VR Seethalakshmi has over 18 years of experience in the insurance domain, including 9 years of experience working with property and casualty underwriting and claims processing systems. She has extensive experience providing business analysis, consulting and requirements management for various insurance software projects. Her technical skills include experience with programming languages, testing tools and insurance administration systems.

1. VR Seethalakshmi
Business Analyst and Domain Consultant
Mobile: +91 9884097513, email: seethalakshmiveerappan@gmail.com
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Professional Summary:
• Result oriented and versatile professional with 18 years of overall experience of which over 9
years of experience in Information Technology
• Extensive experience in Non life Insurance domain with specialization in Property and Casualty
Underwriting and Claims processing systems in largest insurance companies
• Hands on experience in handling Non life insurance applications mainly in the areas of Property
and Casualty Underwriting such as Risk assessment, Rating, Quote generation, Renewals and
Compliance of legal requirements
• Expertise in Business Consulting, Business Process Automation/ Management and Onsite-
Offshore modeling
• Proficient in all phases of Requirement Management, including gathering, analyzing, detailing
and tracking requirements
• Strong understanding of various SDLC methodologies
• Experience in Data Warehousing projects with specialization in Solvency II
• Possess excellent communication skills and adept at facilitating walkthrough and training
sessions
Technical exposures:
Operating Systems: MS Windows, DOS
Testing Tools: Quality Center, Test Director
Insurance: Polisy 400 and Premia products
Documents: MS Office, MS Visio
Web Technologies: HTML, XML
Projects Profile:
St.James’s Place Wealth Management Plc. (SJP), UK May 2013 – Till Date
Project: Development of New Business Application
St James’s Place is a Wealth Management Group which provides comprehensive financial planning and
wealth management services for individuals, trustees and corporate. Intellect developed a web based
system to facilitate electronic data capture and submission of SJP new business application.
Roles and Responsibilities:
− Thoroughly studied the inherent systems to have a clear understanding of the business processes
and associated system workflow.
− Conducted Gap analysis to understand new business model and additional functionalities to be
incorporated into the new application.
− Participated in workshop for better understanding and refining of requirements in coordination
with multiple vendors
− Clarified and prioritized requirements by conducting brainstorming sessions with the stakeholders
and SMEs.
− Participated in various architectural development sessions to provide technical teams with a better
understanding of the requirements.

2. Environment: .NET and SQL
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Royal Bank of Scotland, UK November 2010 – October 2012
Project: Testing of Solvency II compliance Data warehousing project
Royal Bank of Scotland RBS Insurance (RBSI) has embarked on an initiative to ensure compliance with
the Solvency II directive – European standard which involves fundamental review of the capital adequacy
regime for Insurance companies, and thus helping to protect policyholder’s interests more effectively, by
making company failure less likely.
Roles and Responsibilities:
− Analyzed the tables and columns, validated the data mapping sheets and advised the team on its
implications based on the FS and CDD
− Acted as a bridge between the developer and the Data Warehouse tester
Environment: SAS ETL and Mainframe
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QBE, Australia July 2010 – October
2010
Project: Testing of PEGA / Mainframe application for ANZ / One Path General Insurance Pty
Limited and testing of Elders Data Migration
QBE in-house team developed a web based application with PEGA for ANZ / One Path (Corporate
Agents of QBE) known as Affinity. The application shall be used by the end users for the following
transactions: Quotation, Underwriting, New Business, Endorsement, Cancellation, Renewal, Policy
documents and Claims.
Roles and Responsibilities:
− Familiarized the team about Insurance underwriting process and business operation at client’s
office
− Reviewed Test Plan and module wise test cases and traceability matrix with reference to
Functional specification document
Environment: PEGA and Mainframe
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Mortgage Assurance Corporation (MAC), US September 2009 – June 2010
Project: Development of Insurance Management System (IMS)
MAC is a private mortgage insurance company formed in US, which began operations in first quarter of
2010. Polaris developed the following modules for IMS application viz. Customer and Lead
Management: New Business: Master Policy Management: Certificate Servicing: Billing and Accounting:
Delinquency and Claims Administration: Document/Content Management: Reporting:
Roles and Responsibilities:
− Familiarized the team about Mortgage insurance underwriting process and business operation at
client’s office
− Supported technical teams and explaining functionalities and assisted the team to develop the
storyboard of the application
− Prepared module wise process flows and Functional specification document
Environment: DB2 with J2EE Technologies
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3. ICICI Prudential Life Insurance Company Ltd, Mumbai July 2009 – August 2009
Project: Development of MARS Application
MARS will primarily act as a platform to automate the Underwriting process including Medical
underwriting, underwriting of service requests and Wellness underwriting; for Life and Health business of
ICICI Prudential.
Responsibilities:
− Familiarized the team about Life insurance underwriting process and business operation at
client’s office
− Prepared Functional specification document and acted as bridge between Architect, developers
and client
Environment: Oracle with J2EE Technologies
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Multiple Clients April 2009 – June
2009
Pre Sales Executive
Roles and Responsibilities:
− Responded to RFPs/RFIs - Prepare Level 0, Level 1 Business Landscape, understanding customer
requirements through calls with clients and discussions with solution team to prepare estimates
− Extensive Market Research with respective insurance domain across Geos, Solutions in market
and Insurance companies to support the sales and solution team
− Made collaterals, capability documents as per sales force requirements
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R J Kiln & Co. Ltd, Lloyd’s Syndicate, United Kingdom September 2008 – March 2009
Project: Data Warehousing Application
Kiln is one of the leading UK based organization in Lloyds market. For implementing centralized
warehouse and new applications Kiln started strategic program which involves the creation of new
warehouses and applications.
Roles and Responsibilities:
− Familiarized the team about Lloyd’s market and business operation at Lloyds
− Business understanding of source and target requirements
Environment: Windows XP, BODI and BOXI
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Thomas Miller & Co., United Kingdom September 2007 – August 2008
Project: BLUR WAR Risk Application
Thomas Miller & Co. based out of London, has been a premier provider of specialized insurance services
through several clubs. United Kingdom Mutual War Risk Association Limited (UKWR) and Hellenic
Mutual War Risk Association Limited (HWR) are two such clubs providing cover to ships against war
and war related perils. BLUR War Risk Application is a single core underwriting and claims application
being developed by Polaris for the UKWR and HWR.
Roles and Responsibilities:
− Played a key role of Insurance Domain Expert, which resulted in awarding the business to Polaris
during pre sales
− Visited the client’s office at London and did a one month detailed study of the client’s
requirement, made an analysis documents specifying the defects in the existing system used by

4. the client and the ways of overcoming the crisis situation with the available existing infrastructure
(Along with solution providers team)
− Prepared requirement definition document and provided end to end support to the team/client
Environment: SQL server with VB.NET Technology
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BLP, United Kingdom July 2007 – August 2007
Project: BLP – Business Consulting
BLP has been providing Latent Defects insurance to the Commercial and Residential markets since 1999
The assignment was to analyze the business drivers and suggest an IT roadmap. Involved discussion with
business leads and IT leads to understand the current and future directions, status and to provide the
recommendations
Responsibilities:
− Analyzed current and desired business landscape
− Interacted with multiple stakeholders and understood their current business process
− Suggested multiple solution options aligned to IT vision
− Prepared and presented a solution road-map on accepted strategy
Environment: Sales Force, BLUR Underwriting application, CACTUS application and Web services
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Allianz Global Corporate and Specialty, Germany March 2007 – July 2007
Project: Global Program System
Global Program System involves development of integrated non-life insurance management system for
Allianz and its branches, which are spread all over the world. This application mainly deals with Property
and Casualty Line of Business in underwriting and claims processing system.
Responsibilities:
− Involved in requirement analysis and preparation of requirement definition document for CR
− Prepared functional specification document and supported the team
Environment: Oracle with J2EE Technologies
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Allianz Global Corporate and Specialty, Germany December 2006 – March 2007
Project: GPS Claims Interface Support
The Allianz Global Risks Group (“AGR”) with organizational entities (“OE”) in Germany, United
Kingdom, the United States, France and many other different countries maintains a central repository of
policy and claim-related activities relevant to the International Insurance Program (“IIP”) called GPS
Responsibilities:
− Provided offshore functional support for Claims Interface which was initially developed by US
Allianz
− Ensured existing GPS Business rules should not get impacted due to this interface
Environment: Oracle with J2EE Technologies
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Other Significant Projects:
ICICI Lombard General Insurance Company Limited, India February 2004 – November 2006
Area Manager

5. ICICI Lombard General Insurance Company is Collaboration between Lombard Canada Ltd, a group
company of Fairfax Financial Holdings Limited, one of Canada's oldest property and casualty insurer and
ICICI Bank of India, Second largest bank of India.
Responsibilities:
− Lead Commercial and Personal Lines Underwriter / Claims Processing officer
− Played a role of end user in the underwriting and claims application namely PREMIA and worked
in “Web On line” application
IFFCO Tokio General Insurance Company Limited, India July 2001 – January 2004
Lead Underwriter
IFFCO Tokio General Insurance Company is Collaboration between The Indian Farmers Fertilizer Co-
operative (IFFCO) and its associates and Tokio Marine and Nichido Fire Group, the largest listed
insurance group in Japan.
Responsibilities:
− Personal Lines Underwriter / Claims Assessing officer
− Played a role of end user in the Underwriting and claims application namely Polisy 400
M/s Insurance Park May 1998 – July 2001
Assistant
M/s Insurance Park is Insurance Brokers and Consultants for SPIC Group of companies (One of the
India’s oldest Fertilizer manufacturing company))
Responsibilities:
− Assisted the client in claim processing and other insurance related activities
− Advised various clients on the appropriate policy and coverage’s to be taken
Environment: Microsoft tools
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Academic Qualification:
• Associate member of Chartered Insurance Institute (ACII) of London
• Fellow member of Insurance Institute of India specialized in non life insurance domain
• Master of Commerce from Annamalai University, 2000
• Bachelor of Commerce from Madras University, 1998
• +2 Vocational General Insurance Group, 1995
Professional Certifications:
• Certification on “Programme on Risk Management” and “Principles of General Insurance” of
National Insurance Academy, India
• Completed Intermediary Examination of “Institute of Company Secretary of India”
• Certified on “Business Analyst to Business Consultant Transformation” training program
conducted by Effilor Consulting Services
Professional Accolades:
• Identified as Konark, Polaris’ leadership community in lieu of overall contributions to Insurance
Practice
• Team Excellence Awards for contribution to SJP project
• Spot Excellence Award from Polaris Software Lab Ltd. for showcasing the domain expertise in
non life insurance and winning an underwriting development project from Thomas Miller & co.
• Spot Excellence Award from Polaris Software Lab Ltd. for BLP Club of Thomas Miller for doing
a root cause analysis of the problem and suggesting a solution.
• STAR Excellence Award for outstanding performance of Requirement Gathering for a startup

6. company - Mortgage Assurance Corporation, US
References
Available on request

7. company - Mortgage Assurance Corporation, US
References
Available on request