Fast & simple enrollment Verification at multiple touchpoints Operational insights & a future scenario A whole-journey approach

1. SINGLE TOKEN ID
WHOLE JOURNEY IDENTITY
MANAGEMENT
Sean Farrell, Head of Portfolio
Management, Government Solutions, SITA

2. SINGLE TOKEN TRAVEL
TRAVEL, IDENTITY AND BIOMETRIC DETAILS LINKED AT THE
EARLIEST OPPORTUNITY TO CREATE A SINGLE TOKEN
1 0 1 0
0 1 0 1
1 0 1 0
0 1 0 1
SINGLE TOKEN
+

3. 3
2
1
FAST & SIMPLE ENROLMENT
Boarding pass data, identity document data
and biometric details are captured wherever
a passenger first touches the airport.
In the future your single token
may be your Smart Phone.
And your enrolment may be valid
for multiple airports or countries.

4. Single token updated
with bag tag information
for reconciliation later
during the journey.
Boarding pass and
identity verification to
control access to the
Restricted Zone.
Single travel token used
to verify the passenger
and confirm immigration
status.
Final verification touch
point with biometric exit
record shared with
Government as required.
VERIFICATION AT MULTIPLE TOUCHPOINTS
BORDER CONTROLCUSS/CUTE CHECK-IN AIRCRAFT SELF-BOARDINGSECURITYRESTRICTED ZONECUTE/SELF-BAG DROP

5. OPERATIONAL INSIGHTS: DOHA
A 2 STEP SMARTPATH PROCESS FOCUSED ON SECURITY, BUT
ADDRESSING AIRLINE BENEFITS AT BOARDING
Passenger Enrolment at Security
(ePassport, boarding pass and face biometric - real-time
Government risk assessment)
Passenger Verification at Boarding
(Boarding pass and face biometric -
Government exit record)

6. Mobile enrolment and cross border collaboration to be addressed in a second phase
OPERATIONAL INSIGHTS: BRISBANE
A MULTI-STEP SMARTPATH PROCESS FOCUSED ON FACILITATION

7. A FUTURE SCENARIO: US VISIT EXIT
2005 2017

8. “We currently have everyone’s photo, so we don’t need
to do any sort of enrollment.
“We’re essentially building an IT backbone, which can
allow TSA or potentially air carriers or any other partner
to tie into our backbone,”
“So once we completely build our exit infrastructure, we
could potentially offer it to TSA if they want to use our
facial matching or security screening test — or maybe if
an airline wanted to use facial matching for access to their
lounge.
Larry Panetta, Director of Air Exit Implementation, U.S
Customs and Border Protection

9. HOW MIGHT US-VISIT EXIT BENEFIT THE ATI?
• Government links the travel document, identity & risk is done by the government
• Government identifies the passenger using the live biometric captured at the airport
• Boarding pass can be eliminated if airlines and governments share a unique
passenger identifier through the risk assessment process
• Security, check-in, bag drop, lounge access etc. can all work the same way
Government risk
assessment
systems
Airline Hosts
Reservation &
Departure Control
Advance
Passenger Data
Government
identity
management
systems
Passport Data
Visa Data
Residents Data
Data from border crossings
Linkage based on travel
document, name, DOB
Passenger Identified &
OK to board
Live Photo
Boarding Gate
Passenger
boarded

10. A WHOLE JOURNEY APPROACH
• Stakeholder collaboration is key to
realizing the main benefits
• Single token travel must be ‘on-the-
way not in-the-way’
• Single token travel can enable the
next generation of self-service while
improving security
• Build the solution that works for
your airport, leveraging the existing
infrastructure

11. DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Sean Farrell, SITA at the
2017 SITA Air Transport IT Summit, Brussels.
2017 Air Transport IT Summit