestyle:
 My customers are a mix of Strivers and Experiencers
 STRIVERS
 • Image-conscious
 • Limited discretionary incomes but carry credit balances.
 • Spend on clothing and personal-care products.
 • Prefer TV to reading.

 EXPERIENCERS
 • Follow fashion and fads.
 • Spend much of disposable income on socializing.
 • Buy on impulse, attend to advertising.
 Awareness of Trends:
 Hobbies and Forms of Entertainment
 Status Seeking
 Please see the written document for 3 detailed customer profiles
Marketing Goals and Objectives
 Marketing goals for the first year of business:
 To attract traffic to the store and visitors to the company website
and various social media channels
 To encourage transactions and purchases from customers and
meet year-end sales goal
 To increase brand awareness and build reputation as the leader of
upscale resale business
 To promote the idea of sustainable lifestyle
A Set of Brand Guidelines
 NAMES, LOGOS, AND SLOGANS
 The name of the business is Scavenger’s gems. I chose to use these
two words because I want it to represent the idea that everyone
can find treasure in unexpected places, even among things that
were discarded by others.
A Set of Brand Guidelines Cont.
 WORDS, PHRASES, AND COPY SAMPLES
 Vibrant
 Trendy
 Budget Conscious
 Lively
 Environmentally Friendly
 Great Value
 Modern
 Visually Pleasing
 Sophisticated
 Welcoming
 Purposeful
 Inspiring
Examples of Marketing Materials
Interactive Media and Online Presence
 Social Media Use
 Website content
 Maintaining the website content will be a top priority for
Scavenger’s Gems. Customers can find the following content
on the website under each titled tab:
 About
 Contact
 Blog
 Product
 News and Events
 Blog
 Flickr
 YouTube
 Email Marketing
Example of Email Marketing
 Survey Coupon Email Marketing
Search Engine and Pay Per Click
Display Ad
 Websites to Target:
 Facebook
 Shopping section on PCHome.com
 Shopping section on Yam.com.tw
 Shopping section on tw.Yahoo.com
 Taipei Walker Magazine Website
 BEAUTY Magazine Website
 Choc-Girl.com.tw
 Bloggers:
 benshee1005.pixnet.net/blog
 itslilian1002.pixnet.net/blog
 ksnancy.pixnet.net/blog
 www.chiaow.com/
 alleyzh8.pixnet.net/blog
Ideas for campaigns, promotions, events, and
creative concepts
Marketing Calendar
Thank You

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Slide deck

  • 1. Upscale Resale Boutique In Taipei, Taiwan I-Chieh Chen
  • 2. Business Concept  Scavenger’s Gems is a service-oriented concept. The business is a resale shop for moderate to better market apparels and accessories.  The concept is to provide an unique and elevated service to shoppers who are seeking gently used, second-hand apparels and accessories in Taiwan.  Scavenger’s Gems aims to change what the general public used to think about resale shops by providing inspiring visual presentation and elevated brand experience.
  • 3. Mission Statement and Core Value  Scavenger’s Gems thrives to elevate the concept of resale fashion industry in Taiwan. The business is aimed to be the most beneficial and pleasant place for its customers to buy, sell and trade like-new and recycled clothing. With the company’s upscale approach and trendy vibe, Scavenger’s Gem will show our customers that chic and fashionable styles can be achieved with superior value.  Core Values:  Innovative  Passionate  Colorful  Environmentally conscious  Customer Centric
  • 4. Location  Ximending District: Harajuku of Taipei
  • 5. Product Description and Pricing  Resale/consignment shop for moderate to better market women’s apparels and accessories.  The Target Resale Retail price follows industry standard practices.  Scavenger’s Gems carries brands that are modern, fun, colorful, fashionable, but still highly functional, comfortable and appropriate for everyday wardrobe.
  • 7. Market Assumptions and Trends  Resale was one of the fastest-growing segments of the retail industry.  Gently used merchandise has become an alternative to new, more expensive goods. In addition to looking for a great deal, many people sell used goods to earn a few extra bucks.  Throughout the past two decades, the used merchandise industry also benefited from increased environmental consciousness.
  • 12. SWOT
  • 13. SWOT
  • 14. Target Market  Demographic  Age:  Primary: 18-28, Secondary: 25-35, Tertiary: 15-20  Income:  Primary: Middle class income from $15k to $30k (Income level standard in Taiwan is lower than the US. If we are using US income level as an example, it would be between $25k and $40k), Secondary: $25k to $35k, Tertiary: No income (teenagers on allowance) to $15k.  Gender:  97% females 3% males  Profession:  Students, teachers, people who work in office environment or in the fashion industry, mid-level managers, housewives, artists, hair dressers, and other professions that are not labor intensive.
  • 15. Target Market  Psychographic  Lifestyle:  My customers are a mix of Strivers and Experiencers  STRIVERS  • Image-conscious  • Limited discretionary incomes but carry credit balances.  • Spend on clothing and personal-care products.  • Prefer TV to reading.   EXPERIENCERS  • Follow fashion and fads.  • Spend much of disposable income on socializing.  • Buy on impulse, attend to advertising.
  • 16.  Awareness of Trends:  Hobbies and Forms of Entertainment  Status Seeking  Please see the written document for 3 detailed customer profiles
  • 17. Marketing Goals and Objectives  Marketing goals for the first year of business:  To attract traffic to the store and visitors to the company website and various social media channels  To encourage transactions and purchases from customers and meet year-end sales goal  To increase brand awareness and build reputation as the leader of upscale resale business  To promote the idea of sustainable lifestyle
  • 18. A Set of Brand Guidelines  NAMES, LOGOS, AND SLOGANS  The name of the business is Scavenger’s gems. I chose to use these two words because I want it to represent the idea that everyone can find treasure in unexpected places, even among things that were discarded by others.
  • 19. A Set of Brand Guidelines Cont.  WORDS, PHRASES, AND COPY SAMPLES  Vibrant  Trendy  Budget Conscious  Lively  Environmentally Friendly  Great Value  Modern  Visually Pleasing  Sophisticated  Welcoming  Purposeful  Inspiring
  • 21. Interactive Media and Online Presence  Social Media Use
  • 22.  Website content  Maintaining the website content will be a top priority for Scavenger’s Gems. Customers can find the following content on the website under each titled tab:  About  Contact  Blog  Product  News and Events
  • 23.
  • 26. Example of Email Marketing  Survey Coupon Email Marketing
  • 27. Search Engine and Pay Per Click
  • 28. Display Ad  Websites to Target:  Facebook  Shopping section on PCHome.com  Shopping section on Yam.com.tw  Shopping section on tw.Yahoo.com  Taipei Walker Magazine Website  BEAUTY Magazine Website  Choc-Girl.com.tw  Bloggers:  benshee1005.pixnet.net/blog  itslilian1002.pixnet.net/blog  ksnancy.pixnet.net/blog  www.chiaow.com/  alleyzh8.pixnet.net/blog
  • 29.
  • 30. Ideas for campaigns, promotions, events, and creative concepts