The document is a resume for Chernetta C. Brandon. It lists her contact information, objective of obtaining a computer-focused position, credentials in various computer operating systems and hardware/software, and work experience including roles as a home health aide, tutor, food service technician, and cashier. She is currently pursuing a Bachelor's degree in Information Technology and Cyber Security from ITT Technical Institute with an anticipated graduation date of June 2017.

1. Chernetta C. Brandon
15628 Weathervane Terrace, Woodbridge, Virginia 22191
(571) 224-6080 CBrandon2@gmail.com
OBJECTIVE
To obtain a position within a professional environment that enables me to maximize and advance my computer
knowledge and experience.
IN TRAINING CREDENTIALS
Operating Systems
 Windows 2000/7/ME/XP/NT
 Macintosh
Hardware
 Dell, Hewlett Packard, Apple, Toshiba, Sony, E
Machine
 Install, configure and troubleshoot PC’s
 DSL modems
 Laptops
 Wireless cards
 USB adapters
 Video Cards
 Sound Cards
 Assemble PC’s to the component level
Security
 Norton Anti-Virus
 McAfee
 Spyware
 Virus and Spam removal
 Firewalls
 VPN’s
Networking
 Subnet Masking
 IP Addressing
 LAN/WAN Technology
 TCP/IP Protocols
 Router configuration: Cisco, Linksys
 GUI Applications
 Ethernet Drivers
Software
 Microsoft Word, Excel, PowerPoint, Access,
Outlook
 Siebel
 SAP (Systems Applications and Products)
General
 Strong written and oral communication skills
 Strong ability to patiently assist customers with
diagnosis and problem resolution
 Dependable
EXPERIENCE
Home Health Aide Public Partnership 03/2014- Present
 Monitor and observe patients physical and mental condition, during daily exercise regiments.
 Planned a structured system to maintain housekeeping, groceries, and other miscellaneous items.
 Coach patients through physical therapy to regain fundamental skills to establish quality of life.
 Train family members on different techniques to care for their loved ones in between care of nurses.
 Record entries in patient’s journals and notify nursing supervisors and doctors of unusualconditions.
 Adhere to Asepsis standards and procedures, and maintain security precautions.
 Addressed and solved customer care concerns to enhance patient services
Tutor (Pre K-12th Grade) Kidz Tutoring 03/2014- 01/2015
 Prepared evaluations and reports to record students' growth.
 Presented progress reports to student’s parents and guardians to insure satisfaction is consistent.
 Helped students acquire and sharpen note-taking, studying and test-taking skills.
 Instructed and assisted students with practice SAT, ACT, and GED quizzes.
 Created worksheets, quizzes and other learning materials for students.
 Clarified basic fundamentals skills for reading and math.
 Maintained and fun and friendly learning environment.

2. Food Service Tech I PWCS 10/2013-05/2014
 Evaluated prepared food for flavor, appearance, and temperature to provide quality nutrition for students
and staff.
 Inspected inventory to verify quantity, quality and other specifications for food and supply orders.
 Monitored kitchen and cafeteria areas to ensure a safe and sanitary working environment.
 Executed valued customer service by guiding students and staff to their needs and addressing concerns.
Food Service Tech I Touchpoint- Carroll Manor Nursing Home 10/2012-05/2013
 Greeted residence and assisted them with questions, or concerns in person or via phone in accordance with
company policy.
 Operated the cash register and balanced all transactions to be reported to accounting.
 Served residents breakfast, lunch, and diner under nutritional guidelines provided by the dietician.
 Cleaned and reset the dining room after each scheduled meal
 Organized all inventory and orders to be easily retrieved in storage area.
Cashier CVS 10/2011 – 11/2012
 Operated cash register to handled cash transactions, checks, and charges.
 Answered the telephone using CVS’s appropriate greeting.
 Assisted customers with large purchases by taking bags out to their vehicle.
 Reacted professional to potential shoplifters by following company guidelines.
 Requested additional help when needed to increase customer satisfaction.
Cashier Dollar Tree Stores 10/2009- 10/2011
 Welcomed all customers to the store and answered questions, problems and complaints.
 Operated cash register to handled cash transactions, checks, and charges.
 Assisted with unloading merchandise from the delivery truck, and organized merchandise in stock room.
 Processed new price changes and promotional discounts of merchandise before placed on shelves.
EDUCATION
2015 – Present ITT Technical Institute Springfield, VA
Bachelors of Applied Science Degree in Information Technology and Cyber Security – Computer Network
Systems
Anticipated Graduation Date: June 2017
2013 – 2015 ITT Technical Institute Springfield, VA
Associate of Applied Science Degree in Information Technology – Computer Network Systems
Graduated: July 2015
Skills:
Microsoft Excel Monetary transactions Loss Prevention
Microsoft Word Customer Service Merchandising & Stocking
Microsoft PowerPoint Data entry