The document provides an overview of Six Sigma, a data-driven methodology aimed at improving process quality by reducing defects and enhancing performance. It outlines the Sigma levels and certifications, emphasizing the importance of statistical tools in achieving near perfection in processes. Additionally, it details the core methodologies, techniques, and tools used within Six Sigma to enhance productivity, reduce costs, and increase competitive advantage.

1. Introduc)on to
Six Sigma
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Consulting

2. What is Six Sigma?
Why Six Sigma?
Six Sigma Methodologies
Tools for Six Sigma
Six Sigma Levels & Cer)fica)ons
Companies Use Six Sigma
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3. A measure of quality that strives for near
perfec)on.
A disciplined, data-driven approach using
sta)s)cal tools and methodology for
elimina)ng defects.
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What is Six Sigma?

4. σ = Standard Devia.on
Sigma measures how far a given process
deviates from perfec)on. Higher sigma
capability, beLer performance
Sigma Performance
Levels
Sigma
Level
DPMO
1 690,000
2 308,537
3 66,807
4 6,210
5 233
6 3.4
DPMO (Defect Per Million Opportuni)es)
Tells you how many “missed” opportuni)es per million
Less Defect = BeLer Quality = Higher Sigma
6 Sigma ≈ Perfect
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What is Six Sigma?

5. PrσManagement

6. Increase Produc.vity
Reduce Costs
Improve Market Share
Increase Compe..ve Edge
Reduce Waste
Increase Employee Sa.sfac.on
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Why Six Sigma?

7. PrσManagement
= (kaizen)

8. Six Sigma Methodologies
Define
the problem and the
goals
Measure
in detail the various
aspects of the
current process
Control
New process and its
outputs
Improve
the process
Analyze
data to find the root
cause
Define
the problem and the
goals
Measure
Measure cri)cal
components and
process capabili)es
Verify
New process’
performance and
output
Design
Verify the design,
op)mize the designs
and test
Analyze
The data and
iden)fy the cri)cal
factors
Black Belt Create New or Redesign processes
Green Belt Improve exis)ng processes

9. § defining business processes
§ measuring the current performance of a business
process
§ finding the root cause of a problem
§ making improvements to the business process to
reduce defects
§ implemen)ng controls to alert leadership when the
process is no longer in control.
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Comparison
Define
Measure Improve
Control
Analyze
6σ
Analyze
Design
1. focus on reduc)on of the number of defects
2. find quality solu)ons to problems using data and
sta)s)cal tools
3. ALain an organiza)on’s financial and business
objec)ves
D
M
A
I
C
S
A
M
E
D
M
A
D
V
§ defining the customer’s needs
§ measuring the customer’s needs
§ finding process op)ons that will meet the customer’s
needs
§ designing a business model that helps meet the
customer’s needs
§ verifying that the new model meets the customer’s
needs

10. PrσManagement
Tools and Techniques
Communica)on Plan
Project Charter
Project Selec)on Tool
Process Walk
Interview Sheet
RACI Matrix
SIPOC
Stakeholder Analysis
Swimlane Process
Map
Threats &
Opportuni)es Matrix
Value Stream Map
Voice Of the
Customer (VOC)
Transla)on Matrix
Cause And Effect
Diagrams
Histogram
Cost Of Poor Quality
Calculator
Data Collec)on Plan
Efficiency &
Effec)veness Matrix
Impact Effort Matrix
Opera)onal
Defini)ons
Process Walk
Interview Sheet
RACI Matrix
Stakeholder Analysis
Threats &
Opportuni)es Matrix
Fishbone Diagram
Root Cause
Hypothesis
Worksheet
Value Cycle Time
Analysis
Value Stream Map
F-test/ T Test/ E Test
Regression Analysis
Fault Tree Analysis
ScaLer Diagram
5 Whys
Communica)on Plan
Cross Training Matrix
FMEA
Impact Effort Matrix
Project Charter
RACI Matrix
Stakeholder Analysis
Weighted Criteria
Matrix
Control Plan
Control charts
Run charts
Standard Opera)ng
Procedures
Monitoring Plan
Project Storyboard
Response Plan
Define Measure Analyze Improve Control

11. Six Sigma Levels and Cer)fica)ons
White Belt
Understands basic
Six Sigma
concepts from an
awareness
perspec)ve.
Yellow Belt
Par)cipates as a
project team
member.
Green Belt
Leads small
projects or teams
Assists with data
collec)on and
analysis for Black
Belt projects.
Black Belt
Leads complex
projects.
Trains Green Belts
and coaches
project teams.
Master Black Belt
Six Sigma expert
and internal
consultant.
Trains and
coaches Black
Belts
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Part-Time Par)cipant
Full-Time Leader
½ - 1 day
1- 2 days
1 week
2 weeks
4 weeks
Typical training dura)on

12. Companies use 6σ?
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13. PrσManagement
Consulting
Yu-Fang Lin
yflin@protosim.com
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