Select two competing companies to compare their customer service. These companies should be ones that you can visit and have a presence online (website, Facebook, Twitter, etc.) A few examples might be Sears and JCPenney or PetCo and Pet Smart. Tour their establishments, visit their websites, and compare the two companies. Refer to the list of items to compare in the Customer Service Comparison Project Document. You should be gathering data all throughout the course and will share a comparison presentation in Seminar Five. Your presentation should address the following items: · What is good at each location · What needs to be improved at each location · Why it needs to be improved · How changes will be measured The presentation should include a visual component to display the results (PowerPoint, Prezi, video, etc.) Presentation Mechanics Points 20-18 17-16 15-14 13-0 Comments Presentation Format Well organized and neat presentation of information; strong and appropriate transitions throughout presentation. Expresses ideas clearly and logically. The selected presentation format is used effectively and is a logical format for the information. Adequate organization; appropriate transitions through most of presentation. Expresses most ideas clearly; occasional lapse in logical order. Transitions are unclear and presentation is not well organized. Several ideas are not clear or there are several areas that do not follow a logical order. The selected presentation format is not used effectively and is not conducive to coherence. Unclear; fails to use transitions appropriately. Lacks coherence. Disjointed connection of ideas; difficult to follow. Lacks clarity. Does not follow a logical format to present information. The selected presentation format is inappropriate for the content and is not conducive to coherence. Points 15-14 13-12 11-10 9-0 Comments Writing Mechanics Grammar, spelling, punctuation, capitalization. Demonstrates knowledge and use of writing mechanics, enhances the readability. Use Word’s grammar tool proofing settings at Grammar and Style to avoid errors. Correctly uses in-text citations for all sources: properly formats paper and references page according to APA guidelines. Demonstrates knowledge and use of writing mechanics with minor errors that do not detract from the readability. Uses in-text citations with minor errors to identify sources; paper formatting and or references. Several major errors in writing mechanics. Several major errors with in-text citations, paper formatting, and/or references page. Difficulties with readability due to inappropriate use of writing mechanics. Lacks proper use of writing mechanics, lacks readability. Student has many obvious errors in APA formatting. Points 15-14 13-12 11-10 9-0 Comments Presentation Technology and Aesthetics Student uses technology effectively to conduct a clear and concise presentation. All visuals are clear and aesthetically pleasing. Any audio co.

1. Select two competing companies to compare their customer
service. These companies should be ones that you can visit and
have a presence online (website, Facebook, Twitter, etc.) A few
examples might be Sears and JCPenney or PetCo and Pet Smart.
Tour their establishments, visit their websites, and compare the
two companies. Refer to the list of items to compare in the
Customer Service Comparison Project Document.
You should be gathering data all throughout the course and will
share a comparison presentation in Seminar Five. Your
presentation should address the following items:
· What is good at each location
· What needs to be improved at each location
· Why it needs to be improved
· How changes will be measured
The presentation should include a visual component to display
the results (PowerPoint, Prezi, video, etc.)
Presentation Mechanics
Points
20-18
17-16
15-14
13-0
Comments
Presentation Format
Well organized and neat presentation of information; strong and
appropriate transitions throughout presentation.
Expresses ideas clearly and logically. The selected presentation
format is used effectively and is a logical format for the
information.
Adequate organization; appropriate transitions through most of

2. presentation. Expresses most ideas clearly; occasional lapse in
logical order.
Transitions are unclear and presentation is not well organized.
Several ideas are not clear or there are several areas that do not
follow a logical order. The selected presentation format is not
used effectively and is not conducive to coherence.
Unclear; fails to use transitions appropriately. Lacks
coherence. Disjointed connection of ideas; difficult to follow.
Lacks clarity. Does not follow a logical format to present
information. The selected presentation format is inappropriate
for the content and is not conducive to coherence.
Points
15-14
13-12
11-10
9-0
Comments
Writing Mechanics
Grammar, spelling, punctuation, capitalization.
Demonstrates knowledge and use of writing mechanics,
enhances the readability. Use Word’s grammar tool proofing
settings at Grammar and Style to avoid errors.
Correctly uses in-text citations for all sources: properly formats
paper and references page according to APA guidelines.
Demonstrates knowledge and use of writing mechanics with
minor errors that do not detract from the readability.
Uses in-text citations with minor errors to identify sources;
paper formatting and or references.
Several major errors in writing mechanics.
Several major errors with in-text citations, paper formatting,
and/or references page.
Difficulties with readability due to inappropriate use of writing

3. mechanics. Lacks proper use of writing mechanics, lacks
readability.
Student has many obvious errors in APA formatting.
Points
15-14
13-12
11-10
9-0
Comments
Presentation Technology and Aesthetics
Student uses technology effectively to conduct a clear and
concise presentation. All visuals are clear and aesthetically
pleasing. Any audio components are clearly audible and are in
line with the visual components. Any audio or visual elements
support the content of the presentation.
Student uses technology to conduct the presentation. Most
visuals are visibly clear. Most audio components are clearly
audible and are in line with the visual components. Most audio
or visual elements support the content of presentation.
Student uses technology to conduct the presentation, but with
several technology-related errors. Several visuals are not
visibly clear, and audio components are not very audible or are
not in line with the visual components. Several audio and/or
visual elements do not support the content of presentation.
Use of technology for the presentation is poor; technology is
used inefficiently, incorrectly, or functions poorly, OR
technology is not used at all. Visual and/or audio elements are
unclear, not discernable, or not aesthetically pleasing. Most
audio and/or visual elements do not support the content of
presentation.
Points
15-14

4. 13-12
11-10
9-0
Comments
Writing Mechanics
Grammar, spelling, punctuation, capitalization.
Demonstrates knowledge and use of writing mechanics,
enhances the readability. Use Word’s grammar tool proofing
settings at Grammar and Style to avoid errors.
Correctly uses in-text citations for all sources: properly formats
paper and references page according to APA guidelines.
Demonstrates knowledge and use of writing mechanics with
minor errors that do not detract from the readability.
Uses in-text citations with minor errors to identify sources;
paper formatting and or references.
Several major errors in writing mechanics.
Several major errors with in-text citations, paper formatting,
and/or references page.
Difficulties with readability due to inappropriate use of writing
mechanics. Lacks proper use of writing mechanics, lacks
readability.
Student has many obvious errors in APA formatting.
Points
15-14
13-12
11-10
9-0
Comments
Presentation Technology and Aesthetics
Student uses technology effectively to conduct a clear and
concise presentation. All visuals are clear and aesthetically

5. pleasing. Any audio components are clearly audible and are in
line with the visual components. Any audio or visual elements
support the content of the presentation.
Student uses technology to conduct the presentation. Most
visuals are visibly clear. Most audio components are clearly
audible and are in line with the visual components. Most audio
or visual elements support the content of presentation.
Student uses technology to conduct the presentation, but with
several technology-related errors. Several visuals are not
visibly clear, and audio components are not very audible or are
not in line with the visual components. Several audio and/or
visual elements do not support the content of presentation.
Use of technology for the presentation is poor; technology is
used inefficiently, incorrectly, or functions poorly, OR
technology is not used at all. Visual and/or audio elements are
unclear, not discernable, or not aesthetically pleasing. Most
audio and/or visual elements do not support the content of
presentation.
Hello,
I need the questions answered with at least 50 to 100 words to
each question. There are three questions I need answered. Do
put them together.
1. Minerals can be subdivided into several crystal classes.
What are these classes, how are they defined and what is an
example of each? Be sure to cite your references using correct
APA formatting.

6. 2. What is the geologic definition of a mineral? Can you find a
mineral in your home? What is this mineral formula and crystal
class? What is the mineral used for? Be sure to cite your
references using correct APA formatting.
3. What is the study of geology? How do the earth sciences
affect you in your daily life? Can you think of a controversial
topic in geology that is currently being debated in the popular
media? Be sure to cite your references using correct APA
formatting.