An article discusses five moments of learning need that employees experience: 1) learning something for the first time, 2) learning more about a topic, 3) applying what was learned, 4) troubleshooting when things go wrong, and 5) adapting to changes. It argues that organizations need to provide formal learning, performance support, and other learning supports to meet employees' needs at all five of these moments. Effective learning solutions address each moment of need by providing the right type of instruction, information, or support for the specific task and situation.

1. A long time ago, in an LCMS
far,
far away….

2. Learning Contexts
Five Moments of Need:
1. Learning for the first time
2. Learning More
3. Applying what you've learned
4. When things go wrong
5. When things change
2
Formal
Learning
Performance
Support
Are You Meeting All Five Moments of Learning Need?
by Conrad Gottfredson, Bob Mosher
Learning Solutions, JUNE 18, 2012
http://www.learningsolutionsmag.com/articles/949/

3. Task (The Need)
Formal
Learning
Performance
Support
Training Objectives
Conceptual Information
Detailed Information
Steps
Steps
Detailed Information
Conceptual Information
Other Learning Supports