SBI is promoting kiosk banking centers and financial inclusion through their CSP program. CSPs gain benefits like social recognition, incentives, and attractive remuneration while providing doorstep banking services to customers. Services offered through kiosk banking include account opening, deposits, withdrawals, money transfers, loans, and government scheme assistance. Eligibility requirements for CSPs include education, computer literacy, local residency, and passing due diligence checks. The document outlines the application process, required documents, security deposits, and commission structure for CSPs in the program.

1. SBI KIOSK BANKING-CENTERS

2. WHY FINANCIAL INCLUSION
BENEFITS TO THE CSP
SELF
EMPLOYMENT
AT THE
DOORSTEP
SBI’S STRONG
BRAND
EQUITY
SOCIAL
RECOGNITION
PERFORMANCE
LINKED
INCENTIVES
ATTRACTIVE
REMUNERATION

3. WHY FINANCIAL INCLUSION
BENEFITS TO THE CUSTOMERS
NO QUEUE
DBT/DBTL ,
SOCIAL
SECURITY
SCHEMES,
MUDRA LOAN
8 AM TO 8
PM
EASY
ACCESSIBLE
DOOR STEP
BANKING/LOCA
TION

4. Kiosk Banking Solution –Service Offering
 Opening of 'No-Frill Savings Accounts' by kiosk banking module
 Deposits / Withdrawals of Cash in Savings Accounts
 Opening of Term-Deposit/Recurring Deposit
 Money Transfer to any Bank account
 Current Account/ Term Deposit/Recurring Deposit
 Aadhaar enabled deposits /withdrawals
 DBT enabled facility in accounts
 Loan lead generation & repayments
 Home Loans/Loan against Property
 Auto Loans/ Gold Loans/Small & Medium Enterprise (SME) Loans
 General purpose credit Card (GCC)/ Kisan Credit Card (KCC)
 Current Account/ Term Deposit/ Recurring Deposit
 Regular SBI Savings Bank Account
 Mutual fund on a Referral basis
 Pradhan Mantri Jeevan Jyoti Bima Yojna / Suraksha Bima Yojna
 Atal Pension Yojna (APY)

5. Banking Activity
Account Opening
Cash Withdrawal
Cash Deposit
Money Transfer

6. Eligibility Criteria
Education qualification should be minimum SSC or 10TH standard pass.
Person with basic computer literacy & accounting knowledge to be preferred.
Candidate should be resident of the village/area where he is supposed to be
appointed.
Knowledge of local area, language & culture is a must.
Non affiliation with any political/religious organization.
Absence of any criminal record.
Due diligence involving candidate’s reputation, financial literacy, cash
handling capability, ability to implement technology to be done

7. Security Deposit Required – for SBI
Kiosk Centers
SBI CSP Only
Rs 25,000 (Refundable )
Existing - PAN Centers (Having Rs 50,000 Security Deposit)
Free of Cost
Existing -TIN Centers (Having Rs 1 Lakh Security Deposit)
Free of Cost

8. Documents Required for- New SBI CSP
Centers
Annexure A & B
BC-Authority Letter ( To approach Link Branch )
Affidavit ( @ Stamp Paper )
Scoring Sheet (under BC Code).
KYC Document (Copy of PAN Card & Aadhar Card Mandatory)
Proof of Educational/Professional Qualification
Ownership Detail- copy of Title Deed/ Rent Agreement/Lease Deed
Police Verification Copy
SBI Bank Account Detail (For Commission Credit )
Info to RBFI ( For Terminal Id )
Due diligence Letter (Form Link Branch )

9. CSP Code- Gen Process
Branch need to submit Proposed document (along with Due diligence
Report) at regional offices
Regional offices will Update the same in SBI Application Module.
HO-BC - Will generate the “User code Ref” for the Complete Application
Forms (As per revised LHO Guidelines).
Regional Offices – Will follow-up with (SBI-LHO ) for CSP-Code in lieu User
Code
Once CSP Code issued – BC will send the info to RBFI–for Terminal
Mapping .

10. Process at Link Branch End
(Due diligence)
Link branch Manager will check & verify the Documents.
Link branch Manager will visit the CSP Branch
Link Branch Manager will issue the due diligence certificate .
Link Branch Manager will inform the Regional Office-> LHO ->RBFI.
BC will sent the mail to RBFI for Terminal ID mapping /Activation .

13. Now Earn Rs 35@ (Per form) …By Opening of APY A/C

14. APY (Atal Pension Yojna )
APY Online Account Opening-With SBI Bank
Account Opening (Where Client has no Bank A/C)
APY Offline ( Where Client has Bank A/C)
APY Registration for Existing Swavalamban
Subscribers
APY -Pension Calculator:
http://www.npstrust.org.in/APYCALC/Atal_Pensio
n_Yojana_Calculator.html

15. THANK YOU

16. Remember:
 Finger print validation is required for cash withdrawal.
 Service charges debits.
 Registration of beneficiary for remittance for sending remittances
 Balance enquiry
 Statement of transaction
Do’s
 Visit the authorized SBI CSP/Kiosk Operator outlet only along with your ID Card.
 Operate your ‘No Frill’ bank account at the CSP site only.
 Ask your SBI Kiosk Operator to guide you through the transaction.
 Always ask for a printed receipt of the transaction.
 Verify that the transaction amount is correct and check your balance in the account.
 Check the details of beneficiary being added to your account for remittance.
 Count the cash withdrawn before leaving the counter.
 Verify the charges with the list of ‘Charges to be paid by customer’ displayed at the
CSP.
 Report any malpractice to Customer Care Centre at ( specific to each BC)/ Branch
Manager of link Branch /Channel Management Facilitator.
 Immediately inform the nearest CSP & our Customer Care Centre in case of lost ID
card.
Don’ts
× Don’t give your ID card to any third party.
× Don’t leave your ID card with the Kiosk Operator.
× Don’t leave the counter without collecting receipt of your transaction.
× Don’t accept handwritten transaction receipts from the Kiosk operator.
× Don’t leave cash with the Kiosk Operator on his request of completion of your
transaction later in case of no electricity or non-functional printer.
 Do’s and Don’ts

17. OFFLINE PROCESS FOR ATAL PENSION
ACCOUNT

18. COMMISSION STRUCTURE FOR BC & CSPs (Annexure - '1') (w.e.f
01.01.2015)
S No
Particulars Location Total Comission to be shared as 50% (BC & CSP )
1
Small account opening fee including enrolment RuSu & UrMet Rs 20/. Per account for all
1.a
Small account opening fee with initial deposit of
minimum Rs 100
RuSu & UrMet Rs 20/ per account + additional Rs 5/
2
Opening of account RD RuSu & UrMet Rs 20/ per account
3
Opening of accounts STDR (1 Yr minimum) RuSu & UrMet 0.5% of amount deposited (max Rs.25/-)
4
Cash Deposit RuSu 0.25 % of the amount ,Min Rs.2/ Max Rs 14/
UrMet 0.25 % of the amount ,Min Rs.2/ Max Rs 14/
5
Cash withdrawal RuSu 0.50 % of the amount , Min Rs.3/-Max Rs 14/
Urmet 0.50 % of the amount , Min Rs.3/-Max Rs 14/
6
Deposit into loan accounts RuSu & UrMet 0.40 % of the amount, Min Rs 2/ Max Rs 10/.
7
A/c to A/c remittance (non cash transactions)(home
branch A/Cs
RuSu 1 % of the amount ,Min Rs 3/ -Max Rs 10/
Urmet 1 % of the amount ,Min Rs 3/ -Max Rs 10/
8
Tatkal Money Remittance to non Home
Transactions(Deposite to Core by cash)
RuSu & UrMet 1.4 % of the amount Min Rs 17.50 Max Rs 20/-
8a
Tatkal Money Remittance to non Home
Transactions(Deposite to Core by tranfer)
RuSu & UrMet 0.6 % of the amount ,Min Rs 10/- Max Rx 30/
9
IMPS transaction(Cash) RuSu & UrMet 1.4 % of the amount Min Rs 17.50 Max Rs 20/-

19. Micro ATM
 It is a devise to do the following transactions :
a) Deposit b) Withdrawal c) Funds transfer
d) Balance Enquiry
 Devises in micro ATM (as per micro ATM standards)
a) Biometric Scanner
b) Magstrip reader &Pin Pad
c) Printer
d) Connectivity- 2 channels of network connectivity

21. • While the number of villages in India is 6,38,365 with
a population of 742.5 million the number bank
branches in rural areas is only 31,695. The National
Sample Survey data as in the year 2001 reveals that
51.4% of nearly 89.3 million farmer households do
not have access to any credit either from institutional
or non institutional sources. Only 27% of farm
households are indebted to formal sources. Only 13
per cent are availing loans from the banks in the
income bracket of less than Rs. 50,000.