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© 2019 Planview, Inc. | 1
Scrumagilean
A practical introduction to Lean-Agile Principles
Jon Terry, Chief Evangelist Lean-Agile Strategy
© 2019 Planview, Inc. | 2
Transforming with Planview WRM
THE CHANGING
WORLD
OF WORK REALIZING
AGILE-AT-SCALE
CREATING AN
INNOVATION CULTURE
STRATEGY
Innovation
Management
MAKING THE
PRODUCT SHIFT
© 2019 Planview, Inc. | 3
Increasing Agile Adoption
Title, Forrester Research, Inc. , Date of Publication
© 2019 Planview, Inc. | 4
Expanding Agile Success
Results
• More innovation relative to routine operations
• React to change faster
• Increased responsiveness to customer needs
• Greater efficiency and productivity
What if a company were to
launch dozens, hundreds,
or even thousands of agile
teams throughout the
organization?
Would scaling up agile
improve corporate
performance as much as
agile methods improve
team performance?
Harvard Business Review Agile at Scale, Darrell K. Rigby, Jeff Sutherland, Andy Noble, Accessed June 2018
© 2019 Planview, Inc. | 5
© 2019 Planview, Inc. | 6
Too big to be Agile
© 2019 Planview, Inc. | 7
Just following the leader
© 2019 Planview, Inc. | 8
Sadly, not following the leader
© 2019 Planview, Inc. | 9
Autonomy with purpose
© 2019 Planview, Inc. | 10
© 2019 Planview, Inc. | 11
So, What About Lean?
© 2019 Planview, Inc. | 12
The Toyota Way has two
main pillars: continuous
improvement and respect
for people. - Katsuaki
Watanabe
© 2019 Planview, Inc. | 13
ContinuousImprovement
RespectForPeople
Lean
RespectForPeople
ContinuousImprovement
© 2019 Planview, Inc. | 14
Mentoring
Management
ContinuousImprovement
RespectForPeopleRespectForPeople
ContinuousImprovement
Centered on Customers
What do they want? And what
must we do to deliver it?
Relentless
Focus on Delivery
Customers
© 2019 Planview, Inc. | 15
Motivation
Belief in the intrinsic
motivation of clear
purpose vs extrinsic
motivation driven by
rewards & punishment
Customers
Build a
Cohesive
Team
Create Clarity
& Over-
Communicate
Autonomy with
Safety
Make Team
Success The Goal
Humble,
Hungry, Smart
Build People,
Then Products
Ensure Cross-
Team
Alignment
Mentoring
Management
RespectForPeople
ContinuousImprovement
Relentless
Focus on Delivery
© 2019 Planview, Inc. | 16
ContinuousImprovement
RespectForPeople
Relentless
Focus on Delivery
RespectForPeople
Mentoring
Management
Visualize
Workflow
Eliminate
Waste
Experiment
to Create
Knowledge
Build
Quality In
Defer
Commitment
Deliver JIT
Optimize the
Whole
Customers
Measure to Manage
Focus on rapid flow of
value & fast feedback
loops vs up-front planning
& high utilization of all
resources
© 2019 Planview, Inc. | 17
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
Visualize Workflow
Kanban’s transparency is key
to all other Lean change
© 2019 Planview, Inc. | 18
Start from where
you are today, even
(especially) if that’s
Scrum
Evolve
1. Visualize the (current) workflow
2. Limit Work-in-Progress (WIP) *
3. Manage (for smooth) flow
4. Make process policies explicit
5. Implement feedback loops
6. Improve collaboratively
using Kanban to apply new models
* Often implicitly at first
Kanban Principles
© 2019 Planview, Inc. | 19
Look beyond the
tactical practices to
gain real value.
The real value is in
the principles.
Do BothScrum
• A structure of new roles, “rituals” and cadence
• No prohibition against visualization, WIP limitation
or flow measurement
• A mature Scrum team with good technical practices
often looks awfully Kanban-ish
Kanban
• Evolution through measurement
• No opinion on roles, meetings or iterations
• Software dev teams who use Kanban to become
more Agile often act quite Scrum-y
© 2019 Planview, Inc. | 20
Eliminate Waste
If your client wouldn’t
gladly pay part of your
itemized bill, it’s waste
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 21
60% 80%
© 2019 Planview, Inc. | 22
60% 80%
© 2019 Planview, Inc. | 23
1. Work-In-Process
2. Delays
3. Extra Features
4. Technical Debt
5. Handoffs
6. Task Switching
7. Defects
Doing has no value, only
done (quickly)
Muda
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 24
1. Work-In-Process
2. Delays
3. Extra Features
4. Technical Debt
5. Handoffs
6. Task Switching
7. Defects
If most features aren’t used &
most work is support: most
work is waste
Muda
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 25
1. Work-In-Process
2. Delays
3. Extra Features
4. Technical Debt
5. Handoffs
6. Task Switching
7. Defects
Knowledge degrades with
every transfer
Muda
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 26
1. Work-In-Process
2. Delays
3. Extra Features
4. Technical Debt
5. Handoffs
6. Task Switching
7. Defects
Focus on failure-proofing your
process rather than testing for
failures
Muda
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 27
Experiment
Knowledge creation requires
hypothesis and acceptance
of failure
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 28
Defer Commitment
Wait. If you can’t wait,
invest in parallel
experiments
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 29
Deliver JIT
Not just fast. Delivering early
creates inventory and
sacrifices optionality
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 30
Optimize the Whole
Your process has a bottleneck.
Improvements elsewhere may
be wasted or worse
Visualize
Workflow
Eliminate
Waste
Build
Quality In
Experiment
to Create
Knowledge
Defer
Commitment
Deliver
JIT
Optimize the
Whole
© 2019 Planview, Inc. | 31
leankit.com/learn
• Articles
• E-books
• Webinars
• Templates
• Case Studies
OnlineKey Reading
Lean Thinking: Banish Waste and Create Wealth in Your Corporation
- Jim Womack, Dan Jones
The Phoenix Project: A Novel About IT, DevOps, and Helping Your
Business Win
- Gene Kim, Kevin Behr, George Spafford
OR
Velocity: Combining Lean, Six Sigma and the Theory of Constraints
to Achieve Breakthrough Performance - A Business Novel
- De Jacob, Suzan Bergland, Jeff Cox
AND LATER FOR REINFORCEMENT
The Goal: A Process of Ongoing Improvement
- Eli Goldratt, Jeff Cox
© 2019 Planview, Inc. | 32
Thank You!
Connect: Jon Terry, Chief Evangelist Lean-Agile Strategy, Planview
Follow: @leankitjon
Read: Agile PMO: 5 Steps to Driving Agility at Scale
Explore: planview.com/lean-agile-delivery
© 2019 Planview, Inc. | 33
Release 1
Iteration 1
Iteration
Planning
Daily
Standup
Demo /
Retro
Iteration n
Iteration
Planning
Daily
Standup
Demo /
Retro
Iteration
Backlog
Fixed Time and People
Not Done
Iteration
Backlog
Not Done
Product
Owner
Ideas
Product Backlog
Release Planning
Release Backlog
Scrum mandates new roles, “rituals” and cadence for a team
The Scrum Framework Scrum
master

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Scrumagilean - An introduction to Lean Principles for Continuous Improvement

  • 1. © 2019 Planview, Inc. | 1 Scrumagilean A practical introduction to Lean-Agile Principles Jon Terry, Chief Evangelist Lean-Agile Strategy
  • 2. © 2019 Planview, Inc. | 2 Transforming with Planview WRM THE CHANGING WORLD OF WORK REALIZING AGILE-AT-SCALE CREATING AN INNOVATION CULTURE STRATEGY Innovation Management MAKING THE PRODUCT SHIFT
  • 3. © 2019 Planview, Inc. | 3 Increasing Agile Adoption Title, Forrester Research, Inc. , Date of Publication
  • 4. © 2019 Planview, Inc. | 4 Expanding Agile Success Results • More innovation relative to routine operations • React to change faster • Increased responsiveness to customer needs • Greater efficiency and productivity What if a company were to launch dozens, hundreds, or even thousands of agile teams throughout the organization? Would scaling up agile improve corporate performance as much as agile methods improve team performance? Harvard Business Review Agile at Scale, Darrell K. Rigby, Jeff Sutherland, Andy Noble, Accessed June 2018
  • 5. © 2019 Planview, Inc. | 5
  • 6. © 2019 Planview, Inc. | 6 Too big to be Agile
  • 7. © 2019 Planview, Inc. | 7 Just following the leader
  • 8. © 2019 Planview, Inc. | 8 Sadly, not following the leader
  • 9. © 2019 Planview, Inc. | 9 Autonomy with purpose
  • 10. © 2019 Planview, Inc. | 10
  • 11. © 2019 Planview, Inc. | 11 So, What About Lean?
  • 12. © 2019 Planview, Inc. | 12 The Toyota Way has two main pillars: continuous improvement and respect for people. - Katsuaki Watanabe
  • 13. © 2019 Planview, Inc. | 13 ContinuousImprovement RespectForPeople Lean RespectForPeople ContinuousImprovement
  • 14. © 2019 Planview, Inc. | 14 Mentoring Management ContinuousImprovement RespectForPeopleRespectForPeople ContinuousImprovement Centered on Customers What do they want? And what must we do to deliver it? Relentless Focus on Delivery Customers
  • 15. © 2019 Planview, Inc. | 15 Motivation Belief in the intrinsic motivation of clear purpose vs extrinsic motivation driven by rewards & punishment Customers Build a Cohesive Team Create Clarity & Over- Communicate Autonomy with Safety Make Team Success The Goal Humble, Hungry, Smart Build People, Then Products Ensure Cross- Team Alignment Mentoring Management RespectForPeople ContinuousImprovement Relentless Focus on Delivery
  • 16. © 2019 Planview, Inc. | 16 ContinuousImprovement RespectForPeople Relentless Focus on Delivery RespectForPeople Mentoring Management Visualize Workflow Eliminate Waste Experiment to Create Knowledge Build Quality In Defer Commitment Deliver JIT Optimize the Whole Customers Measure to Manage Focus on rapid flow of value & fast feedback loops vs up-front planning & high utilization of all resources
  • 17. © 2019 Planview, Inc. | 17 Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole Visualize Workflow Kanban’s transparency is key to all other Lean change
  • 18. © 2019 Planview, Inc. | 18 Start from where you are today, even (especially) if that’s Scrum Evolve 1. Visualize the (current) workflow 2. Limit Work-in-Progress (WIP) * 3. Manage (for smooth) flow 4. Make process policies explicit 5. Implement feedback loops 6. Improve collaboratively using Kanban to apply new models * Often implicitly at first Kanban Principles
  • 19. © 2019 Planview, Inc. | 19 Look beyond the tactical practices to gain real value. The real value is in the principles. Do BothScrum • A structure of new roles, “rituals” and cadence • No prohibition against visualization, WIP limitation or flow measurement • A mature Scrum team with good technical practices often looks awfully Kanban-ish Kanban • Evolution through measurement • No opinion on roles, meetings or iterations • Software dev teams who use Kanban to become more Agile often act quite Scrum-y
  • 20. © 2019 Planview, Inc. | 20 Eliminate Waste If your client wouldn’t gladly pay part of your itemized bill, it’s waste Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 21. © 2019 Planview, Inc. | 21 60% 80%
  • 22. © 2019 Planview, Inc. | 22 60% 80%
  • 23. © 2019 Planview, Inc. | 23 1. Work-In-Process 2. Delays 3. Extra Features 4. Technical Debt 5. Handoffs 6. Task Switching 7. Defects Doing has no value, only done (quickly) Muda Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 24. © 2019 Planview, Inc. | 24 1. Work-In-Process 2. Delays 3. Extra Features 4. Technical Debt 5. Handoffs 6. Task Switching 7. Defects If most features aren’t used & most work is support: most work is waste Muda Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 25. © 2019 Planview, Inc. | 25 1. Work-In-Process 2. Delays 3. Extra Features 4. Technical Debt 5. Handoffs 6. Task Switching 7. Defects Knowledge degrades with every transfer Muda Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 26. © 2019 Planview, Inc. | 26 1. Work-In-Process 2. Delays 3. Extra Features 4. Technical Debt 5. Handoffs 6. Task Switching 7. Defects Focus on failure-proofing your process rather than testing for failures Muda Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 27. © 2019 Planview, Inc. | 27 Experiment Knowledge creation requires hypothesis and acceptance of failure Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 28. © 2019 Planview, Inc. | 28 Defer Commitment Wait. If you can’t wait, invest in parallel experiments Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 29. © 2019 Planview, Inc. | 29 Deliver JIT Not just fast. Delivering early creates inventory and sacrifices optionality Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 30. © 2019 Planview, Inc. | 30 Optimize the Whole Your process has a bottleneck. Improvements elsewhere may be wasted or worse Visualize Workflow Eliminate Waste Build Quality In Experiment to Create Knowledge Defer Commitment Deliver JIT Optimize the Whole
  • 31. © 2019 Planview, Inc. | 31 leankit.com/learn • Articles • E-books • Webinars • Templates • Case Studies OnlineKey Reading Lean Thinking: Banish Waste and Create Wealth in Your Corporation - Jim Womack, Dan Jones The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win - Gene Kim, Kevin Behr, George Spafford OR Velocity: Combining Lean, Six Sigma and the Theory of Constraints to Achieve Breakthrough Performance - A Business Novel - De Jacob, Suzan Bergland, Jeff Cox AND LATER FOR REINFORCEMENT The Goal: A Process of Ongoing Improvement - Eli Goldratt, Jeff Cox
  • 32. © 2019 Planview, Inc. | 32 Thank You! Connect: Jon Terry, Chief Evangelist Lean-Agile Strategy, Planview Follow: @leankitjon Read: Agile PMO: 5 Steps to Driving Agility at Scale Explore: planview.com/lean-agile-delivery
  • 33. © 2019 Planview, Inc. | 33 Release 1 Iteration 1 Iteration Planning Daily Standup Demo / Retro Iteration n Iteration Planning Daily Standup Demo / Retro Iteration Backlog Fixed Time and People Not Done Iteration Backlog Not Done Product Owner Ideas Product Backlog Release Planning Release Backlog Scrum mandates new roles, “rituals” and cadence for a team The Scrum Framework Scrum master