IndranilGhosh_Resume_Jan2016

Resume Address: 5th Ashworth Road
IndranilGhosh Gorifa, 24 Parganas(North),
Phone: 9831638027 Mobile: 9831638027
Mailto: ghoshindranil27@gmail.com West Bengal – 743166.
Resume
______________________________________________________________________________________________________
Profile
 Currently working as a Solution Architect in TCS’ Center of Excellence having extensive exposure in Oracle fusion
middleware products - Oracle WebCenter Portal, Oracle WebCenter Content, Oracle WebCenter Sites, Oracle ADF
Oracle SOA & BPM and MAF.
 More than 14 years of experience in custom software development using Portals (Oracle WebCenter, IBM WebSphere,
and Liferay) and Java-J2EE encompassinga widerange of skill set in a CMM level 5 & Six Sigma compliant organization.
 Extensive experience with analysis, design, development, customizations and implementation of software applications
in J2EE & Portal Technology of different vendors like Oracle, IBM, BEA & Liferay.
 Proficient in analyzing and translating business requirements to technical requirements and design.
 Good knowledge in Object Oriented Programming and development.
 Experience in leadingand managingteams. Worked in multipleroles – Solution Architect, Application Architect, Project
Lead, Technical Lead, and Developer. Also Handled additional responsibilities in Configuration management, planning.
 Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
Completed a few certifications:
 Oracle WebCenter Implementation Specialist for Oracle WebCenter 11g.
 Oracle WebCenter Implementation Specialist for Oracle WebCenter Content 11g.
 Oracle Document Cloud Service Specialist
 Oracle SOA Suite 11g Certified Implementation Specialist
 Sun Certified Java Programmer (SCJP).
 Sun Certified Web Component Developer (SCWCD).
Experience Details
TCS Experience Ongoing – 4 years till date
Prev. Experience Experience in companies like IBM India, Cognizant Technology Solutions & Tata InfoTech Ltd
Total Experience 14 Years
Current Role Description
Solution Architect: Currently workingin TCS’ OracleCenter Of Excellence (COE)[ a partof EnterpriseSolutions (EntSol) of TCS]
as a Solution Architect in Oracle Fusion Middleware stack. In OracleCOE, we constantly work on various products fromOracle
Fusion Middlewarestack likeOracleWebCenter Portal,OracleWebCenter Sites, OracleEndeca, OracleSOA, OracleBPM and
OracleMAF. We also supportvarious projects and newopportunities in these areas by getting involved in architecting and
designingapplicationsacrossdifferentchannels.
We need to work closely with the presales team to provide estimations and solutionsfor the new proposals as well as prepare
in-houseapplications/solutions to demonstrate our capability to new & existingcustomers. We are also involved in producing
technical assets for our company likewhitepapers and other technical documents for the purposeof knowledge sharingamong
different teams at an Enterprise level.

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Contributions/Achievements
There are a few notableachievements and significantcontributions fromme duringmy various engagements in different roles
till date:
 Provided Solution Architecture and Pricing for a RFP for Large Utility Organization in Australia that involved WebCenter
Sites deployment on Amazon Cloud. The solution involved optimizing DevOps with a single codebase for Web and
Mobile Applications (WebCenter Sites + MAF). This helped in a major win for TCS in WebCenter Sites for Australia.
 Provided Digital Solution to a large customer dealing in Gemological Industry in United States. Helped in redesigning
their site to engage effectively with external customers as well as providing necessary collaboration among internal
employees.
 One more recent contribution consisted of providing Oracle Imaging Solution on ERP for an Airlines company in
Australia. It was all about implementing Oracle WebCenter Content as Enterprise Content management solution along
with WebCenter Capture for automating their PO invoices and supplier receipts.
 Worked as a Senior Solution Architect/Technical ProjectManager in a largeopportunity for a South African bank
helpingthem to come with their digital strategy in Driva implementation with OracleWebCenter and OracleSOA Suite.
 Played a significantroleas a Solution Architectin proposinga winningsolution with WebCenter and SOA for a Marine
company in Asia pacific.
 Worked as a Solution Architect for a Canadian government opportunity (WSIB) helping in preparing& proposingthe
solution architecturefor WSIB adaptiveportal with WebCenter portal 11g and WebCenter Content 11g. A major win for
TCS in WebCenter area in Canada region.
 Enabled TCS to win a major bid in the Americas for a large company engaged in network data storage and management
solutions acrosstheglobe. Proposed a WebCenter Portal solution for their customer support center portal.
 Architected the development of Remote Site Monitoringfor Clinical Trials solution for lifesciencedomain from COE
involvingdifferentstake holders across theorganization and partners.
 Worked as a Solution Architect for the Celgene opportunity by helping in preparing& proposingthe solution
architecturefor REMS Harmonization Pharmacy portal resultingin an importantwin for TCS in major market.
 Designed the POC development for the Bank of America accountwhich enabled TCS to be selected as a Strategic
partner for webcenter implementations. Also worked on the design for implementing WebCenter Portal for Bank of
America with the TCS development team.
 Helped to solvethe performance issues in theDubai Municipality projectby analyzingand suggesting ideas like- Lazy
loadingof the tabs (initially loadingonly firsttab - Announcement in the Employee Home Page, Improved Database
Connection Management & Moving static content/images from UCM to application server folders thus reducing
unnecessary callsto UCM).
 Designed the Comment Attachment section in the ServiceRequest application of JP Morgan Chase after there was a
problem in the existingdesign.Originally Comment Attachment was a separateWeb application deployed in the WAS
server and it was invoked from portlet through the iFrame tag. Due to IP Filteringissueall thebrowser callsto the WAS
(WebSphere Application Server) was blocked and thus the Comment Attachment application needed to be addressed.I
used the same form that was used to collectother data from the user to submitthe attachment data --- dynamically
changingthe encoding type of the form. Then from the utility classI used the HTTP URL Connection to call a resource
(servlet) in the WAS --- thus the call was from the portal server instead of the browser . Then the request was captured
in the application in the WAS and from there on itwas saved in the appropriateDB.
Note: The call had to go through WAS because all theData Sources are created in WAS and we cannothave any data
sourcein the WAS of the Portal Server as per the clientmandate.
 Architected the DSSUI (Decision Support System – User Interface) portal application in a way to integrate with Cognos

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server such that requests from the portal UI would fetch the runtime charts from Cognos and show them in the portal.
Not only designed the portal but provided the approach for integration with Cognos.
Responsibilities
Followingwere the responsibilities undertaken duringdifferent roles
 Managingthe entire technical deliveryand implementation
 Understand the business needs and requirements of the customer through technical expertise.
 Participatein the Architecture decisionsbased on the Prototype development for the technologies chosen.
 Create the System Requirements from the Business requirements.
 Develop the Macro Design Document of the Application to be built.
 Develop the Low Level Design Document for the development team to work with based on the System Requirements
and Macro Design Document.
 Coordinatingwith the Test teams for different types of testing as mandated by Client.
 Clientinterfacingover phone and work with the new requirement.
 Trainingand mentoring. Sharingbest practices to other projects in the accountand outside the account
 Meetings with Business to discusspriorities, general feedback, project issues,priority setting,consultingnew practices
and drive process improvement
 Trainingand SubjectMatter Expert (SME’s) session.Sharingbestpractices to other projects in the accountand
outsidethe account
 Facilitatea technological communication channel between multipleclients and supportteams
 Review and create billingpoints for internal tracking
 Communicate the business requirements to various teams includingITclient,Onsite,Offshore
 Negotiation on the servicelevel agreements with the customers for a particularReport
 Clientwalkthrough and acceptance
 Meetings with Business to discusspriorities,issues and feedbacks.Also guideclients on Technical subjectmatter
liketechnology choiceand help with the product selection.
 Monitor the day to day work status and effort tracking
 Status Reporting to Business and Management
 Interview, inductnew talents for the project
Project Experience Summary
Project, Role City West Water - MyAccount , Senior Solution Architect
Client City West Water, Australia
Period 6th July 2015 till date (Onsite – Melbourne, Offshore - Kolkata)
Description As partof the Fairer Water Bills initiativeCity WestWater (CWW) has proposed a number of efficiency
measures and enhancements. To achieve these goals CWW needs to enhance the use and adoption of
technology and position self-servicedigital channelsto connect more effectively with customers.
City West Water’s intention is to use Amazon Web Services (AWS) to Host the majority of the CWW My
Account Solution,this includes all of the OracleWebCenter Sites Software, Databases and other
associated components.
CWW My Account Microsite,MobileApps and Tablet Apps is being developed in OWS, benefiting from a
singledevelopment effort and the powers and features of OWS to scaleand render for multipledevices
and platforms.
iOS and Android Device Application wrappers used to allow for the device specific features :

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 Notifications
 Device Camera
 Geo-location
The microsite solution is being implemented using WebCenter Sites 11.1.1.8 and Oracle SOASuite 11g on Amazon
Cloud whereas the hybrid mobile solution would be implemented using Oracle MAF.
Workingas anSenior Solution Architect for the project managing a team of10 members with notable contributionin:
Reviewing& Suggesting User Requirements and providing high level design document working at Client Site -
Melbourne.
My job functions included :
 Reviewing andAnalyzingUser Requirements
 Managingand Leading a team of10 members from different locations – Kolkata & Melbourne
 Establishandenforce technical standards, best practices, procedures andframework in software
development life cycle
 Designingthe MyAccount Microsite application inWebCenter Sites along with Rest services to connect to
application’s database andvarious SOA tasks usingBPEL/Mediator/BAM.
 Establishandenforce code reviewand adherence to codingstandards
 Maintainan effective code version control system, supervise and manage the resolution of versionor
environment conflicts
 Ensure codesare implementedthat meet performance and loadtest criteria
 As a Technical Architect to address, resolve,alltechnical issues encountered during project implementation
 Interface betweenproject teamandprincipalproduct vendors for technical support issue andresolution
Project, Role Driva Portal , Senior Solution Architect/ Technical Project Manager
Client WesBank, South Africa
Period 6th Jan 2014 to 15th Oct 2014 (onsite – Johannesburg, Offshore - Kolkata)
Description
Driva website ofWesBankis a new, innovative product designto drive customer engagement, loyaltyandprovide us
with a reasonto communicate withour customers to upsell andcross sell. The Website must be integratedto the
WesBankCORE system as well as the Campaign Management System. The Driva solution will be available to the
various FCO’s adJV’s. This therefore requires that the relevant brands are affordedbrandingandownership
opportunityfor whenever the customer journeyoriginates fromthe respective FCO and JV site.
It is foreseenat this stage that eachFCO will have their own unique CSS style sheet andeach JV will have their
respective brandedwebartifacts.
Driva solution willneed to use the SITE IDof the originatingwebsite to determine whichCCStyle sheet to use as well
as what Brandingartifacts to use.
• Helps inCustomer Engagement andloyaltyacross multiple channels
• Acceleratesthe communications to various different customer groups
• Enables access ofkeyDocuments anytime andanywhere by authorizedpersons
• Provides notifications about break-even point to the customers sothat theycan take necessarydecisions
about their loans.
• Enables centralgovernance of all documents uploadedbyvarious user groups.
• Ensures retention ofDocuments in line withcompliance regulations
• Provides abilityfor MyAmort Alert, MyDrivingStyle, SafetyGuidelines andRewards Redemption.
This solution is implemented using WebCenter Portal 11g , Oracle SOASuite 11g and Webcenter Content 11g.
Worked as anSeniorArchitect cum Technical Project Manager for the project managing a team of20 members with
notable contributionin: Reviewing& SuggestingUser Requirements, Designingthe different modulesof the
applications in Portal and Framework development .
My job functions included :
 Reviewing andAnalyzingUser Requirements
 Managingand Leading a team of20 members from different locations

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 Designingdifferent modules ofPortal, Content management anddifferent SOA tasks using
BPEL/Mediator/BAM.
 Establishandenforce code reviewand adherence to codingstandards
 Maintainan effective code version control system, supervise and manage the resolution of versionor
environment conflicts
 Ensure codesare implementedthat meet performance and loadtest criteria
 Ensure codesare implementedthat meet vulnerability assessment criteria
 As a technical leadto address, resolve, all technical issues encounteredduringproject implementation
 Interface betweenproject teamandprincipalproduct vendors for technical support issue andresolution
 Resource management - effective taskassignment and tracking
 Technical team performance evaluation
Project, Role BOA Customer Portal – Advisory Architect
Customer Bank Of America - Charlotte, North Carolina
Period 21 Aug 2013 to 15th Dec 2013 (Offshore, Kolkata)
Description
This is an Americanmultinational bankingandfinancial services corporationheadquarteredin Charlotte, North
Carolina. It is one ofthe world's largest financial institutions, servingindividuals, small-andmiddle-market businesses
and large corporations with a fullrange of banking, investing, asset management andother financial and risk
management products andservices. Major challengesinclude
• Dependencyoncallcenter/Bankfor managing accounts
• Manual effort for account Maintenance
• Lack of streamlining of client entitlement s
BOA portal -- the leading-edge customer self service Portal is being built withWebCenter Portal 11g, Oracle ADF, EJB
and JAX-WS web services offeringrobust online self-service capabilities incommercial banking while transformingthe
client’s experience andStreamliningthe Client Entitlement process using Roles, andeliminate wet signatures and
paper wherever possible.
Worked as anadvisory architect for the project withnotable contribution in followingareas:
• Analyze and Review User Requirements
• Design Guidelines Document Creation.
• Designingthe different modules ofthe applications in Portal
• Participate in Design reviews andsetting upof a custom frameworkfor development.
• Help bankto fulfill client self service inorder to reduce manual handoffs andstreamline
fulfillment and servicingrequests receivedbythe bank
• IntegrationDesignthrough specializedgroup
• Offshore / Onsite model - Monitoring integrated interfaces on 24*7 basis
Project, Role WSIB Portal – Solution Architect
Customer WSIB – CanadianGovernment
Period Jan 2013 to Aug 2013 (Offshore, Kolkata)
Description
The customer is Government agency(branch of Ministryof Labour) whichfunctions as wokers’ compensationinsurer.
For employers, it provides no-fault collective liabilityinsurance and access to industry-specific healthandsafety
information. For workers, it provides lossof earnings benefits andhealth care coverage
Some of the business challenges facedare :
• Current technologyplatform that supports the WSIBwebsite,eServices portal andintranet is
outdatedandnolonger meets business transformationneeds.
• Current website designandfragmentedsystems doesn’t alloweffective online environment.
• Facilitate users to perform a task, suchas accessing an eService, or finding information in a more
efficient manner
TCS Deliveryteamcontributed in the followingway:
• Design andDevelop a brand New Website withnew Look & Feel

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• Design andDevelop eService Portal framework to be consumedbythe ACES Portal
• ImplementedDirectoryof Records withinthe WSIBsite (portedfromthe ministrysite)
• Enable Multi Device support (i.e. Mobile, tablet)
• Web 2.0 Ready(Forum, Social Networking& Wiki)
• AODA Accessibilitycompliant
• Consolidatedwebsite andeService portal to strategic Oracle Portal
WSIB portal -- the leading-edge customer selfservice Portal is being built with WebCenter Portal 11g, Oracle ADF, SOA
Web Services.
I worked as a SolutionArchitect for the project withnotable contributionin:
• Analyze and Review User Requirements
• Design Guidelines Document Creation.
• Designingthe different modules ofthe applications in Portal
• Participate in Designreviews andsetting upof a custom frameworkfor development.
Project, Role Oracle COE – Solution Architect
Customer BT Fleet
Period January2013 (Offshore, Kolkata)
Description
Migrationof the BT Fleet portal fromPlumtree Portal 6.0 on WebLogic 8.1 to WebCenter 11g.
Worked as a solutionarchitect for proposing the roadmapof migrationalong withthe pros & cons of the different
approaches that couldbe taken.
Alsoparticipatedinthe design reviews and discussions to provide a long term strategyfor BT Fleet withWebCenter.
Project, Role Remote Site Monitoring for Clinical Trials Solution : Solution Architect
In House Solution Remote Site Monitoring for Clinical Trials
Period Aug 2012 to Dec 2012 (Offshore, Kolkata)
Description
Remote monitoringis the process ofcarryingout trial monitoring tasks from a central location, without visiting the
trial site, throughthe use of appropriate communicationandinformationstorage technology. Some ofthe key
benefits ofthe solution are :
• Reduces cost oftravel to Clinical trial site andduration ofstayat the site
• Acceleratesthe review andsubsequent action processes
• Enables access ofkeyDocuments anytime andanywhere byauthorizedpersons
• Enables access to documents bySponsors, at anytime. Reduces the dependencyon CRAs report
publication.
• Enables faster identificationof problems andrisks
• Provides safe and secure storage of clinical trial documents, recordedtelephone conversations between
CRAs and investigators
• Enables centralgovernance of all documents bythe Sponsor
• Ensures retention ofDocuments in line withcompliance regulations
• Provides abilityfor selected documents to reviewedinadvance (via workflow) before beingmade available
to reviewer (CRA), CRO and Sponsor
This solution is implemented using WebCenter Portal 11g and Webcenter Content 11g.
Worked as a solutionarchitect for the project withnotable contributionin:
 Reviewing andAnalyzingRequirements fromdifferent stakeholders like COE Lead, TCS HealthCare Vertical
Spoc, SME and Partner Client Management Manager.
 Designingthe different modules ofthe applications in Portal andFramework development.
 Leading a teamof 4 technical consultants.

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Project, Role DM Portal – Technical Architect
Customer Dubai Municipality
Period 01 Jun 2012 to 01 Aug 2012 (Offshore, Kolkata)
Description
Dubai Municipality(DM) is implementinga CRMapplicationthat will create and maintain a consistent andcomplete
of the municipality’s customers. This will enable complete automationof DM’s businessprocesses (create and
maintaincustomer data, create appropriate customer segments, activityplanningetc). The portalwouldhave
modern lookandfeelthat will reflect the identityand vision ofDubaiMunicipality
DM Portal is implemented using Oracle WebCenter Portal, WebCenter Content, Oracle SOA Suite 11g and Siebel
CRM.
Worked as a Technical Architect for the project withnotable contributionin:
 Designingthe different modules ofthe applications in Portal andFramework development.
 Establishand enforce technical standards, best practices, procedures andframework in software
 Participatedinre-designing the portal andusingOracle SOA to integrate new businessprocess with notable
contribution inimproving the performance ofthe application.
 Design integration solution between Siebel CRMand Oracle E-BusinessSuite Systems with the Customer
Portal using BPEL, OSB ProxyandBusiness Services to transfer various types ofdata.
Project, Role Service Request Money Transfer Workflow – Technical Manager/Application Architect
Customer JP Morgan Chase
Period 01 Jan 2011 to 01 Jan 2012 (Offshore, Kolkata)
Description
PB Asia support team has expandedin line withthe business expansion which necessitated building of scalable
processes withbetter processcontrol especiallywheninvolving multiple teams incross locations. Service Request
Applicationis a part of Workstationsuite of applications that helps JPMC with better process control. Apart from
Service Request there are applications like inbox where the created tickets are displayed through inter-portlet
communication.
Broadly there are 3 types of WorkFlow in Phase 1
 Outgoing Money Transfer
 External
 Inter-Account of the same Client.
 Incoming Money Transfer
Outgoing Money Transfer is an important flow with the following Stages :
I. Initiate Service Request
II. Transaction Approver Stage
III. ACT Approver Stage
IV. ECU Approval Stage
V. MO Process Request Stage
VI. MO Approval Stage
The Solution is implemented using WebSphere Application Server 6.0.2, WebSphere Portal Server 6.0.x, Rest Service
Implementation using JAX-RS, Web Services using JAX-WS and Oracle Database.
I worked in this project as a Technical Manager/ Application Architect and have following responsibilities:
 Analyze the Business Requirement gatheredbythe BusinessAnalyst.
 Participate in the Architecture decisions based onthe Prototype development for the technologies chosen.
 Create the SystemRequirements from the Business requirements.
 Developthe MacroDesignDocument ofthe MoneyTransfer Application.
 Developthe Low Level DesignDocument for the development team to work withbasedonthe System
Requirements and Macro DesignDocument.
 Leading and Managing a team of more than 15 associates across different geography US, India – Kolkata

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Chennai & Pune.
 Work together withthe US counter-part andensure that deliverydeadline for the project is met within time
and schedule.
 Perform the design changes required for the module.
 Client interfacingover phone andworkwith the newrequirement.
 Collecting the metrics data mandatedbythe Client.
Project, Role Decision Support System (DSS) – PRISM, Application Architect/Project Lead
Customer IBMUS
Period April 2009 to 10 Dec 2010 (Offshore, Kolkata)
Description
PriSMis all about Proactive Service Management.
It is a world-wide program supporting ITDService Management, QualityandMetrics.
It is a platform for service qualitymonitoring & management through real-time, cross-competency, views of
service/customer qualitymetrics andassociateddetails.
Users of Prismconstitutes Service management - DPE's, PE's, Sr. competencymanagement, industryexecutives, LEAN
teams andIBMManagement withresponsibilityfor service qualityacross geographies.
DSS is a project where all prismfunctions will be migratedto IBMWebsphere Portal environment to have a single
interface for multiple functions
The overviewof the project is to create a single graphical user interface (GUI) frameworkfor all PRISMbusiness
functions witha single feature/scope/navigationcapabilityusing Websphere Portal Server as the integration
framework.
In addition to this integrationframeworkthe followingPRISMbusiness functions (Insight, Service Level Viewer(?), IPC
Manager) will be enhanced to integrate with Cognos, suchthat Cognos becomes the presentationlayer for reports
and metrics, includingprocessbehavior charts.
The Solution is implemented using WebSphere Application Server 6.0.2, WebSphere Portal Server 6.0.x, Web
Services using JAX-WS,IBM Cognos for Reporting and IBM DB2.
I worked in this project as a Project Lead/ Application Architect and have following responsibilities:
 Analyze the Business Requirement gathered by the Business Analyst.
 Participate in the Architecture decisions based onthe Prototype development for the technologies chosen.
 Create the System Requirements from the Business requirements.
 Develop the Macro Design Document of the DSS Application.
 Developthe Low Level DesignDocument for the development team to work with based on the System
Requirements and Macro Design Document.
 Leading and Managing a team of more than 20 associates across different geography – US, India,
Pakistan and UK.
 Client interfacing over phone and work with the new requirement.
 Collecting the metrics data mandated by the Client.
Project, Role Service Delivery Management, Project Lead
Customer IBMUS
Period Feb 2008 to 22 Apr 2009 (Offshore, Kolkata)
Description
The primaryobjective ofthis project is to developa strategic Service DeliveryManagement (SDM) solutionwhichcan
helprealize the GlobalService Deliveryvision. Due to the complex andbroad nature of the solution, the project will

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be broken into smaller sub-projects eachconsistingof deliverables that canbe piloted and showvalue on its own. The
objective ofthe current sub-project is to builduponthe 2005 SDMroadmapandproduce a pilot-readysolutionthat
can be demonstrate how the solutioncanbe usedfor Service Requests to
 Baseline the service deliveryprocesses andmake them executable
 Help streamline the service deliveryprocessesthroughidentification ofbottleneckareas
 Automate orchestration ofthe service deliveryprocess
 Enable multi-site delivery
 Make the deliveryprocesses reusable
The Solution is implemented using MAXIMO 6.2, MAXIMO 6.2(SP) ,MAXIMO 7.1 , WebSphere Application Server 6.x
and IBM DB2.
Worked in thisproject as a Project Lead/Consultant an performedthe following responsibilities :
 Developthe Low Level DesignDocument for the development team to work with based on the System
 Managing and Leading a team of 15 members who were not co-located.
 Assignthe task to the team member.
 Client interfacingover phone andworkwith the newrequirement.
 Effort planning for the individual taskinRPM.
 Collecting andsubmittingthe metrics data mandated bythe Client as well as IBMIndiaQualityTeam.
 Development andConfiguration ofWorkflows, Escalations, Screenchanges relatedwith ticket andwork
order applications.
 LoadingSecurityprofiles and start centers usingMDL (MaximoData Loader).
 Unit Testing andDefect fixing for SR, Incident, Problem, Change andWorkOrder applications.
 Migrationof one applicationfromdedicated versionto another to shared versionincludes writing of
migrationscripts for different applications of Maximoanddifferent functionalities, Importing andExporting
of StartCenters , Workflows, CommunicationTemplates , Actions andRolesusing MEA (MaximoEnterprise
Adapter) .
Project, Role Common Component Technology - CCT, Technical Lead
Customer IBMUS
Period Oct 2007 to 31 Jan 2008 (onsite/Offshore, Austin/Kolkata)
Description
Common Component Technologyis a framework to access data from database. To access data from database all
applicationwithin eESMApplicationsuite need to follow some rules to support the organizationsecurity. CCT was
developedto implement those ina single module, sothat it canbe reused among the other application. The
application, using CCT, is not requiredto bother about the eESMApplicationSecurityrules as wellas the source of
data source. CCT exchanges the data in pre-defined XML format, sofor application the data source is alsodefined. A
single instance ofCCT is capable to support request for multiple Applicationas well as for multiple data source
location[It is capable to collect data frommultiple data source]. It is alsocapable to communicate withapplication in
Synchronous [UsingEJB] andAsynchronous [UsingJMS] mode.
The component use Eclipse Modeling Frameworkto processXML basedrequest & response.
CCT is EJB based application, developedusing J2EE 1.3 & J2EE 1.4 specification. I t usedSessionFaçade, Business
Delegate, Service locator andData Access Object designpattern. It also uses SIB insteadof MQSeriesfor JMS
communicationfor J2EE 1.4 environment. The component support user transaction andJ2EE Securityto access
resources.
The solution is implemented using EJB2.1 on WebSphere Application Serverand IBM DB2.
I worked inthis project as Teamleadandcarriedout the following responsibility
 Perform the design changes required for the module.
 Pilot runs the new technology needto be adaptedwithin the application.
 Developthe Low Level DesignDocument for the development team to work withbasedonthe System
 Leading a team of team of more than 15 members who were not co-located.
 Assignthe task to the team member.
 Client interfacingover phone andworkwith the newrequirement.
 Effort planning for the individual taskinRational PortfolioManagement (IBMRPM).

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Project, Role CCT Ticketing Web Services Project, Senior Developer
Customer IBMUS
Period March 2007 to 30 Sep 2007 (onsite/Offshore, Austin/Kolkata)
Description
The CCT Web Service component is deployedwithina WebSphere ApplicationServer ND. This component is part of
the over all CommonComponent Technologyandenables webservices. The CCT Web Service component exposesa
number of webservicesover Service Bus that can be used to interact witheESM4.4.xand6.3.xdatabases through
CCT backend. The webservice methods that are exposed includes create() , list()etc whichare used to create a
problemticket ineESMdatabase andviewing of tickets respectively.
I worked inthis project as a Senior Developer andperformedthe following duties :
 Perform the design changes required for the module.
 Pilot runs the new technologyneedto be adaptedwithin the application.
 Create the Low Level Designdocuments for the requirements.
 Client interfacingover phone andworkwith the newrequirement.
 Effort planning for the individual taskinRPM.
 Preparedthe Requirement TraceabilityandVerificationMatrix.
Project, Role ManageNow Problem, Senior Developer
Customer IBMUS
Period May2006 to 30 Sep 2006 (Offshore, Kolkata)
Description
Manage Now is a Webproduct that is part of the e-businessEnterprise SystemManagement solution. The e-ESM
solution is designedto helpcompanies manage complex relationships among user problems, network events,
corporate assets, and changesto the InformationTechnology(IT) infrastructure. It helps IT departments to manage
each of these pieces andto offer the best possible service to their staffandcustomers.
Manage Now is a suite of integrated Webtools that includes Problem Management, Change Management, and Asset
Management applications.
My assignment for this project included the followingroles andresponsibility:
 Handlingmultipleroles andresponsibilities;Senior Developer, Configuration Management, Code
reviewer, InterfacingClient for changes.
 Present anddefinedproduct designs to clients.
 Coordinate andcommunicate tasks with other developers.
 Ensure that development is performedas per design.
 Work with QA to create unit test scripts and scenarios for enhancements andcustomizations to the
core product
 Communicate activities/progress to project managers, businessdevelopment, businessanalysts and
clients.
 Developimplementationandtest plans, buildsoftware acceptance criteria
Project, Role ManageNow Change, Developer
Customer IBMUS
Period Sep 2005 to 30 May2006 (Offshore, Kolkata)
Description
ManageNowis a Web product and part of the e -business Enterprise System Management (e-ESM) solution.
ManageNowis a suite of integratedWeb toolsthat consists of problemmanagement, change management, andasset

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management applications. ManageNow enables level 2 and 3 support personnel and other account management
teams to perform helpdesktasks and to manage and implement changes in a business environment. ManageNow
works inconjunctionwith the TivoliService Desk(TSD) client. The applications share a DB2 database. Authorized users
access ManageNowremotelyfrom anycomputer witha supported Webbrowser; no additional client software is
required.
I worked in this project as a developer and had the following responsibilities:
 Providing L2 & L3 support for eESM application suite, which include following activities.
• Analyzing the Problem Tickets raised through ManageNow tool.
• Modification & Maintenance of source code in CMVC.
• Deployment and build verification.
• Defect tracking and version controlling using CMVC.
Technical Skills
Software Oracle ADF, Java. J2EE basedWeb technologiesusing EJB, JMS, Struts, AJAX, Hibernate, JSF, Portals, DB2 7.x/ 8.x/9.x,
Oracle 8i/9i/10g/11g. WebServices (JAX-WS) , Rest Service (JAX-RS)
Tools Oracle JDeveloper , Rational Software Architect, Rational ApplicationDeveloper (RAD), Oracle WebCenter Portal 11g ,
Oracle Webcenter Content 11g, Oracle WebCenter Sites, Oracle WebLogic Server, Oracle WebLogic Portal Server
10.3.x ,WebSphere ApplicationServer 7.0.x, WebSphere PortalServer 6.1.x
Education Summary
Qualification Category Subject
Masters Of Computer Management Pune University InformationTechnology
Bachelors inScience Calcutta University Physics
Class – XII DonBosco ISCBoard
Class – X Don Bosco ICSE Board

IndranilGhosh_Resume_Jan2016

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