The document provides an overview of efforts to advance continuum of care for military members through health information technology. It discusses integrating federal and state healthcare, patient-centered care, precision healthcare, technology integration, and working together to achieve success through a common vision of integrity, service, and excellence.
Microfinance institutions (MFIs) are now increasingly including microinsurance in their portfolio of financial services to low-income communities. Innovative approaches are emerging, offering insights on how MFIs can provide valuable risk management services that have a potential impact on both clients and the MFIs alike. This webinar looked into the key successes and challenges of microfinance institutions that provide insurance to low-income persons and microenterprises. How can an MFI make its microinsurance program more successful and beneficial both for their clients and for itself? What can be learned from innovative MFIs that can make microinsurance operations more sustainable and impactful? Learn more from this webinar organized by the Microinsurance Innovation Facility.
ABDOMINAL TRAUMA in pediatrics part one.drhasanrajab
Abdominal trauma in pediatrics refers to injuries or damage to the abdominal organs in children. It can occur due to various causes such as falls, motor vehicle accidents, sports-related injuries, and physical abuse. Children are more vulnerable to abdominal trauma due to their unique anatomical and physiological characteristics. Signs and symptoms include abdominal pain, tenderness, distension, vomiting, and signs of shock. Diagnosis involves physical examination, imaging studies, and laboratory tests. Management depends on the severity and may involve conservative treatment or surgical intervention. Prevention is crucial in reducing the incidence of abdominal trauma in children.
Ozempic: Preoperative Management of Patients on GLP-1 Receptor Agonists Saeid Safari
Preoperative Management of Patients on GLP-1 Receptor Agonists like Ozempic and Semiglutide
ASA GUIDELINE
NYSORA Guideline
2 Case Reports of Gastric Ultrasound
Basavarajeeyam is a Sreshta Sangraha grantha (Compiled book ), written by Neelkanta kotturu Basavaraja Virachita. It contains 25 Prakaranas, First 24 Chapters related to Rogas& 25th to Rasadravyas.
263778731218 Abortion Clinic /Pills In Harare ,sisternakatoto
263778731218 Abortion Clinic /Pills In Harare ,ABORTION WOMEN’S CLINIC +27730423979 IN women clinic we believe that every woman should be able to make choices in her pregnancy. Our job is to provide compassionate care, safety,affordable and confidential services. That’s why we have won the trust from all generations of women all over the world. we use non surgical method(Abortion pills) to terminate…Dr.LISA +27730423979women Clinic is committed to providing the highest quality of obstetrical and gynecological care to women of all ages. Our dedicated staff aim to treat each patient and her health concerns with compassion and respect.Our dedicated group ABORTION WOMEN’S CLINIC +27730423979 IN women clinic we believe that every woman should be able to make choices in her pregnancy. Our job is to provide compassionate care, safety,affordable and confidential services. That’s why we have won the trust from all generations of women all over the world. we use non surgical method(Abortion pills) to terminate…Dr.LISA +27730423979women Clinic is committed to providing the highest quality of obstetrical and gynecological care to women of all ages. Our dedicated staff aim to treat each patient and her health concerns with compassion and respect.Our dedicated group of receptionists, nurses, and physicians have worked together as a teamof receptionists, nurses, and physicians have worked together as a team wwww.lisywomensclinic.co.za/
NVBDCP.pptx Nation vector borne disease control programSapna Thakur
NVBDCP was launched in 2003-2004 . Vector-Borne Disease: Disease that results from an infection transmitted to humans and other animals by blood-feeding arthropods, such as mosquitoes, ticks, and fleas. Examples of vector-borne diseases include Dengue fever, West Nile Virus, Lyme disease, and malaria.
Microfinance institutions (MFIs) are now increasingly including microinsurance in their portfolio of financial services to low-income communities. Innovative approaches are emerging, offering insights on how MFIs can provide valuable risk management services that have a potential impact on both clients and the MFIs alike. This webinar looked into the key successes and challenges of microfinance institutions that provide insurance to low-income persons and microenterprises. How can an MFI make its microinsurance program more successful and beneficial both for their clients and for itself? What can be learned from innovative MFIs that can make microinsurance operations more sustainable and impactful? Learn more from this webinar organized by the Microinsurance Innovation Facility.
ABDOMINAL TRAUMA in pediatrics part one.drhasanrajab
Abdominal trauma in pediatrics refers to injuries or damage to the abdominal organs in children. It can occur due to various causes such as falls, motor vehicle accidents, sports-related injuries, and physical abuse. Children are more vulnerable to abdominal trauma due to their unique anatomical and physiological characteristics. Signs and symptoms include abdominal pain, tenderness, distension, vomiting, and signs of shock. Diagnosis involves physical examination, imaging studies, and laboratory tests. Management depends on the severity and may involve conservative treatment or surgical intervention. Prevention is crucial in reducing the incidence of abdominal trauma in children.
Ozempic: Preoperative Management of Patients on GLP-1 Receptor Agonists Saeid Safari
Preoperative Management of Patients on GLP-1 Receptor Agonists like Ozempic and Semiglutide
ASA GUIDELINE
NYSORA Guideline
2 Case Reports of Gastric Ultrasound
Basavarajeeyam is a Sreshta Sangraha grantha (Compiled book ), written by Neelkanta kotturu Basavaraja Virachita. It contains 25 Prakaranas, First 24 Chapters related to Rogas& 25th to Rasadravyas.
263778731218 Abortion Clinic /Pills In Harare ,sisternakatoto
263778731218 Abortion Clinic /Pills In Harare ,ABORTION WOMEN’S CLINIC +27730423979 IN women clinic we believe that every woman should be able to make choices in her pregnancy. Our job is to provide compassionate care, safety,affordable and confidential services. That’s why we have won the trust from all generations of women all over the world. we use non surgical method(Abortion pills) to terminate…Dr.LISA +27730423979women Clinic is committed to providing the highest quality of obstetrical and gynecological care to women of all ages. Our dedicated staff aim to treat each patient and her health concerns with compassion and respect.Our dedicated group ABORTION WOMEN’S CLINIC +27730423979 IN women clinic we believe that every woman should be able to make choices in her pregnancy. Our job is to provide compassionate care, safety,affordable and confidential services. That’s why we have won the trust from all generations of women all over the world. we use non surgical method(Abortion pills) to terminate…Dr.LISA +27730423979women Clinic is committed to providing the highest quality of obstetrical and gynecological care to women of all ages. Our dedicated staff aim to treat each patient and her health concerns with compassion and respect.Our dedicated group of receptionists, nurses, and physicians have worked together as a teamof receptionists, nurses, and physicians have worked together as a team wwww.lisywomensclinic.co.za/
NVBDCP.pptx Nation vector borne disease control programSapna Thakur
NVBDCP was launched in 2003-2004 . Vector-Borne Disease: Disease that results from an infection transmitted to humans and other animals by blood-feeding arthropods, such as mosquitoes, ticks, and fleas. Examples of vector-borne diseases include Dengue fever, West Nile Virus, Lyme disease, and malaria.
These lecture slides, by Dr Sidra Arshad, offer a quick overview of the physiological basis of a normal electrocardiogram.
Learning objectives:
1. Define an electrocardiogram (ECG) and electrocardiography
2. Describe how dipoles generated by the heart produce the waveforms of the ECG
3. Describe the components of a normal electrocardiogram of a typical bipolar lead (limb II)
4. Differentiate between intervals and segments
5. Enlist some common indications for obtaining an ECG
6. Describe the flow of current around the heart during the cardiac cycle
7. Discuss the placement and polarity of the leads of electrocardiograph
8. Describe the normal electrocardiograms recorded from the limb leads and explain the physiological basis of the different records that are obtained
9. Define mean electrical vector (axis) of the heart and give the normal range
10. Define the mean QRS vector
11. Describe the axes of leads (hexagonal reference system)
12. Comprehend the vectorial analysis of the normal ECG
13. Determine the mean electrical axis of the ventricular QRS and appreciate the mean axis deviation
14. Explain the concepts of current of injury, J point, and their significance
Study Resources:
1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition
3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition
4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/
5. ECG in Medical Practice by ABM Abdullah, 4th edition
6. Chapter 3, Cardiology Explained, https://www.ncbi.nlm.nih.gov/books/NBK2214/
7. ECG Basics, http://www.nataliescasebook.com/tag/e-c-g-basics
Tom Selleck Health: A Comprehensive Look at the Iconic Actor’s Wellness Journeygreendigital
Tom Selleck, an enduring figure in Hollywood. has captivated audiences for decades with his rugged charm, iconic moustache. and memorable roles in television and film. From his breakout role as Thomas Magnum in Magnum P.I. to his current portrayal of Frank Reagan in Blue Bloods. Selleck's career has spanned over 50 years. But beyond his professional achievements. fans have often been curious about Tom Selleck Health. especially as he has aged in the public eye.
Follow us on: Pinterest
Introduction
Many have been interested in Tom Selleck health. not only because of his enduring presence on screen but also because of the challenges. and lifestyle choices he has faced and made over the years. This article delves into the various aspects of Tom Selleck health. exploring his fitness regimen, diet, mental health. and the challenges he has encountered as he ages. We'll look at how he maintains his well-being. the health issues he has faced, and his approach to ageing .
Early Life and Career
Childhood and Athletic Beginnings
Tom Selleck was born on January 29, 1945, in Detroit, Michigan, and grew up in Sherman Oaks, California. From an early age, he was involved in sports, particularly basketball. which played a significant role in his physical development. His athletic pursuits continued into college. where he attended the University of Southern California (USC) on a basketball scholarship. This early involvement in sports laid a strong foundation for his physical health and disciplined lifestyle.
Transition to Acting
Selleck's transition from an athlete to an actor came with its physical demands. His first significant role in "Magnum P.I." required him to perform various stunts and maintain a fit appearance. This role, which he played from 1980 to 1988. necessitated a rigorous fitness routine to meet the show's demands. setting the stage for his long-term commitment to health and wellness.
Fitness Regimen
Workout Routine
Tom Selleck health and fitness regimen has evolved. adapting to his changing roles and age. During his "Magnum, P.I." days. Selleck's workouts were intense and focused on building and maintaining muscle mass. His routine included weightlifting, cardiovascular exercises. and specific training for the stunts he performed on the show.
Selleck adjusted his fitness routine as he aged to suit his body's needs. Today, his workouts focus on maintaining flexibility, strength, and cardiovascular health. He incorporates low-impact exercises such as swimming, walking, and light weightlifting. This balanced approach helps him stay fit without putting undue strain on his joints and muscles.
Importance of Flexibility and Mobility
In recent years, Selleck has emphasized the importance of flexibility and mobility in his fitness regimen. Understanding the natural decline in muscle mass and joint flexibility with age. he includes stretching and yoga in his routine. These practices help prevent injuries, improve posture, and maintain mobilit
Knee anatomy and clinical tests 2024.pdfvimalpl1234
This includes all relevant anatomy and clinical tests compiled from standard textbooks, Campbell,netter etc..It is comprehensive and best suited for orthopaedicians and orthopaedic residents.
Rasamanikya is a excellent preparation in the field of Rasashastra, it is used in various Kushtha Roga, Shwasa, Vicharchika, Bhagandara, Vatarakta, and Phiranga Roga. In this article Preparation& Comparative analytical profile for both Formulationon i.e Rasamanikya prepared by Kushmanda swarasa & Churnodhaka Shodita Haratala. The study aims to provide insights into the comparative efficacy and analytical aspects of these formulations for enhanced therapeutic outcomes.
Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...Oleg Kshivets
Overall life span (LS) was 1671.7±1721.6 days and cumulative 5YS reached 62.4%, 10 years – 50.4%, 20 years – 44.6%. 94 LCP lived more than 5 years without cancer (LS=2958.6±1723.6 days), 22 – more than 10 years (LS=5571±1841.8 days). 67 LCP died because of LC (LS=471.9±344 days). AT significantly improved 5YS (68% vs. 53.7%) (P=0.028 by log-rank test). Cox modeling displayed that 5YS of LCP significantly depended on: N0-N12, T3-4, blood cell circuit, cell ratio factors (ratio between cancer cells-CC and blood cells subpopulations), LC cell dynamics, recalcification time, heparin tolerance, prothrombin index, protein, AT, procedure type (P=0.000-0.031). Neural networks, genetic algorithm selection and bootstrap simulation revealed relationships between 5YS and N0-12 (rank=1), thrombocytes/CC (rank=2), segmented neutrophils/CC (3), eosinophils/CC (4), erythrocytes/CC (5), healthy cells/CC (6), lymphocytes/CC (7), stick neutrophils/CC (8), leucocytes/CC (9), monocytes/CC (10). Correct prediction of 5YS was 100% by neural networks computing (error=0.000; area under ROC curve=1.0).
Top 10 Best Ayurvedic Kidney Stone Syrups in India
SG DoD IEHR Oct 2011
1. Headquarters U.S. Air Force
Integrity - Service - Excellence
Advancing Continuum of Care for
Military Members through Health IT
Lt Gen C. Bruce Green
Surgeon General
11 October 2011
1
2. Shaping the Future of Federal Healthcare
Synergy- Patient-Centered
Federal and State Care
Organizational Precision
Agility Healthcare
Technology
Integration
Working Together, Achieving Success Through A Common Vision
Integrity - Service - Excellence
3. Health & Human Services (HHS)
IT Strategic Plan
Integrity - Service - Excellence 3
4. AHLTA on the'
Information Highway
Peak of Inflated
Opportunity!
Expectations
Plateau of Swamp of
Productivity Diminishing
Vehicle of Returns
Opportunity!
Innovation
Trigger Slope of
Enlightenment
Cliff of
Obsolescence
Trough of
Disillusionment
Time
* Gartner Inc., chart from Mastering the HYPE CYCLE by Jackie Fenn and Mark Raskino
Integrity - Service - Excellence
5. Aligning with the Quadruple Aim
(Variation of Triple Aim)
READY: BETTER HEALTH:
Readiness
BETTER CARE: BEST VALUE:
AFMS Inpatient Measures
CY10 CY10 CY10 CY10
Annual Comparative
Synergy
Q1 Q2 Q3 Q4
MTF's
Reported Events 3911 2618 2908 2769 12206
and
Near Miss(%) 69.4 64.1 64.4 75.6
20.2
68.4 >72% Balance
27.8 <28%
P a t ie n t S a f e t y M e a s u r e m e n t s
No Harm(%) 28.6 30.8 31.5
Harm(%) 2.0 5.1 4.1 4.2 3.8 0
Serious Reportable Events*
Wrong Site Surgery (WSS) 1 2 2 2 7 0
Retained Foreign Objects 0 2 3 1 6 0
Pressure Ulcers (Stage III and IV) 0 0 0 0 0 0
Falls 0 0 0 0 0 0
Fall rate (per 1,000 OBD's) 0.1 0.3 0.3 0.4 0.4 2.1-3.1*
Common Ground and Focus Required to Avoid Extinction
Integrity - Service - Excellence
Quadruple Aim is based on the Institute
for Healthcare Improvement’s Triple Aim
6. Leveraging Medical Informatics
DATA INFORMATION KNOWLEDGE WISDOM CHANGE
Better Care
TMDS Clinical
Through
Practice
Evidence Based
Guidelines
DEERS Practice
CarePoint Medication Better Health
PDTS Health
Alerts Enhanced Patient
Services Registries
Data Safety
$ / M2 Warehouse
User Home Best Value
(HSDW)
Interfaces Sensors Healthy Behavior
DMHRS
i Better Care
Expedited
EHR Test Results Improved Patient
Experience
Accelerating Information Exchange with Patient Activation
Integrity - Service - Excellence
7. Meeting the Stakeholder’s Needs
Individual Med
Readiness
Patient
Health Employer
Rating (HER)
Prev Health
Assessment
Employer
Ultimate
Deployment
Assessment
Health
Outside
Provider
Visit Provider
HSDW Transforms Healthcare Delivery to Health
Integrity - Service - Excellence 7
8. Tri-Service Workflow:
Improves Practice Management
AHLTA-based workflow tool to help healthcare teams personalize
care with standardized tools and templates
Improves readability of providers notes
Automatically captures credit for accurate coding
Tracks preventive services at point of care w/ Electronic-2766
Starts with Info to Provider at Point of Care; Clinical Practice Guidelines Now in AHLTA
Integrity - Service - Excellence
9. Transforming Data Into
Knowledge
Ready Better Health Better Care
Patients receiving Diabetic patient
massive transfusions educated on
experienced 65% “remote
mortality monitoring”
glucometer
Massive JTTR
transfusion Database Readings
MTF calls
mortality analyzed automatically
patient to
drops to to identify sent to
discuss
17% trends healthcare
management
team
Clinical Practice
Guideline developed
Uncontrolled sugar
for 1:1 transfusion
levels Identified
protocol
Empowering Patients & Staff with Tools to Improve Healthcare Delivery
Integrity - Service - Excellence 9
10. Create The Setting
For “Right” Behaviors
Percent of Patients Satisfied* Continuity of Care
Family Health Providers at PCMH Sites MTF Primary Care Visit Distribution* Other Provider
100% Family Health / PCMH Patients
100%
95% 90%
21471
PCMH Team
% Satisfied
80% 64954
90% UP is 70%
42400
85% Good 60%
PCMH PCM
50%
PCMH TEAM
40%
80% 30% 123681 121580 Continuity
20% Other Provider
75% (Family Health
10%
Jan-11 Mar-11 May-11 Jan-11 Mar-11 May-11 Clinic)
0%
Non-PCMH Sites (41/322163) PCMH Sites (34/351952) PCM
PCMH Aggregate Non-PCMH Aggregate
(Non-PCMH
Dec 2010 - May 2011 Sites)
Satisfaction: Goal > 95% Continuity: Goal > 90%
Plan: Provide both monetary + non-monetary incentives to high performers
Monthly Emergency Department and Urgent Care Utilization* HEDIS Measures - Patients Enrolled to PCMH Clinics
Per 100 PCMH Patients
10 40
Average Monthly Visit Rate (per 100)
8 30
6
Score
20
4
2 DOWN 10 UP is
is Good
0 Good 0
Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11
PCMH Aggregate Non PCMH Aggregate PCMH Aggregate Non-PCMH Aggregate
ED/Urgent Care Rate: Goal < 3/100 HEDIS Aggregate: Goal > 40
Inspiring Trust & Confidence by Measuring and Rewarding Outcomes
Integrity - Service - Excellence 10
11. Getting Info to Patients
for Shared Decision Making
Patient Centered Medical Home
HIDDEN SLIDE
For Printing Purposes Linking Individual Patients &
Due To Animation Providers To Health Information
Maximizing Use
Of Teams To
Enhance Care
Building Capacity & Transforming Data into Actionable Info
Improving Currency To Advance Practice
Training, Education & Recapture Provider Decision Support
Deliver Best
Improving Relations, Evidence-Based
Empowering Patients, & Medicine To Patients
Changing Behaviors & Staff
Patient Decision Support Applied Clinical Epidemiology
Integrity - Service - Excellence 11
12. Putting It All Together'
Air Force Medical Home
MHS
Linking Individual Patients &
Quadruple Aim
Providers To Health Information
Maximizing Use
Of Teams To
Enhance Care
Ready Better Health
Building Capacity & Transforming Data into Actionable Info
Improving Currency
“Population Health”
To Advance Practice
Training, Education & Recapture Provider Decision Support
Deliver Best
Better Care &
Improving Relations, Best Value
Evidence-Based
Medicine To Patients
Empowering Patients,
“Experience Of Behaviors
Changing Care”
“Per Capita Cost”
& Staff
Patient Decision Support 12 Applied Clinical Epidemiology
13. Activating Patients & Care Teams
Health
Team Patient
Decision Patient Decision
Support Support
Centered
PCMH Provides Improved Decision Support- For Patients c eHealthcare Teams
Integrity - Service Excellen &
16. Social Networking Needs To Be
Integrated Into Common Practice
PHR
Enhancing and Complimenting The Health Team’s Practice of Care
Integrity - Service - Excellence
17. Sec Def/Sec VA Decision
Combined Efforts Provide the Best Future EHR
Integrity - Service - Excellence
18. DoD-VA “To-Be” iEHR Architecture
Common DoD-VA Requirements: HL7 EHR-S Functional Model with DoD and VA vetted Extensions (SV-4)
Common DoD-VA Integrated Health Business Reference Model (OV-5)
Common DoD-VA “To Be” Process Flow Model (OV-6C)
Presentation
Presentation (Common GUI)
Layer Team
Applications and Services
DoD Unique (16) Common (Joint) Applications & Services (30) VA Unique (6)
Systems Battlefield
Pediatrics Pharmacy
Personal
Laboratory Blood Mgmt
Nursing Long Term
Mission Capabilities Care Health Record Home Care
Requirements Disability Inpatient Emergency Document
Team Military
Obstetrics Evaluation Orders Mgmt Dept Care Mgmt
Rehabilitative Transient
& Performance Readiness Care Outreach
Consult & Operating
Outcomes Enroute
Veterinary Dental Care
Referral Mgmt
Immunization
Room Mgmt
Pharmacy Occupational
Care Mail Order Health (VA)
Team
Common Interface Standards
Business Enterprise Common Services Broker
Process Architecture (includes Enterprise Service Bus (ESB) and Infrastructure Services)
Team Team Common Interface Standards
Common Data Centers
Data Inter- Common Information Interoperability Framework (CIIF)
operability Common Information Model, Common Terminology Model,
Team Information Exchange Specifications, Translation Service
Common Data Standards: SNOMED CT and Extensions, LOINC and RxNorm
Common DoD-VA Measures of Effectiveness, Measures of Performance and key Performance Parameters
Joint DoD/VA DoD Only VA Only
Integrity - Service - Excellence 18
19. Federal Health System
Integration
HOSPITAL
PHARMACY
VISIT
Electronic
Electronic PROVIDER
RADIOLOGY Health Record
Health Record OFFICE
VISIT
Common
Logistics
PUBLIC
LAB SYSTEM HEALTH
SERVICE
Open-Source Provides Integration Without Barriers
Integrity - Service - Excellence 19
20. Federal Agencies Leading the
Way with Open Source
Auto-Generated
Documentation – Doxygen
Code Repository – Git
Cross-Platform Build Tools –
CMake
Bug/Feature Tracker – Mantis
Documents/Resources – Wiki
Mailing Lists
Code Reviewer – Gerrit
Software Quality Dashboard –
CDash
Technical Journal – Insight
Journal
Source: Rick Avilo
Integrity - Service - Excellence 20
21. Synergy Accelerates
Transformation
Leverage Federal expertise through “open” partnerships
Unleash the power of mass collaboration
Improve trust through transparency
Explore new avenues of development
www.max.gov
Generating & Sharing Open-Source Knowledge Accelerates Innovation
Integrity - Service - Excellence
22. PPC Roadmap
Complete
Strategy
IMS Document
Base-lined Complete Idea
Change Factory
Readiness Concept
INTEGRATED
Training
Planning Office Stakeholder
Charter Complete Analysis
Strategic Leadership
ROADMAP
Comms Engagement
Integrated Plan Resource
Roadmap Complete EHR Tri-Fold Library
Complete
Risk/Issues Press Clips &
Base-lined Newsletters
Website
Program Mgmt Content
Mission/Vision
Plan Statements
Tech. Gov.
Lifecycle Policies & Acronym Biographies
Procedures List Complete
CMM Interactive EHRWA
Deliverables Presentations Style Guide
Document
Templates
Acquisition
Strategy
Acquisition IA
Strategy
Systems
Engineering Plan
Industry Days
Held
Final PESHE
TEMP
IA Strategy Capability Develop.
Document
Information AoA Phase II
Support Plan
CARD
Data Mgmt
Strategy
RFI-I / RFI-II
Released
Engineering Action
Plan From, “EHR Way Ahead,” Aug 2011
Paula Friedman, Director, EHRWA, DoD MHS ADM
Complete
I n t e LEGEND: t SCHEDULED e IN PROGRESS - COMPLETEc e l l e n c e
gri y - S rvice Ex
23. Patient as the Decision Maker
Ready: Reassure patient that you “know them”
Accessible: Be there when the patient needs you
Prepared: Respect patient and their time
Precise: Clarify all treatment and follow-up
Organized: Don’t ask patient what you should know or have
available in their medical record
Respectful: Always answer phone calls/resolve patient concerns
Thorough: Tell patient what to do if they feel worse
The Ultimate Outcome of Integration & IT Initiatives is Better Patient Care
Source: Integrity - Service - Excellence 23