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Chpt 4 Market Segmentation Process
Vinyl Records ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Page 59
[object Object],[object Object],[object Object],Page 59
[object Object],Page 59
Market Matching Strategy? 1. Company Resources 2. Differentiability 3. Stage in Product Life Cycle 4. Competitors Strategies 5. Size of Segment Page 59
Single-Offer Strategy The attempt to satisfy a large or a small market with one product and a single marketing program. Page 60
Single-Offer Strategy Usually this strategy is done by a company that does not have the money to be able to support the production and sales of many different types of products. Eg. VW “bug” Page 60
Single-Offer Strategy Danger - It is very easy for a competitor company to copy your single product, and sell it at a lower price, and take away all your customers. Page 61
Multi-Offer Strategy The attempt to satisfy several segments of the market very well with specialized products and unique marketing programs aimed at each segment. Page 60 Sometimes called “Differentiated Marketing”
Multi-Offer Strategy Levis - in the beginning - a single-offer strategy. As jeans became more popular, different styles shapes and also different types of clothing, (shirts, jackets etc.) jeans - slim, bootcut, hiphugger, bells, flare, painter pants etc. Page 60
Figure 4.1   Market Segmentation Decision Process
Market Segmentation Decision Process -  STAGES Stage I: Identify Market Segmentation Bases The process starts when a company looks at the potential customers and identifies those customers as having particular characteristics - these characteristics will allow the marketing company to classify them into market segments. The segments should be selected so that you can group together customers who have similar needs. Page 63
Market Segmentation Decision Process -  STAGES Stage II  Develop Relevant Profiles for each Segment Once the segments have been identified - should develop a profile of the relevant customer needs and behaviors in each segment. What does your customer look like (profile) !! What do they like !! What do they do !! - you need this description to be very precise in order to make your marketing “match” the needs of the customer Page 64
Market Segmentation Decision Process -  STAGES Stage III  Forecast Market Potentials You create a “Forecast” of the market potential within each segment. This is the “go, no-go” stage. When you are at this stage you gather the information on sales potential to determine whether you can go further ahead and justify further analysis. Forecast - “what if” - an expectation of future action . Page 64
Market Segmentation Decision Process -  STAGES Stage I V  Forecast Probably Market Share Once the market potential has been estimated, you have to determine how much of that market you can obtain (what “market share” can you capture. Then you develop specific marketing strategy for the segments you are trying to develop. (text eg. P&G outselling Colgate, therefore Colgate strategy changes so it doesn’t compete directly) Page 64
Market Segmentation Decision Process -  STAGES Stage V  Select Specific Market Segments Finally, you take all this information, and  identify specific target markets. ie. University students who have part-time jobs, and do not have credit cards Page 64
Target Market Decision Analysis ,[object Object],[object Object],[object Object],Page 67
Figure 4.2  The Divide-the-Box Procedure Page 67
Figure 4.3  Market for Airline Passenger Travel Page 68
Figure 4.3  Market for Airline Passenger Travel Page 68 A “tool” (method) for outlining the scope (size and range) of the market. Allows you to look at all possible market segments - AND then pick which ones you want to focus on. Once you make this grid, you can then evaluate the aspects (wants, needs and motivations) of each market segment.
Using Target Market Decision Analysis in Assessing a Product Mix ,[object Object],[object Object],[object Object],Page 68
Using Target Market Decision Analysis in Assessing a Product Mix ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Page 68
Product Positioning ,[object Object],[object Object],Page 70
Applying The Concepts Page 70 - 71
Figure 4.6  Positioning Map of Cola Market

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Segmentationprocess

  • 1. Chpt 4 Market Segmentation Process
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Market Matching Strategy? 1. Company Resources 2. Differentiability 3. Stage in Product Life Cycle 4. Competitors Strategies 5. Size of Segment Page 59
  • 7. Single-Offer Strategy The attempt to satisfy a large or a small market with one product and a single marketing program. Page 60
  • 8. Single-Offer Strategy Usually this strategy is done by a company that does not have the money to be able to support the production and sales of many different types of products. Eg. VW “bug” Page 60
  • 9. Single-Offer Strategy Danger - It is very easy for a competitor company to copy your single product, and sell it at a lower price, and take away all your customers. Page 61
  • 10. Multi-Offer Strategy The attempt to satisfy several segments of the market very well with specialized products and unique marketing programs aimed at each segment. Page 60 Sometimes called “Differentiated Marketing”
  • 11. Multi-Offer Strategy Levis - in the beginning - a single-offer strategy. As jeans became more popular, different styles shapes and also different types of clothing, (shirts, jackets etc.) jeans - slim, bootcut, hiphugger, bells, flare, painter pants etc. Page 60
  • 12. Figure 4.1 Market Segmentation Decision Process
  • 13. Market Segmentation Decision Process - STAGES Stage I: Identify Market Segmentation Bases The process starts when a company looks at the potential customers and identifies those customers as having particular characteristics - these characteristics will allow the marketing company to classify them into market segments. The segments should be selected so that you can group together customers who have similar needs. Page 63
  • 14. Market Segmentation Decision Process - STAGES Stage II Develop Relevant Profiles for each Segment Once the segments have been identified - should develop a profile of the relevant customer needs and behaviors in each segment. What does your customer look like (profile) !! What do they like !! What do they do !! - you need this description to be very precise in order to make your marketing “match” the needs of the customer Page 64
  • 15. Market Segmentation Decision Process - STAGES Stage III Forecast Market Potentials You create a “Forecast” of the market potential within each segment. This is the “go, no-go” stage. When you are at this stage you gather the information on sales potential to determine whether you can go further ahead and justify further analysis. Forecast - “what if” - an expectation of future action . Page 64
  • 16. Market Segmentation Decision Process - STAGES Stage I V Forecast Probably Market Share Once the market potential has been estimated, you have to determine how much of that market you can obtain (what “market share” can you capture. Then you develop specific marketing strategy for the segments you are trying to develop. (text eg. P&G outselling Colgate, therefore Colgate strategy changes so it doesn’t compete directly) Page 64
  • 17. Market Segmentation Decision Process - STAGES Stage V Select Specific Market Segments Finally, you take all this information, and identify specific target markets. ie. University students who have part-time jobs, and do not have credit cards Page 64
  • 18.
  • 19. Figure 4.2 The Divide-the-Box Procedure Page 67
  • 20. Figure 4.3 Market for Airline Passenger Travel Page 68
  • 21. Figure 4.3 Market for Airline Passenger Travel Page 68 A “tool” (method) for outlining the scope (size and range) of the market. Allows you to look at all possible market segments - AND then pick which ones you want to focus on. Once you make this grid, you can then evaluate the aspects (wants, needs and motivations) of each market segment.
  • 22.
  • 23.
  • 24.
  • 25. Applying The Concepts Page 70 - 71
  • 26. Figure 4.6 Positioning Map of Cola Market