Saumya Gangwar is a Deputy Branch Manager at ICICI Bank Pune with over 6 years of experience in banking. He holds an MBA in Marketing and a B.Tech in Electronics and Communication. During his time at ICICI Bank, he has taken on roles like Customer Service Manager, Branch Operation Manager and has led teams of up to 20 personnel. He is BLP qualified and has received the 'Customer First Award' for excellent customer service. Saumya is proficient in banking software like Finacle and has strong skills in areas like sales, customer service, training and operations management.

1. SAUMYA GANGWAR
Address: Flat no. 403, Building No. A2,
Kunal Puram, Dapodi, Pune
Mobile: 7028950092 ~ e-Mail: gangwarsaumya123@gmail.com
Organisational Scan
Summer Internship Programme
Title : Comparative analysis of ‘ICICI Securities Ltd.’ product and services
with other market players.
Organisation : ICICI Securities Ltd.
Duration : 3.5 months
Deliverables : The project dealt with marketing and selling of Demat account of ICICI Direct.
Work Experience
Organization Department Designation Working Period
ICICI Bank, Pune Branch Banking Deputy Branch Manager Since Oct.,21, 2009 till
date
Academic Credentials
Qualifications Board/University/Institute Majors Year Marks Scored
MBA ICFAI/IBS Bangalore Marketing 2009 CGPA:7.31/10
B. Tech U.P.T.U. Electronics and Communication 2006 62.7%
12th
K. V. Gomti Nagar, Lucknow Physics, Chemistry and Maths 2000 66.4%
10th
K. V. Gomti Nagar, Lucknow All subjects with science 1998 69.6%
Executive Summary
 MBA with specialization in Marketing and B. Tech. in Electrical & Electronics. Have
6 years 4 months experience in Banking Sector.
 Currently working with ICICI Bank,Chinchwad, Pune as Deputy Branch Manager and handling
a team of 15 personnel.
 BLP Qualified: Branch Leadership Program is exclusively a special training program conducted for
Branch Managers & Branch Operation Managers of ICICI Bank.
 Have worked in various capacities, viz., Floor Manager, query counter, Customer Service Manager
(Cash counter and as Cash Incharge).
 Have led a team of 7 personnel as Customer Service Manager and was responsible for their
sales performance and
operational effectiveness.
 Have worked as ‘Branch Operation Manager’ at ICICI Koramangala Main Branch, Bangalore.
 Have lead a team of 20 personnel for their operational performance.
 Possess excellent communication and interpersonal skills and ability to motivate peers.
 Adaptable and a quick learner; possess skills to work under pressure.
 Have strong foundation for AML, KYC and Enhance Due Diligence.

2. Project (During B Tech.)
Project Title : Laser Based Security System
Project Area : Security system and footfall analyzer for shopping complex.
College : Uttar Pradesh Technical University.
Duration : 4months (from Jan 06 to Apr 06)
Achievements
 Have received most prestigious ‘Customer First Award’ by ICICI Bank Ltd. for leading team to
Provide consistently excellent customer service.
 Performed exceptionally well in all roles assigned during my job and have become ‘Branch Operation
Manager’ in ICICI bank in less than a year’s time.
 Sold maximum Demat accounts during Summer Internship Program
 Qualified Branch Leadership Program Training in first attempt.
 Have been selected by ICICI Bank Ltd as a trainer to impart Induction Training.
 IRDA Certified
Extra Curricular Achievements
 Participated in several sport and cultural events during college and school level.
 Intra college cricket competition.
 Secured First prize in Fashion show organized during intra college fest.
Personal Details
Gender : Male
Marital status : Married
Languages known : English, Hindi
Passport Number : F5525776, 17/11/2015
IT Skills : Conversant with MS Access, MS Excel, Internet Applications
Finacle (INFOSY made banking software solution).
Date of Birth: March17, 1983
Dated March 21, 2016 SAUMYA GANGWAR