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Hispanicize 2011
The Do’s and Dont’s of Developing Corporate
Hispanic Web Sites in the Age of Social Media


         © 2011 Stone Crossing Solutions, Inc. All Rights Reserved.
About Stone Crossing Solutions – Who We Are

•   A digital marketing agency and technology consulting firm focused on you

•   30 year history - re-launched in 2010 to take advantage of the company’s deep
    expertise and results-driven approach to helping clients grow their business and
    meet the demands of their changing marketplaces

•   Focus on our clients’ business needs first, and then we choose the right
    technology solution to meet your current and future needs

•   All of our service offerings are managed and staffed by experts with vast
    experience in their disciplines

•   Deliver strategic and technology solutions to clients in B2B, eCommerce and the
    travel and hospitality industries

•   Develop on scalable platforms like .NET, Ruby on Rails, Microsoft Dynamics NAV and
    Community Stack – a new platform and content management system for the
    development of websites and social communities

•   We are your trusted partner for effective, affordable technology and digital
    marketing solutions. We look forward to growing and evolving with you!


                                                                                         2
About Stone Crossing Solutions – Interactive Marketing


• Holistic marketing experts determine the best strategy to increase
  your business growth and revenue

• Expert customer acquisition services in all areas of strategic internet
  marketing including SEO, Social Marketing, PPC and Online
  Display

• Combine traditional marketing with technologies to increase online
  conversions, visibility and overall performance of a website

• Team has extensive experience in all aspects of interactive
  marketing, usability & analytics
Hispanicize 2011
Optimize Your Website to insure that the Search Engines drive
              you to the Hispanic Community

                              John Vojtush


             © 2011 Stone Crossing Solutions, Inc. All Rights Reserved.
SEM / SEO Defined



Paid Search Engine Marketing (SEM):
The act of marketing a Web site via
search engines by purchasing paid
listings and other search engine-related
activities.


Search Engine Optimization (SEO):
The process of using specific
techniques to enhance a Web site to
improve rank and visibility within the
search engines.
Importance of Organic Optimization



As countless studies indicate, organic search
engine optimization is one of the most important
marketing activities a company can undertake.

          60%-70% of searchers prefer to click on
          organic listings instead of paid search
          listings

          62% of searchers don’t look past the first
          page of search results

          36% of searchers correlate top search
          placement to company prominence or
          importance
Organic Optimization Process




           Optimization                              Analysis &
           Implementation        Promotion           Management




Strategy       Implementation   Promotion    Maintenance
Organic Optimization Process




                  Review business goals and market opportunities Analysis &
           Optimization
           Implementation             Promotion                  Management
                 Research keyword and key phrase opportunities

                 Define success metrics and establish performance
                benchmarks

Strategy         Develop strategic roadmap for search engine
               Implementation        Promotion        Maintenance
                optimization enhancements (often part of a redesign
                effort)
Organic Optimization Process



                                 Leverage Stone Crossings technical expertise to
                                ensure timely implementation of search engine
           Optimization         optimization enhancements; including: &
                                                               Analysis
           Implementation           Promotion                 Management
                                    Page titles
                                    Meta tags
                                    Alt tags
                                    Page content
Strategy       Implementation      Promotion          Maintenance
                                    Page layout
                                    Site Infrastructure
Organic Optimization Process




                              Optimization
 Once changes are completed and validated, begin                        Analysis &
                              Implementation        Promotion           Management
promotion process; including:

   Engine & directory submissions - where
  necessary
    Dynamic site maps
    RSS developmentStrategy
                    and syndication
                                  Implementation   Promotion    Maintenance
    Link acquisition
    Optimized press releases & articles
Organic Optimization Process




            Optimization
 Provide monthly search engine visibility reporting              Analysis &
              Implementation               Promotion             Management
 Adjust / Expand organic optimization as needed

 Leverage analytics to track and identify improvements
based on key performance indicators

   Strategy        Implementation        Promotion       Maintenance
Understanding Search Motivations


Understanding and managing the keyword-driven
consumer buying lifecycle:

         Broad keywords often signify the start
         of the buying lifecycle and are the
         most frequently used queries.
                                                  Source: comScore – Search and the Consumer Buying Cycle (2009)
         Niche keyword phrases experience
         fewer searches but often lead to far
         greater conversion rates.

         The key is finding the right keyword
         balance to ensure strong presence in
         the early buying lifecycle and the
         strong conversions rates associated
         with the “long tail”.
Importance of Keyword Research & Site Architecture


                                                     Traffic vs Conversion



Example:                                            High/Low
• hispanic
• latino
• widgets




                                                   Balanced

Example:
• hispanic social media
• latino social media
• blue widgets




                                                    Low/High

Example:
• hispanic social media agency in miami florida
• blue polka dot widgets for sale in los angeles
Keyword Research



Keyword research tools provide deep insight
into:

         Consumer demand
         Top categories and products
         Market trends
         Geographic interest
         Seasonality of demand
         Search engine market share
Tools for Keyword Research and Discovery


Google AdWords (https://adwords.google.com/select/KeywordToolExternal)
Google’s (free) keyword suggestion tool has a number of features that will help you learn more
about keywords. If you type in a keyword, you will get multiple keywords that are related. This tool
gives you a general sense of search volume but will not show you actual number of searches. You
can also get an idea of how competitive the keywords are. Also gives rudimentary average search
volume and search volume trends.

Yahoo! Keyword Selector Tool (http://inventory.overture.com)
A former industry staple, but longer updated with current search data. However, it remains a good
general tool (free!) for discovering and evaluating keywords. This tool helps you discover additional
keywords similar to a keyword you are searching on. You can type in general keywords like “dog”
and get many variations like “dog breeders, dog training and dog house”. This is especially good
when you are just brainstorming new words as it gives you ideas that you hadn't thought of.

Keyword Discovery (www.keywordiscovery.com)
Subscription based tool which provides features to help you with both finding new keywords and
analyzing them. Compiles search statistics from over 180 search engines worldwide. Features
include keyword research, industry keywords, seasonal search trends, related keywords, and more.

Wordze (www.wordze.com)
Subscription based tool that provides tools for discovering keywords and phrases. In addition, this
tool provides some excellent optimization features, including competitive insight on top performing
sites.
Optimization Opportunities


On the site                In the code        On other sites




Page Structure            • Title tag           Header Tags
Navigation                • Meta tags           Body Copy
Body Copy
                                                Anchor Text
Header Tags
ALT Tags
Anchor Text
On the Site - Body Copy


Because the search engines are only able to index HTML text, it is important to provide enough
content to help the search engines fully understand the theme and focus of each target page. In
order to do so, it is recommended that each page include a minimum of 250 words that are
carefully chosen based on their meaning and value to site visitors and the search engines.
On the Site - Header Tags


Besides the page title, a page’s
Header tags are the next most
important or heavily weighted
place to include the target
keywords and phrases.


Generally speaking, the <h1> tag is
considered more important than the
<h2>, which is more important that
the <h3> tag, and so on.


So where should they go?

 <h1>
 <h2>
 <h3>
On the Site - ALT Tags


Image ALT Attributes or ALT Tags are
important because search engines (and
site visitors using assistive technology)
cannot see content contained in images.
The only indexable aspect of images is
the text content that is placed within
the <image alt=”Put Text Here”>tag. As
a result of including target keywords in the
ALT tags, it is possible to turn images into
optimization assets. The character length
for ALT tags should support a minimum of
150 characters.

In addition, ALT tags are needed for
Section 508 compliance which requires
that: “when an image is used to represent
page content, the image must have a text
description accompanying it that explains
the meaning of the image.”
On the Site - ALT Tags
On the Site - Link Anchor Text

Link anchor text refers to the visible text in an HTML link (i.e. Get an Auto Insurance Quote). The
search engines place an increased weighting on the content found within the anchor links.
Ideally, the most important keywords and phrases for that page should be included within the
anchor links of that page.

Top search engine performance requires inclusion of target keywords in all of the following
types of link locations:




                                                                                     Top Navigation
                                                                                     Sub Navigation
                                                                                     Contextual
In the Code – Titles and Meta Tags




                  Key Factors

                   Page Titles should contain the
                   most important keywords and
                   phrases for the page

                   Meta Descriptions should be
                   keyword-dense for the most
                   important keywords and phrases
                   for the page

                   Meta Keywords should only
                   contain the target keywords and
                   phrases for the page
In the Code – Title Tag



The Title Tag is the single most important and heavily weighted place within a Web site to
place target keywords. The page title should consist of a sentence or sentence fragment that
includes the most important keywords or phrases for the page. Each important page of the site
should have a unique page title. Standard format is Title Case.
In the Code – Meta Description



The Meta Description provides an opportunity to increase the total keyword density for the page,
because some search engines combine the words from the Meta Description with body copy when
calculating density. The Meta description should consist of a keyword-rich paragraph (250-500
words) that further elaborates on the page title by using target keywords to convey the value
proposition and call-to-action. Standard format is sentence case.



                                                            Did you know? In Google, if the
                                                            keyword in the search query is
                                                            contained in your page title,
                                                            Google will show your Meta
                                                            description as the description
                                                            in the SERP. Otherwise, they
                                                            will use a snippet of text from
                                                            your page content.
In the Code – Meta Keywords



The Meta Keywords tag is the least important of the tags discussed in this section, however it
should not be omitted. Some search engines may include the Meta Keywords in the ranking
algorithm, and therefore you should include 4-6 unique keyword targets for each page.



                                                                    Additionally, the Meta
                                                                    Keywords tag is an
                                                                    acceptable location to use
                                                                    common misspellings of
                                                                    keywords or singular /
                                                                    plural tenses of keywords
                                                                    since the user will not see
                                                                    it on the page.
Technical Design - URL Structure

Always maintain the hierarchy of your domain structure by driving all traffic from the top
down thru the root domain. By driving the traffic thru the root domain, your sub-pages are
creating “juice” for your domain.

BAD
http://auto.driveinsurance.com/auto/auto_insurance.aspx

http://rv.driveinsurance.com/rv/rv_insurance.aspx

http://motorcycle.driveinsurance.com/motorcycle/motorcycle_insurance.aspx

GOOD
http://www.driveinsurance.com/auto-insurance/

http://www.driveinsurance.com/rv-insurance/

http://www.driveinsurance.com/motorcycle-insurance/
Technical Design - HTML Site Map



Since spiders crawl through Web sites in
a sequential manner, it is beneficial to
have a single page that links to the
majority (and preferably all) of the
pages that exist on the site.

This is far superior than requiring a
multi-page parse in order to find deep-
rooted pages.
Technical Design - robots.txt file



It is extremely important to include a
robots.txt file on the Web server. This
file tells search engine spiders which
directories of a site can or cannot be
crawled.

Common pages to exclude from
spidering include: privacy policies,
shopping cart pages, help pages,
account details, and directories that
contain images or other sensitive
company data.
Measuring Success - Search Engine Cache



Google’s Cache provides important
indicators of search engine
performance, including:

•   Inclusion in search index
•   Date of last indexing
•   Keyword inclusion
Measuring Success - Google Webmaster Tools


Google Webmaster Tools
provides valuable insights
into top search queries and
search query clicks

Top search queries are the
queries on the selected search
property that most often
returned pages from your
site

Top search query clicks are
the top queries that directed
traffic to your site (based on
the number of clicks to your
pages).
Thank You


•     Register for a FREE I-Pad from Stone Crossing Solutions by visiting our booth (#113) or visiting
      stonecrossingsolutions.com

•     FREE White Paper: The Definitive Guide to Social Media Marketing for Business

•     Product Sheet: Spanish SEO – Optimize your site in 60 days!

•     Product Sheet: Community Stack (Community Website Platform)

•     Product Sheet: Site Core (Content Management Solution)

•     Session: Introduction of Spanish SEO, brought to you by Hispanicize and Stone Crossing
      Solutions (session Friday @ 5:00)

Contact Us:
Stone Crossing Solutions
One Independence Place, Suite 700
4807 Rockside Road
Independence, OH 44131
www.stonecrossingsolutions.com

Email: Info@StoneCrossingSolutions.com
Phone: (216) 524-9055
Fax: (216) 524-2594

                                                                                                         31

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Do's & Don'ts of Developing Corporate Hispanic Websites in the Age of Social Media

  • 1. Hispanicize 2011 The Do’s and Dont’s of Developing Corporate Hispanic Web Sites in the Age of Social Media © 2011 Stone Crossing Solutions, Inc. All Rights Reserved.
  • 2. About Stone Crossing Solutions – Who We Are • A digital marketing agency and technology consulting firm focused on you • 30 year history - re-launched in 2010 to take advantage of the company’s deep expertise and results-driven approach to helping clients grow their business and meet the demands of their changing marketplaces • Focus on our clients’ business needs first, and then we choose the right technology solution to meet your current and future needs • All of our service offerings are managed and staffed by experts with vast experience in their disciplines • Deliver strategic and technology solutions to clients in B2B, eCommerce and the travel and hospitality industries • Develop on scalable platforms like .NET, Ruby on Rails, Microsoft Dynamics NAV and Community Stack – a new platform and content management system for the development of websites and social communities • We are your trusted partner for effective, affordable technology and digital marketing solutions. We look forward to growing and evolving with you! 2
  • 3. About Stone Crossing Solutions – Interactive Marketing • Holistic marketing experts determine the best strategy to increase your business growth and revenue • Expert customer acquisition services in all areas of strategic internet marketing including SEO, Social Marketing, PPC and Online Display • Combine traditional marketing with technologies to increase online conversions, visibility and overall performance of a website • Team has extensive experience in all aspects of interactive marketing, usability & analytics
  • 4. Hispanicize 2011 Optimize Your Website to insure that the Search Engines drive you to the Hispanic Community John Vojtush © 2011 Stone Crossing Solutions, Inc. All Rights Reserved.
  • 5. SEM / SEO Defined Paid Search Engine Marketing (SEM): The act of marketing a Web site via search engines by purchasing paid listings and other search engine-related activities. Search Engine Optimization (SEO): The process of using specific techniques to enhance a Web site to improve rank and visibility within the search engines.
  • 6. Importance of Organic Optimization As countless studies indicate, organic search engine optimization is one of the most important marketing activities a company can undertake. 60%-70% of searchers prefer to click on organic listings instead of paid search listings 62% of searchers don’t look past the first page of search results 36% of searchers correlate top search placement to company prominence or importance
  • 7. Organic Optimization Process Optimization Analysis & Implementation Promotion Management Strategy Implementation Promotion Maintenance
  • 8. Organic Optimization Process Review business goals and market opportunities Analysis & Optimization Implementation Promotion Management Research keyword and key phrase opportunities Define success metrics and establish performance benchmarks Strategy Develop strategic roadmap for search engine Implementation Promotion Maintenance optimization enhancements (often part of a redesign effort)
  • 9. Organic Optimization Process Leverage Stone Crossings technical expertise to ensure timely implementation of search engine Optimization optimization enhancements; including: & Analysis Implementation Promotion Management Page titles Meta tags Alt tags Page content Strategy Implementation Promotion Maintenance Page layout Site Infrastructure
  • 10. Organic Optimization Process Optimization Once changes are completed and validated, begin Analysis & Implementation Promotion Management promotion process; including: Engine & directory submissions - where necessary Dynamic site maps RSS developmentStrategy and syndication Implementation Promotion Maintenance Link acquisition Optimized press releases & articles
  • 11. Organic Optimization Process Optimization Provide monthly search engine visibility reporting Analysis & Implementation Promotion Management Adjust / Expand organic optimization as needed Leverage analytics to track and identify improvements based on key performance indicators Strategy Implementation Promotion Maintenance
  • 12. Understanding Search Motivations Understanding and managing the keyword-driven consumer buying lifecycle: Broad keywords often signify the start of the buying lifecycle and are the most frequently used queries. Source: comScore – Search and the Consumer Buying Cycle (2009) Niche keyword phrases experience fewer searches but often lead to far greater conversion rates. The key is finding the right keyword balance to ensure strong presence in the early buying lifecycle and the strong conversions rates associated with the “long tail”.
  • 13. Importance of Keyword Research & Site Architecture Traffic vs Conversion Example: High/Low • hispanic • latino • widgets Balanced Example: • hispanic social media • latino social media • blue widgets Low/High Example: • hispanic social media agency in miami florida • blue polka dot widgets for sale in los angeles
  • 14. Keyword Research Keyword research tools provide deep insight into: Consumer demand Top categories and products Market trends Geographic interest Seasonality of demand Search engine market share
  • 15. Tools for Keyword Research and Discovery Google AdWords (https://adwords.google.com/select/KeywordToolExternal) Google’s (free) keyword suggestion tool has a number of features that will help you learn more about keywords. If you type in a keyword, you will get multiple keywords that are related. This tool gives you a general sense of search volume but will not show you actual number of searches. You can also get an idea of how competitive the keywords are. Also gives rudimentary average search volume and search volume trends. Yahoo! Keyword Selector Tool (http://inventory.overture.com) A former industry staple, but longer updated with current search data. However, it remains a good general tool (free!) for discovering and evaluating keywords. This tool helps you discover additional keywords similar to a keyword you are searching on. You can type in general keywords like “dog” and get many variations like “dog breeders, dog training and dog house”. This is especially good when you are just brainstorming new words as it gives you ideas that you hadn't thought of. Keyword Discovery (www.keywordiscovery.com) Subscription based tool which provides features to help you with both finding new keywords and analyzing them. Compiles search statistics from over 180 search engines worldwide. Features include keyword research, industry keywords, seasonal search trends, related keywords, and more. Wordze (www.wordze.com) Subscription based tool that provides tools for discovering keywords and phrases. In addition, this tool provides some excellent optimization features, including competitive insight on top performing sites.
  • 16. Optimization Opportunities On the site In the code On other sites Page Structure • Title tag Header Tags Navigation • Meta tags Body Copy Body Copy Anchor Text Header Tags ALT Tags Anchor Text
  • 17. On the Site - Body Copy Because the search engines are only able to index HTML text, it is important to provide enough content to help the search engines fully understand the theme and focus of each target page. In order to do so, it is recommended that each page include a minimum of 250 words that are carefully chosen based on their meaning and value to site visitors and the search engines.
  • 18. On the Site - Header Tags Besides the page title, a page’s Header tags are the next most important or heavily weighted place to include the target keywords and phrases. Generally speaking, the <h1> tag is considered more important than the <h2>, which is more important that the <h3> tag, and so on. So where should they go? <h1> <h2> <h3>
  • 19. On the Site - ALT Tags Image ALT Attributes or ALT Tags are important because search engines (and site visitors using assistive technology) cannot see content contained in images. The only indexable aspect of images is the text content that is placed within the <image alt=”Put Text Here”>tag. As a result of including target keywords in the ALT tags, it is possible to turn images into optimization assets. The character length for ALT tags should support a minimum of 150 characters. In addition, ALT tags are needed for Section 508 compliance which requires that: “when an image is used to represent page content, the image must have a text description accompanying it that explains the meaning of the image.”
  • 20. On the Site - ALT Tags
  • 21. On the Site - Link Anchor Text Link anchor text refers to the visible text in an HTML link (i.e. Get an Auto Insurance Quote). The search engines place an increased weighting on the content found within the anchor links. Ideally, the most important keywords and phrases for that page should be included within the anchor links of that page. Top search engine performance requires inclusion of target keywords in all of the following types of link locations: Top Navigation Sub Navigation Contextual
  • 22. In the Code – Titles and Meta Tags Key Factors Page Titles should contain the most important keywords and phrases for the page Meta Descriptions should be keyword-dense for the most important keywords and phrases for the page Meta Keywords should only contain the target keywords and phrases for the page
  • 23. In the Code – Title Tag The Title Tag is the single most important and heavily weighted place within a Web site to place target keywords. The page title should consist of a sentence or sentence fragment that includes the most important keywords or phrases for the page. Each important page of the site should have a unique page title. Standard format is Title Case.
  • 24. In the Code – Meta Description The Meta Description provides an opportunity to increase the total keyword density for the page, because some search engines combine the words from the Meta Description with body copy when calculating density. The Meta description should consist of a keyword-rich paragraph (250-500 words) that further elaborates on the page title by using target keywords to convey the value proposition and call-to-action. Standard format is sentence case. Did you know? In Google, if the keyword in the search query is contained in your page title, Google will show your Meta description as the description in the SERP. Otherwise, they will use a snippet of text from your page content.
  • 25. In the Code – Meta Keywords The Meta Keywords tag is the least important of the tags discussed in this section, however it should not be omitted. Some search engines may include the Meta Keywords in the ranking algorithm, and therefore you should include 4-6 unique keyword targets for each page. Additionally, the Meta Keywords tag is an acceptable location to use common misspellings of keywords or singular / plural tenses of keywords since the user will not see it on the page.
  • 26. Technical Design - URL Structure Always maintain the hierarchy of your domain structure by driving all traffic from the top down thru the root domain. By driving the traffic thru the root domain, your sub-pages are creating “juice” for your domain. BAD http://auto.driveinsurance.com/auto/auto_insurance.aspx http://rv.driveinsurance.com/rv/rv_insurance.aspx http://motorcycle.driveinsurance.com/motorcycle/motorcycle_insurance.aspx GOOD http://www.driveinsurance.com/auto-insurance/ http://www.driveinsurance.com/rv-insurance/ http://www.driveinsurance.com/motorcycle-insurance/
  • 27. Technical Design - HTML Site Map Since spiders crawl through Web sites in a sequential manner, it is beneficial to have a single page that links to the majority (and preferably all) of the pages that exist on the site. This is far superior than requiring a multi-page parse in order to find deep- rooted pages.
  • 28. Technical Design - robots.txt file It is extremely important to include a robots.txt file on the Web server. This file tells search engine spiders which directories of a site can or cannot be crawled. Common pages to exclude from spidering include: privacy policies, shopping cart pages, help pages, account details, and directories that contain images or other sensitive company data.
  • 29. Measuring Success - Search Engine Cache Google’s Cache provides important indicators of search engine performance, including: • Inclusion in search index • Date of last indexing • Keyword inclusion
  • 30. Measuring Success - Google Webmaster Tools Google Webmaster Tools provides valuable insights into top search queries and search query clicks Top search queries are the queries on the selected search property that most often returned pages from your site Top search query clicks are the top queries that directed traffic to your site (based on the number of clicks to your pages).
  • 31. Thank You • Register for a FREE I-Pad from Stone Crossing Solutions by visiting our booth (#113) or visiting stonecrossingsolutions.com • FREE White Paper: The Definitive Guide to Social Media Marketing for Business • Product Sheet: Spanish SEO – Optimize your site in 60 days! • Product Sheet: Community Stack (Community Website Platform) • Product Sheet: Site Core (Content Management Solution) • Session: Introduction of Spanish SEO, brought to you by Hispanicize and Stone Crossing Solutions (session Friday @ 5:00) Contact Us: Stone Crossing Solutions One Independence Place, Suite 700 4807 Rockside Road Independence, OH 44131 www.stonecrossingsolutions.com Email: Info@StoneCrossingSolutions.com Phone: (216) 524-9055 Fax: (216) 524-2594 31