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USING FACEBOOK PAGES
TO DRIVE DAILY DEAL SALES
         March 2, 2012
CLIENT:
PIRK.LT – e-commerce website
SKUBEK.LT – daily deals website

FACEBOOK PAGE:
FACEBOOK.COM/PIRKLT
MARKET:
LITHUANIA
CAMPAIGN GOAL:

- DRIVING DAILY DEAL SALES

CAMPAIGN STRATEGY:
• Two posts on each weekday at a morning time
• Brief description of the product in the comments
• 170 posts in total
• Timeframe: August – December 2011
RESULTS
1
                     BEST DAYS FOR
                     ENGAGEMENT ARE
                     WEDNESDAY AND FRIDAY


DETAILS:
•   Posts made on Wednesdays were the most liked during the period.

•   Posts made on Fridays were the most commented.
2
                      BEST DAYS FOR SALES
                      AND CLICKS ARE
                      THURSDAY AND FRIDAY


DETAILS:
•   Posts made on Thursdays received 1.9 times higher click through rate than
    average.

•   Posts made on Thursdays generated 2.8 times more purchases than
    average.

•   Posts made on Fridays had 1.2 times more purchases than average.
3
                       SHARED TRAFFIC
                       GENERATED 23% OF
                       TOTAL SALES


DETAILS:
•   Posts shared by the fans on their walls and clicked by their friends generated
    23% of total sales from the Facebook Page.

•   Majority of the shared sales came from a single post presenting special offer
    for shoes, which was widely shared among the target audience.
4
                       CLOSELY TIMED POSTS
                       HAD THE POOREST
                       PERFORMANCE


DETAILS:
•   Both visits and sales are the lowest for posts that are followed by another
    post within the same 5 minutes.

•   Waiting at least 5 minutes before posting another post increased visits 2.7
    times, and sales - 3.7 times for the first post.

•   Waiting for more than a day before posting another post increased visits and
    sales for the first post even more – by 4.3 times and 14.5 times respectively–
    compared to immediate posting.
5
                       HIGHER ENGAGEMENT
                       DID NOT LEAD TO HIGHER
                       SALES


DETAILS:
•   Increase in likes led to increase in sales only up to three likes per post -
    further engagement did not give additional boost to sales.

•   Pirk.lt also performed a giveaway campaign, where it was possible to win a
    prize by answering basketball-related questions on the Facebook Page.

•   During the giveaway campaign, sales per post were lower than usual, as the
    core fans were distracted by the giveaway instead of focusing on the daily
    deals, and freebie-hunters were attracted by the promotion.
CONCLUSIONS

• Top days for sales do not necessarily coincide with the most
  engagement driving days.

• A single virally shared post can contribute to a substantial part of
  overall sales.

• Time span between posts has to be at least 5 minutes, otherwise
  they do not get through the Facebook’s news feed.

• Giveaways have to be targeted to potential customers instead of just
  Facebook users who are mostly interested in the free prize.
“ We see a lot of potential in our Facebook
Page – and will continue experimenting to see




                                          ”
   which strategies bring the most sales.

                                    Eduardas Sitikas
                          Pirk.lt – General Manager
THANK YOU!
ANY QUESTIONS?

jevgenijs@campalyst.com
@campalyst

www.campalyst.com

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Selling via Facebook - Pirk.lt Case Study

  • 1. USING FACEBOOK PAGES TO DRIVE DAILY DEAL SALES March 2, 2012
  • 2. CLIENT: PIRK.LT – e-commerce website SKUBEK.LT – daily deals website FACEBOOK PAGE: FACEBOOK.COM/PIRKLT MARKET: LITHUANIA
  • 3. CAMPAIGN GOAL: - DRIVING DAILY DEAL SALES CAMPAIGN STRATEGY: • Two posts on each weekday at a morning time • Brief description of the product in the comments • 170 posts in total • Timeframe: August – December 2011
  • 5. 1 BEST DAYS FOR ENGAGEMENT ARE WEDNESDAY AND FRIDAY DETAILS: • Posts made on Wednesdays were the most liked during the period. • Posts made on Fridays were the most commented.
  • 6. 2 BEST DAYS FOR SALES AND CLICKS ARE THURSDAY AND FRIDAY DETAILS: • Posts made on Thursdays received 1.9 times higher click through rate than average. • Posts made on Thursdays generated 2.8 times more purchases than average. • Posts made on Fridays had 1.2 times more purchases than average.
  • 7. 3 SHARED TRAFFIC GENERATED 23% OF TOTAL SALES DETAILS: • Posts shared by the fans on their walls and clicked by their friends generated 23% of total sales from the Facebook Page. • Majority of the shared sales came from a single post presenting special offer for shoes, which was widely shared among the target audience.
  • 8. 4 CLOSELY TIMED POSTS HAD THE POOREST PERFORMANCE DETAILS: • Both visits and sales are the lowest for posts that are followed by another post within the same 5 minutes. • Waiting at least 5 minutes before posting another post increased visits 2.7 times, and sales - 3.7 times for the first post. • Waiting for more than a day before posting another post increased visits and sales for the first post even more – by 4.3 times and 14.5 times respectively– compared to immediate posting.
  • 9. 5 HIGHER ENGAGEMENT DID NOT LEAD TO HIGHER SALES DETAILS: • Increase in likes led to increase in sales only up to three likes per post - further engagement did not give additional boost to sales. • Pirk.lt also performed a giveaway campaign, where it was possible to win a prize by answering basketball-related questions on the Facebook Page. • During the giveaway campaign, sales per post were lower than usual, as the core fans were distracted by the giveaway instead of focusing on the daily deals, and freebie-hunters were attracted by the promotion.
  • 10. CONCLUSIONS • Top days for sales do not necessarily coincide with the most engagement driving days. • A single virally shared post can contribute to a substantial part of overall sales. • Time span between posts has to be at least 5 minutes, otherwise they do not get through the Facebook’s news feed. • Giveaways have to be targeted to potential customers instead of just Facebook users who are mostly interested in the free prize.
  • 11. “ We see a lot of potential in our Facebook Page – and will continue experimenting to see ” which strategies bring the most sales. Eduardas Sitikas Pirk.lt – General Manager