SlideShare a Scribd company logo
Presented By:
Kaushal singh
Niraj singh
INTRODUCTION
Max Bupa Health Insurance Company Ltd. (Max Bupa)
is a joint venture between Max India Limited and the
UK based healthcare services expert, Bupa.
Establishment;- 2000
CEO;- AMIT KAPOOR
MD;- Mr. ANALJIT SINGH
Max Bupa Health Insurance
Max Bupa Health Insurance Company Ltd. Has its
Registered Office at:
Max House, 1 Dr. Jha Marg,
Okhla, New Delhi - 110020
NATURE OF STUDY
 The Research is of Descriptive type
 Descriptive Research
 : When the study is done to describe and explore the
problem and prospective solutions.
OBJECTIVES
To become the most respected & trusted heath insurance company in India.
 To build their brand over the web and deliver on brand promise so as to convert
the market from a push to pull driven market.
 To create a distinct identity that is stronger on consumer relevance & can deliver
strong customer preference at point of purchase & consumer satisfaction at point
of claim.
To create distinction not based on product innovation but instead by building
relevance for the Max Bupa brand & the service experience around it based on
consumer insight.
CHALLENGES:-
 Rising costs
 Access to service in rural areas
 Overuse of procedures and technology
PRODUCT AND SERVICES
 Caring for life through Health Insurance
 Improving life through Clinical Research
Family
First
Up to 13 persons
Insured through:
Same amount
Or
According to age
Family Floater
International
Medical
Emergency
Policy
World wide med. claim
facility
PROMOTION
 Press Release
 Electronic Media( TVC)
 Novelty Items
 Internet
 Brochure
Research Method:
1.SOURCES OF DATA:A sample size of 50 people has been considered for the collection of
the primary data. The sample size included members within different salary slabs of
10,000 to more than 50,000.It included people who has insurance or would like to get
one.
Secondary data collected from quarterly public disclosures from government websites.
2.PROCESS OF INTERPRETATION OF DATA:The respondents included mostly of those
people who are already using a health insurance product and most correspondents falls
within pay package of 20,000 to 50,000
MARKET ANALYSIS:-
The Market share Factor-
Market share of Max Bupa-0.3865%
Market share of National Insurance-14%
Market Share of United India-14.78%
Market share of ICICI Lombard-11%
Market share of Bajaj Allianz-3%
Market share of Hdfc-3.37%
RECOMMENDATIONS:-
The psu companies has an incredible market share,
mainly because of
reasons like
1.Well known product
2.Easily affordable premium rates
3.High penetration capacity
Scope of improvement for Max bupa-
1.A large untapped market(mainly in urban areas or in
metro cities)
2.A well diversified product category.
3.No hassles of Third Party handling.
Bibliography
Links OF Public Disclosure:-
http://www.bajajallianz.com/Corp/aboutus/financial-info.jsp
http://www.bharti-axagi.co.in/public_disclosures/public_disclosures.aspx
http://cholainsurance.com/aboutus.aspx#15
http://www.futuregenerali.in/GeneralInsurance/GeneralOther/GeneralOtherPag
http://www.hdfcergo.com/AboutUs/PublicDisclosure.html
http://www.icicilombard.com/app/ilom-en/AnnualReport/publicdisclosures.aspx
http://www.iffcotokio.co.in/public-disclosure.html
http://www.rahejaqbe.com/Home/PublicDisclosures/Insurance.html
http://www.reliancegeneral.co.in/Pages/Public%20Disclosure.aspx
https://www.royalsundaram.in/aboutus/annualreportss.aspx
http://www.sbigeneral.in/Internet/jsp/publicdisclosures.jsp
http://www.shriramgi.com/
http://www.tataaiginsurance.in/taig/taig/tata_aig/about_us/about_tata_aig/financials.html
http://universalsompo.com/financial-information.html
http://www.nationalinsuranceindia.com/nicWeb/nic/fnclInfo.jsp
http://www.newindia.co.in/publicdisclosures.asp
http://www.orientalinsurance.org.in/OICLStatic/OICLStaticServlet?pagesource=publicDisc&loggedIn=
anonymousoicl
http://www.uiic.co.in/publicdisclosure.jsp
http://www.aicofindia.com/AICEng/Pages/Stat_Info_home.aspx
Jornals:
Insurance Industry Ahead-A study by Ernst and Young
Quarterly Supplementary feeds published by IRDA
Indian Insurance Industry-Challenges and future prospects-A report by Datta Sai
Servicemkting 111117031553-phpapp02

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Servicemkting 111117031553-phpapp02

  • 2. INTRODUCTION Max Bupa Health Insurance Company Ltd. (Max Bupa) is a joint venture between Max India Limited and the UK based healthcare services expert, Bupa. Establishment;- 2000 CEO;- AMIT KAPOOR MD;- Mr. ANALJIT SINGH
  • 3. Max Bupa Health Insurance Max Bupa Health Insurance Company Ltd. Has its Registered Office at: Max House, 1 Dr. Jha Marg, Okhla, New Delhi - 110020
  • 4. NATURE OF STUDY  The Research is of Descriptive type  Descriptive Research  : When the study is done to describe and explore the problem and prospective solutions.
  • 5. OBJECTIVES To become the most respected & trusted heath insurance company in India.  To build their brand over the web and deliver on brand promise so as to convert the market from a push to pull driven market.  To create a distinct identity that is stronger on consumer relevance & can deliver strong customer preference at point of purchase & consumer satisfaction at point of claim. To create distinction not based on product innovation but instead by building relevance for the Max Bupa brand & the service experience around it based on consumer insight.
  • 6. CHALLENGES:-  Rising costs  Access to service in rural areas  Overuse of procedures and technology
  • 7. PRODUCT AND SERVICES  Caring for life through Health Insurance  Improving life through Clinical Research
  • 8. Family First Up to 13 persons Insured through: Same amount Or According to age
  • 11. PROMOTION  Press Release  Electronic Media( TVC)  Novelty Items  Internet  Brochure
  • 12. Research Method: 1.SOURCES OF DATA:A sample size of 50 people has been considered for the collection of the primary data. The sample size included members within different salary slabs of 10,000 to more than 50,000.It included people who has insurance or would like to get one. Secondary data collected from quarterly public disclosures from government websites. 2.PROCESS OF INTERPRETATION OF DATA:The respondents included mostly of those people who are already using a health insurance product and most correspondents falls within pay package of 20,000 to 50,000
  • 13. MARKET ANALYSIS:- The Market share Factor- Market share of Max Bupa-0.3865% Market share of National Insurance-14% Market Share of United India-14.78% Market share of ICICI Lombard-11% Market share of Bajaj Allianz-3% Market share of Hdfc-3.37%
  • 14. RECOMMENDATIONS:- The psu companies has an incredible market share, mainly because of reasons like 1.Well known product 2.Easily affordable premium rates 3.High penetration capacity Scope of improvement for Max bupa- 1.A large untapped market(mainly in urban areas or in metro cities) 2.A well diversified product category. 3.No hassles of Third Party handling.
  • 15. Bibliography Links OF Public Disclosure:- http://www.bajajallianz.com/Corp/aboutus/financial-info.jsp http://www.bharti-axagi.co.in/public_disclosures/public_disclosures.aspx http://cholainsurance.com/aboutus.aspx#15 http://www.futuregenerali.in/GeneralInsurance/GeneralOther/GeneralOtherPag http://www.hdfcergo.com/AboutUs/PublicDisclosure.html http://www.icicilombard.com/app/ilom-en/AnnualReport/publicdisclosures.aspx http://www.iffcotokio.co.in/public-disclosure.html http://www.rahejaqbe.com/Home/PublicDisclosures/Insurance.html http://www.reliancegeneral.co.in/Pages/Public%20Disclosure.aspx https://www.royalsundaram.in/aboutus/annualreportss.aspx http://www.sbigeneral.in/Internet/jsp/publicdisclosures.jsp http://www.shriramgi.com/ http://www.tataaiginsurance.in/taig/taig/tata_aig/about_us/about_tata_aig/financials.html http://universalsompo.com/financial-information.html http://www.nationalinsuranceindia.com/nicWeb/nic/fnclInfo.jsp http://www.newindia.co.in/publicdisclosures.asp http://www.orientalinsurance.org.in/OICLStatic/OICLStaticServlet?pagesource=publicDisc&loggedIn= anonymousoicl http://www.uiic.co.in/publicdisclosure.jsp http://www.aicofindia.com/AICEng/Pages/Stat_Info_home.aspx Jornals: Insurance Industry Ahead-A study by Ernst and Young Quarterly Supplementary feeds published by IRDA Indian Insurance Industry-Challenges and future prospects-A report by Datta Sai