Instant messages have the potential to raise self-esteem by allowing free expression of thoughts without stress. However, starting an IM conversation with negative feelings can create low self-esteem, as it is easy to send irrational messages without considering how the recipient may interpret them. Both positive and negative feelings can result from IM conversations depending on mood and relationship factors. To avoid conflict when messaging friends or family, it is best to consider the recipient's personality and read responses thoughtfully. Used carefully, IMs can boost self-esteem, but sending impulsive messages risks hurting others or damaging self-esteem.