The document discusses reporting on corporate social responsibility (CSR). It notes that the ability to read and critique CSR reports is key to writing them. It discusses focusing communication on listening to others and stakeholders. It also discusses CSR reporting frameworks that are based on values like stakeholder involvement and the relationship between societies and organizations. The document advocates for CSR reporting that involves selecting relevant information, brevity, and acknowledging complexity and doubts. It stresses that CSR must be integrated into core business practices and management.

1. Reporting CSR, from rituality to accountability Paolo D’Anselmi Amsterdam, October 2011 20110912Paolo D’Anselmi, 2011 1

2. 20111011Paolo D’Anselmi Ability to read and criticize a CSR report is a key step towards writing one _ concentrate on written communication _ listening to the CSR of others _ communication with stakeholders

3. 20111011Paolo D’Anselmi a process framework, based on four values: Unknown Stakeholder _ limits of stakeholdership _ society vs organizations _ a chance for theories of organizational behavior _economic context / / competition

4. 20111011Paolo D’Anselmi Disclosure _ selected info _ relevance _ brevity _ doubt and vulnerability

5. 20111011Paolo D’Anselmi Implementation _ memory / time _ appreciating complexity / technicalities _ KPI … is complicated to get something done

6. 20111011Paolo D’Anselmi Micro-ethics: _ responsibility is for everybody _ problem solving _ dilemma orientation _ knowing vs being _ mindfulness _ personal social responsibility _ mobile player

7. What we get depends on how we go about getting it CSR must be in the core business 20111011Paolo D’Anselmi Law Good management A B A B CSR

8. 20111011Paolo D’Anselmi Know thyself _ CSR is for all organizations _ One Report is a must _ reflexive function of PR _ skills for reporting

9. 20111011Paolo D’Anselmi focusing on new values and stakeholders from Palgrave Macmillan