Market Segmentation


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Process of dividing the market into sub groups

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Market Segmentation

  1. 1. Market Segmentation
  2. 2. Process of dividing the market into sub groups The process of defining and subdividing a large homogenous market into clearly identifiable segments having similar needs, wants, or demand characteristics.
  3. 3. Its objective is to design a marketing mix that precisely matches the expectations of customers in the targeted segment.
  4. 4. Few companies are not big enough to supply the needs of an entire market; most must breakdown the total demand into segments and choose those that the company is best equipped to handle.
  5. 5. Exampl e Banks have different kinds of accounts for different users.
  6. 6. Factors affecting Market Segmentation (1) Clear identification of the segment
  7. 7. 2) measurability of its effective size
  8. 8. (3) its accessibility through promotional efforts.
  9. 9. (4)its appropriateness to the policies and resources of the company..
  10. 10. (a) behavioral Segmentation
  11. 11. • Based on actual customer behavior towards the product. • Some variables are : a) Benefits Sought b) Usage Rate c) Brand Loyalty d) Readiness e) Occasion
  12. 12. Segmentation Strategies (b) demographic
  13. 13. Some Demographic Variables: a)Age b)Gender c)Family Size d)Family Lifecycle e)Generation f)Income g)Education h)Occupation i)Religion
  14. 14. Segmentation Strategies (c) psychographic
  15. 15. Some psychographic variables are : a)Activities b)Interests c)Opinions d)Attitudes e)Values
  16. 16. Segmentation Strategies (d) geographical differences
  17. 17. Some of the geographic Variables are: a)Region : By continent , country, state . b)Size Of Metropolitan Area :Segmented according to size of population c)Population Density; Urban , Rural ,semi urban d)Climate
  18. 18. Why use Market Segmentation • The information will allow more sales to be made
  19. 19. Why use Market Segmentation • To gain greater knowledge about customers so that it can vary the products
  20. 20. • Prevent promoting product to wrong people
  21. 21. • To target particular groups
  22. 22. Benefits of Segmentation • Sales should increase • Satisfy customer needs more successfully • customer feedback more easily obtained • reduced costs as money is not wasted on ineffective advertising and promotion. • Better utilization of scarce resources.
  23. 23. Undifferentiated Marketing ( Mass Marketing ) Advantages: a)Mass Marketing ensures lower cost due to economies of scale. Disadvantage: a)Less than optimal need satisfaction b)Lower Adaption
  24. 24. Mass Marketing vs. Segmentation
  25. 25. Difference between Mass Marketing and Segmentation Mass Marketing is a market coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer.. Market Segmentation is the identifications of portions of the market that are different from another.
  26. 26. Difference between Mass Marketing and Segmentation • In mass marketing it is more difficult to satisfy the needs of the customers in total market. • In market segmentation it is easy to tailor to the needs and wants of the customers.
  27. 27. An example would be let's say for toothpaste, toothpaste for sensitive teeth would be segmentation whereas toothpaste for the entire market would be using mass marketing.