1. Robert Alan Black, Ph.D., CSP
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2. Robert Alan Black, Ph.D., CSP
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3. Robert Alan Black, Ph.D., CSP
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4. Robert Alan Black, Ph.D., CSP
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Our Offices are Communities
that Can Become Orchestras
Robert Alan Black, Ph.D., CSP
4
5. Robert Alan Black, Ph.D., CSP
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Our Offices are Communities
that can Become Orchestras
Robert Alan Black, Ph.D., CSP
5
CC,rr,ee,88,nn,gg!!
CapabilitiesCapabilities
6. Robert Alan Black, Ph.D., CSP
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CC,rr,ee,88,nn,gg!!
CapabilitiesCapabilities
7. Robert Alan Black, Ph.D., CSP
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CC,rr,ee,88,nn,gg!!
CapabilitiesCapabilities
Why do we need
8. Robert Alan Black, Ph.D., CSP
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'Don't hire, promote own kind
at expense of S'poreans'
9. Robert Alan Black, Ph.D., CSP
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Goals of this Session
Help you accept
.
…that you are more creative
than you may believe?
10. Robert Alan Black, Ph.D., CSP
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Goals of this Session
Help you accept
.
…that ALL employees are
and can become more creative
than you may believe.
11. Robert Alan Black, Ph.D., CSP
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Goals of this Session
.
…to share a working system
for developing Cre8ng Communities
within your office or workplace.
12. Robert Alan Black, Ph.D., CSP
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Goals of this Session
.
…and to experiment with
creative thinking techniques and a
Creative Solution Generating Process.
13. Robert Alan Black, Ph.D., CSP
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14. Robert Alan Black, Ph.D., CSP
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Who Are You?
See possibilities
Self- knowledgeable
Self-actualizing
Self-disciplined
Sense of destiny
Sensitive
Severely critical of…
Specific interests
Synthesize correctly
Tolerant of ambiguity
Adaptable
Curious
Divergent thinker
Energetic
Fantasize, able to
Flexible thinker
Fluent
Future oriented
Humor
Idealistic
Imaginative
Independent
Ingenious
Learning, always
Non-conforming
Not motivated by money
Observant, highly
Open-ended
Original - uniqueness
Passionate about their work
Perceive world differently
Question asker
Circle, check, mark
all of the following traits
that fit you now.
15. Robert Alan Black, Ph.D., CSP
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16. Robert Alan Black, Ph.D., CSP
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Let’sLet’s
BREAK someBREAK some
CrayonsCrayons
17. Robert Alan Black, Ph.D., CSP
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18. Robert Alan Black, Ph.D., CSP
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TeamBuilders Gordian Knot
Ball Toss
Scavenger Hunt
Eyeballers™
Rope exercises
Jigsaw puzzles
Cartoon lines
Name Game
19. Robert Alan Black, Ph.D., CSP
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__ jewelry __ tie tack
__ fence __ art statue
__ clean nails __ pipe cleaner
__ gas appliance __ dwarf trombone
cleaner
__ anchor __ ammunition
__ magnets __ sling shot
__ bubble blower __ pin
__ eyeglass frames __ zipper
__ house wiring __ decoration
__ plug puller __ corn skewers
__ handles __ belt hanger
__ swinging bridge __ jump rope
__ bobby pin __ curler
__ fork __ ear cleaner
__ toothpick __ missile
__ welding rod __ tie clip
__ fish hook __ chain link
__ cheese slicer __ tie wire
During Workshops on Creative Thinking, participants were asked to come
with ideas to improve, better use, or sell paper clips. Your task is to pick
which of their ideas you think are creative. Work for three minutes.
__ skewer __ stirrer
__ needle __ toad stabber
__ ladder __ hammock
__ tire poker __ coat hanger
__ hypo needle __ knitting needles
__ eye scratcher __ sword
__ paint stirrer __ flower holder
__ picture hanger __ spring
__ snowshoe __ lightning rod
__ ice skate blade __ scrap iron
__ ski pole __ toe brace
__ tracer tool __ finger brace
__ boot strap __ boot hook
__ animal trap __ sled
__ Christmas __ doll clothes
ornaments hanger
__ wind chime __ cigarette holder
__ tinsel __ languages
__ alphabets __ numbers
__ hanging __ plant stake
WhatisCreative?
20. Robert Alan Black, Ph.D., CSP
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What?
Questions we ask…
21. Robert Alan Black, Ph.D., CSP
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What Else?
What Else?
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How?
Questions we ask…
23. Robert Alan Black, Ph.D., CSP
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HowHow
Else?Else?
24. Robert Alan Black, Ph.D., CSP
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w/Serious
Mix Fun
25. Robert Alan Black, Ph.D., CSP
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creative people spend
20 minutes looking at a orange
juice box
because it says "concentrate."
26. Robert Alan Black, Ph.D., CSP
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Creativity is Your Choice
Daily make the choice
to be Creative in much
to most of what you do.
27. Robert Alan Black, Ph.D., CSP
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Are you a
28. Robert Alan Black, Ph.D., CSP
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What is it?
What
Might
it be?
29. Robert Alan Black, Ph.D., CSP
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what is half of...
12
30. Robert Alan Black, Ph.D., CSP
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what is half of...
12
6, 1, 2, 1 x 6, 2 x 3,
11:30, 1/2 dozen
31. Robert Alan Black, Ph.D., CSP
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what is half of...
1 2
X II
twe lve
IIIIII IIIIII
32. Robert Alan Black, Ph.D., CSP
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Other uses for a...
Brick
33. Robert Alan Black, Ph.D., CSP
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Other uses for a...
Marbles
34. Robert Alan Black, Ph.D., CSP
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Creative
Thinking
Tools
Forced
Relationships
Animal (a-z) Product
36. Robert Alan Black, Ph.D., CSP
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1. Play it safe
2. Know your limitations : pigeonhole yourself
3. It's just a job, keep your mouth shut
4. Show you're the smartest guy in the room,
make skepticism your middle name
5. Be the tough guy, demand to see the data
6. Respect history, always give the past
the benefit of the doubt
7. Stop the madness before it can get started
37. Robert Alan Black, Ph.D., CSP
alan @ cre8ng.com
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1. Play it safe
2. Know your limitations : pigeonhole yourself
3. It's just a job, keep your mouth shut
4. Show you're the smartest guy in the room,
make skepticism your middle name
5. Be the tough guy, demand to see the data
6. Respect history, always give the past
the benefit of the doubt
7. Stop the madness before it can get started
Uncreative
Uncreative
38. Robert Alan Black, Ph.D., CSP
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8. Been there, done that. Use experience as a weapon
9. Keep your eyes closed... your mind too
10. Assume there is no problem
11. Underestimate your customers
12. Be a mentor, give sound advice to people who for you
13. Be suspicious of the "creatives"
14. When all else fails, act like a grown-up
39. Robert Alan Black, Ph.D., CSP
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8. Been there, done that. Use experience as a weapon
9. Keep your eyes closed... your mind too
10. Assume there is no problem
11. Underestimate your customers
12. Be a mentor, give sound advice to people who for you
13. Be suspicious of the "creatives"
14. When all else fails, act like a grown-up
Uncreative
Uncreative
40. Robert Alan Black, Ph.D., CSP
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41. Robert Alan Black, Ph.D., CSP
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What do
You Need
IDEAS for?
42. Robert Alan Black, Ph.D., CSP
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43. Robert Alan Black, Ph.D., CSP
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=
Divergent Thinking Tool
Brainstorming
Quantity breeds Quality
Freewheeling of ideas
Hitchhike/Combine Ideas
No Judgement
44. Robert Alan Black, Ph.D., CSP
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=
Divergent Thinking Tool
Brainwriting
Quantity breeds Quality
Freewheeling of ideas
Hitchhike/Combine Ideas
No Judgement
45. Robert Alan Black, Ph.D., CSP
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=
Divergent Thinking Tool
Alphabetizing
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
46. Robert Alan Black, Ph.D., CSP
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S.C.A.M.P.E.R. CHECKLISTING
S.C.A.M.P.E.R. is a form of CHECKLIST. A CHECKLLIST is a
prepared list of words, verbs, questions that you can use that can
spark new ideas, change your thinking or your point of view or
even you mood and the direction your thinking at the moment and
take you into many directions.
S.C.A.M.P.E.R. was created by Bob Eberle, teacher/educational
consultant in the 1970 s to teach the concept of CHECKLISTING
to school children by using a memory device (acronym) that they
could easily remember when they needed to generate new ideas or
remember existing or past ideas. It is used as the foundation for
Michael Michalko’s excellent Creative Thinking Tools book…
THINKERTOYS.
First Step
Write out the word S.C.A.M.P.E.R. vertically on a piece of paper or on a flip
chart/chalkboard or other surface that the group can see.
Second Step
Write out what the 7 letters stand for.
Third Step
Then use each of the 7 by asking questions using these verbs to
improve/change/revise your challenge or problem to generate potential ideas and
solutions.
Fourth Step
Read over the ideas you have produced and select the best
To work on to turn them into HOT SOLUTIONS to use.
=
S. = substitute
C. = combine
A. = adapt, adopt
M. = minify, magnify
P. = put to other uses
E. = eliminate
R. = reverse
Divergent Thinking Tool
47. Robert Alan Black, Ph.D., CSP
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Forced Relationships
This is an idea generating technique that appears in many books about
creative thinking and creative thinking or innovation tools.
First Step
choose something totally unrelated to the problem or challenge
You or your group are working on.
Second Step
List everything you or your group know about it.
(Who? What? When? Where? Why? How?…
physical, visual, tactile,…all senses, good and bad)
Third Step
List everything you or your group know about your problem or challenge.
(WWWWWH…and using all the senses)
Fourth Step
Take items/details/aspects from the first list and FORCE FIT them to
features Or details from the second list. Your goal is to see if the features
from The randomly chosen, unrelated thing/animal sparks ideas for
improving, Changing, correcting features of the problem.
A traditional example or warm-up for doing this consists of…
1st. Ask the person or group to write everything they know about a
canary (or a bird in their country.
2nd. Ask the person or group to write everything they know about
the chair they are sitting in.
3rd. Then I ask them to combine (FORCE FIT or make a
FORCED Relationship) one item from the canary list with
The chair’s list with the goal to improve, change, correct the chair
design or to generate ideas for designing the ultimate chair.
Sample
+ =
Feathers-Soft + chair is hard = make seat soft
Yellow + chair is ship gray = add color
Divergent Thinking Tool
48. Robert Alan Black, Ph.D., CSP
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S.P.R.E.A.D.ng
S – Supporting
P – Promoting
R – Recognizing and Rewarding
E – Encouraging and Educating
A – Applying
D – Developing
C,r,E,8,N,G!
Creative Solution Seeking Process
C – Collect, choose your challenge to generate
creative ideas for solutions
r – read, reap, reorganize information about
your challenge
E – examine the information and various ways to
look at your challenge and choose the one that best
defines your challenge best
8 – generate ideas for your challenge using 8
different approaches, creative thinking tools and
techniques
N – Narrow down your many ideas into the best
and narrow those down to one you are willing to
commit to and/or are excited about
G – Gather resources: human and other, generate
a plan, schedule and GO FOR IT!
49. Robert Alan Black, Ph.D., CSP
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“A journey of 1,000 miles begins with a single step.”
50. Robert Alan Black, Ph.D., CSP
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52. Robert Alan Black, Ph.D., CSP
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53. Robert Alan Black, Ph.D., CSP
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S.P.R.E.A.D.
SUPPORTING
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S.P.R.E.A.D.
PROMOTING
55. Robert Alan Black, Ph.D., CSP
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S.P.R.E.A.D.
RECOGNIZING
REWARDING
56. Robert Alan Black, Ph.D., CSP
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S.P.R.E.A.D.
ENCOURAGING
EDUCATING
57. Robert Alan Black, Ph.D., CSP
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S.P.R.E.A.D.
APPLYING
58. Robert Alan Black, Ph.D., CSP
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S.P.R.E.A.D.
DEVELOPING
59. Robert Alan Black, Ph.D., CSP
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60. Robert Alan Black, Ph.D., CSP
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How do you
Collect or
Generate
IDEAS ?
61. Robert Alan Black, Ph.D., CSP
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Creative Solution Generating Process
62. Robert Alan Black, Ph.D., CSP
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C – Collect,
choose your challenge to
generate creative ideas for
solutions
63. Robert Alan Black, Ph.D., CSP
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r – read, reap, reorganize
information about your
challenge
64. Robert Alan Black, Ph.D., CSP
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E – ExamineE – Examine
the information and various
ways to look at your
challenge and choose the one
that best defines your
challenge best
65. Robert Alan Black, Ph.D., CSP
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8 – generate ideas
for your challenge using
8 different approaches,
creative thinking tools and
techniques
66. Robert Alan Black, Ph.D., CSP
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N – Narrow
down your many ideas into
the best and narrow those
down to one you are willing
to commit to and/or are
excited about
67. Robert Alan Black, Ph.D., CSP
alan @ cre8ng.com
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G – Gather
resources: human and other,
generate a plan, schedule and
GO FOR IT!
68. Robert Alan Black, Ph.D., CSP
alan @ cre8ng.com
http://www.cre8ng.comBroken Crayons
C – Collect, choose your challenge to generate
creative ideas for solutions
r – read, reap, reorganize information about
your challenge
E – examine the information and various ways
to look at your challenge and choose the one
that best defines your challenge best
8 – generate ideas for your challenge using 8
different approaches, creative thinking tools
and techniques
N – Narrow down your many ideas into the
best and narrow those down to one you are
willing to commit to and/or are excited about
G – Gather resources: human and other,
generate a plan, schedule and GO FOR IT!
69. Robert Alan Black, Ph.D., CSP
alan @ cre8ng.com
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How will
You Apply
Your Ideas?
70. Robert Alan Black, Ph.D., CSP
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Our Offices are Communities
that Can Become Orchestras
Robert Alan Black, Ph.D., CSP
70