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SEFEKOReal-time Guard Monitoring
www.sefeko.co.za 0861 7333561
WhatisSefeko?
Sefeko is a Real-time Guard Monitoring System that consists of Online Software and Patrol Hardware.
The system provides a means to monitor guards in the performance of their duties as well as additional safety precautions
such as panics and alerts when guards are under threat.
Guards are equipped with Sefeko handheld units that they carry with them when patrolling a route. This Patrol Hardware
makes use of quad-band GSM technology to receive voice calls and to communicate in real-time with the Sefeko Web Based
Monitoring Software. It uses Radio Frequency Identification (RFID) technology to scan small round tags placed along a Guard
Route and GPS technology to relay tracking and location information on Security Personnel.
Real-time guard route information is processed by the Sefeko server to alert managers about any problems detected. Problem
notifications (alerts) are sent via SMS or e-mail and the system sends daily, weekly and monthly guard activity reports via
e-mail.
Reliable Sefeko patrol hardware and Sefeko web-based server software allows you to configure, monitor and manage your
Guard Patrols in real time from any device with a web browser and internet access: office PC, home PC, laptop, tablet or
smart-phone.
Both the GPS Patrol Hardware and the Online Monitoring and Management Software were designed and developed in
South Africa by Sefeko (Pty)  Ltd (Registration number: 2003/010592/07)
2www.sefeko.co.za 0861 733356
www.sefeko.co.za 0861 7333563
•	 Uses quad-band GSM technology to receive voice calls & communicate with the Sefeko Server in real time
•	 GPS technology to pinpoint and track the handset location fast and accurately
•	 Radio Frequency Identification (RFID) technology to scan small tags placed along an intended patrol route
•	 SMS notifications of important events automatically sent to selected supervisors. Examples of such events
are “Patrol not started on time”, “Patrol not done” and “Tamper”
•	 Panic button to instantly alert supervisors and control room that a guard is under threat
•	 Call-me button to request a supervisor or control room to call the handset and talk to the guard on duty
•	 Encrypted data communication to ensure your data stays private
•	 Hardware is ICASA approved for telecommunications use in South Africa and has an equivalent IP67 rating
(dust tight, 30 minutes immersion at depth of 1 meter)
•	 Local help and technical support is provided round-the-clock by experienced and friendly personnel
•	 Low cost GPRS data communications
Sefeko offers a convenient handset Rental Option
with a warranty that never expires, immediate
swop-out and free nationwide distribution.
GPSPatrolHardware
4www.sefeko.co.za 0861 733356
RFID Scanner
Battery & SIM Compartment,
protected with tamper switch
Encrypted data transmission
and remote programability
Water, dust and shock
protected
Tamper proof constructionICASA Approved
Built-in GPSSpeaker for voice calls
RFID scan button
Call-me button
Panic button
Microphone
www.sefeko.co.za 0861 7333565
Managers, Supervisors and even Site
Owners can be configured to receive
automated daily/weekly/monthly
reports. These reports can be E-mailed
in HTML, PDF or Zipped PDF format
and can also be downloaded from the
Sefeko website as and when required.
Patrol success is measured against
the national patrol average and
colour coded for easy identification
of problem sites and patrols
Each report starts with a handy
summary and a graph showing
performance during the past
10 days. Trends can easily be
identified
Reporting
Sites Summary Report for Security Provider:
Duration: 24 hours Sites: 20 Duration: 10 days Average: 68 %
From: Friday 22 March
To: Monday 01 April
12:20
12:20
Successful Patrols: 74 %
Successful Patrols: 320
Patrols not done: 115
Total Patrols: 435
Patrols done, started late: 82
Patrols done, tags missed: 114
Patrols done, out of order: 0
Patrols done, tags late: 9
From: Sunday 31 March
To: Monday 01 April
12:20
12:20
Summary
National Average for Successful Patrols: 68 %
Sites Summary
Duration: 24 hours
87 %
Als
Substation
70 %
BO Offices
65 %
Crigh
Substation
69 %
Cryn
Substation
73 %
Eskom
Avan 1
54 %
Eskom
Avan 2
0 %
Guei
Substation
91 %
Kuspn
Substation
100 %
Kaa
Substation
81 %
Lies Office
Park
61 %
Llama
Substation
19 %
Nis
Substation
75 %
Nla
Substation
92 %
Olant
Rental
0 %
Peerth
Substation
96 %
Pie
Substation
100 %
Roal
Substation
75 %
Veun
Substation
83 %
Vuan
Substation
53 %
Wieall
Office Park
From: Sunday 31 March
To: Monday 01 April
12:20
12:20
ZA Security Corporation
6www.sefeko.co.za 0861 733356
19:00:00 Patrol
Unit: Swane 9 (728) Start Time: Scheduled 19:00:00
278281979 Actual 19:11:07
Tags: On Route = 5 End Time: Scheduled 19:52:29 Duration: Scheduled 00:45:00
Scanned = 5 Actual 19:14:49 Actual 00:03:42
Patrol Status Notes
Patrol done: started late
* Scheduled start: 19:00:00
* Actual start: 19:11:07
Patrol done: tags late(1)
* Dustbin Storage
Chronological Event Details
Occurred Event Event Detail
Reminder sent successfully
Patrol not started on time
Tag Read Dustbin Storage
Tag Read Back Cottage
Tag Read Western Side
Tag Read Basement
18:59:29
19:07:29
19:11:07
19:11:51
19:13:06
19:14:11
19:14:49 Tag Read 35 Fire Exit Building
20:00:00 Patrol
Unit: Swane 9 (728) Start Time: Scheduled 20:00:00
278281979 Actual 20:01:09
Tags: On Route = 5 End Time: Scheduled 20:52:29 Duration: Scheduled 00:45:00
Scanned = 4 Actual 20:04:11 Actual 00:03:02
Patrol Status Notes
Patrol done: tags missed (1)
* Western Side
Chronological Event Details
Occurred Event Event Detail
Reminder sent successfully
Tag Read Dustbin Storage
Tag Read Back Cottage
Tag Read Basement
Tag Read 35 Fire Exit Building
19:59:34
20:01:09
20:01:54
20:03:39
20:04:11
20:46:09 Tag missed
Page 3 of 90861 733356 www.sefeko.co.za
Valley View Office ParkSite Patrol Report for Site:
[Report Code: SPR200; Generated: 13:32] Serviced by: ZA Security Corporation
Crucial information is provided for
each patrol that was scheduled and
compared to the actual values
The patrol status is summarised and
deviations are highlighted for easy
investigation
A chronological list of patrol events
that occurred during the scheduled
patrol time is shown
Various reports are available such as:
•	 Sites Summary Report
•	 Sites Summary Report (for Site Owners)
•	 Region Summary Report
•	 Patrol Report per Route
•	 Detail Site Event Report
www.sefeko.co.za 0861 7333567
•	 The Sefeko Guard Monitoring Software is a Web-
Based solution that is continuously being updated
and upgraded with innovative new features and
functions, with the latest updates being available
immediately upon next login
•	 Control Room feature – view and hear events
from all your sites as they happen. Action events
and draw reports to manage control room
performance
•	 Configure new sites, routes and supervisors easily
and intuitively – minimum training required
Real-time,OnlineSoftware
8www.sefeko.co.za 0861 733356
•	 Draw various reports from the Sefeko Server any
time day or night. Receive automated reports
daily/weekly/monthly in HTML, PDF or Zipped
PDF format
•	 Statistical analysis of your sites and patrols allows
you to monitor and control the performance of
your guards
•	 Secure login with user auditing – users are
accountable for what they do on the system.
A record is kept of what a user has done while
logged in
www.sefeko.co.za 0861 7333569
Page allows a manager to know the status of each site and each Site Owner. If any problem is detected the
manager can use the site hyperlink to obtain detailed information for that site.
Link to detailed site
patrol information
Overview information for the site:
• Total patrols scheduled
• Number of patrols completed
• Success rate
SiteOverviewPage
Site setup and tag locations
can be shown on a map
10www.sefeko.co.za 0861 733356
Page shows the manager the detail of each patrol scheduled on the site. The success of the patrol is shown
in colour to make it easy to see any problems with patrols.
GPS positions for each
patrol event can be
shown on a map
Colour coded patrol
information for easy
problem identification
DetailPatrolPage
www.sefeko.co.za 0861 73335611
GPSPatrolViewPage
Page allows a GPS view for each patrol that was executed, indicating the recorded location of each
tag with a black dot and where the tag was actually scanned with a green tick-mark. Location of Panic
events and Call-me events that occurred during the patrol are also indicated in this view. Satellite
image overlay is also available for all maps.
Location of patrol
events indicated
geograpically
Patrol event
information
Legend for patrol
event icons
Comparison of
scheduled and
actual patrol data
12www.sefeko.co.za 0861 733356
UnitLocationsPage
Page shows the last known
location of all handsets on one
map. The map functionality
includes zooming in/out and
panning as well as showing the
handset name when hovering
with the mouse cursor over a
specific handset.
www.sefeko.co.za 0861 73335613
Page allows the supervisor to log actions that were taken to correct problems reported from the sites.
The actions that were logged against each site are available in a control center report.
Action multiple events
simultaneously
Most recent events are
highlighted
ControlCenterPage
14www.sefeko.co.za 0861 733356
PatrolHardware
Copyright © 2016 Gendac (Pty) Ltd. All rights reservedRevision: JUL 2016
ContactDetails
Document Code: SBR931
0861 733356
0861 SEFEKO
+27 12 349 1181
+27 12 349 1698
Ground Floor, Havilland Forum
30 De Havilland Crescent
Persequor Techno Park
Pretoria, South Africa
P.O. Box 125
Persequor Park
0020
Lat: -25.745767
Lon: 28.274195
info@sefeko.co.za
www.sefeko.co.za

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Sefeko brochure

  • 2. www.sefeko.co.za 0861 7333561 WhatisSefeko? Sefeko is a Real-time Guard Monitoring System that consists of Online Software and Patrol Hardware. The system provides a means to monitor guards in the performance of their duties as well as additional safety precautions such as panics and alerts when guards are under threat. Guards are equipped with Sefeko handheld units that they carry with them when patrolling a route. This Patrol Hardware makes use of quad-band GSM technology to receive voice calls and to communicate in real-time with the Sefeko Web Based Monitoring Software. It uses Radio Frequency Identification (RFID) technology to scan small round tags placed along a Guard Route and GPS technology to relay tracking and location information on Security Personnel. Real-time guard route information is processed by the Sefeko server to alert managers about any problems detected. Problem notifications (alerts) are sent via SMS or e-mail and the system sends daily, weekly and monthly guard activity reports via e-mail. Reliable Sefeko patrol hardware and Sefeko web-based server software allows you to configure, monitor and manage your Guard Patrols in real time from any device with a web browser and internet access: office PC, home PC, laptop, tablet or smart-phone. Both the GPS Patrol Hardware and the Online Monitoring and Management Software were designed and developed in South Africa by Sefeko (Pty)  Ltd (Registration number: 2003/010592/07)
  • 4. www.sefeko.co.za 0861 7333563 • Uses quad-band GSM technology to receive voice calls & communicate with the Sefeko Server in real time • GPS technology to pinpoint and track the handset location fast and accurately • Radio Frequency Identification (RFID) technology to scan small tags placed along an intended patrol route • SMS notifications of important events automatically sent to selected supervisors. Examples of such events are “Patrol not started on time”, “Patrol not done” and “Tamper” • Panic button to instantly alert supervisors and control room that a guard is under threat • Call-me button to request a supervisor or control room to call the handset and talk to the guard on duty • Encrypted data communication to ensure your data stays private • Hardware is ICASA approved for telecommunications use in South Africa and has an equivalent IP67 rating (dust tight, 30 minutes immersion at depth of 1 meter) • Local help and technical support is provided round-the-clock by experienced and friendly personnel • Low cost GPRS data communications Sefeko offers a convenient handset Rental Option with a warranty that never expires, immediate swop-out and free nationwide distribution. GPSPatrolHardware
  • 5. 4www.sefeko.co.za 0861 733356 RFID Scanner Battery & SIM Compartment, protected with tamper switch Encrypted data transmission and remote programability Water, dust and shock protected Tamper proof constructionICASA Approved Built-in GPSSpeaker for voice calls RFID scan button Call-me button Panic button Microphone
  • 6. www.sefeko.co.za 0861 7333565 Managers, Supervisors and even Site Owners can be configured to receive automated daily/weekly/monthly reports. These reports can be E-mailed in HTML, PDF or Zipped PDF format and can also be downloaded from the Sefeko website as and when required. Patrol success is measured against the national patrol average and colour coded for easy identification of problem sites and patrols Each report starts with a handy summary and a graph showing performance during the past 10 days. Trends can easily be identified Reporting Sites Summary Report for Security Provider: Duration: 24 hours Sites: 20 Duration: 10 days Average: 68 % From: Friday 22 March To: Monday 01 April 12:20 12:20 Successful Patrols: 74 % Successful Patrols: 320 Patrols not done: 115 Total Patrols: 435 Patrols done, started late: 82 Patrols done, tags missed: 114 Patrols done, out of order: 0 Patrols done, tags late: 9 From: Sunday 31 March To: Monday 01 April 12:20 12:20 Summary National Average for Successful Patrols: 68 % Sites Summary Duration: 24 hours 87 % Als Substation 70 % BO Offices 65 % Crigh Substation 69 % Cryn Substation 73 % Eskom Avan 1 54 % Eskom Avan 2 0 % Guei Substation 91 % Kuspn Substation 100 % Kaa Substation 81 % Lies Office Park 61 % Llama Substation 19 % Nis Substation 75 % Nla Substation 92 % Olant Rental 0 % Peerth Substation 96 % Pie Substation 100 % Roal Substation 75 % Veun Substation 83 % Vuan Substation 53 % Wieall Office Park From: Sunday 31 March To: Monday 01 April 12:20 12:20 ZA Security Corporation
  • 7. 6www.sefeko.co.za 0861 733356 19:00:00 Patrol Unit: Swane 9 (728) Start Time: Scheduled 19:00:00 278281979 Actual 19:11:07 Tags: On Route = 5 End Time: Scheduled 19:52:29 Duration: Scheduled 00:45:00 Scanned = 5 Actual 19:14:49 Actual 00:03:42 Patrol Status Notes Patrol done: started late * Scheduled start: 19:00:00 * Actual start: 19:11:07 Patrol done: tags late(1) * Dustbin Storage Chronological Event Details Occurred Event Event Detail Reminder sent successfully Patrol not started on time Tag Read Dustbin Storage Tag Read Back Cottage Tag Read Western Side Tag Read Basement 18:59:29 19:07:29 19:11:07 19:11:51 19:13:06 19:14:11 19:14:49 Tag Read 35 Fire Exit Building 20:00:00 Patrol Unit: Swane 9 (728) Start Time: Scheduled 20:00:00 278281979 Actual 20:01:09 Tags: On Route = 5 End Time: Scheduled 20:52:29 Duration: Scheduled 00:45:00 Scanned = 4 Actual 20:04:11 Actual 00:03:02 Patrol Status Notes Patrol done: tags missed (1) * Western Side Chronological Event Details Occurred Event Event Detail Reminder sent successfully Tag Read Dustbin Storage Tag Read Back Cottage Tag Read Basement Tag Read 35 Fire Exit Building 19:59:34 20:01:09 20:01:54 20:03:39 20:04:11 20:46:09 Tag missed Page 3 of 90861 733356 www.sefeko.co.za Valley View Office ParkSite Patrol Report for Site: [Report Code: SPR200; Generated: 13:32] Serviced by: ZA Security Corporation Crucial information is provided for each patrol that was scheduled and compared to the actual values The patrol status is summarised and deviations are highlighted for easy investigation A chronological list of patrol events that occurred during the scheduled patrol time is shown Various reports are available such as: • Sites Summary Report • Sites Summary Report (for Site Owners) • Region Summary Report • Patrol Report per Route • Detail Site Event Report
  • 8. www.sefeko.co.za 0861 7333567 • The Sefeko Guard Monitoring Software is a Web- Based solution that is continuously being updated and upgraded with innovative new features and functions, with the latest updates being available immediately upon next login • Control Room feature – view and hear events from all your sites as they happen. Action events and draw reports to manage control room performance • Configure new sites, routes and supervisors easily and intuitively – minimum training required Real-time,OnlineSoftware
  • 9. 8www.sefeko.co.za 0861 733356 • Draw various reports from the Sefeko Server any time day or night. Receive automated reports daily/weekly/monthly in HTML, PDF or Zipped PDF format • Statistical analysis of your sites and patrols allows you to monitor and control the performance of your guards • Secure login with user auditing – users are accountable for what they do on the system. A record is kept of what a user has done while logged in
  • 10. www.sefeko.co.za 0861 7333569 Page allows a manager to know the status of each site and each Site Owner. If any problem is detected the manager can use the site hyperlink to obtain detailed information for that site. Link to detailed site patrol information Overview information for the site: • Total patrols scheduled • Number of patrols completed • Success rate SiteOverviewPage Site setup and tag locations can be shown on a map
  • 11. 10www.sefeko.co.za 0861 733356 Page shows the manager the detail of each patrol scheduled on the site. The success of the patrol is shown in colour to make it easy to see any problems with patrols. GPS positions for each patrol event can be shown on a map Colour coded patrol information for easy problem identification DetailPatrolPage
  • 12. www.sefeko.co.za 0861 73335611 GPSPatrolViewPage Page allows a GPS view for each patrol that was executed, indicating the recorded location of each tag with a black dot and where the tag was actually scanned with a green tick-mark. Location of Panic events and Call-me events that occurred during the patrol are also indicated in this view. Satellite image overlay is also available for all maps. Location of patrol events indicated geograpically Patrol event information Legend for patrol event icons Comparison of scheduled and actual patrol data
  • 13. 12www.sefeko.co.za 0861 733356 UnitLocationsPage Page shows the last known location of all handsets on one map. The map functionality includes zooming in/out and panning as well as showing the handset name when hovering with the mouse cursor over a specific handset.
  • 14. www.sefeko.co.za 0861 73335613 Page allows the supervisor to log actions that were taken to correct problems reported from the sites. The actions that were logged against each site are available in a control center report. Action multiple events simultaneously Most recent events are highlighted ControlCenterPage
  • 16. Copyright © 2016 Gendac (Pty) Ltd. All rights reservedRevision: JUL 2016 ContactDetails Document Code: SBR931 0861 733356 0861 SEFEKO +27 12 349 1181 +27 12 349 1698 Ground Floor, Havilland Forum 30 De Havilland Crescent Persequor Techno Park Pretoria, South Africa P.O. Box 125 Persequor Park 0020 Lat: -25.745767 Lon: 28.274195 info@sefeko.co.za www.sefeko.co.za