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SEO Adoption
Aaron Wester & Rob Johnson
Marshall               Elisabeth
Simmonds                Osmeloski




            THANK YOU
Aaron Wester             Rob Johnson
  @aaronix                @robkellas
 Director of Analytics    Product Manager
About




        About Deseret Digital Media (DDM)

          •   DDM has fewer than 200 employees
          •   Employees wear multiple hats
          •   Key terms that describe the organization: disruptive, innovative, nimble,
              and fast-to-market
          •   The ONLY local broadcast affiliate to rank in the top 10 for national
              broadcast media sites


                     “We’re delighted to be underestimated.”
                            Bradley Horowitz,VP Product @ Google+
Two main properties

About



        Regional NBC affiliate, and the 2nd most highly web trafficked broadcast media
        site in the United States, just below CNN.com and above MSNBC
            • 2.7B PV’s/Annual & 50M UV’s/Annual
            • Reach: 65% Utah / 35% U.S.




        Pulitzer prize winning, leading newspaper in the Intermountain West
           • Survival during global disruption of newspaper orgs.
           • 360M PV’s/Annual & 30M UV’s/Annual
           • First successful web-first integrated news room in the U.S.
           • Reach: 44% Utah / 56% U.S.
History of Reactive SEO Implementation
 SEO      ‣   Legacy Projects Deployed w/o SEO Focus
History       •   Low ranking organic search terms on SERPs
              •   Low search referral traffic volume
              •   Low budget for focus on SEM/PPC referrals
              •   No delineation of long tail keyword terms value (Head/Tail)
              •   SEO an afterthought
                  -   Required ROI justification to prioritize SEO tasks
                  -   Minimal development resources committed to SEO tasks
                  -   Generic SEO dev rubric available… somewhere…
                  -   Lack of SEO tasks deployment transparency
                  -   Minimal post-deploy tracking efforts to gauge performance/success
                  -   Post deploy resources not available to revisit SEO tasks
Results of a Reactive SEO Implementation
 SEO
History
Reactive SEO Performance
Pre   KSL Jobs Section > Key Terms Ranking
SEO
                     Keyword                 Google Rank
      find job in utah                            53

      find job utah                               50

      job in utah                                48

      jobs in utah                               87

      jobs utah                                  113

      salt lake city jobs                        115

      utah job                                   99

      utah jobs                                  84
2010 Search Engine Ranking Factors



SEO MATRIX TOOL
  Standardizing SEO Processes
3    8   Place brand name at end           9.9




                                  2010 Search Engine Ranking Factors



SEO MATRIX TOOL
  Standardizing SEO Processes
Proactive SEO Performance
Strategy   ‣   KSL Jobs Section: Early results
Results
Proactive SEO Performance
Strategy   KSL Jobs Section > Key Terms Ranking
Results
                Keyword          Google Rank (new) Google Rank (old)   Lift

           find job in utah              18                53           2x

           find job utah                 14                50           3x

           job in utah                   6                48           7x

           jobs in utah                  3                87           28x

           jobs utah                     5                113          22x

           salt lake city jobs          31                115          3x

           utah job                      4                99           24x

           utah jobs                     3                84           27x
Proactive SEO Performance
Strategy   KSL Jobs Section > Key Category Term Ranking
Results
                    Keyword          Google Rank (new) Google Rank (old)   Lift

           utah advertising jobs             2                14           6x

           utah clerical jobs               12                45           4x

           utah education jobs              34                46           0.4x

           utah house keeping jobs           8                89           10x

           utah internet jobs               24                113          4x

           utah IT jobs                     29                82           2x

           utah janitorial jobs              1                20           20x

           utah marketing jobs               9                25           2x
SEO Matrix in progress
Strategy   Document is used as both a gauging and development tool.
Results
Results of the SEO Audit Tool for DeseretBook.com
Case
Study

                           Metric                           Change
        Time on Site                                        17 seconds

        Visits                                               22.46%

        New Visits                                             4%

        Bounce Rate                                          10.42%

        Long Tail Keyword Increase                            34.8%

        Avg. Value per Transaction                             $8

        Transactions                                           55%

        Total Site Revenue Increase                           5.09%
News Search Optimization
News     Changing a print-first mindset that has been ingrained for decades is difficult
Search
              I.     Work on targeting your special topics, treat sections and topic pages as verticals
              II.    Optimize the structure of your pages
              III.   Train journalists and web editors where keywords count
              IV.    Train journalists on Google’s mentality and teach “web first”
              V.     Optimize Google News feeds (spoon-feed Google where possible)

         ‣   We generally only track key terms for stories that have a lot of editorial
             impact or that are important to our mission.

         ‣   We mostly track unique key terms, total SERP referrals and selected keyword
             trending for product verticals.

         ‣   CPC Campaigns are detrimental to ROI for most, if not all, terms as it relates
             to a CPM/Display revenue model.

         ‣   Train journalists on writing better headlines and content for the web. This
             ebbs and flows over time, as it is fundamentally different from traditional
             journalism.
News Search Optimization as Part of the Content Creation Process

How?
       How do you make SEO part of the content creation process?

       Should Google’s algorithm effect news content?

       Where do you draw the line between optimized content and quality
       journalism?
Test Strategy

SOV
Results of News Search Optimization
News      YoY timeline for top 5 search referrers
Results




          Current Referrer Breakdown for DeseretNews.com

                                                              156% in SERP referrals



                                           46%             Search Traffic
            54%                                            Other
Proactive SEO Implementation
Internal      ‣   Paradigm alignment: supportive senior management
Strategy      ‣   SEO focused committee w/ frequent discussions
              ‣   Tighter collaboration with Dev, PMs & Execs
                  •   SEO task items identified & priority ranked
                  •   Indexed dev complexity scores
              ‣   SEO items tasked as addendum to all projects
                  •   Resources are assigned early on
                  •   Implementation timeline / set expectations / milestones
                  •   Methods to track SEO task performance established
              ‣   SEO a forethought across the organization



            MAKE SURE TO REPORT THE SUCCESSES AND CONFIRM THE
           IMPORTANCE OF OPTIMIZATION. TENDENCY IS TO FORGET SEO
             DUE TO TIGHT DEADLINES AND SCOPE CREEP OF PROJECTS
Aaron Wester             Rob Johnson
  @aaronix                @robkellas
 Director of Analytics    Product Manager

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SEO Adoption @ DDM SLC|SEM Nov 16

  • 2. Marshall Elisabeth Simmonds Osmeloski THANK YOU
  • 3. Aaron Wester Rob Johnson @aaronix @robkellas Director of Analytics Product Manager
  • 4. About About Deseret Digital Media (DDM) • DDM has fewer than 200 employees • Employees wear multiple hats • Key terms that describe the organization: disruptive, innovative, nimble, and fast-to-market • The ONLY local broadcast affiliate to rank in the top 10 for national broadcast media sites “We’re delighted to be underestimated.” Bradley Horowitz,VP Product @ Google+
  • 5. Two main properties About Regional NBC affiliate, and the 2nd most highly web trafficked broadcast media site in the United States, just below CNN.com and above MSNBC • 2.7B PV’s/Annual & 50M UV’s/Annual • Reach: 65% Utah / 35% U.S. Pulitzer prize winning, leading newspaper in the Intermountain West • Survival during global disruption of newspaper orgs. • 360M PV’s/Annual & 30M UV’s/Annual • First successful web-first integrated news room in the U.S. • Reach: 44% Utah / 56% U.S.
  • 6. History of Reactive SEO Implementation SEO ‣ Legacy Projects Deployed w/o SEO Focus History • Low ranking organic search terms on SERPs • Low search referral traffic volume • Low budget for focus on SEM/PPC referrals • No delineation of long tail keyword terms value (Head/Tail) • SEO an afterthought - Required ROI justification to prioritize SEO tasks - Minimal development resources committed to SEO tasks - Generic SEO dev rubric available… somewhere… - Lack of SEO tasks deployment transparency - Minimal post-deploy tracking efforts to gauge performance/success - Post deploy resources not available to revisit SEO tasks
  • 7. Results of a Reactive SEO Implementation SEO History
  • 8. Reactive SEO Performance Pre KSL Jobs Section > Key Terms Ranking SEO Keyword Google Rank find job in utah 53 find job utah 50 job in utah 48 jobs in utah 87 jobs utah 113 salt lake city jobs 115 utah job 99 utah jobs 84
  • 9. 2010 Search Engine Ranking Factors SEO MATRIX TOOL Standardizing SEO Processes
  • 10. 3 8 Place brand name at end 9.9 2010 Search Engine Ranking Factors SEO MATRIX TOOL Standardizing SEO Processes
  • 11. Proactive SEO Performance Strategy ‣ KSL Jobs Section: Early results Results
  • 12. Proactive SEO Performance Strategy KSL Jobs Section > Key Terms Ranking Results Keyword Google Rank (new) Google Rank (old) Lift find job in utah 18 53 2x find job utah 14 50 3x job in utah 6 48 7x jobs in utah 3 87 28x jobs utah 5 113 22x salt lake city jobs 31 115 3x utah job 4 99 24x utah jobs 3 84 27x
  • 13. Proactive SEO Performance Strategy KSL Jobs Section > Key Category Term Ranking Results Keyword Google Rank (new) Google Rank (old) Lift utah advertising jobs 2 14 6x utah clerical jobs 12 45 4x utah education jobs 34 46 0.4x utah house keeping jobs 8 89 10x utah internet jobs 24 113 4x utah IT jobs 29 82 2x utah janitorial jobs 1 20 20x utah marketing jobs 9 25 2x
  • 14. SEO Matrix in progress Strategy Document is used as both a gauging and development tool. Results
  • 15. Results of the SEO Audit Tool for DeseretBook.com Case Study Metric Change Time on Site 17 seconds Visits 22.46% New Visits 4% Bounce Rate 10.42% Long Tail Keyword Increase 34.8% Avg. Value per Transaction $8 Transactions 55% Total Site Revenue Increase 5.09%
  • 16. News Search Optimization News Changing a print-first mindset that has been ingrained for decades is difficult Search I. Work on targeting your special topics, treat sections and topic pages as verticals II. Optimize the structure of your pages III. Train journalists and web editors where keywords count IV. Train journalists on Google’s mentality and teach “web first” V. Optimize Google News feeds (spoon-feed Google where possible) ‣ We generally only track key terms for stories that have a lot of editorial impact or that are important to our mission. ‣ We mostly track unique key terms, total SERP referrals and selected keyword trending for product verticals. ‣ CPC Campaigns are detrimental to ROI for most, if not all, terms as it relates to a CPM/Display revenue model. ‣ Train journalists on writing better headlines and content for the web. This ebbs and flows over time, as it is fundamentally different from traditional journalism.
  • 17. News Search Optimization as Part of the Content Creation Process How? How do you make SEO part of the content creation process? Should Google’s algorithm effect news content? Where do you draw the line between optimized content and quality journalism?
  • 19. Results of News Search Optimization News YoY timeline for top 5 search referrers Results Current Referrer Breakdown for DeseretNews.com 156% in SERP referrals 46% Search Traffic 54% Other
  • 20. Proactive SEO Implementation Internal ‣ Paradigm alignment: supportive senior management Strategy ‣ SEO focused committee w/ frequent discussions ‣ Tighter collaboration with Dev, PMs & Execs • SEO task items identified & priority ranked • Indexed dev complexity scores ‣ SEO items tasked as addendum to all projects • Resources are assigned early on • Implementation timeline / set expectations / milestones • Methods to track SEO task performance established ‣ SEO a forethought across the organization MAKE SURE TO REPORT THE SUCCESSES AND CONFIRM THE IMPORTANCE OF OPTIMIZATION. TENDENCY IS TO FORGET SEO DUE TO TIGHT DEADLINES AND SCOPE CREEP OF PROJECTS
  • 21. Aaron Wester Rob Johnson @aaronix @robkellas Director of Analytics Product Manager