2. • The Quest For Science in
Management
• Operations Research
• Production Management
In Transition
• Old Lessons Learned
• System and Information
• From the Computer Age to
the Information Age
• Conclusion
3. In the modern
era, rose new idea in
management using
scientific method –
roots in
Aristotle, Descartes, Babbage,
and Scientific
In the 1930’s, scientific
Management.
management declined in
emphasis as society had to cope
with problems beyond the Scientific Social Modern
production of goods. era era era
From that phenomenon, rose an
idea about the need of informal
relation in formal organization
called social person era.
4. Impact
World War II
(1939-1945) Strong economic
and the growth in the post
renewed
growth world war II period
large-scale , The nation's gross
enterprise, ho national product
wever, created rose from about
a new
environment
for in 1940 $200,000 m
management. in 1950 $300,000 m
in 1960 >$500,000 m
5. Patrick
Maynard
Stuart Blackett
(1897-1974)
Attempted to apply Arthur D. Little, Inc. Operations research
recognize that applications after the
the scientific method war were primarily in
and to quantify methods of operation
research were the area of production
complex problems. management.
applicable to
industrial.
6. Modern science management
inverted from scientific
management.
The search was for a use of
science in management, not a
science of management
Scientific Operation
Management Research
“One Best Way” “Optimal”
8. • The Gantt Chart concept was
extended with newer variations
for planning and controlling,
PERT and CPM (Critical Planning
Method)
• PERT and CPM together plan a
network of activities, their
relationships, and their
interaction along a path to a
given completion point.
9. P r o d u c t Statistical quality
q u a l i t y wa s
i mp o r t a n t control was pioneered
h i s t o r i c a l l y – at Western Electric by
t h e h a l l ma r k Walter Shewhart
c o n c e p t .
(1891-1967).
Wi c k h a m
Sk i n n e r –
i n c o r p o r a t i n g Edwards Deming
ma n u f a c t u r i n g (1900-1993) revived
i n t o o v e r a l l Shewhart’s ideas and
c o r p o r a t e
s t r a t e g y . took them to Japan.
Ri c h a r d
10. Quality Management
began the top of the
organization, the
goal was the
reduction of
variation through
continuous
improvement (KAIZEN)
11. “Systems” – an ancient concept
found new meaning in General
Systems Theory (GST)
GST – a product of Ludwig von
Bertalanffy, was a Gestalt concept.
The GST view was:
– Study of the whole organism
– Organisms sought equilibrium
– All systems were open
12. Computer Age
to the
Information In 1980, IBM
Age – Death decided to enter
to the Slide the Market, and
microcomputer
Rule began its evolution
to personal
computers even
laptop or Tablet PC
The first Computers were
monster mainframe, can
handle U.S
census, scientific
calculation, accounting, pa
yroll and inventory
problem.
Originally called
“microcomputers”
powered by Intel-made
chip.
13. Those technology
influenced the way
of managed.
Internet, Technology is the
founded by The handmaiden of
Department of management theory
Defense in and practice.
1960 provide
worldwide
14. 1). The chapter
3). Others
traced the search
outstripped U.S.
for order through industrial productivity
science and gains as they learned
systems in production lessons
management. overlooked in the
U.S.
2). Operations
research was viewed 3). The development of
as a modern version of computers and micro
early scientific circuitry led to new
approaches to methods to assist Always think
problem solving. managerial decision positively
making.
ME S T A K
UNG