SlideShare a Scribd company logo
The Wunderteam
Symbiosis Institute of Management Studies
Jayant Kumar Nath – 9503802173- Jayant.kumar2015@sims.edu
Shivani Sharan – 9923288778 - shivani.sharan2015@sims.edu
Varun Singh – 9527232297- varun.singh2015@sims.edu
1
OUR APPROACH
Identify potential Issues
Find the Competitive advantage
Potential using Digital Marketing
Strategy
The Idea
The Roadmap
Cost Benefit Analysis
2
Referral schemes
loyalty cards etc not used
Queries on business need to
be converted by following
up with the enquirer
INSIGHTS
More services e.g. library,
Pharmacy, ATM, Guesthouses
in all the clubs
Services
Online
Content
Online
Analytics
Search
Engines
Changes needed in the
Website
Need for Implementing
Solutions such as SEO and
Website Analytics to
increase conversion rate
Need to Increase activity
on FB, Twitter
Start online reputation
management
Social
Presence
Need to increase
awareness through mobile
apps, company blogs and
forums
Brand
Properties
Low return rate on major
search Engines
Remarketing
Offers
&
Discounts
Refer Attachment for complete Insights
3
What are the competitor’s doing right?
Developing interactive informative website with dynamic
content management
Websites
Need for better services and customer supportAnalytic Tools
Various modes of interaction with present and prospective customers
Online reputation
Management & consumer
Engagement
Various digital platforms used for offering discounts and creating
Brand awareness
Marketing through various
Offers and referrals
Competitors
Analysis
Clubs Homestead Convention Center4
OUR APPROACH
Identify potential Issues
Find the Competitive advantage
Potential using Digital Marketing
Strategy
The Idea
The Roadmap
Cost Benefit Analysis
5
26
68
0
10
20
30
40
50
60
70
80
Current Value Future Value
YOY Growth rate of BHSL
Future Projected Growth
Through
various
promotional
Campaigns
and digital
marketing, the
projected
Growth Rate
for Yr 2013-14
– 68%
6
OUR APPROACH
Identify potential Issues
Find the Competitive advantage
Potential using Digital Marketing
Strategy
The Idea
The Roadmap
Cost Benefit Analysis
7
How do we do it?
Secure
Existing
Membership
Explore
New
Leads
Aggressively
Market
To
Convert
Leads
8
Target
1. Corporate MNC by giving loyalty discounts
2. Social Networks of existing members
(Referrals and Group Discounts)
3. Follow up on Enquires and Email Marketing
Exsisting Membership should be secured
by giving out various loyalty bonus,
offers and engaging with them online.
How do we do it?
Secure
Existing
Membership
Explore
New
Leads
9
OUR APPROACH
Identify potential Issues
Find the Competitive advantage
Potential using Digital Marketing
Strategy
The Idea
The Roadmap
Cost Benefit Analysis
10
Life is better when shared !
GIVING BACK TO MOMS !!
The “Giving Back to Moms” Campaign
11
“Giving Back to Mothers”
Mom’s are the social binders of any family.
Target them by
1. Offering Discounts and offers on select services
2. Strategically placing digital billboards near societies
having our target market
3. Group discounts to invite friends of existing members
for a day
4. Gift packages for new mothers
5. Advertising of “Celebrations”
6. Media Buzz/ shows
7. Fashion Shows
8. Birthday specials
How do we do it?
Aggressively
Market
To
Convert
Leads
12
OUR APPROACH
Identify potential Issues
Find the Competitive advantage
Potential using Digital Marketing
Strategy
The Idea
The Roadmap
Cost Benefit Analysis
13
Core Digital Marketing
• Search Engine
Marketing (SEM)
• Search Engine
Optimization (SEO)
• Consumer Forums/
Testimonials
• Blog
• Gallery
• Newsletters/ Brochures
• Retargeting/
Remarketing Advertising
• Banners(Digital/
Inflatable)
Business need driven
Marketing
• Events/ awards
• Corporate tie-ups
• Special Offers
• Consumer deal
alerts(SMS/ email)
• Social media (facebook,
twitter, digg etc.)
• Interactive initiatives
• Online membership
• Referral schemes/
Rewards/ Loyalty Cards
Capital Investment,
consulting & operations
• Website Redesign/
Enhancements
• Mobile Website/ apps
• Mobile Marketing –
SMS, calls
• Tablet Website
• Online content/
reputation management
• Consulting
• Website operations
• Analytics and campaign
tracking
• Customer care services
Digital Marketing Strategy
14
Website Redesign
15
Mobile App
16
New Features introduced in website
• Prominently visible offerings
• Reservations
• Easily visible Reservation Form
• View/ Cancel reservations feature
• Interactive initiatives
• Share Photos
• Testimonials + OTA reviews
• Quick Query/ Live chat
• My BRIGADE Experience
• Community Forum
• Social Media (Facebook, Twitter, Digg, Stumbleupon, RSS feeds)
• Information
• Newsletter subscription
• Blog
• Press Room
• Contd... 17
New Features introduced in website
• Events
• Online memberships (Sign in/ Sign up)
• Youtube channel
• Virtual Tour – Enhanced (Panorama view high resolution photos/ videos)
• Information about location
• Why BRIGADE ?
• Loyalty
• Rewards Card
• Customer Engagement Events/ Campaigns (Love You MOM)
• “We Care” – Customer Service
• Mobile App download
• Website feedback link
• “What’s new” pane
• “Be the winner” - Online/ Mobile games and contests for members with special prizes for
winners
18
OUR APPROACH
Identify potential Issues
Find the Competitive advantage
Potential using Digital Marketing
Strategy
The Idea
The Roadmap
Cost Benefit Analysis
19
Digital Marketing Costs(Rs Lakh)1
SEO(Search Engine
Optimization) 4
SEM(Search Engine
Marketing) 3
Email Marketing 0.9
Display Advertising
(banners) 0.6
Consistency 0.3
Print media advertising 0.6
TV Ads 1.2
Youtube presence 1
Total 11.6
Cost – Benefit Analysis
0
2
4
6
8
10
12
14
Costs(Rs Lakh)
Costs(Rs Lakh)
http://www.emarketz.net/top-banners/express-seo#top1
20
21
BIBLIOGRAPHY
Google Online Marketing Challenge
An open metric for pricing digital signage ads: vJive's SCQ
Advertising Service Led Screen Digital in Bangalore - Advertising, Promotions And Events - Infomedia Yellow Pages
Digital Advertising Service in Bangalore - Advertising, Promotions And Events - Infomedia Yellow Pages
Low Cost SEO | E Marketz - Digital Marketing Agency | SEO Company Based in New Delhi India
Express SEO | E Marketz - Digital Marketing Agency | SEO Company Based in New Delhi India
Facebook Twitter Marketing | E Marketz - Digital Marketing Agency | SEO Company Based in New Delhi India
Video Marketing | E Marketz - Digital Marketing Agency | SEO Company Based in New Delhi India
Club Membership in Bangalore
Country Club India, Country Club, Country Vacations India
Palm Meadows
22

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Sims wunderteam

  • 1. The Wunderteam Symbiosis Institute of Management Studies Jayant Kumar Nath – 9503802173- Jayant.kumar2015@sims.edu Shivani Sharan – 9923288778 - shivani.sharan2015@sims.edu Varun Singh – 9527232297- varun.singh2015@sims.edu 1
  • 2. OUR APPROACH Identify potential Issues Find the Competitive advantage Potential using Digital Marketing Strategy The Idea The Roadmap Cost Benefit Analysis 2
  • 3. Referral schemes loyalty cards etc not used Queries on business need to be converted by following up with the enquirer INSIGHTS More services e.g. library, Pharmacy, ATM, Guesthouses in all the clubs Services Online Content Online Analytics Search Engines Changes needed in the Website Need for Implementing Solutions such as SEO and Website Analytics to increase conversion rate Need to Increase activity on FB, Twitter Start online reputation management Social Presence Need to increase awareness through mobile apps, company blogs and forums Brand Properties Low return rate on major search Engines Remarketing Offers & Discounts Refer Attachment for complete Insights 3
  • 4. What are the competitor’s doing right? Developing interactive informative website with dynamic content management Websites Need for better services and customer supportAnalytic Tools Various modes of interaction with present and prospective customers Online reputation Management & consumer Engagement Various digital platforms used for offering discounts and creating Brand awareness Marketing through various Offers and referrals Competitors Analysis Clubs Homestead Convention Center4
  • 5. OUR APPROACH Identify potential Issues Find the Competitive advantage Potential using Digital Marketing Strategy The Idea The Roadmap Cost Benefit Analysis 5
  • 6. 26 68 0 10 20 30 40 50 60 70 80 Current Value Future Value YOY Growth rate of BHSL Future Projected Growth Through various promotional Campaigns and digital marketing, the projected Growth Rate for Yr 2013-14 – 68% 6
  • 7. OUR APPROACH Identify potential Issues Find the Competitive advantage Potential using Digital Marketing Strategy The Idea The Roadmap Cost Benefit Analysis 7
  • 8. How do we do it? Secure Existing Membership Explore New Leads Aggressively Market To Convert Leads 8
  • 9. Target 1. Corporate MNC by giving loyalty discounts 2. Social Networks of existing members (Referrals and Group Discounts) 3. Follow up on Enquires and Email Marketing Exsisting Membership should be secured by giving out various loyalty bonus, offers and engaging with them online. How do we do it? Secure Existing Membership Explore New Leads 9
  • 10. OUR APPROACH Identify potential Issues Find the Competitive advantage Potential using Digital Marketing Strategy The Idea The Roadmap Cost Benefit Analysis 10
  • 11. Life is better when shared ! GIVING BACK TO MOMS !! The “Giving Back to Moms” Campaign 11
  • 12. “Giving Back to Mothers” Mom’s are the social binders of any family. Target them by 1. Offering Discounts and offers on select services 2. Strategically placing digital billboards near societies having our target market 3. Group discounts to invite friends of existing members for a day 4. Gift packages for new mothers 5. Advertising of “Celebrations” 6. Media Buzz/ shows 7. Fashion Shows 8. Birthday specials How do we do it? Aggressively Market To Convert Leads 12
  • 13. OUR APPROACH Identify potential Issues Find the Competitive advantage Potential using Digital Marketing Strategy The Idea The Roadmap Cost Benefit Analysis 13
  • 14. Core Digital Marketing • Search Engine Marketing (SEM) • Search Engine Optimization (SEO) • Consumer Forums/ Testimonials • Blog • Gallery • Newsletters/ Brochures • Retargeting/ Remarketing Advertising • Banners(Digital/ Inflatable) Business need driven Marketing • Events/ awards • Corporate tie-ups • Special Offers • Consumer deal alerts(SMS/ email) • Social media (facebook, twitter, digg etc.) • Interactive initiatives • Online membership • Referral schemes/ Rewards/ Loyalty Cards Capital Investment, consulting & operations • Website Redesign/ Enhancements • Mobile Website/ apps • Mobile Marketing – SMS, calls • Tablet Website • Online content/ reputation management • Consulting • Website operations • Analytics and campaign tracking • Customer care services Digital Marketing Strategy 14
  • 17. New Features introduced in website • Prominently visible offerings • Reservations • Easily visible Reservation Form • View/ Cancel reservations feature • Interactive initiatives • Share Photos • Testimonials + OTA reviews • Quick Query/ Live chat • My BRIGADE Experience • Community Forum • Social Media (Facebook, Twitter, Digg, Stumbleupon, RSS feeds) • Information • Newsletter subscription • Blog • Press Room • Contd... 17
  • 18. New Features introduced in website • Events • Online memberships (Sign in/ Sign up) • Youtube channel • Virtual Tour – Enhanced (Panorama view high resolution photos/ videos) • Information about location • Why BRIGADE ? • Loyalty • Rewards Card • Customer Engagement Events/ Campaigns (Love You MOM) • “We Care” – Customer Service • Mobile App download • Website feedback link • “What’s new” pane • “Be the winner” - Online/ Mobile games and contests for members with special prizes for winners 18
  • 19. OUR APPROACH Identify potential Issues Find the Competitive advantage Potential using Digital Marketing Strategy The Idea The Roadmap Cost Benefit Analysis 19
  • 20. Digital Marketing Costs(Rs Lakh)1 SEO(Search Engine Optimization) 4 SEM(Search Engine Marketing) 3 Email Marketing 0.9 Display Advertising (banners) 0.6 Consistency 0.3 Print media advertising 0.6 TV Ads 1.2 Youtube presence 1 Total 11.6 Cost – Benefit Analysis 0 2 4 6 8 10 12 14 Costs(Rs Lakh) Costs(Rs Lakh) http://www.emarketz.net/top-banners/express-seo#top1 20
  • 21. 21
  • 22. BIBLIOGRAPHY Google Online Marketing Challenge An open metric for pricing digital signage ads: vJive's SCQ Advertising Service Led Screen Digital in Bangalore - Advertising, Promotions And Events - Infomedia Yellow Pages Digital Advertising Service in Bangalore - Advertising, Promotions And Events - Infomedia Yellow Pages Low Cost SEO | E Marketz - Digital Marketing Agency | SEO Company Based in New Delhi India Express SEO | E Marketz - Digital Marketing Agency | SEO Company Based in New Delhi India Facebook Twitter Marketing | E Marketz - Digital Marketing Agency | SEO Company Based in New Delhi India Video Marketing | E Marketz - Digital Marketing Agency | SEO Company Based in New Delhi India Club Membership in Bangalore Country Club India, Country Club, Country Vacations India Palm Meadows 22