IW Services provides information discovery and knowledge exploitation services to help organizations improve performance. Their mission is to uncover largely hidden enterprise information and help exploit resulting knowledge. They assist with implementing SharePoint for application frameworks, communication, collaboration, data exchange, and unified work approaches. Successful implementations involve setting goals, mapping a roadmap, piloting, and repeatedly training users.

1. IW Services
Our mission is to help you uncover the
information that remains largely hidden within
your enterprise, and to help you exploit the
resulting knowledge to the fullest so that you can
improve performance within your organization.

2. Me
o Gene Vangampelaere
– SharePoint architect, University College Howest
– Blogger: http://blog.spums.be
– Twitter: http://twitter.com/vangampelaere
– E-mail: gene.vangampelaere@howest.be

3. A successful implementation
o Set your goals
o Draw a roadmap
o Pick some pilots
o Train your users
...again… and again…

4. Goals
o Implement an application framework
o Enhance internal communication
o Let teams collaborate (documents, calendars, tasks, …)
o Exchange active data,
o Introduce a unified way of work

5. Roadmap
o Implement the organisation structure
o Define your pilot(s)
o Install and configure the framework
o Rollout the structure
o Setup the pilot(s)
o Migrate central services
o Implement teamsites for each team
o … train users … train users …

6. Quick-Win Apps
o User managed solutions
– Lists
– Libraries
– Views
o Train the users first

7. Quick-Win Apps (advanced)
o User managed solutions with SP Power User
assistance
– (connected) WebParts
– SharePoint Designer (Free!)
• Modify WebPart pages
• JQuery (SPServices)
• Workflows
o RAD: Rapid Application Development

8. Custom development
o Visual Studio
– Create workflows
– Create SPD workflow actions
– Create WebParts
– Consume the SP webservices
o Takes more time
“ If development is required, it’s because SharePoint cannot satisfy
the organisations unique requirements “out of the box”, and
something “custom” needs to be built.
Custom development in SharePoint is regarded as the last
resort, while an IT developer sees this as the first option, placing
them in a situation they are not comfortable with right from the
start.”
http://nadirkamdar.blogspot.com/2010/08/why-there-is-shortage-of-sharepoint.htm

9. Examples
o Holiday request application
o ICT Helpdesk ticket system
o Quality assurance dashboard
o Jobs
o And many, many quick-win apps!

10. Training
o On the job
o Click and show, create those Quick-Win apps
together with the user
o Train the IT department, they get a new role!
o Howest: weekly consult session