Service now is a software platform that supports IT service management applications and helps to automate many organizational workflow activities. ServiceNow has hundreds of enterprise HR, Healthcare, Financial Services, and Governmental customers who employee a variety of techniques to protect the integrity of their data. We understand that security is paramount. For that reason, we allow you to create access control lists (ACL's) that leverage contextual security. This allows you to restrict access to tables and columns to those people who have the appropriate roles. In the world of data breach. When sensitive data leaves a business and enters the cloud, the risk for mistakes and breaches amplifies. Companies today must adopt advanced next-generation cloud security solutions to prevent and mitigate security threats in their IT environment, protect the privacy of their data and comply with a growing number of global regulations.
To meet the data security needs of modern enterprises—ranging from governmental regulatory and industry compliance objectives to implementing risk mitigation controls—ServiceNow offers encryption solutions at the application tier, database tier, and hardware tier.At the application tier, your data is encrypted within the customer instance down to the database, so even an attacker with full software access to the database can’t read your data. Column-level encryption provides data encryption in our network. With ServiceNow Edge Encryption, your data is encrypted before it even reaches your ServiceNow instance in our network—this ensures there’s literally no way anyone at ServiceNow—or an attacker—can read your data.At the database tier, ServiceNow Database Encryption encrypts your data directly in the database accessed by your applications running on your ServiceNow instance.At the hardware tier, our Full Disk Encryption ensures data is encrypted at rest, thereby protecting you from a theft of storage attack
Security for authorized ServiceNow employee logins to customer instances employs encrypted tokens generated by a secure server. Only properly authenticated ServiceNow employees are granted access to a customer instances. Without the SNC Access Control plugin, the security server ensures that access rights are enforced on hi.service-now.com. When the plugin is enabled, the encrypted login tokens must match names in the plugin-provided access list, using the criteria defined in those records. This method of authentication enables our customers to determine precisely which ServiceNow employees may access their instances, and when these employees may do so. Edge Encryption is a ServiceNow product that allows customers to encrypt columns (i.e., application fields) and attachments with encryption keys that customers own, control, and manage within their own networks outside of their ServiceNow instances.Edge Encryption acts as a gateway between your browser and your SaaS ServiceNow instance. The ServiceNow infrastructur.
Service now is a software platform that supports IT service manag.docxedgar6wallace88877
Service now is a software platform that supports IT service management applications and helps to automate many organizational workflow activities. ServiceNow has hundreds of enterprise HR, Healthcare, Financial Services, and Governmental customers who employee a variety of techniques to protect the integrity of their data. We understand that security is paramount. For that reason, we allow you to create access control lists (ACL's) that leverage contextual security. This allows you to restrict access to tables and columns to those people who have the appropriate roles. In the world of data breach. When sensitive data leaves a business and enters the cloud, the risk for mistakes and breaches amplifies. Companies today must adopt advanced next-generation cloud security solutions to prevent and mitigate security threats in their IT environment, protect the privacy of their data and comply with a growing number of global regulations.
To meet the data security needs of modern enterprises—ranging from governmental regulatory and industry compliance objectives to implementing risk mitigation controls—ServiceNow offers encryption solutions at the application tier, database tier, and hardware tier.At the application tier, your data is encrypted within the customer instance down to the database, so even an attacker with full software access to the database can’t read your data. Column-level encryption provides data encryption in our network. With ServiceNow Edge Encryption, your data is encrypted before it even reaches your ServiceNow instance in our network—this ensures there’s literally no way anyone at ServiceNow—or an attacker—can read your data.At the database tier, ServiceNow Database Encryption encrypts your data directly in the database accessed by your applications running on your ServiceNow instance.At the hardware tier, our Full Disk Encryption ensures data is encrypted at rest, thereby protecting you from a theft of storage attack
Security for authorized ServiceNow employee logins to customer instances employs encrypted tokens generated by a secure server. Only properly authenticated ServiceNow employees are granted access to a customer instances. Without the SNC Access Control plugin, the security server ensures that access rights are enforced on hi.service-now.com. When the plugin is enabled, the encrypted login tokens must match names in the plugin-provided access list, using the criteria defined in those records. This method of authentication enables our customers to determine precisely which ServiceNow employees may access their instances, and when these employees may do so. Edge Encryption is a ServiceNow product that allows customers to encrypt columns (i.e., application fields) and attachments with encryption keys that customers own, control, and manage within their own networks outside of their ServiceNow instances.Edge Encryption acts as a gateway between your browser and your SaaS ServiceNow instance. The ServiceNow infrastructur.
Today, with the advancement of technology, the number of devices, applications,
and users is also growing. It is critical to have a solid Identity and Access
Management (IAM) solution to manage these digital identities and limit the risk of
connections. SailPoint is a pioneer in the field. Therefore, the demand for experts
knowledgeable in secure Identity and Access Management (IAM) technologies such
as SailPoint has surged. Many reputable firms provide fantastic opportunities for
these professionals with a variety of packages
Security and Compliance with SharePoint and Office 365Richard Harbridge
Whether you’re new to security and compliance in Office 365 or a seasoned veteran, we’ll have something for you in this session. Hear about Microsoft’s overall security story from Microsoft MVP Richard Harbridge, and better understand how it relates to SharePoint services, catch up on new developments over the past year, and learn about the new capabilities Microsoft provides. From advanced security management and threat intelligence to sensitive content encryption, governance and sharing there is plenty to discuss.
At Survey Analytics, nothing is more paramount than the security of your valuable data. We go to great lengths to ensure that your proprietary information is secure at all times. In this guide you can see an overview of our security compliance as well as our certificates.
Securing sensitive data for the health care industryCloudMask inc.
Both 1) the growing adoption of Electronic Health Records (EHR) and personal health records and 2) technologies that ensure better patient safety, improved care and inputs for clinical decision-making are being made possible by the adoption of cloud technology in health care. It has become critical to ensure that complete medical data is made available to health care providers irrespective of where the patient or clinician is located
Global Security Certification for GovernmentsCloudMask inc.
Government endeavors to expand and make available the range of services to the largest possible numbers of users. At the same time, the public sector also works hard to improve its own internal operations and use the best possible talent it can get. Increasingly, there is also a need to improve the collaboration between different sectors of the government while ensuring that data privacy and security are not affected
Service now is a software platform that supports IT service manag.docxedgar6wallace88877
Service now is a software platform that supports IT service management applications and helps to automate many organizational workflow activities. ServiceNow has hundreds of enterprise HR, Healthcare, Financial Services, and Governmental customers who employee a variety of techniques to protect the integrity of their data. We understand that security is paramount. For that reason, we allow you to create access control lists (ACL's) that leverage contextual security. This allows you to restrict access to tables and columns to those people who have the appropriate roles. In the world of data breach. When sensitive data leaves a business and enters the cloud, the risk for mistakes and breaches amplifies. Companies today must adopt advanced next-generation cloud security solutions to prevent and mitigate security threats in their IT environment, protect the privacy of their data and comply with a growing number of global regulations.
To meet the data security needs of modern enterprises—ranging from governmental regulatory and industry compliance objectives to implementing risk mitigation controls—ServiceNow offers encryption solutions at the application tier, database tier, and hardware tier.At the application tier, your data is encrypted within the customer instance down to the database, so even an attacker with full software access to the database can’t read your data. Column-level encryption provides data encryption in our network. With ServiceNow Edge Encryption, your data is encrypted before it even reaches your ServiceNow instance in our network—this ensures there’s literally no way anyone at ServiceNow—or an attacker—can read your data.At the database tier, ServiceNow Database Encryption encrypts your data directly in the database accessed by your applications running on your ServiceNow instance.At the hardware tier, our Full Disk Encryption ensures data is encrypted at rest, thereby protecting you from a theft of storage attack
Security for authorized ServiceNow employee logins to customer instances employs encrypted tokens generated by a secure server. Only properly authenticated ServiceNow employees are granted access to a customer instances. Without the SNC Access Control plugin, the security server ensures that access rights are enforced on hi.service-now.com. When the plugin is enabled, the encrypted login tokens must match names in the plugin-provided access list, using the criteria defined in those records. This method of authentication enables our customers to determine precisely which ServiceNow employees may access their instances, and when these employees may do so. Edge Encryption is a ServiceNow product that allows customers to encrypt columns (i.e., application fields) and attachments with encryption keys that customers own, control, and manage within their own networks outside of their ServiceNow instances.Edge Encryption acts as a gateway between your browser and your SaaS ServiceNow instance. The ServiceNow infrastructur.
Today, with the advancement of technology, the number of devices, applications,
and users is also growing. It is critical to have a solid Identity and Access
Management (IAM) solution to manage these digital identities and limit the risk of
connections. SailPoint is a pioneer in the field. Therefore, the demand for experts
knowledgeable in secure Identity and Access Management (IAM) technologies such
as SailPoint has surged. Many reputable firms provide fantastic opportunities for
these professionals with a variety of packages
Security and Compliance with SharePoint and Office 365Richard Harbridge
Whether you’re new to security and compliance in Office 365 or a seasoned veteran, we’ll have something for you in this session. Hear about Microsoft’s overall security story from Microsoft MVP Richard Harbridge, and better understand how it relates to SharePoint services, catch up on new developments over the past year, and learn about the new capabilities Microsoft provides. From advanced security management and threat intelligence to sensitive content encryption, governance and sharing there is plenty to discuss.
At Survey Analytics, nothing is more paramount than the security of your valuable data. We go to great lengths to ensure that your proprietary information is secure at all times. In this guide you can see an overview of our security compliance as well as our certificates.
Securing sensitive data for the health care industryCloudMask inc.
Both 1) the growing adoption of Electronic Health Records (EHR) and personal health records and 2) technologies that ensure better patient safety, improved care and inputs for clinical decision-making are being made possible by the adoption of cloud technology in health care. It has become critical to ensure that complete medical data is made available to health care providers irrespective of where the patient or clinician is located
Global Security Certification for GovernmentsCloudMask inc.
Government endeavors to expand and make available the range of services to the largest possible numbers of users. At the same time, the public sector also works hard to improve its own internal operations and use the best possible talent it can get. Increasingly, there is also a need to improve the collaboration between different sectors of the government while ensuring that data privacy and security are not affected
Cloud computing - Assessing the Security Risks - Jared Carstensenjaredcarst
This is the presentation I recently gave regarding cloud computing and the risks which are often not thought through.
Looks at the cloud from an Information Security and compliance aspect which is often forgotten.
Best wishes,
Jared Carstensen
The user requirements of a new system for Railway reservation system may include:
1.Easy-to-use Interface: The new system should have a simple and intuitive user interface that allows users to quickly and easily access the web application and service providers to efficiently respond to requests.
2.Comprehensive Coverage: The new system should have an extensive coverage area that ensures drivers in all locations have access to timely and reliable assistance.
3.Integration with Modern Technologies: The new system should be fully integrated with modern communication channels and technologies, such as mobile devices and GPS, to allow for efficient and accurate communication between drivers and service providers.
4.Fast Response Times: The new system should ensure that service providers can quickly and efficiently respond to service requests, minimizing wait times for drivers in need of assistance.
5.Reliable Service: The new system should provide drivers with access to reliable and trustworthy service providers, ensuring that they receive high-quality service and repairs.
6.24/7 Availability: The new system should be available 24/7, ensuring that drivers can request assistance at any time of the day or night.
7.Transparent Pricing: The new system should provide transparent and fair pricing for all services, ensuring that drivers know what to expect and are not subject to unexpected or unreasonable charges.
|
By meeting these user requirements, a new system for On Road Vehicle Breakdown Assistance can provide drivers with a reliable, efficient, and easy-to-use platform for accessing assistance and ensuring their safety on the road.
This is an overview of our complete Security infrastructure across all products and all plans. We do have a separate detailed overview of our Enterprise Security Infrastructure within AWS so get in touch with me if you're interested to look at that one too.
When it comes to protecting your organization's data, you can always be careful. Cybersecurity threats are continually evolving, and it's important to regularly test your systems and procedures to ensure they are up to protecting your critical information. Cyber Security Testing evaluates a system or application for vulnerabilities that could allow attackers to access sensitive data or disrupt operations. Identifying and addressing security weaknesses early on can help prevent costly breaches. Depending on your organization's specific needs, different types of security tests can be performed. Some common tests include penetration testing, vulnerability scanning, and social engineering simulations. At this time, it's important to work with a reputable cybersecurity firm, CRI Advantage, that has experience conducting these types of evaluations. They will be able to help you design a comprehensive testing program that meets your unique needs and provides actionable results that you can use to improve your overall security posture. https://criadvantage.com/cybersecurity/security-testing/
Softchoice - Microsoft Office 365 - Discussing legal concerns and informatio...Softchoice Corporation
While security and legal fears have gone down, they still account for 5% of enterprises not planning a migration to Office 365, according to Gartner.
This is a real shame, because as you know, O365 can drive considerable business productivity, employee engagement and can enable digital workforce greatness.
Moreover, O365 has 70 million commercial active users per month and according to Gartner, controls over 80% of the email share.
Well, have no fear (literally). Our experts have put together an insightful hour to explore, discuss and appease any fears you may have around compliance, security and data control in the Microsoft cloud.
Hosted jointly by Microsoft and Softchoice Office 365 pros, you will learn about:
- Keeping privacy and control of your data on Office 365
- Overcoming legal and compliance concerns
- The advantages of cloud security versus on-premise, and much more
Identity— Help protect against identity compromise and identify potential breaches before they cause damage
Devices—Enhance device security while enabling mobile work and BYOD
Apps and Data—Boost productivity with cloud access while keeping information protected
Infrastructure—Take a new approach to security across your hybrid environment
Future Proofing Your Office 365 & SharePoint StrategyRichard Harbridge
Having an effective Office 365 and SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 and SharePoint are constantly evolving as a platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
SailPoint is a centralized identity management solution that allows organizations to manage employee authorizations, digital identities, data security, network management, compliance, and more. CyberArk is used to access local admin accounts, domain admin accounts, service accounts, and other privileged accounts simply and safely.
Initiate - Presentation to Salesforce CIO CouncilScott Carruth
Presentation to Salesforce CIO Council on the customizations that Initiate has implemented to address business needs, including user provisioning, customer profiles and data quality management leveraging Initiate MDM solution
To tell that - IT environment has shifted, and this would be a huge understatement. We just see this happening around us. Yet to say, the transition is not necessarily a bad thing. Like in other technology organizations, Identity governance is in the process of change. We can see that this can be a positive transformation; as the way it allows us to be more flexible and stronger.
Visit : https://techdemocracy.com
CompTIA CySA Domain 3 Security Operations and Monitoring.pptxInfosectrain3
The CompTIA Cybersecurity Analyst+ (CySA+) certification exam requires you to know how to use tools and resources to monitor activities so that you can observe what’s going on and what the apps and users are doing, as well as how the system is working, and there are a variety of tools you may use to do so.
Cyber-attacks are an alarming threat to all types of businesses & organizations.The risk of a cyber-attack is not just a risk to your company but also to your privacy.Hence, cybersecurity is crucial for every business. Cybersecurity protects critical data from cyber attackers. This includes sensitive data, governmental and industry information, personal information, personally identifiable information (PII), intellectual property, and protected health information (PHI). If you are looking for tools to fight against cyber threats, then Techwave’s tools & technologies with adequate controls will help your organization stay protected.
Cyber-attacks are an alarming threat to all types of businesses & organizations.The risk of a cyber-attack is not just a risk to your company but also to your privacy.Hence, cybersecurity is crucial for every business. Cybersecurity protects critical data from cyber attackers. This includes sensitive data, governmental and industry information, personal information, personally identifiable information (PII), intellectual property, and protected health information (PHI). If you are looking for tools to fight against cyber threats, then Techwave’s tools & technologies with adequate controls will help your organization stay protected.
Securing Your Intellectual Property: Preventing Business IP LeaksHokme
Let us delve into strategies to safeguard your business's intellectual property (IP) and avoid leaks. Explore how Confiex's Virtual Data Room acts as a fortress against unauthorized access, ensuring your sensitive data and valuable IP remain protected at all times.
Source- https://confiexdataroom.com/blog/data-room/virtual-data-room/how-to-avoid-business-ip-leaks/
Setting in Fiction Think of your favorite story, boo.docxklinda1
Setting in Fiction
Think of your favorite story, book, movie or play. Consider the elements of its setting (time, place, social environment, and weather). In four-to-five sentences, discuss the impact the setting plays on the story. You can discuss how it affects the characters or how it contributes to the meaning of the story. Be sure to include the name of the story, book, movie or play, and to rely on what you've learned about setting during this lesson.
Your original post should be written using academic language (though some use of first person may be appropriate), and be written clearly in complete sentences. Be sure to proofread carefully.
Some examples:
One of my favorite movies is Devil. Devil takes place in an elevator with 5 people trapped between floors. Unusual things started happening on the elevator every time the lights went out. When the light came back on someone was dead. The police were contacted and detective Bowden took the case. Bowden and a security guard watched and communicated through video camera and speaker. The security guard convented them that this was the work of the devil and to save themselves they needed to see themselves as they are. When down to the last passenger on the elevator the devil reviled itself. The last passenger began to confess to a hit in run that killed a mother and her son which happened to be detective Bowden family.
When thinking of how the setting impacts the movie, I think of my favorite movie- Avengers: Endgame. The setting takes place in different times. Past, present, and future. When all hope is lost in trying to bring everyone back, Scott suggest Time Travel. The avengers have an advantage of gathering all the infinity stones from different times. Particularly, they have an advantage of getting 3 out of the 6 stones which are in New York just different time periods. They succeed with bringing them all back to the present time and bring everyone back. Only for their triumphant day to get ruined by Thanos who attacks with his army.
I can think of many movies that have settings I like a lot but my favorite setting which also was had the story line continuing in it also would be the scene in the movie Radio when the coach ha to tell him he can’t get on the bus to go to the football game with them as he starts to comprehend and get sad as the coach is walking to the bus leaving him there it starts to rain making the already gloomy weather and sad scene more sad because now he is stuck in the rain. They cut to the football field where it is still raining on top of now being dark and radio has the football game on his radio and he takes the field and every play he fails while playing alone in the rain they fail in the game that is actually going on till they lose on his missed field goal.
.
Cloud computing - Assessing the Security Risks - Jared Carstensenjaredcarst
This is the presentation I recently gave regarding cloud computing and the risks which are often not thought through.
Looks at the cloud from an Information Security and compliance aspect which is often forgotten.
Best wishes,
Jared Carstensen
The user requirements of a new system for Railway reservation system may include:
1.Easy-to-use Interface: The new system should have a simple and intuitive user interface that allows users to quickly and easily access the web application and service providers to efficiently respond to requests.
2.Comprehensive Coverage: The new system should have an extensive coverage area that ensures drivers in all locations have access to timely and reliable assistance.
3.Integration with Modern Technologies: The new system should be fully integrated with modern communication channels and technologies, such as mobile devices and GPS, to allow for efficient and accurate communication between drivers and service providers.
4.Fast Response Times: The new system should ensure that service providers can quickly and efficiently respond to service requests, minimizing wait times for drivers in need of assistance.
5.Reliable Service: The new system should provide drivers with access to reliable and trustworthy service providers, ensuring that they receive high-quality service and repairs.
6.24/7 Availability: The new system should be available 24/7, ensuring that drivers can request assistance at any time of the day or night.
7.Transparent Pricing: The new system should provide transparent and fair pricing for all services, ensuring that drivers know what to expect and are not subject to unexpected or unreasonable charges.
|
By meeting these user requirements, a new system for On Road Vehicle Breakdown Assistance can provide drivers with a reliable, efficient, and easy-to-use platform for accessing assistance and ensuring their safety on the road.
This is an overview of our complete Security infrastructure across all products and all plans. We do have a separate detailed overview of our Enterprise Security Infrastructure within AWS so get in touch with me if you're interested to look at that one too.
When it comes to protecting your organization's data, you can always be careful. Cybersecurity threats are continually evolving, and it's important to regularly test your systems and procedures to ensure they are up to protecting your critical information. Cyber Security Testing evaluates a system or application for vulnerabilities that could allow attackers to access sensitive data or disrupt operations. Identifying and addressing security weaknesses early on can help prevent costly breaches. Depending on your organization's specific needs, different types of security tests can be performed. Some common tests include penetration testing, vulnerability scanning, and social engineering simulations. At this time, it's important to work with a reputable cybersecurity firm, CRI Advantage, that has experience conducting these types of evaluations. They will be able to help you design a comprehensive testing program that meets your unique needs and provides actionable results that you can use to improve your overall security posture. https://criadvantage.com/cybersecurity/security-testing/
Softchoice - Microsoft Office 365 - Discussing legal concerns and informatio...Softchoice Corporation
While security and legal fears have gone down, they still account for 5% of enterprises not planning a migration to Office 365, according to Gartner.
This is a real shame, because as you know, O365 can drive considerable business productivity, employee engagement and can enable digital workforce greatness.
Moreover, O365 has 70 million commercial active users per month and according to Gartner, controls over 80% of the email share.
Well, have no fear (literally). Our experts have put together an insightful hour to explore, discuss and appease any fears you may have around compliance, security and data control in the Microsoft cloud.
Hosted jointly by Microsoft and Softchoice Office 365 pros, you will learn about:
- Keeping privacy and control of your data on Office 365
- Overcoming legal and compliance concerns
- The advantages of cloud security versus on-premise, and much more
Identity— Help protect against identity compromise and identify potential breaches before they cause damage
Devices—Enhance device security while enabling mobile work and BYOD
Apps and Data—Boost productivity with cloud access while keeping information protected
Infrastructure—Take a new approach to security across your hybrid environment
Future Proofing Your Office 365 & SharePoint StrategyRichard Harbridge
Having an effective Office 365 and SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 and SharePoint are constantly evolving as a platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
SailPoint is a centralized identity management solution that allows organizations to manage employee authorizations, digital identities, data security, network management, compliance, and more. CyberArk is used to access local admin accounts, domain admin accounts, service accounts, and other privileged accounts simply and safely.
Initiate - Presentation to Salesforce CIO CouncilScott Carruth
Presentation to Salesforce CIO Council on the customizations that Initiate has implemented to address business needs, including user provisioning, customer profiles and data quality management leveraging Initiate MDM solution
To tell that - IT environment has shifted, and this would be a huge understatement. We just see this happening around us. Yet to say, the transition is not necessarily a bad thing. Like in other technology organizations, Identity governance is in the process of change. We can see that this can be a positive transformation; as the way it allows us to be more flexible and stronger.
Visit : https://techdemocracy.com
CompTIA CySA Domain 3 Security Operations and Monitoring.pptxInfosectrain3
The CompTIA Cybersecurity Analyst+ (CySA+) certification exam requires you to know how to use tools and resources to monitor activities so that you can observe what’s going on and what the apps and users are doing, as well as how the system is working, and there are a variety of tools you may use to do so.
Cyber-attacks are an alarming threat to all types of businesses & organizations.The risk of a cyber-attack is not just a risk to your company but also to your privacy.Hence, cybersecurity is crucial for every business. Cybersecurity protects critical data from cyber attackers. This includes sensitive data, governmental and industry information, personal information, personally identifiable information (PII), intellectual property, and protected health information (PHI). If you are looking for tools to fight against cyber threats, then Techwave’s tools & technologies with adequate controls will help your organization stay protected.
Cyber-attacks are an alarming threat to all types of businesses & organizations.The risk of a cyber-attack is not just a risk to your company but also to your privacy.Hence, cybersecurity is crucial for every business. Cybersecurity protects critical data from cyber attackers. This includes sensitive data, governmental and industry information, personal information, personally identifiable information (PII), intellectual property, and protected health information (PHI). If you are looking for tools to fight against cyber threats, then Techwave’s tools & technologies with adequate controls will help your organization stay protected.
Securing Your Intellectual Property: Preventing Business IP LeaksHokme
Let us delve into strategies to safeguard your business's intellectual property (IP) and avoid leaks. Explore how Confiex's Virtual Data Room acts as a fortress against unauthorized access, ensuring your sensitive data and valuable IP remain protected at all times.
Source- https://confiexdataroom.com/blog/data-room/virtual-data-room/how-to-avoid-business-ip-leaks/
Similar to Service now is a software platform that supports IT service manag.docx (20)
Setting in Fiction Think of your favorite story, boo.docxklinda1
Setting in Fiction
Think of your favorite story, book, movie or play. Consider the elements of its setting (time, place, social environment, and weather). In four-to-five sentences, discuss the impact the setting plays on the story. You can discuss how it affects the characters or how it contributes to the meaning of the story. Be sure to include the name of the story, book, movie or play, and to rely on what you've learned about setting during this lesson.
Your original post should be written using academic language (though some use of first person may be appropriate), and be written clearly in complete sentences. Be sure to proofread carefully.
Some examples:
One of my favorite movies is Devil. Devil takes place in an elevator with 5 people trapped between floors. Unusual things started happening on the elevator every time the lights went out. When the light came back on someone was dead. The police were contacted and detective Bowden took the case. Bowden and a security guard watched and communicated through video camera and speaker. The security guard convented them that this was the work of the devil and to save themselves they needed to see themselves as they are. When down to the last passenger on the elevator the devil reviled itself. The last passenger began to confess to a hit in run that killed a mother and her son which happened to be detective Bowden family.
When thinking of how the setting impacts the movie, I think of my favorite movie- Avengers: Endgame. The setting takes place in different times. Past, present, and future. When all hope is lost in trying to bring everyone back, Scott suggest Time Travel. The avengers have an advantage of gathering all the infinity stones from different times. Particularly, they have an advantage of getting 3 out of the 6 stones which are in New York just different time periods. They succeed with bringing them all back to the present time and bring everyone back. Only for their triumphant day to get ruined by Thanos who attacks with his army.
I can think of many movies that have settings I like a lot but my favorite setting which also was had the story line continuing in it also would be the scene in the movie Radio when the coach ha to tell him he can’t get on the bus to go to the football game with them as he starts to comprehend and get sad as the coach is walking to the bus leaving him there it starts to rain making the already gloomy weather and sad scene more sad because now he is stuck in the rain. They cut to the football field where it is still raining on top of now being dark and radio has the football game on his radio and he takes the field and every play he fails while playing alone in the rain they fail in the game that is actually going on till they lose on his missed field goal.
.
Setting Goals and ObjectivesGilbert Burnham, MDJohns Hop.docxklinda1
Setting Goals and Objectives
Gilbert Burnham, MD
Johns Hopkins University
The material in this video is subject to the copyright of the owners of the material and is being provided for educational purposes under
rules of fair use for registered students in this course only. No additional copies of the copyrighted work may be made or distributed.
Part 1: Thinking about Goals, Objectives,
and Indicators
3
Project
Development
Process—1
4
Project
Development
Process—2
5
Project
Development
Process—3
6
The Logical Sequence—1
► The Problem Statement leads to program goals or aims
► These say what you are going to do to address the problems and needs identified
► Goals (general) Objectives (specific)
► Objectives lead to your strategy and methods
► Objectives are the basis of your monitoring system
► Objectives are measured by indicators
► Objectives are what you will be evaluated against during regular and final evaluations
So these have to be right!
7
The Logical Sequence—2
8
Start with the Goal or Aim or Purpose
► An overall end point—where do we want to be at project end?
► Explain why you are doing the project
► Emphasizes consistency with national plans or with other initiatives and your
organizational mandate
► It says what you hope to achieve by addressing your problem statement
► Can help build recognition of activities
► Goals represent general overall project direction
► Not specific, and not quantifiable, but not vague
► There should be only one overall goal—too many confuses the reader
● May be several subgoals—each of which will have one or more objectives, but don’t
make it confusing
► Sets the stage for the objectives, which are specific and quantifiable
9
Objectives—1
An objective…
► Is a statement of a specific and quantifiable accomplishment to be attained in a given time
frame
► This says how you intend to achieve your goal, and how you will make a difference in the
lives of the population you serve
► Includes words like—
► “increase”
► “strengthen”
► “decrease”
► “extend”
► “empower”
10
Objectives—2
11
Objectives—3
12
“SMART”
Objectives
The famous SMART objectives, now taught in primary schools the
world over (with some variations)
► Specific
The objective describes the direct result of the activity, and say
how you will achieve them
► Measurable
The objective can be quantified—how much, how many, how
often
They are the change created
► Achievable (also Attainable, Agreed, Assignable)
The objective can be attained by the organization—capacity,
constraints, resources
► Relevant (also Realistic)
This is something which will have practical benefit
► Time-bound (also Time-limited)
Results will be achieved within in a given time
13
Indicators, Milestones, and Targets
► Indicators—can be qualitative or quantitative
► Variables that help measure changes in health situations and assess the extent to
which the objective and targets of a program .
Set up and diagram an Incident Command System for the following .docxklinda1
Set up and diagram an Incident Command System for the following scenario
. Define all the roles and responsibilities for each functional area that would be included in this scenario.
SCENARIO:
At 10:05a.m. today, a hurricane/earthquake/tornado/flood hit the community of Edenton. The downtown area was the hardest hit. People have reported damage to homes, and businesses have been affected as well. No fatalities have been reported. Three people with injuries have been taken to the Edenton Community Hospital, which is also reporting some damage. As many as 10 people are missing. The downtown fire station is destroyed/inoperable. Two other fire stations are operational. Other possible effects: A large fire has broken out in downtown Water mains are cut. 10 percent of the population has sustained injuries. Utility lines are down. Animals in the zoo have escaped from their cages. Looters are rampaging downtown. Sewers have backed up, endangering public health. Many houses are destroyed/inhabitable and shelters will be needed. A hazardous spill has occurred. A major road has been affected.
Instructions for question 5
. 350-400 words, APA style format and a minimum of 3 references.
.
Set up a Ricardo-type comparative advantage numerical example with.docxklinda1
Set up a Ricardo-type comparative advantage numerical example with two countries and two goods. Distinguish "absolute advantage” from "comparative advantage” in the context of your example. Then select an international terms-or-trade ratio and explain in some detail how trade between the two countries benefits each of them in comparison with autarky. When would either of your countries NOT benefit from engaging in trade? Explain.
Important: Please ensure that you insert your citation for the article as your reference in your discussion post. Depending on which electronic database you use, you should see a "Cite” selection for your article. In addition, there should be a variety of articles summarized and as such, students should have different articles summarized. Your summary MUST include ALL of the following (include every item in the bullet list below, or you will not receive full credit):
Clearly state what the article is about and its purpose
How the article and/or author(s) support your argument(s)
Most important aspects of the article
Any findings and conclusions
Include the article "Abstract” in your posting (your summary should be original)
Include the industry example demonstrating the application of your researched article
"IMPORTANT” - Include the citation for the article
NO less than 3 pages.
With the increase in technological advancements, cyber bullying has been on the rise. The first topic of interest regards the preventive measures of cyber bullying in college. The reason behind this choice of topic for my argumentative essay is that I have fall a victim to the cyber bullying in my first years of college in several occasions . As a victim of cyber bullying, I know just how much the effects of cyber bullying can do to a person. The cases of cyber bullying have increased due to "the prevalence of social media platforms as well as digital forums" (Van Hee et al, 2015).This specifically means that both acquaintances and strangers have access to comments, content, photos and posts that are shared by people. This becomes even more worse if the information shared about an individual is personal or private which is bound to cause embarrassment or humiliation to the victim. The challenges am likely to face during my research is that many people do not admit that cyber bullying exits and that in deed there is a need to curb down the vice.
The second topic that interests me is on the effectiveness of death penalty as a means of punishment for major criminal offences like murder, homicide and forcible. This topic interests me because there has been an increase in violent crime cases in the world. My main interest is to find out if the victims of such crimes get justice through other forms of punishment or entirely require death penalties for the perpetrators. Also, this topic provides information on regarding the effects of death penalty on the crime rates. It provides a ground whether this form.
set FOREIGN_KEY_CHECKS=false;-- --------------------------.docxklinda1
set FOREIGN_KEY_CHECKS=false;
-- -----------------------------------------------------
-- uncomment and run these 3 SCHEMA commands if you are using your own server
-- -----------------------------------------------------
DROP SCHEMA IF EXISTS wellness_app ;
CREATE SCHEMA IF NOT EXISTS wellness_app DEFAULT CHARACTER SET utf8 ;
USE wellness_app ;
-- ----------------------------------------------------
-- End uncomment
-- ----------------------------------------------------
-- -----------------------------------------------------
-- Table user
-- -----------------------------------------------------
DROP TABLE IF EXISTS user ;
CREATE TABLE IF NOT EXISTS user (
id INT NOT NULL AUTO_INCREMENT,
first_name VARCHAR(128) NOT NULL,
last_name VARCHAR(128) NOT NULL,
DOB DATE NULL,
PRIMARY KEY (id))
ENGINE = InnoDB
ROW_FORMAT = COMPRESSED;
-- -----------------------------------------------------
-- Table interest
-- -----------------------------------------------------
DROP TABLE IF EXISTS interest ;
CREATE TABLE IF NOT EXISTS interest (
id INT NOT NULL AUTO_INCREMENT,
name VARCHAR(100) NOT NULL,
PRIMARY KEY (id))
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table step
-- -----------------------------------------------------
DROP TABLE IF EXISTS step ;
CREATE TABLE IF NOT EXISTS step (
id INT NOT NULL AUTO_INCREMENT,
title VARCHAR(50) NOT NULL,
PRIMARY KEY (id))
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table theme
-- -----------------------------------------------------
DROP TABLE IF EXISTS theme ;
CREATE TABLE IF NOT EXISTS theme (
id INT NOT NULL AUTO_INCREMENT,
name VARCHAR(100) NOT NULL,
PRIMARY KEY (id))
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table user_follow
-- -----------------------------------------------------
DROP TABLE IF EXISTS user_follow ;
CREATE TABLE IF NOT EXISTS user_follow (
id INT NOT NULL AUTO_INCREMENT,
following_user_id INT NOT NULL,
followed_user_id INT NOT NULL,
weight INT NOT NULL DEFAULT 0,
PRIMARY KEY (id),
INDEX fk_user_user_connection_user1_idx (following_user_id ASC),
INDEX fk_user_user_connection_user2_idx (followed_user_id ASC),
CONSTRAINT fk_user_user_connection_user1
FOREIGN KEY (following_user_id)
REFERENCES user (id)
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT fk_user_user_connection_user2
FOREIGN KEY (followed_user_id)
REFERENCES user (id)
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table user_interest
-- -----------------------------------------------------
DROP TABLE IF EXISTS user_interest ;
CREATE TABLE IF NOT EXISTS user_interest (
user_id INT NOT NULL,
interest_id INT NOT NULL,
INDEX fk_user_interest_user1_idx (user_id ASC),
INDEX fk_user_interest_interest1_idx (interest_id ASC),
PRIMARY KEY (use.
Session 3 Research Paper - Artist and InspirationThe author .docxklinda1
Session 3 Research Paper - Artist and Inspiration
The author of our course's text, Jerram Barrs, explores the idea that quality art (on some level) truthfully explores what it means to live life as a human. In
Echoes of Eden
, he states, "This principle of representing things as they are is a matter of obedience and honesty. Simple integrity constrains us to communicate faithfully and truthfully not only about the Lord himself and other people whose stories appear in the Bible, but also about our current human condition" (Barrs, 2013).
In our discussion assignment this week, you chose a specific artistic medium for your Session 5 Final Project. Now that you have identified the particular form of art that you'd like to submit, we will engage in an important step of the creative process -- researching the form and technique of those who have come before us. For this paper, identify an artist who has created art in the same category that you have selected for your final project. For example, if you have chosen to compose a poem for your project, you'll need to identify a prominent poet to research.
In 2-3 pages (formatting per APA standards), address these elements:
What do you personally find inspiring about this artist's work?
How do you see universal truths of humanity (pain, joy, love, redemption, etc.) within the artist's work? If you do not see these, explain what you think the artist is attempting to convey.
What makes this artist's work different than other artists who create the same type of art?
Identify a minimum of two elements within his or her artistic technique and explain how you could potentially utilize them your Session 5 Final Project.
Click on the
Session 3 Research Paper - Artist and Inspiration
link to submit your assignment by the posted due date. Review the rubric available in
Due Dates and Grades
for specific grading criteria.
Reference
Barrs, J. (2013).
Echoes of Eden
. Wheaton, IL: Crossway.
.
Session 2 Creativity Reflection PaperIn Echoes of Eden (.docxklinda1
Session 2 Creativity Reflection Paper
In
Echoes of Eden
(2013), Barrs claims that the Christian artist “holds up the mirror to what God has made”. In this sense, we have the opportunity to express our creativity in ways that highlight things that God has created, sustained, redeemed and rebuilt. In 2-3 pages (formatting per APA standards), reflect on your own specific creative talents by addressing these questions:
What are your two most significant creative talents, and how do you currently use them?
What is one creative talent that you would like to develop (or one that that admire in others)?
How do you, in your daily life, work to show the world what is true, beautiful, inspiring, and/or worthy of celebration within God's Kingdom?
Click on the
Session 2 Creativity Reflection Paper
link to submit your assignment by the posted due date. Review the rubric available in
Due Dates and Grades
for specific grading criteria.
Reference
Barrs, J. (2013).
Echoes of Eden
. Wheaton, IL: Crossway.
.
Session 2 Business Strategies based on Value ChainAg.docxklinda1
Session 2
Business Strategies based on Value Chain
Agenda
Opening case & Porter’s Value Chain hypothesis
Porter’s generic strategies framework
Cost leadership
Differentiation
Two views on Value Chain hypothesis
The Consistency View
The Blue Ocean View
Case
Video case: Nintendo Wii Blue Ocean strategy
The Blue Ocean that Disappeared – The Case of Nintendo Wii
Opening case
To offset its market share losses since 2008, Nestle has sought to aggressively promote linkages in the premium, luxury market – that has been immune to the recession and has been growing rapidly
Nestle as a global corporation has five major business groups; in each, Nestle links its resource transforming functions in very different ways, reflecting the personality and the positioning of its specific brands.
Culinary foods
Maggi
Le Creazioni di Casa Buitoni
Beverages
Nescafe
Nespresso
Confecti-onary
Kitkat
Maisen Cailer
Milk products
Nutrition
Cerelac
Nestle Haagen Dazs
Babynes
Porter’s Value Chain hypothesis
According to Porter’s value chain hypothesis, the primary links among the resource transforming functions should be sequenced as a chain, i.e. design, produce, market, deliver and support (Porter, 1985)
Value chain analysis helps to evaluate effectiveness of a firm in different functions
Strategies for manipulating value linkages for improving strategic advantage of a business are referred to as the “Business-level strategies”
Design
Production
Marketing
Support
Delivery
The Value Chain hypothesis
In Porter’s framework, the functions in a firm’s value chain are grouped into two broad categories of activities: primary and secondary
Primary activities are directly involved in transforming inputs into outputs and in delivery and after-sales support
inbound logistics
Support activities are involved in supporting primary activities
procurement
service—installation, usage guidance, maintenance, parts, and returns
operations
outbound logistics
marketing and sales
technology development
human resource management
firm infrastructure—general management, planning, finance, accounting, legal, government affairs and quality management
Porter’s generic strategies framework
Generic Sources of Strategic Advantage in Value Chains
One of the major purposes of Porter’s framework is to explicate two generic sources of strategic advantage for the businesses of a firm.
Value
Cost
If customers perceive a product or service as superior, they are willing to pay a premium relative to the price they will pay for competing offerings
If a firm gains a cost advantage for performing activities in its value chain at a cost lower than its major competitors, then it has flexibility to undercut competitors and offer greater value for money
Two views on Value Chain hypothesis
There are two views on this hypothesis:
Contingency view
The firms that make consistent, persistent and dedicated investments i.
Session 1 Module 2INTRODUCTION TO AUDITING .docxklinda1
Session 1 Module 2
INTRODUCTION TO AUDITING
1
LEARNING OBJECTIVES
After this module you should be able to:
Define auditing
Differentiate between different levels of assurance
Appreciate different audit opinions (covered in depth in session11)
Differentiate between the different role of the preparer of financial statements and the auditor.
Explain the reasons for the demand for audit and assurance services
Appreciate the Corporations Act requirements for company audits
Explain the audit expectation gap.
These are the objectives that students are expected to understand and be able to explain and apply.
Students will only be assessed within the learning objectives provided for each module of the course.
2
AUDITING AND ASSURANCE DEFINED
An audit is an assurance engagement defined as ‘an engagement in which an assurance practitioner expresses a conclusion designed to enhance the degree of confidence of the intended users other than the responsible party about the outcome of the evaluation or measurement of a subject matter against criteria.’
This is a definition of an audit highlighting the main parties involved and their roles
3
1-4
Diagram of assurance engagement
4
*Comment on : main parties and their roles
Jaq (J) - add figure 1-1
1-5
Five elements ofassurance
engagement
Three-party relationships:
assurance practitioner (auditor)
responsible party (preparer)
intended user
Subject matter
Suitable criteria
Sufficient appropriate evidence
Written assurance report
Audit engagement has 5 elements
These are explained on following slides
5
AUDITING AND ASSURANCE DEFINED
‘intended users’ - the people for whom the auditor prepares their report.
Example: shareholders, creditors, employees
‘responsible party’ - the person or organisation responsible for preparing the financial statements. Example: company management
‘subject matter’ – that which the auditor is expressing a conclusion on. i.e. financial reports
‘criteria’ – the rules or principles by which the subject matter is being evaluated. i.e. Accounting standards and interpretations and Corporations laws
Comment on explanations of terms
6
AUDITING AND ASSURANCE DEFINED cont’d.
Sufficient appropriate evidence
The quantity and quality of evidence the auditor requires in order to express a conclusion on the subject matter
*Written assurance report
Written report from the auditor expressing the auditor’s conclusion on the subject matter
Comment on explanations of terms
7
DIFFERENT LEVELS OF ASSURANCE
AUDITORS MAY PROVIDE VARYING LEVELS OF ASSURANCE WHEN CONDUCTING ASSURANCE ENGAGEMENTS.
Reasonable assurance
Limited assurance
No assurance
There are 3 levels of assurance which are described on next slide
8
DIFFERENT LEVELS OF ASSURANCELEVEL OF ASSURANCE
EXAMPLE
THE ASSURANCE EXPRESSIONREASONABLE
Highest level of assurance but not absolute assurance on the reliability of the subject matterFinancial Statement AuditThe auditor has conducted sufficient tests and.
Service-Oriented Architecture Please respond to the followingSe.docxklinda1
"Service-Oriented Architecture" Please respond to the following:
Service Oriented Architecture (SOA) is an architectural style for building software applications that use services available in a network such as the Web. SOA is based on standard protocols such as HyperText Transfer Protocol (HTTP), Simple Object Access Protocol (SOAP), etc. SOA services are consumed by client applications over the Internet. SOA exposes business services to a wide range of service consumers. Assess SOA in terms of business integration, security,interoperability, and IT infrastructure.
A Web service is a set of technologies used for exchanging data between applications. Web services allow businesses to connect their processes to their business partners. This form of business integration results in Business Process Management (BPM) mashups. Assess the benefits of BPM mashups in terms of ease of integration, composition of services, and information sharing.
"Software Provisioning" Please respond to the following:
When a company has a need for software, one option is to buy it from a software vendor or build it internally if the IT department can develop the software.This results in a build-or-buy debate. Take a stance on the build versus buy debate.Justify your decision in regard to cost, flexibility, reliability, and security.
Software development methods include Joint Application Development (JAD), Rapid Application Development (RAD), Extreme Programming (XP), Software Prototyping,and Open-Source Development. Choose the best software development method from those listed here and explain why you believe it is best.
.
Server FarmIP PhoneEnd-usersCorporate Computers.docxklinda1
Server Farm
IP Phone
End-users
Corporate Computers
Switch-1
Dallas Office
10.2.1.0 /24
10.2.2.0 /2410.2.4.0 /24
10.2.5.0 /24
10.2.6.0 /24
SNHUEnergy, Inc.
Logical Network Design
Router
Memphis Office
10.2.1.1 /2410.2.6.1 /24
10.10.1.1 /24
10.2.2.1 /2410.2.5.1 /24
Video
Conferencing
10.2.4.1 /24
10.10.1.2 /24
it640_memphis_office_logical_design_current.vsdxPage-1
Dallas Office
DALLAS_SW_1
PAYROLL
Memphis Office
MEMPHIS_SW-01
MEMPHIS_WKS_002
DALLAS_WKS_003
ACCOUNTING E-MAIL
DALLAS_SW-01
HR
DALL_RTR_03
SNHUEnergy, Inc.
Physical Network Design
CURRENT
NETWORK DESIGN
MEMPHIS_RTR_002DALLAS_WKS_002
DALLAS_WKS_001
MEMPHIS_WKS_001
Operations
Dallas Office:
Total Employees – 90
Applications –
Email
Payroll
Accounting
HR
Services -
VoIP Phone System
Video Conferencing
Hardware –
Routers - 1
Switches - 2
Firewalls - 1
Connectivity –
Internet
Memphis Office:
Total Employees – 30
Applications –
Billing
Operations
Services -
VoIP Phone System
Video Conferencing
Hardware –
Routers – 1
Switches – 1
Firewalls – 0
Connectivity –
Internet
Billing
Internet
it640_final_project_physical_diagram_current.vsdxPage-1
Server Farm
WAP’s
IP Phone
End-users
Corporate Computers
Switch-2
INTERNET
FIREWALL
10.0.1.0 /24
10.0.2.0 /24
10.0.3.0 /24
10.0.4.0 /24
10.0.5.0 /24
10.0.6.0 /24
SNHUEnergy, Inc.
Logical Network Design
Router
Switch-1
Dallas Office
10.0.1.1 /2410.0.6.1 /24
10.1.0.1 /24
10.0.3.1 /24 10.0.4.1 /24
10.0.2.1 /2410.0.5.1 /24
10.1.0.11 /2410.1.0.10 /24
Video
Conferencing
67.0.0.0
it640_dallas_office_logical_design_current.vsdxPage-1
IT 640 Milestone One Guidelines and Rubric
Project Analysis Plan
Overview: For your final project, you will assume the role of a network consultant for SNHUEnergy Inc., an organization looking to expand its communication
reach. Refer to the Final Project Scenario document for details. You have been tasked with analyzing the current network architecture of the organization and
determining any key changes that should occur as the organization prepares for future growth. You will evaluate traffic patterns to determine critical aspects of
your business and provide basic insight into what should be done to the network from a capability aspect and from a security viewpoint as the organization
prepares for future growth. Ultimately, you will recommend a design for the future network architecture of the organization.
Prompt: Your first milestone for this project will be the creation of a project analysis plan. Your plan will identify the network applications of the current network
including a description of how the current network is designed by explaining how the different layers of the Open Systems Interconnection (OSI) model relate to
each other within the network.
Refer to the following files when completing this milestone:
Dallas Office Logical Design - Current
Final Project Physical Diagram - Curren.
\\server05\productn\C\CRY\45-3\CRY305.txt unknown Seq: 1 22-AUG-07 10:10
THE LABELING OF CONVICTED FELONS
AND ITS CONSEQUENCES FOR
RECIDIVISM*
TED CHIRICOS
KELLE BARRICK
WILLIAM BALES
College of Criminology and Criminal Justice
Florida State University
STEPHANIE BONTRAGER
Justice Research Associates
KEYWORDS: labeling, felony conviction, recidivism
Florida law allows judges to withhold adjudication of guilt for individ-
uals who have been found guilty of a felony and are being sentenced to
probation. Such individuals lose no civil rights and may lawfully assert
they had not been convicted of a felony. Labeling theory would predict
that the receipt of a felony label could increase the likelihood of recidi-
vism. Reconviction data for 95,919 men and women who were either
adjudicated or had adjudication withheld show that those formally
labeled are significantly more likely to recidivate in 2 years than those
who are not. Labeling effects are stronger for women, whites, and those
who reach the age of 30 years without a prior conviction. Second-level
indicators of county characteristics (e.g., crime rates or concentrated
disadvantage) have no significant effect on the adjudication/recidivism
relationship.
Traditional labeling theory explains the potential “escalating” conse-
quences of a criminal or delinquent labeling experience in two ways (Lof-
land, 1969; Sherman et al., 1992). The first consequence involves a
* The authors would like to thank the anonymous reviewers as well as Carter Hay,
Dan Mears, Brian Stults, and especially Xia Wang for their helpful comments on
an earlier version of this article. Direct correspondence to Ted Chiricos (e-mail:
[email protected]).
CRIMINOLOGY VOLUME 45 NUMBER 3 2007 547
\\server05\productn\C\CRY\45-3\CRY305.txt unknown Seq: 2 22-AUG-07 10:10
548 CHIRICOS, BARRICK, BALES & BONTRAGER
transformation of identity,1 and the second emphasizes structural impedi-
ments to conventional life that result from a labeling event.2 Although
labeling events have been variably operationalized to include police con-
tact, arrest, conviction, and imprisonment, it is arguable that felony convic-
tion is the most consequential in relation to the development of structural
impediments. The label of “convicted felon” strips an individual of the
right to vote, serve on juries, own firearms, or hold public office. In many
states, convicted felons are prohibited from obtaining student loans,
employment in state-licensed occupations, or employment with state-
licensed companies. In addition, the label of convicted felon may contrib-
ute to various informal exclusions that can make access to noncriminal
activities more difficult and criminal alternatives more attractive.3
The state of Florida has a law that allows individuals who have been
found guilty of a felony, either by a judge, jury, or plea, to literally avoid
the label of convicted felon. Judges have the option of “withholding adju-
dication” of guilt for convic.
Service Area- The geographic area from which organization dr.docxklinda1
Service Area
- The geographic area from which organization draws the majority of its customers/patients. For some service categories the service area may be quite large (organ translate) whereas for other service categories it might be quite small (emergency room).
External Analysis
- A strategic thinking activity directed toward identifying, aggregating, and interoperating the issues that are outside the organization to determine the implications of those issues on the organization as well as to provide information for internal analysis and the development of the directional strategies.
Monitoring (External Change)
- The tracking of various issues identified in the scanning process to add data concerning the item under consideration to confirm or disconfirm the issue or its impact.
Service Category
- A distinct health care offering that may be defined very broadly (hospital care) or very narrowly (pediatric hematology) depending on the level of analysis.
Focus Groups
- A facilitated process typically using 10-15 people to surface, develop, evaluate, and reach conclusion about an issue.
APA format
reffo
.
Share your written proposal with your manager, supervisor or other c.docxklinda1
Share your written proposal with your manager, supervisor or other colleague in a formal leadership position within a health care organization. Request their feedback using the following questions as prompts:
1. Do you believe the proposal would be approved if formally proposed?
2. What are some strengths and weaknesses of the proposal?
.
Shareholder or stakeholder That is the question.In recent years.docxklinda1
Shareholder or stakeholder? That is the question.
In recent years debate has intensified over the role of governments in regulating markets and conducting economic activity? Has capitalism runs its course? Should corporations maximize value for shareholders or all stakeholders (e.g., employees)? What should be the role of the corporation? And the government? Are CEOs overpaid? The COVID crisis has brought these and related matters into greater scrutiny. Minimum wage earners (e.g., Amazon delivery) became essential workers! In the meantime, CEO pay ratios (CEO pay/average worker pay) have increased over time from 40 to 400. Safety nets do not appear to exist.
Please read the attachment. Please refrain from making political statements or attributions (about half a page). Keep your discussion civil and professional.
.
Share your thoughts and opinions on predictive versus adaptive S.docxklinda1
Share your thoughts and opinions on predictive versus adaptive SDLC in this week's discussion.
Flesh out your thoughts and interact with your classmates. Post your initial response by the middle of each week and then return on a couple of other days to see what's going on with the discussions. The more you interact, the more you learn from your peers, and the more you share with them about what you know. You will also be showing your instructor what you have picked up.
.
Share your thoughts on Chapters 4 and 5. How much experience do you .docxklinda1
Share your thoughts on Chapters 4 and 5. How much experience do you have with interviewing? What are some of the biggest challenges you see or questions you have about interviewing or attributions? Also, Susan Orlean's process and The Rabbit Outbreak.
Quality posts and responses contribute to a rich learning community by citing readings, sharing examples, and building on the ideas of others in a collegial manner.
.
Share your thoughtsYou are the most important generation. EVER..docxklinda1
Share your thoughts
“You are the most important generation. EVER.” The reason why I say this to YOU is that there are so many challenges that your generation needs to address. Among the most important ones is climate change. So, please discuss in an open and respectful way where you stand on climate change. Do you think it is real? If so, what do we need to do to adapt to and mitigate its consequences?
.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
for beginners, providing thorough training in areas such as SEO, digital communication marketing, and PPC training in Noida. After finishing the program, students receive the certifications recognised by top different universitie, setting a strong foundation for a successful career in digital marketing.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
Delivering Micro-Credentials in Technical and Vocational Education and TrainingAG2 Design
Explore how micro-credentials are transforming Technical and Vocational Education and Training (TVET) with this comprehensive slide deck. Discover what micro-credentials are, their importance in TVET, the advantages they offer, and the insights from industry experts. Additionally, learn about the top software applications available for creating and managing micro-credentials. This presentation also includes valuable resources and a discussion on the future of these specialised certifications.
For more detailed information on delivering micro-credentials in TVET, visit this https://tvettrainer.com/delivering-micro-credentials-in-tvet/
Service now is a software platform that supports IT service manag.docx
1. Service now is a software platform that supports IT service
management applications and helps to automate many
organizational workflow activities. ServiceNow has hundreds of
enterprise HR, Healthcare, Financial Services, and
Governmental customers who employee a variety of techniques
to protect the integrity of their data. We understand that
security is paramount. For that reason, we allow you to create
access control lists (ACL's) that leverage contextual security.
This allows you to restrict access to tables and columns to those
people who have the appropriate roles. In the world of data
breach. When sensitive data leaves a business and enters the
cloud, the risk for mistakes and breaches amplifies. Companies
today must adopt advanced next-generation cloud security
solutions to prevent and mitigate security threats in their IT
environment, protect the privacy of their data and comply with a
growing number of global regulations.
To meet the data security needs of modern enterprises—ranging
from governmental regulatory and industry compliance
objectives to implementing risk mitigation controls—
ServiceNow offers encryption solutions at the application tier,
database tier, and hardware tier.At the application tier, your
data is encrypted within the customer instance down to the
database, so even an attacker with full software access to the
database can’t read your data. Column-level encryption provides
data encryption in our network. With ServiceNow Edge
Encryption, your data is encrypted before it even reaches your
ServiceNow instance in our network—this ensures there’s
literally no way anyone at ServiceNow—or an attacker—can
read your data.At the database tier, ServiceNow Database
Encryption encrypts your data directly in the database accessed
by your applications running on your ServiceNow instance.At
the hardware tier, our Full Disk Encryption ensures data is
encrypted at rest, thereby protecting you from a theft of storage
attack
2. Security for authorized ServiceNow employee logins to
customer instances employs encrypted tokens generated by a
secure server. Only properly authenticated ServiceNow
employees are granted access to a customer instances. Without
the SNC Access Control plugin, the security server ensures that
access rights are enforced on hi.service-now.com. When the
plugin is enabled, the encrypted login tokens must match names
in the plugin-provided access list, using the criteria defined in
those records. This method of authentication enables our
customers to determine precisely which ServiceNow employees
may access their instances, and when these employees may do
so. Edge Encryption is a ServiceNow product that allows
customers to encrypt columns (i.e., application fields) and
attachments with encryption keys that customers own, control,
and manage within their own networks outside of their
ServiceNow instances.Edge Encryption acts as a gateway
between your browser and your SaaS ServiceNow instance. The
ServiceNow infrastructure provides additional protection when
a user attempts to access sensitive data directly instead of
connecting through the Edge Encryption proxy. Encrypted data
that is at rest in the ServiceNow instance remains in an
encrypted state and is shielded from exposure since the
encryption keys do not reside on the instance. In this way, Edge
Encryption provides data breach protection as well as reduces
data sovereignty and compliance risks. So, if access to your
company’s encrypted data were jeopardized, neither
ServiceNow nor anyone else could examine the encrypted data
and decrypt it without your encryption key—which is only
accessible within your infrastructure
CipherCloud CASB+ for ServiceNow helps you to protect your
data in ServiceNow and expand its use for business processes
that handle private, sensitive or regulated data. The
CipherCloud CASB+ platform provides deep visibility, end-to-
end data protection, advanced threat protection, and
comprehensive compliance capabilities to support ServiceNow
cloud users, ensuring confidential and sensitive data is
3. protected across all locations – in the cloud and on users’
devices.
How CipherCloud enables total protection for ServiceNow
cloud:
Deep visibility into existing data in ServiceNow through
historical scanning – Cloud Data Discovery. This allows
organizations to identify confidential and sensitive information
related to PII, PHI, PCI, HIPAA and many more, and enforce
remediations to preserve data integrity and compliance.
Real-time content identification through advanced Data Loss
Prevention policies. During policy violations, CipherCloud DLP
will enforce actions to include alerts, restricted sharing, or
automatic encryption of sensitive files.
Secure offline data sharing and access through native digital
rights management. During violations, administrators have the
ability to retract access to the data, even if it was downloaded
and copied to another device.
Automatic detection of anomalous user behavior through
machine-learning powered User & Entity Behavior Analytics
(UEBA), and stepping up the user authentication through
Adaptive Access Controls. CipherCloud’s Adaptive Access
Control also enables context-based data access, and can block
access to ServiceNow cloud based upon platforms used, time of
day, originating location, and more that might suggest the theft,
compromise of authentication credentials, or a sophisticated
cyberattack.
Best-in-class data protection (Encryption and Tokenization) that
enables conversion of sensitive data into unreadable text before
it is delivered to ServiceNow cloud, so that in the event that the
data is compromised, it is unusable and may not be considered a
breach.
Reference
https://www.servicenow.com/content/dam/servicenow-
assets/public/en-us/doc-type/resource-center/white-paper/wp-
data-encryption-with-servicenow.pdf
https://securityboulevard.com/2020/01/securing-data-and-
6. recording, or in any information stor-
age or retrieval system, without written permission from the
publishers.
For permission to photocopy or use material electronically from
this work, please access www.copy-
right.com (http://www.copyright.com/) or contact the Copyright
Clearance Center, Inc. (CCC), 222
Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a
not-for-profit organization that
provides licenses and registration for a variety of users. For
organizations that have been granted a
photocopy license by the CCC, a separate system of payment
has been arranged.
Trademark Notice: Product or corporate names may be
trademarks or registered trademarks, and are
used only for identification and explanation without intent to
infringe.
Visit the Taylor & Francis Web site at
http://www.taylorandfrancis.com
and the CRC Press Web site at
http://www.crcpress.com
v
Contents
Foreword xi
Acknowledgments xiii
Author xv
IntroductIon xvii
7. chApter 1 the “rAvell” corporAtIon 1
Introduction 1
A New Approach 3
The Blueprint for Integration 5
Enlisting Support 6
Assessing Progress 7
Resistance in the Ranks 8
Line Management to the Rescue 8
IT Begins to Reflect 9
Defining an Identity for Information Technology 10
Implementing the Integration: A Move toward Trust and
Reflection 12
Key Lessons 14
Defining Reflection and Learning for an Organization 14
Working toward a Clear Goal 15
Commitment to Quality 15
Teaching Staff “Not to Know” 16
Transformation of Culture 16
Alignment with Administrative Departments 17
Conclusion 19
vi Contents
chApter 2 the It dIlemmA 21
Introduction 21
Recent Background 23
IT in the Organizational Context 24
IT and Organizational Structure 24
The Role of IT in Business Strategy 25
8. Ways of Evaluating IT 27
Executive Knowledge and Management of IT 28
IT: A View from the Top 29
Section 1: Chief Executive Perception of the Role of IT 32
Section 2: Management and Strategic Issues 34
Section 3: Measuring IT Performance and Activities 35
General Results 36
Defining the IT Dilemma 36
Recent Developments in Operational Excellence 38
chApter 3 technology As A vArIAble And responsIve
orgAnIzAtIonAl dynAmIsm 41
Introduction 41
Technological Dynamism 41
Responsive Organizational Dynamism 42
Strategic Integration 43
Summary 48
Cultural Assimilation 48
IT Organization Communications with “ Others” 49
Movement of Traditional IT Staff 49
Summary 51
Technology Business Cycle 52
Feasibility 53
Measurement 53
Planning 54
Implementation 55
Evolution 57
Drivers and Supporters 58
Santander versus Citibank 60
Information Technology Roles and Responsibilities 60
9. Replacement or Outsource 61
chApter 4 orgAnIzAtIonAl leArnIng theorIes And
technology 63
Introduction 63
Learning Organizations 72
Communities of Practice 75
Learning Preferences and Experiential Learning 83
Social Discourse and the Use of Language 89
Identity 91
Skills 92
viiContents
Emotion 92
Linear Development in Learning Approaches 96
chApter 5 mAnAgIng orgAnIzAtIonAl leArnIng And
technology 109
The Role of Line Management 109
Line Managers 111
First-Line Managers 111
Supervisor 111
Management Vectors 112
Knowledge Management 116
Ch ange Management 120
Change Management for IT Organizations 123
Social Networks and Information Technology 134
chApter 6 orgAnIzAtIonAl trAnsFormAtIon And the
bAlAnced scorecArd 139
10. Introduction 139
Methods of Ongoing Evaluation 146
Balanced Scorecards and Discourse 156
Knowledge Creation, Culture, and Strategy 158
chApter 7 vIrtuAl teAms And outsourcIng 163
Introduction 163
Status of Virtual Teams 165
Management Considerations 166
Dealing with Multiple Locations 166
Externalization 169
Internalization 171
Combination 171
Socialization 172
Externalization Dynamism 172
Internalization Dynamism 173
Combination Dynamism 173
Socialization Dynamism 173
Dealing with Multiple Locations and Outsourcing 177
Revisiting Social Discourse 178
Identity 179
Skills 180
Emotion 181
chApter 8 synergIstIc unIon oF It And
orgAnIzAtIonAl leArnIng 187
Introduction 187
Siemens AG 187
Aftermath 202
ICAP 203
11. viii Contents
Five Years Later 224
HTC 225
IT History at HTC 226
Interactions of the CEO 227
The Process 228
Transformation from the Transition 229
Five Years Later 231
Summary 233
chApter 9 FormIng A cyber securIty culture 239
Introduction 239
History 239
Talking to the Board 241
Establishing a Security Culture 241
Understanding What It Means to be Compromised 242
Cyber Security Dynamism and Responsive Organizational
Dynamism 242
Cyber Strategic Integration 243
Cyber Cultural Assimilation 245
Summary 246
Organizational Learning and Application Development 246
Cyber Security Risk 247
Risk Responsibility 248
Driver /Supporter Implications 250
chApter 10 dIgItAl trAnsFormAtIon And chAnges In
consumer behAvIor 251
Introduction 251
Requirements without Users and without Input 254
Concepts of the S-Curve and Digital Transformation
Analysis and Design 258
Organizational Learning and the S-Curve 260
12. Communities of Practice 261
The IT Leader in the Digital Transformation Era 262
How Technology Disrupts Firms and Industries 264
Dynamism and Digital Disruption 264
Critical Components of “ Digital” Organization 265
Assimilating Digital Technology Operationally and Culturally
267
Conclusion 268
chApter 11 IntegrAtIng generAtIon y employees to
AccelerAte competItIve AdvAntAge 269
Introduction 269
The Employment Challenge in the Digital Era 270
Gen Y Population Attributes 272
Advantages of Employing Millennials to Support Digital
Transformation 272
Integration of Gen Y with Baby Boomers and Gen X 273
ixContents
Designing the Digital Enterprise 274
Assimilating Gen Y Talent from Underserved and Socially
Excluded Populations 276
Langer Workforce Maturity Arc 277
Theoretical Constructs of the LWMA 278
The LWMA and Action Research 281
Implications for New Pathways for Digital Talent 282
Demographic Shifts in Talent Resources 282
Economic Sustainability 283
Integration and Trust 283
13. Global Implications for Sources of Talent 284
Conclusion 284
chApter 12 towArd best prActIces 287
Introduction 287
Chief IT Executive 288
Definitions of Maturity Stages and Dimension Variables in
the Chief IT Executive Best Practices Arc 297
Maturity Stages 297
Performance Dimensions 298
Chief Executive Officer 299
CIO Direct Reporting to the CEO 305
Outsourcing 306
Centralization versus Decentralization of IT 306
CIO Needs Advanced Degrees 307
Need for Standards 307
Risk Management 307
The CEO Best Practices Technology Arc 313
Definitions of Maturity Stages and Dimension Variables in
the CEO Technology Best Practices Arc 314
Maturity Stages 314
Performance Dimensions 315
Middle Management 316
The Middle Management Best Practices Technology Arc 323
Definitions of Maturity Stages and Dimension Variables in
the Middle Manager Best Practices Arc 325
Maturity Stages 325
Performance Dimensions 326
14. Summary 327
Ethics and Maturity 333
chApter 13 conclusIons 339
Introduction 339
glossAry 357
reFerences 363
Index 373
http://taylorandfrancis.com
xi
Foreword
Digital technologies are transforming the global economy.
Increasingly,
firms and other organizations are assessing their opportunities,
develop-
ing and delivering products and services, and interacting with
custom-
ers and other stakeholders digitally. Established companies
recognize
that digital technologies can help them operate their businesses
with
greater speed and lower costs and, in many cases, offer their
custom-
ers opportunities to co-design and co-produce products and
services.
Many start-up companies use digital technologies to develop
new prod-
ucts and business models that disrupt the present way of doing
15. busi-
ness, taking customers away from firms that cannot change and
adapt.
In recent years, digital technology and new business models
have dis-
rupted one industry after another, and these developments are
rapidly
transforming how people communicate, learn, and work.
Against this backdrop, the third edition of Arthur Langer’ s
Information Technology and Organizational Learning is most
welcome.
For decades, Langer has been studying how firms adapt to new
or
changing conditions by increasing their ability to incorporate
and use
advanced information technologies. Most organizations do not
adopt
new technology easily or readily. Organizational inertia and
embed-
ded legacy systems are powerful forces working against the
adoption
of new technology, even when the advantages of improved
technology
are recognized. Investing in new technology is costly, and it
requires
xii Foreword
aligning technology with business strategies and transforming
cor-
porate cultures so that organization members use the technology
to
become more productive.
16. Information Technology and Organizational Learning addresses
these
important issues— and much more. There are four features of
the new
edition that I would like to draw attention to that, I believe,
make
this a valuable book. First, Langer adopts a behavioral
perspective
rather than a technical perspective. Instead of simply offering
norma-
tive advice about technology adoption, he shows how sound
learn-
ing theory and principles can be used to incorporate technology
into
the organization. His discussion ranges across the dynamic
learning
organization, knowledge management, change management,
com-
munities of practice, and virtual teams. Second, he shows how
an
organization can move beyond technology alignment to true
technol-
ogy integration. Part of this process involves redefining the
traditional
support role of the IT department to a leadership role in which
IT
helps to drive business strategy through a technology-based
learn-
ing organization. Third, the book contains case studies that
make the
material come alive. The book begins with a comprehensive
real-life
case that sets the stage for the issues to be resolved, and smaller
case
illustrations are sprinkled throughout the chapters, to make
17. concepts
and techniques easily understandable. Lastly, Langer has a
wealth of
experience that he brings to his book. He spent more than 25
years
as an IT consultant and is the founder of the Center for
Technology
Management at Columbia University, where he directs
certificate and
executive programs on various aspects of technology innovation
and
management. He has organized a vast professional network of
tech-
nology executives whose companies serve as learning
laboratories for
his students and research. When you read the book, the
knowledge
and insight gained from these experiences is readily apparent.
If you are an IT professional, Information Technology and
Organi-
zational Learning should be required reading. However, anyone
who
is part of a firm or agency that wants to capitalize on the
opportunities
provided by digital technology will benefit from reading the
book.
Charles C. Snow
Professor Emeritus, Penn State University
Co-Editor, Journal of Organization Design
xiii
18. Acknowledgments
Many colleagues and clients have provided significant support
during
the development of the third edition of Information Technology
and
Organizational Learning.
I owe much to my colleagues at Teachers College, namely,
Professor
Victoria Marsick and Lyle Yorks, who guided me on many of
the the-
ories on organizational learning, and Professor Lee Knefelkamp,
for
her ongoing mentorship on adult learning and developmental
theo-
ries. Professor David Thomas from the Harvard Business School
also
provided valuable direction on the complex issues surrounding
diver-
sity, and its importance in workforce development.
I appreciate the corporate executives who agreed to participate
in the studies that allowed me to apply learning theories to
actual
organizational practices. Stephen McDermott from ICAP
provided
invaluable input on how chief executive officers (CEOs) can
success-
fully learn to manage emerging technologies. Dana Deasy, now
global
chief information officer (CIO) of JP Morgan Chase,
contributed
enormous information on how corporate CIOs can integrate
tech-
19. nology into business strategy. Lynn O’ Connor Vos, CEO of
Grey
Healthcare, also showed me how technology can produce direct
mon-
etary returns, especially when the CEO is actively involved.
And, of course, thank you to my wonderful students at
Columbia
University. They continue to be at the core of my inspiration
and love
for writing, teaching, and scholarly research.
http://taylorandfrancis.com
xv
Author
Arthur M. Langer, EdD, is professor of professional practice
of management and the director of the Center for Technology
Management at Columbia University. He is the academic direc-
tor of the Executive Masters of Science program in Technology
Management, vice chair of faculty and executive advisor to the
dean
at the School of Professional Studies and is on the faculty of the
Department of Organization and Leadership at the Graduate
School
of Education (Teachers College). He has also served as a
member of
the Columbia University Faculty Senate. Dr. Langer is the
author
of Guide to Software Development: Designing & Managing the
Life
20. Cycle. 2nd Edition (2016), Strategic IT: Best Practices for
Managers
and Executives (2013 with Lyle Yorks), Information
Technology and
Organizational Learning (2011), Analysis and Design of
Information
Systems (2007), Applied Ecommerce (2002), and The Art of
Analysis
(1997), and has numerous published articles and papers, relating
to digital transformation, service learning for underserved
popula-
tions, IT organizational integration, mentoring, and staff
develop-
ment. Dr. Langer consults with corporations and universities on
information technology, cyber security, staff development, man-
agement transformation, and curriculum development around the
Globe. Dr. Langer is also the chairman and founder of
Workforce
Opportunity Services (www.wforce.org), a non-profit social
venture
xvi Author
that provides scholarships and careers to underserved
populations
around the world.
Dr. Langer earned a BA in computer science, an MBA in
accounting/finance, and a Doctorate of Education from
Columbia
University.
21. xvii
Introduction
Background
Information technology (IT) has become a more significant part
of
workplace operations, and as a result, information systems
person-
nel are key to the success of corporate enterprises, especially
with
the recent effects of the digital revolution on every aspect of
business
and social life (Bradley & Nolan, 1998; Langer, 1997, 2011;
Lipman-
Blumen, 1996). This digital revolution is defined as a form of “
dis-
ruption.” Indeed, the big question facing many enterprises
today is,
How can executives anticipate the unexpected threats brought
on by
technological advances that could devastate their business? This
book
focuses on the vital role that information and digital technology
orga-
nizations need to play in the course of organizational
development
and learning, and on the growing need to integrate technology
fully
into the processes of workplace organizational learning.
Technology
personnel have long been criticized for their inability to
function as
part of the business, and they are often seen as a group outside
the
22. corporate norm (Schein, 1992). This is a problem of cultural
assimila-
tion, and it represents one of the two major fronts that
organizations
now face in their efforts to gain a grip on the new, growing
power of
technology, and to be competitive in a global world. The other
major
xviii IntroduCtIon
front concerns the strategic integration of new digital
technologies
into business line management.
Because technology continues to change at such a rapid pace,
the
ability of organizations to operate within a new paradigm of
dynamic
change emphasizes the need to employ action learning as a way
to
build competitive learning organizations in the twenty-first
century.
Information Technology and Organizational Learning integrates
some
of the fundamental issues bearing on IT today with concepts
from
organizational learning theory, providing comprehensive
guidance,
based on real-life business experiences and concrete research.
This book also focuses on another aspect of what IT can mean
to
an organization. IT represents a broadening dimension of
23. business life
that affects everything we do inside an organization. This new
reality is
shaped by the increasing and irreversible dissemination of
technology.
To maximize the usefulness of its encroaching presence in
everyday
business affairs, organizations will require an optimal
understanding
of how to integrate technology into everything they do. To this
end,
this book seeks to break new ground on how to approach and
concep-
tualize this salient issue— that is, that the optimization of
information
and digital technologies is best pursued with a synchronous
imple-
mentation of organizational learning concepts. Furthermore,
these
concepts cannot be implemented without utilizing theories of
strategic
learning. Therefore, this book takes the position that technology
liter-
acy requires individual and group strategic learning if it is to
transform
a business into a technology-based learning organization.
Technology-
based organizations are defined as those that have implemented
a means
of successfully integrating technology into their process of
organiza-
tional learning. Such organizations recognize and experience
the real-
ity of technology as part of their everyday business function. It
is what
many organizations are calling “ being digital.”
24. This book will also examine some of the many existing organi-
zational learning theories, and the historical problems that have
occurred with companies that have used them, or that have
failed
to use them. Thus, the introduction of technology into
organizations
actually provides an opportunity to reassess and reapply many
of the
past concepts, theories, and practices that have been used to
support
the importance of organizational learning. It is important,
however,
not to confuse this message with a reason for promoting
organizational
xixIntroduCtIon
learning, but rather, to understand the seamless nature of the
relation-
ship between IT and organizational learning. Each needs the
other to
succeed. Indeed, technology has only served to expose problems
that
have existed in organizations for decades, e.g., the inability to
drive
down responsibilities to the operational levels of the
organization, and
to be more agile with their consumers.
This book is designed to help businesses and individual manag-
ers understand and cope with the many issues involved in
developing
organizational learning programs, and in integrating an
25. important
component: their IT and digital organizations. It aims to provide
a
combination of research case studies, together with existing
theories
on organizational learning in the workplace. The goal is also to
pro-
vide researchers and corporate practitioners with a book that
allows
them to incorporate a growing IT infrastructure with their exist-
ing workforce culture. Professional organizations need to
integrate
IT into their organizational processes to compete effectively in
the
technology-driven business climate of today. This book
responds to
the complex and various dilemmas faced by many human
resource
managers and corporate executives regarding how to actually
deal
with many marginalized technology personnel who somehow
always
operate outside the normal flow of the core business.
While the history of IT, as a marginalized organization, is rela-
tively short, in comparison to that of other professions, the
problems
of IT have been consistent since its insertion into business
organiza-
tions in the early 1960s. Indeed, while technology has changed,
the
position and valuation of IT have continued to challenge how
execu-
tives manage it, account for it, and, most important, ultimately
value
its contributions to the organization. Technology personnel
26. continue
to be criticized for their inability to function as part of the
business,
and they are often seen as outside the business norm. IT
employees
are frequently stereotyped as “ techies,” and are segregated in
such a
way that they become isolated from the organization. This book
pro-
vides a method for integrating IT, and redefining its role in
organiza-
tions, especially as a partner in formulating and implementing
key
business strategies that are crucial for the survival of many
companies
in the new digital age. Rather than provide a long and extensive
list of
common issues, I have decided it best to uncover the challenges
of IT
integration and performance through the case study approach.
xx IntroduCtIon
IT continues to be one of the most important yet least
understood
departments in an organization. It has also become one of the
most
significant components for competing in the global markets of
today.
IT is now an integral part of the way companies become
successful,
and is now being referred to as the digital arm of the business.
This
is true across all industries. The role of IT has grown
27. enormously in
companies throughout the world, and it has a mission to provide
stra-
tegic solutions that can make companies more competitive.
Indeed,
the success of IT, and its ability to operate as part of the
learning
organization, can mean the difference between the success and
failure
of entire companies. However, IT must be careful that it is not
seen as
just a factory of support personnel, and does not lose its
justification
as driving competitive advantage. We see in many organizations
that
other digital-based departments are being created, due to
frustration
with the traditional IT culture, or because they simply do not
see IT
as meeting the current needs for operating in a digital economy.
This book provides answers to other important questions that
have
challenged many organizations for decades. First, how can
manag-
ers master emerging digital technologies, sustain a relationship
with
organizational learning, and link it to strategy and performance?
Second, what is the process by which to determine the value of
using
technology, and how does it relate to traditional ways of
calculating
return on investment, and establishing risk models? Third, what
are
the cyber security implications of technology-based products
and
28. services? Fourth, what are the roles and responsibilities of the
IT
executive, and the department in general? To answer these
questions,
managers need to focus on the following objectives:
• Address the operational weaknesses in organizations, in
terms of how to deal with new technologies, and how to bet-
ter realize business benefits.
• Provide a mechanism that both enables organizations to deal
with accelerated change caused by technological innovations,
and integrates them into a new cycle of processing, and han-
dling of change.
• Provide a strategic learning framework, by which every new
technology variable adds to organizational knowledge and
can develop a risk and security culture.
xxiIntroduCtIon
• Establish an integrated approach that ties technology account-
ability to other measurable outcomes, using organizational
learning techniques and theories.
To realize these objectives, organizations must be able to
• create dynamic internal processes that can deal, on a daily
basis, with understanding the potential fit of new technologies
and their overall value within the structure of the business;
• provide the discourse to bridge the gaps between IT- and non-
IT-related investments, and uses, into one integrated system;
29. • monitor investments and determine modifications to the life
cycle;
• implement various organizational learning practices, includ-
ing learning organization, knowledge management, change
management, and communities of practice, all of which help
foster strategic thinking, and learning, and can be linked to
performance (Gephardt & Marsick, 2003).
The strengths of this book are that it integrates theory and
practice
and provides answers to the four common questions mentioned.
Many
of the answers provided in these pages are founded on theory
and
research and are supported by practical experience. Thus,
evidence of
the performance of the theories is presented via case studies,
which
are designed to assist the readers in determining how such
theories
and proven practices can be applied to their specific
organization.
A common theme in this book involves three important terms:
dynamic , unpredictable , and acceleration . Dynamic is a term
that rep-
resents spontaneous and vibrant things— a motive force.
Technology
behaves with such a force and requires organizations to deal
with its
capabilities. Glasmeier (1997) postulates that technology
evolution,
innovation, and change are dynamic processes. The force then is
tech-
nology, and it carries many motives, as we shall see throughout
30. this
book. Unpredictable suggests that we cannot plan what will
happen
or will be needed. Many organizational individuals, including
execu-
tives, have attempted to predict when, how, or why technology
will
affect their organization. Throughout our recent history,
especially
during the “ digital disruption” era, we have found that it is
difficult,
if not impossible, to predict how technology will ultimately
benefit or
xxii IntroduCtIon
hurt organizational growth and competitive advantage. I believe
that
technology is volatile and erratic at times. Indeed, harnessing
tech-
nology is not at all an exact science; certainly not in the ways in
which
it can and should be used in today’ s modern organization.
Finally, I
use the term acceleration to convey the way technology is
speeding up
our lives. Not only have emerging technologies created this
unpre-
dictable environment of change, but they also continue to
change it
rapidly— even from the demise of the dot-com era decades ago.
Thus,
what becomes important is the need to respond quickly to
technology.
31. The inability to be responsive to change brought about by
technologi-
cal innovations can result in significant competitive
disadvantages for
organizations.
This new edition shows why this is a fact especially when
examining
the shrinking S-Curve. So, we look at these three words—
dynamic,
unpredictable, and acceleration— as a way to define how
technology
affects organizations; that is, technology is an accelerating
motive
force that occurs irregularly. These words name the challenges
that
organizations need to address if they are to manage
technological
innovations and integrate them with business strategy and
competi-
tive advantage. It only makes sense that the challenge of
integrating
technology into business requires us first to understand its
potential
impact, determine how it occurs, and see what is likely to
follow.
There are no quick remedies to dealing with emerging
technologies,
just common practices and sustained processes that must be
adopted
for organizations to survive in the future.
I had four goals in mind in writing this book. First, I am inter-
ested in writing about the challenges of using digital
technologies
strategically. What particularly concerns me is the lack of
32. literature
that truly addresses this issue. What is also troublesome is the
lack
of reliable techniques for the evaluation of IT, especially since
IT
is used in almost every aspect of business life. So, as we
increase
our use and dependency on technology, we seem to understand
less
about how to measure and validate its outcomes. I also want to
convey my thoughts about the importance of embracing
nonmon-
etary methods for evaluating technology, particularly as they
relate
to determining return on investment. Indeed, indirect and non-
monetary benefits need to be part of the process of assessing
and …